1. Cloud Data Center Login to ICT Marketplace Portal Dashboard Data center management New data center...

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1 Contents 1. Cloud Data Center Login to ICT Marketplace Portal Dashboard Data center management New data center View Data Centers Remove Data Centers Manage servers New server Edit server Manage server View servers Remove server Assign server to user Remove user from server VM console access Reports List of servers Support... 16

2 1. Cloud Data Center The cloud computer concept shifts the computing model in the business environment from one based on traditional physical hardware tied to one location, to a virtual model of computing. Customers gain access to enhanced computing power and software applications from any location, any time, and from any end device. The service is built on a secure platform that provides data encryption, authorization of remote users, remote data wipeout on stolen devices. The secure cloud computing infrastructure ensures that end customers are protected from identified security threats and includes antivirus protection for cloud computers. 2. Login to ICT Marketplace Portal The ICT Marketplace Portal login page is shown in figure 1. Company administrator (primary UserAdmin) with corresponding credentials (username/password) is created automatically upon the company profile creation End user account (User) with corresponding credentials (username/password) is created by the UserAdmin of the company in the ICT Marketplace Portal In case the option "Remember me" (1) is checked the user session will be remembered. The browser session will be terminated after a certain inactive period, but the portal session will remain active in the background. After refreshing the page, the user is allowed to continue his previous work. If the user forgets his password, the option "Forgot your password?" (2) will initiate the password recovery process. If the user needs additional clarifications the option "register" (3) is available it redirects the user to the Telecom User support pages. If the user enters an incorrect username or password, the ICT Marketplace Portal shows a corresponding message, shown in figure 2. Figure 1. Login page for ICT Marketplace Portal 1

3 Figure 2. Incorrect user credentials 3. Dashboard After a successful login on ICT Marketplace portal, the user will see a start page shown in figure 3. Clicking on the "Cloud Data Center" icon will transfer the user to Cloud data center service portal, which is shown in figure 4. In the upper right part of the screen, clicking on "name and surname" will open the main menu, in this case Home / Manage / Reports / Support. With this menu, the user can move through the portal. Below the navigation panel there are shortcuts to manage the server, the VM console and view servers. Figure 3. ICT Marketplace start page 2

4 Figure 4. CloudDataCenter start page Dashboard 3. Data center management 3.1. New data center The access path to this screen is: CloudDataCenter/ManageDataCenters By using this screen, the user can define the data center for his company. "Data Center Name" can only contain numeric, alpha characters, line and underline. All of the other special characteristics are not allowed. By using the "Cloud Interface" drop-down menu, UserAdmin selects the desired speed of the cloud interface for the new data center. By using the slider, UserAdmin preliminary describes (selects configuration) the desired configuration. The user has to enter the data center purpose into the field "Note". After selecting the "Next" button, the web portal returns a package to the UserAdmin that closely matches the required configuration. The offered package is first less than requested, according to the criteria: CPU, OS. Distinction from the desired configuration is filled in the tab "Additional Resources". The tab "Offered Configurations" provides the display of characteristics of the offered package and its price. The trial version is not initially offered, and its setting is "Off", but the user is allowed to enable it, if this is his first data center. If the user initiates a trial period, the portal deletes the previously offered additional resources and offers only the basic package. 3

5 By selecting the "Next" button, the user can see the selected data center, with a list of properties that are obtained by upgrading the package and additional resources. By selecting the "Buy" button, the user gets a pop-up window with information on the terms of the required licenses needed for the realization of the server. By selecting the "Accept" button, process control returns to the home page CloudDataCenter Management, along with a message about the successful receipt of the purchase demand. After a successful creation of the server, UserAdmin receives an with login information. Figure 5. New data center Step 1 4

6 Figure 6. New data center Step 2 5

7 Figure 7. New data center Step 3 4. View Data Centers The access path of this screen is: CloudDataCenter/Manage/DataCenter/View data centers This screen enables UserAdmin to see a list of all data centers (active, inactive, suspended) assigned to a user in the company. The search engine in the top right corner is used to select a data center by name or part of a name. The list can be sorted by any column by selecting the desired column. By selecting the "+" icon, details about the selected data center are displayed. Figure 8. View data centers 6

8 5. Remove Data Centers The access path of this screen is: CloudDataCenter/Manage/DataCenter/Remove data centers This screen enables UserAdmin to remove any active data center. Data centers that are in the process of provisioning are not shown. From the drop-down menu UserAdmin can select a data center. By selecting the "Remove" button, the process of removal is initiated. Removing the data center removes all virtual servers on that data center. Upon completion of the removal process UserAdmin receives an on the completion of the process. 6. Manage servers Figure 9. Remove data center 6.1. New server The access path of this screen is: CloudDataCenter/Manage/Servers/NewServer This screen enables the user to create a virtual server for his own data center. "Server Name" can only contain numeric, alpha characters, line and underline. All of the other special characteristics are not allowed. By using the "DataCenter" drop-down menu, UserAdmin can select the data center in which the desired virtual server will be included. By using the "Operating system" drop-down menu, UserAdmin can select the desired operating system for a new server, and using the menu "Administator" enables him to select a server administrator. This can be the function of any active user within his company. 7

9 Figure 10. New server Step 1 By selecting the "Next" button, the web portal redirects the user to the next step (Figure 11). In the tab "Resources", the user can use the slider to describe the desired configuration. By selecting the "Next" button, the user will gain insight in the selected data center, with a list of properties that are obtained by upgrading the package and additional resources. By selecting the "Buy" button, UserAdmin gets a pop-up information window on the terms of licenses required for the implementation of the data center. Figure 11. New server Step 2 8

10 Figure 12. New server Step Edit server The access path of this screen is: CloudDataCenter/Manage/Servers/EditServer This screen enables the user to change the state of any server in the data center within his company. By using the drop-down menu, UserAdmin can select a data center and server. Available items for editing are the server name and IP address visibility. Figure 13. Edit server 9

11 6.3. Manage server The access path of this screen is: CloudDataCenter/Manage/Servers/ManageServer By using this screen, the user can change the state of any server within his data center. BY using the drop-down menu, UserAdmin can select a data center, and then the server, after which the current status of the selected server is displayed. The available actions are: Start, Turn off, Reset, Hibernate. After each change of the state, the current state can be seen on the page "View servers". It is not possible to run a server that is currently being upgraded. Figure 14. Server management 6.4. View servers The access path of this screen is: CloudDataCenter/Manage/Servers/View servers By using this screen, UserAdmin can see a list of all servers (active, inactive or suspended) assigned to a user in the company. Servers that are currently in status of provisioning are not shown. The search engine in the top right corner is used to select a server using its full name or part of a name. The list can be sorted by any column by selecting the name of desired column. By selecting the "+" icon, details of the selected server are displayed. 10

12 Figure 15. View servers 6.5. Remove server The access path of this screen is: CloudDataCenter/Manage/Servers/Remove server By using this screen, UserAdmin can remove any active server. Servers that are in the process of provisioning are not shown. From the drop-down menu, UserAdmin can select the server. By selecting the "Remove" button, the process of elimination is initiated. If the server is running it will be stopped. Upon completion of the removal process, UserAdmin will receive an . Figure 16. Remove server 11

13 6.6. Assign server to user The access path of this screen is: CloudDataCenter/Manage/Servers/Assign server to user This screen enables UserAdmin to assign the selected server to the jurisdiction of the user from the company, who hereby acquires authority of server management via web portal. In this way the user is not being promoted to the role of UserAdmin, but he is getting the authority to administer the server when logged through the VM console. Assignment of the server is done sequentially through three steps. By using the first drop-down menu, UserAdmin selects the data center from which he can choose and assign for a virtual server. The list offers all data centers and servers, including those that are active, paused or hibernated. When using the second drop-down menu to select the user, only active users are being listed. Inactive users are not visible in the drop-down menu. By selecting "Assign" the asynchronous process of assigning is initiated. UserAdmin receives a message that the request is received. When provisioning is completed, the user receives an (UserAdmin and User) with information about open user login to the server. Figure 17. Assign user to server 6.7. Remove user from server The access path of this screen is: CloudDataCenter/Manage/Servers/Remove user from server This screen enables UserAdmin to implement release of users from administrative duties in a given server. Removing a user from the server is done sequentially in three steps. By using first drop-down menu, UserAdmin selects the data center from which he can choose and assign a virtual server. The list offers all data centers and servers, including those that are active, paused or hibernated. When using the second drop-down menu to select the user, only active users are being listed. Inactive users are not visible in the drop-down menu. By selecting "Confirm" an asynchronous process of withdrawing rights is initiated. UserAdmin receives an that the request is received. Process control returns to the user management menu. 12

14 Figure 18. Remove user from server 6.8. VM console access The access path of this screen is: CloudDataCenter/Manage/Servers/VMConsole This screen enables the user to connect to the virtual machine via the VMware VMRC console. Logging on to the machine depends on the user rights on that machine. VMWare console connection requirements: Mozilla Firefox or Internet Explorer 8 Installed VMWare VMRC plug-in for Firefox or Internet Explorer (after installation, browser restart is required) By using the dropdown menu, the user can pick a server. The button "Run console" is used to start the console, which the user can use for login to the service CloudDataCenter. 13

15 Figure 19. VM console access 7. Reports 7.1. List of servers The access path of this screen is: CloudDataCenter/Reports/Servers/ListServers This report enables the user to see the number of created servers during a period within a certain month. The initial preview is in a graphical form, which shows the movement of created servers during the last 12 months. Filters enable the selection of: Active, inactive or all servers time period In the graphical preview, placing the mouse pointer over a dot on the graph shows information with the number of servers for that month, and by clicking on the icon with the number of servers within a certain month, a page with an overview (list) of servers for the selected month is shown. By selecting one of the two icons in the upper right corner you can switch between a graphical and list preview. In the list preview it is possible to show a more detailed preview by entering a start and end date. The number of items on the list and pages (including page navigation) are shown at the bottom of the list (example: "6 items"). All lists can be sorted by clicking on any column name. Clicking on the "+" icon shows details of the selected server. 14

16 Figure 20. List of servers graphical form Figure 21. List of servers table form 15

17 8. Support The access path of this screen is: CloudDataCenter/Support On the user support page, the user can view short instructions on how to browse and use the portal the way main functionalities are organized description of most important and most often used procedures Figure 22. Support 16