The virtual labour market in Germany EU Profiling Seminar Nürnberg, 12 January 2005
Contents Development and significance of profiling at the Bundesagentur für Arbeit Objectives and elements of the virtual labour market The virtual labour market and the new placement strategies Matching based on applicant profiles in the job exchange and in VerBIS Seite 2
Contents Development and significance of profiling at the Bundesagentur für Arbeit Seite 3
Skills model have acquired technical skills Technical skills have developed social skills Social skills are more or less active and involved Action and implementation skills are motivated and willing to change within their own frame of reference Personal skills Seite 4
Customer groups and action programmes Action programme Objectives Next interview date Minimum contact intensity* 1 Placement Customer's placement in the first labour market as fast and as sustained as possible Within 3 months 4 "Demanding" Strong Weak Counseling custom. Activate 2 Change in perspective 3 Abolish empl. obstacles 1 placement Market customers Weak Intensive service customers 3 4 Counseling custom. supporting "Supporting" 5 Maintain employability 6 Intensive service to activate Abolish employ. obstacles Qualifying Strong 2 3 Change in perspective Abolish employment obstacles Development of involvement, motivation and expectations to achieve placement as fast and as sustained as possible. Determine and abolish objective obstacles to successful placement early Within the next month Within the next 2 months 4 Qualifying Within the Adapt skills and qualifications to labour next 2-3 market requirements to permit successful months placement 5 Maintain employability Avoid passiveness, provide job-emulating environment, i.e. create employment alternatives e.g. in the second labour market Within the next 6 months 6 Intensive service to impediments to reemployment, intensive Within the 2 Work on serious personal/social next 6 months service if no integration opportunities activate 6 5 5 2 * no. of contacts per year Seite 5
Contents Objectives and elements of the virtual labour market Seite 6
Objectives Making the labour market more transparent Intensify autonomous labour market balancing to accelerate the balancing processes on the labour and training markets Positioning BA as an effective and innovative service provider Supporting counselling and placement processes Seite 7
Basic concept of the virtual labour market Central database for all labour market stakeholders Placement agencies Applicants Employers arbeitsagentur.de Job clearing DB Companies Private placment agencies Temp work agencies Job exchanges Seite 8
Elements of the VLM VLM Mail / Fax / Email telephone Mobile Internet Intranet Face-to-face Online portal / content section Job exchange VerBIS Employer Job-seeker Employee Applicant search Company presentation Vacancy administration Management of preferences Mailbox management Applicant management Vacancy search Applicant profile administration Management of preferences Mailbox management Application management Case Management Account Management Programmes and benefits Scheduling History Job robot already implemented Expansions Seite 9
Contents The virtual labour market and the new placement strategies Seite 10
The new placement processes Classification in customer groups Brief profiling Automatic customer segmentation Final customer segmentation by placement officer Target option and action needs for customers Personalized action programme Seite 11
Brief profile of applicants»» Biographical Career data data» Customer history» Programmes and and benefits Seite 12
Contents Matching based on applicant profiles in the job exchange and in VerBIS Seite 13
Matching 'Matching' opens up more placement opportunities than the traditional 'search' by including many diverse criteria on the supply and demand side which also indicate alternatives. SEARCH Search for job for univ. grad. in chemistry in Nürnberg finds the vacancy sought. MATCHING Matching, however, will in addition show the vacancy for an environmental chemical expert in Nürnberg and one for a specialist in anorganic chemistry in Fürth. 40 40 60 60 80 80 40 60 80 100 80 60 40 40 60 80 100 80 60 40 80 60 80 60 40 40 Seite 14
Matching of vacancies and applicants Applicant profile Job/vacancy profile Account data Account data Additional master data Master data (employer perspective) Catalogue of skills Supply Skills Educ. attainment Matching Supply Activity Place BERUFEnet Training Industry...... Demand Activity Place Industry... Demand Skills Educ. attainm. Training... Catalogue of skills BERUFEnet Seite 15
Supply and demand are compared in both directions Job-seeker Vacancy Score Supply Occupation with apprenticeship training Baker Demand Occupation with apprenticeship training Confectionar 70 / 100 Skill Bread Skill Bread 10 / 10 Skill Glazing Skill Confectionary 0 / 10 Demand Target occupation Supply Target occupation Confectionar Confectionar 100 / 100 Place of work Nürnberg Place of work Munich 50 / 100 Result 230 / 320 (71 %) Seite 16
Applicant - My profile What I can offer General Experience Skills Seite 17
General General EDUCATIONAL ATTAINMENT MOBILITY OTHER Seite 18
Experience Experience VOCATIONAL TRAINING WORKING EXPERIENCE QUALIFICATIONS (CONTINUING TRAINING; CERTIFICATES; LICENCES) Seite 19
Skills Skills KNOWLEDGE AND AND SKILLS PERSONAL AND AND SOCIAL SKILLS Seite 20
Softskills Skill search Seite 21
Softskills Adaptability Learning ability Intelligence Sensitivity Dedication Personal appearance Flexibility Leadership abilities Intercultural skills Communication skills Conflict mgmt. skills Interpersonal skills Cooperativeness Creativity Ability to accept criticism Customer orientation Willingness to learn Loyalty Organizing skills Paedagogical skills Mental robustness Punctuality Written communication skills Self-esteem Ability to work independently Carefulness Verbal communication skills Ability to work in a team Ability to convince Manners Seite 22 Entrepreneurial thinking Judgment Sense of responsibility Negotiating skills Purposefulness Reliability
Applicant - My profile - I'm looking for Vacancy Hours/pay data Employer Seite 23
Vacancy information VACANCY DESCRIPTION Vacancy data PLACE OF OF WORK (MAXIMUM 6) 6) Seite 24
Hours/Pay TIME TIME LIMIT Hours/pay WORKING HOURS/SCHEDULES INFORMATION ABOUT REMUNERATION Seite 25
Employer Employer Employer-related preferences Seite 26
Applicant profile Details of ofthe applicant profile I I AM AM LOOKING FOR FOR I I HAVE TO TO OFFER Seite 27
Employer search for applicant Result of ofthe applicant search MATCHING APPLICANTS Correspond ence Name of applicant / detailed view Name of occupation Starting date Origin of date SIMILAR APPLICANTS Seite 28
Employer search for applicant Explanation of search results General Training Criterion Skills Job offer Applicant profile Correspondence Customer counselling, support available not specified none Clerical and administrative work good very good maximum Vacancy data data Seite 29
Thank you very much for your attention!