SAP BusinessObjects License Key Request A step-by-step guide for direct customers with support agreements SAP Global License Auditing Services
Recommendations for System Creation We recommend to represent your systems as follows: Client Components Create one (1) system per client component, e.g. Crystal Reports, and request one (1) license key with all licenses. Server Components Create one (1) system for the physical system, e.g. SBOP BI Platform, and request one (1) license key per installed server component, e.g. SAP Business Objects Dashboard Builder. 2011 SAP AG. All rights reserved. 2
ames of System Types Choose your system type according following list Development for Development systems Production for Production or Live systems Test for Quality or Sandbox systems Backup for Standby or Disaster Recovery systems Please note that the licenses shown can differ depending on your license model and the system type chosen. 2011 SAP AG. All rights reserved. 3
SAP BusinessObjects Licensing Model / License Keys Package Model À-la-Carte Model Before April 15 th, 2009 After April 15 th, 2009 Before April 15 th, 2009 After April 15 th, 2009 UL n/a PROD: Licensed number can be requested for several systems/ deployments TEST/DEV are included in prod. licenses; Licensed number can be requested for several systems/ deployments PROD: Requested number of licenses reduces the number of remaining licenses (UL licensing per deployment) TEST/DEV must be licensed separately (T&D materials) ; Licensed number can be requested for several systems/ deployments PROD: Licensed number can be requested for several systems/ deployments TEST/DEV are included in prod. licenses; Licensed number can be requested for several systems/ deployments PROD: Requested number of licenses reduces the number of remaining licenses PROD: Requested number of licenses reduces the number of remaining licenses PROD: Requested number of licenses reduces the number of remaining licenses CAL/CPU n/a TEST/DEV are included in prod. licenses; Licensed number can be requested for several systems/ deployments TEST/DEV must be licensed separately (T&D materials) Licensed number can be requested for several systems/ deployments TEST/DEV are included in prod. licenses; Licensed number can be requested for several systems/ deployments 2011 SAP AG. All rights reserved. 4
SAP Business Objects Products Packages for BI platform Products included License Included product (licenses) Product needs key (yes/no) Different name of key SAP BusObj Enterprise Premium SAP BusObj Xcelsius Enterprise Crystal Reports 2008 SAP BusObj Voyager SAP BusObj Metadata Management SAP BusObj Integration for Siebel SAP BusObj Data Federator BI Package amed User or CPU SAP BusObj Web Intelligence SAP BusObj Integration JDE Ent.One SAP BusObj Int. PeopleSoft Ent. SAP BusObj Mobile SAP BusObj Explorer SAP BusObj Web Intell. Int. View BOBJ Xcelsius Ent Interactive Viewing SAP BusObj Int. f.oracle E-BusSuite BI Starter Package SAP BusObj Enterprise Premium (User) SAP BusObj Xcelsius Enterprise Crystal Reports 2008 SAP BusObj Integration for Siebel (USR) SAP BusObj Integration JDE Ent.One (USR) SAP BusObj Int. PeopleSoft Ent. (USR) SAP BusObj Xcelsius Ent. Int.View.(USR) SAP BusObj Int. f.oracle E-BusSuite(USR) BA&T SAP BusinessObjects BI Suite (user) BA&T SAP BusinessObjects Dashboard(user) BA&T SAP Crystal Reports (user) SAP Visual Intelligence Business Objects Premium Xcelsius Enterprise BI Suite User Option BA&T SAP Bobj B.I. Plfm Mob add-on(user) BA&T SAP BObj Web Intelligence (user) BA&T SAP BObj Analysis ed. f OLAP (user) BA&T SAP BObj Analysis ed. f Ofc (user) BA&T SAP BusinessObjects Explorer (user) BA&T SAP BusinessObjects BI Suite (CS) BA&T SAP BusinessObjects Dashboard (CS) BA&T SAP Crystal Reports (CS) SAP Visual Intelligence Business Objects Premium Xcelsius Enterprise BI Suite CS Option BA&T SAP Bobj B.I. Plfm Mob add-on (CS) BA&T SAP BObj Web Intelligence (CS) BA&T SAP BObj Analysis ed. f OLAP (CS) BA&T SAP BObj Analysis ed. f Ofc (CS) BA&T SAP BusinessObjects Explorer (CS) 2011 SAP AG. All rights reserved. 5
Log on to SAP Service Marketplace Go to http://service.sap.com/licensekey, and enter your S-user ID and password. These were sent out during the transition to the SAP Service Marketplace and you will also receive a download letter with these credentials for new purchases. 2011 SAP AG. All rights reserved. 6
Where to request License Keys Keys & Requests License Keys Search for your installation number or select it from a list. Emergency! Temporary keys are stored here. 2011 SAP AG. All rights reserved. 7
Requesting a License Key for a ew System or to change an Existing System Select Installation ou can select the installation name from the list of recently used installations here. ou can also search for the Product SAP BusinessObjects and Installation here. 2011 SAP AG. All rights reserved. 8
Requesting a License Key for a ew System or to change an Existing System Installation In case you have no SAP BusinessObjects technical installation number yet or your existing installation numbers are not sufficient for your configuration you can request a new technical installation number at http://service.sap.com/inst-data using Request Installation on the left- hand side. To use these functions, you need the authorization Manage Installations. 2011 SAP AG. All rights reserved. 9
Requesting a License Key for a ew System no license key requested yet Continue! Select ew system to request a license key for your system. 2011 SAP AG. All rights reserved. 10
Requesting a License Key for a ew System or to change an Existing System Select System Select the existing SID to display the already requested license keys Select the symbol System change to modify your existing system entries e.g. add further products, change number of licenses (for further information please see page 18). Select ew License to request license keys for a new system (please note that a new system ID / system number will be created with 1 to many license keys assigned). System change 2011 SAP AG. All rights reserved. 11
Requesting a License Key for a ew System
Requesting a License Key for a ew System System Data Enter a new System ID. System ID check is performed to see if SID is already in use. Each request will result in 1 System ID with 1 to many license keys assigned. 2011 SAP AG. All rights reserved. 13
Requesting a License Key for a ew System System Data If you have requested a license key for a EW system, but the system ID (SID) already exists under this installation number you receive this information. If you would like to create a new system with the same system ID please select the button ew System. If you would like to add an additional license key to the existing system ID please select it from the drop down menu and select the button Change selected system. 2011 SAP AG. All rights reserved. 14
Requesting a License Key for a ew System System Data Enter a system name of your choice. Click on Continue button. A list of available products is derived from the licensed products in the assigned contracts. 2011 SAP AG. All rights reserved. 15
Requesting a License Key for a ew System Product Data ou are shown the list of licenses here. In this case - you can see the list of products included in the BI Package (User based). 2011 SAP AG. All rights reserved. 16
Requesting a License Key for a ew System Product Data The total number of licenses according to your license agreements. Enter the number of licenses required. The remaining number of licenses. Please note, that keys might have been already issued for this product version under some other installation number(s), which can affect the remaining number of licenses displayed here. Click on Add to proceed. 2011 SAP AG. All rights reserved. 17
Requesting a License Key for a ew System Product Data Click on Add to proceed. Multiple materials and versions can be added to the request; each line will result in a license key assigned to the system ID chosen in step 2. Click on Continue. 2011 SAP AG. All rights reserved. 18
Requesting a License Key for a ew System Submit Enter the email address to which the license key/s will be sent. Click on Submit. 2011 SAP AG. All rights reserved. 19
Requesting a License Key for an Existing System
Requesting a License Key for an Existing System Select System Select the icon System change to modify your existing system entries e.g. add further products, change number of licenses. 2011 SAP AG. All rights reserved. 21
Requesting a License Key for an Existing System System Data Click on Continue. 2011 SAP AG. All rights reserved. 22
Requesting an additional License Key for an Existing System Product Data Click on Add. Multiple materials and versions can be added to already existing system. 2011 SAP AG. All rights reserved. 23
Requesting an additional License Key for an Existing System Product Data Saved entry. 2011 SAP AG. All rights reserved. 24
Change the number of licenses for an Existing System Product Data 1. To change an existing license key please select the entry check the box in the first column to highlight the line. 2. Click on Change selected entry to change the number of licenses of an existing system. 3. The button Remove selected entry can only be used to correct or delete your pending license key request. This button can OT be used for already fulfilled license key requests. 2011 SAP AG. All rights reserved. 25
Requesting a License Key for an Existing System Submit Enter the email address to which the license key/s will be sent. Click on Submit. 2011 SAP AG. All rights reserved. 26
Here is some further information to assist you. To contact your nearest Customer Interaction Center* go to http://service.sap.com/supportcenters To open a support message go to http://service.sap.com/message For SAP Business Objects license keys support open a case on component XX-SER-LIKE-BOJ To maintain system data go to http://service.sap.com/system-data For assistance with access levels or content of your SMP account open a case on component XX-SER-SAPSMP-SS To maintain S-user data and authorizations go to http://service.sap.com/user-admin For assistance with access levels or content of your SMP account open a case on component XX-SER-SAPSMP-USR To create or delete installations go to http://service.sap.com/inst-data For details on how to request license keys see SAP ote 1251889, available on your SMP account For details on how to locate the key for the Integration Kit for SAP, see SAP ote 1361823 For details on how to install the license key for the Integration Kit for SAP: Installation of the license key for the SAP Integration Kit on Windows, see SAP ote 1344762 Installation of the license key for the SAP Integration Kit on Unix for XI, see SAP ote 1290756 *Customer Interaction Center (CIC) work out of main centers around the world, serving our customers worldwide in their local language. 2011 SAP AG. All rights reserved. 27
Temporary License Keys Temporary keys for the SAP BusinessObjects range are available in a document in the Keys & Requests section of SMP. These keys are to assist with product installation while permanent keys are being requested. This document includes: Section 1 Temporary Keys for Current Releases-All Products Section 2 ew BA&T SAP BusinessObjects Options - CS (Concurrent Session) Temporary Keys Section 3 Temporary Keys for Older Releases Please ote: The temporary keys must be removed from your installation once the permanent key is installed. The activation provided by the permanent key reflects the product-use licensed under your agreement. If you require a temporary key to trial or evaluate a product not already under your agreement, please contact your Account Manager. 2011 SAP AG. All rights reserved. 28