Medical Assistant Program Academic Assessment Plan ate Submitted: 1. College: Northshore Technical Community College 2. ivision: Health Science and Nursing June 1, 2014 4. Exit 3. Program: Medical Assistant CTS Points: Mission: Northshore Technical Community College is committed to providing quality workforce training and transfer opportunities by awarding associate degrees, technical diplomas and certificates to students seeking a competitive edge in today s global economy. 5. College Mission & Vision: Vision: In keeping with the vision of the Louisiana Community and Technical College System, the Northshore Technical Community College: Produces knowledgeable, skilled and confident citizens ready for the future, ready for the workplace and ready to continue learning. elivers rapid, flexible and innovative solutions to changing workforce needs. The mission of the Medical Assistant Program is to offer a comprehensive, student-centered education designed to prepare the graduate for entry-level employment in a multitude of healthcare settings, national certification and obtain knowledge and skills that serves as the foundation to build a successful career. Students demonstrate competency in each of the following areas: 6. Unit Purpose/Mission Statement: 1. Utilize knowledge from behavioral and biological sciences as a basis of medical assistant practices. 2. Perform duties safely and effectively within their scope of practice. 3. isplay professional behavior as defined by the discipline of medical assisting. 4. Effectively engage in written and oral communication as demonstrated through charting and communication with patients and other health professionals. 5. Perform as competent entry-level medical assistants with the knowledge and skills necessary to successfully obtain national certification exam through National Healthcareer Association.
(A) Unit Goal #1 Utilize knowledge from behavioral and biological sciences as a basis of medical assistant practices. (B) Measurable Outcomes (C) Assessment Method () /I students enrolled in 1110 their Maslow s Hierarchy of Basic Needs Quiz. Quiz 1110 students enrolled in 1120 their Patient s Bill of Rights Assignment. Written Assignment 1120
(A) Unit Goal #2 Perform duties safely and effectively within their scope of practice. (B) Measurable Outcomes (C) Assessment Method () /I At least 80% of Medical Assistant students enrolled in 1220 their Vital Signs Critical Thinking Assignment. Written assignment 1220 At least 70 % of Medical Assistant students enrolled in 2210 will score satisfactory on their Checklist for Venipunctures using the Evacuated Tube method on their first attempt. Skills Assessment 2210
(A) Unit Goal #3 isplay professional behavior as defined by the discipline of medical assisting. (B) Measurable Outcomes (C) Assessment Method () /I students enrolled in 222 will score a minimum of 2 out of 4, or average, on their Work Based Educational Agreement Attachment B final weekly Industry Evaluation of Student-Trainee s Attitude & Soft Skill criteria 14 self in appropriate manner at all times. Clinical Evaluation Tool 2222 students enrolled in HCOR 1160 will obtain a 70% or higher on their Mock Interview Assignment. Mock Interview Assignment Rubric HCOR 1160
(A) Unit Goal #4 Effectively engage in written and oral communication as demonstrated through charting and communication with patients and other health professionals. (B) Measurable Outcomes (C) Assessment Method () /I students enrolled in 2130 the Patient Interview Health History Triage Assignment. Clinical Evaluation Tool 2130 students enrolled in 222 will score a minimum of 2 out of 4, or Average, on their Work Based Educational Agreement Attachment A criteria 1. Use of effective client/staff communication (oral and written). Clinical Evaluation Tool 2222
(A) Unit Goal #5 Perform as competent entry-level medical assistants with the knowledge and skills necessary to successfully obtain national certification exam through National Healthcareer Association. (B) Measurable Outcomes (C) Assessment Method () /I At least 50% of Medical Assistant students will successfully obtain national certification within one year of graduation. NHA Examination I Upon graduatio n At least 60% of Medical Assistant students will obtain employment in a healthcare agency within 8 months of graduation. Placement Forms I Upon graduatio n