That Settles It! Techniques for Transparent and Trusted Decision-Making on Your Agile Team EBG Consulting, 2012 Ellen Gottesdiener EBG Consulting, 2012 1 Following is a partial set of slides At our workshop Wednesday, attendees will get a handout with a full set of slides, along with worksheets for our workshop activities. I look forward to seeing you there! ~ ellen EBG Consulting, 2012 2 1
Ellen Gottesdiener Founder & Principal Consultant, EBG Consulting Facilitator, trainer, mentor, agile coach, conf. advisor, author Certified Professional Facilitator, Certified Scrum Master IIBA BABOK : expert reviewer; contributor to agile extension Author: articles, blog, books Twitter: ellengott Blog: ebgconsulting.com/blog enewsletter: Success with Requirements free - sign up at EBG Consulting, 2012 3 give-away! EBG Consulting, 2012 4 2
decisions decide how to decide decision models wrap EBG Consulting, 2012 5 act of making up your mind about something position or opinion or judgment reaches after consideration something that results decision Source: Visualthesarus.com EBG Consulting, 2012 6 3
agile teams decide on EBG Consulting, 2012 7 agile team values product people process quality transparency fast feedback value accountability all in, collaborate just enough courage small steps validated learning mutual learning retrospect continually EBG Consulting, 2012 8 4
more agile team values EBG Consulting, 2012 9 decision-making: traps, risks and blunders group dynamics, psychology process EBG Consulting, 2012 10 5
decision-making styles delegative democratic consensus consultative Source: Vroom and Jago, 1998 and Vroom and Yetton, 1973 EBG Consulting, 2012 11 what is consensus? state of mutual agreement among members of a group where all legitimate concerns of individuals have been addressed to the satisfaction of the group Saint and Lawson requires group membership to include those: affected by the decision implementing the decision supporting the implementation EBG Consulting, 2012 12 6
decision style: efficiency, sustainability EBG Consulting, 2012 13 trust contractual communication competency Source: Reina and Reina, 2006 EBG Consulting, 2012 14 7
values for group effectiveness valid information free and informed choice internal commitment Source: Roger Schwarz, 2002 EBG Consulting, 2012 15 individual vs. group decisions EBG Consulting, 2012 16 8
collaboration pattern: Decide How to Decide a group needs to reach closure on a specific issue people must know when and whether a decision is made see worksheets. EBG Consulting, 2012 17 using decision rules EBG Consulting, 2012 18 9
stakeholders and roles RAPID Recommend Agree Perform Input Decide see worksheets. Source: Rogers and Blenko, 2006 EBG Consulting, 2012 19 good decisions checklist EBG Consulting, 2012 20 1 0
email twitter ellengott more agile about EBG ellen@ebgconsulting.com ebgconsulting.com/agile.pdf EBG Consulting, 2012 21! New! Discovering Product Needs for Agile Delivery and Discover to Deliver: Agile Analysis Practices EBG s agile services EBG Consulting, 2012 22 1 1