Cloud Computing for Small to Mid Size Businesses Tech66, LLC William Burleson wcb@tech66.com www.tech66.com
Why Tech66 and the Cloud? You want to focus on your core business, not on running your IT infrastructure You want to stabilize your costs around IT You want your business to be supported by an organization, instead of a single IT technician You are worried about the integrity and security of your data and systems You want access to modern hardware and up-todate software without the large capital outlays required by traditional IT
What is cloud computing? The Cloud is comprised of the internet and multiple large data centers (Google, Microsoft and Amazon are examples of Cloud providers) In the Cloud, your IT resources are delivered to you as a service in a dynamic and scalable manner over a network Your current IT infrastructure can be moved to a cloud provider, giving you access to a level of service and security previously unavailable to small businesses without a major investment in resources
Who is Tech66? Tech66 is a partnership of IT service providers working to deliver enterprise level IT to small and medium businesses Tech66 President Bill Burleson has 11 years of experience with IBM Global Services on global outsourcing contracts, and 20 years overall IT experience. Tech66 started in Albuquerque, NM, on the old Route 66, working with non-profits and small businesses, and is now located in Phoenix, AZ
Cost factors for in-house IT Factor Detail Hardware costs Software costs Data Security Outages Administration Server, tape backups, UPS, firewalls, storage. These components are upgraded or replaced continually. Licensing for server access, Office suites, upgrades, ie. MS Office 2000, XP, 2003, 2007, 2010. You have to monitor backups, change backup media, store in secure offsite area, manage server security, both physical and logical. Hardware or software failures, caused by aging equipment or software vulnerabilities, cost your business money. Costs for training and keeping in house IT staff to provide continuous support for systems. How does Cloud computing and Tech66 address these issues? Let s compare benefits and costs on the next slides.
Benefits of Cloud Computing Benefit Detail Data Security Physical Security Access Email from Anywhere Hardware Integrity and Upgrades Uptime Cost Savings and Scalability Your data is backed up daily and retained in offsite storage. No more worries about backup failures. Servers are hosted in a secure offsite data center, eliminating your costs for electricity, cooling and internal security for that space. Hosted Exchange allows mobile or remote users to access email from their smart phone or any web browser. Servers are virtualized on modern hardware platforms, providing redundancy and ease of upgrade. Data centers provide 99.8% uptime for your servers. Microsoft provides financially backed SLA for uptime. Pay only for the licenses and hardware you use, and expand as your business grows.
Cost Comparison Study or source In House email Cost per user per year Florida IT study $395 UK IT study $867 NY IT study $562 Microsoft BPOS (Business Productivity Office Service), including Exchange email server with 25 GB mailbox, Sharepoint, Communicator and Live Meeting Google Premium Apps, including email, Google Apps, Google Docs Hosted Windows Server (for applications and user authentication) $120 Blackberry service is an additional $10 / month / user. Windows Mobile, iphone and Android can all access email under the standard rate. $50 Starting at $175/month
Other Tech66 Services Service Description Level 1 Helpdesk Gives your users a number they can call during business hours for deskside support Level 2 remote support and Level 3 onsite support for deskside Exchange and domain ID administration for hosted services SharePoint customization, onsite server support, virtual server setup and support Microsoft Azure and CRM offer you application platform and Customer Relationship Management Base pricing, subject to negotiation on service levels and number of users. Pricing between $15 and $25 per user per month, based on requested response SLA, number of users, computing environment and location. Local deskside support available for continental US locations, rates vary. $5 to $7.50 per user per month $125 per hour, as requested Ask for quote, based on your company needs