Area Where is the nearest post office? Located 1 mile from the community, at the intersection of Ambassador Drive and Paula Drive. Below is the address and phone number for your reference. Town & Country Post Office 7521 Paula Drive Tampa, FL 33634 813-888-6839 Where is the nearest grocery store? Located less than 1 mile from the community, at the intersection of Hillsborough Avenue & Town & Country Blvd, in the U-Save shopping plaza. Below is the address and phone number for your reference. U-Save 7733 West Hillsborough Ave Tampa, FL 33634 813-885-4016 Publix Located less than 2 miles from the community, at the intersection of Hillsborough Avenue and Sheldon Road, in the Publix shopping plaza. Below is the address and phone number for your reference. 2724 West Hillsborough Ave. Tampa, FL 33614 813-673-8900 What is the nearest Metro/Train? Amtrak - TPA (www.amtrak.com) Located 5 miles from the community, at the intersection of Nebraska Ave. and Zack Street, Downtown Tampa. Below is the address and phone number for your reference. Amtrak-TPA 601 N Nebraska Avenue Tampa, FL 33602 Where is the nearest bus stop? Hartline (www.hartline.org) Located just outside the entrance to the community. Below is the address and phone number for your reference. Hartline 4305 East 21 st Avenue Tampa, FL 33605 813-623-5835
What bus route are we on? Route 30 in Town & Country Where are schools for this area located? Hillsborough County Public Schools Elementary School: Dickenson Elementary 4720 Kelly Road Tampa, FL 33615 813-873-4732 Middle School: Located less than 1 mile from the community, just North of Hillsborough Avenue on Hanley Road. Below is the address and phone number for your reference. Webb Middle School 6035 Hanley Road Tampa, FL 33634 813-872-5351 High School: Located 6 miles from the community, on Cypress Street, just north of I-275. Below is the address and phone number for your reference. Jefferson High School 44001 Cypress Street Tampa, FL 33607 813-872-5241 Where is the nearest biking or walking trail? Upper Tampa Bay Trail Corner of Memorial Road & Police Pistol Range Road Located 3 miles from the community, http://www.traillink.com/trail/upper-tampa-bay-trail.aspx Flatwoods Park, paved bike loop! 14302 Morris Bridge Road Thonotosassa, FL 33592 Approx. 10 miles from Rocky Creek Where is the nearest laundry facility? Rocky Creek has 1 laundry room within the community and it is located at the pool area. The machines are card operated with your debit or credit card OR Washer and Dryer hook ups are included in all of our apartment homes.
Community Facilities and Amenities When are nearest fitness classes held and where? Youfit is approximately 2 miles from the community, on West Hillsborough Ave. Below is the address and phone number for your reference. Youfit Health Clubs 3916A W. Hillsborough Ave Tampa, FL 33614 813-849-4700 What are the hours of the amenities? Rocky Creek offers the following amenities for you to enjoy: 24 hours for fitness center Pool hours are dawn to dusk Business Center open during office hours Where do I dispose of my trash? Rocky Creek has one compactor located on the East side of the property, near the exit gate. What do I do with my move in boxes? It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the trash compactor. We do ask that you do not use the trash chutes for boxes, as they can block the chute and create undesirable overflow. How does my fob/remote work? When entering drive-up garage gate; push the button to enter. Where are the mail boxes located? The mail boxes for your apartment home are located at the entrance of the property, just after the entry gates.
Do you have resident activities or events? Rocky Creek has many fun events and activities that promote a sense of community and allow opportunity for you to meet other residents. Keep up to date on all of our community gatherings in our newsletter and through eblasts. You can expect to see events such as: Holiday parties, summer pool parties, dive-in movie nights, pizza nights, wine tastings & breakfast on the go! Can I have a party at the pool? Our relaxing pool areas are available for all residents and their guest to enjoy during pool hours. To ensure enjoyment for all residents at the pool, we regretfully do not permit private pool parties. Where is the best place for me to park? You may park in any available space in the resident parking areas. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.
Conveniences How do I pay rent online? We have made paying your rent easy by setting you up with your personal on line account to the Gables Gateway. You will go to gables.com and click on the Resident Login key in the upper right hand corner. Select the link to set up your Gables Gateway account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Gables Gateway include placing a service request for repairs needed in your apartment home. How do I use Gables Connect? Changing your utilities to your new address can be time consuming and a challenge, so Visit www.gablesconnect.com or call 1-866-914-0631 to transfer or set up your utilities with ease. At Rocky Creek, you can establish your cable service Where can I access WI-FI in the building? The business center, leasing office, and pool are WI-FI accessible for your use and convenience. This amenity is complimentary and part of your community benefits. Do you have a courtesy officer onsite and how do I get a hold of them? Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.
Guests Where can my guests park? Your guest may park in any available space in the resident parking areas. As a reminder to tell your guests that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty Where do my movers park? Your movers may park in any available space in the resident parking areas. As a reminder to tell your movers that handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty Where does the delivery person come in or do I have to meet them? Delivery people will need to use the guest call box to enter the gate to get to your apartment. In the event you are not home at the time of a delivery, the office can sign for a package. How many guests can I have with me at the amenities? We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas. How do I let friends in the gate? Your guests will contact you via the call box at the gate. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the gate phone pad. If the caller is someone you wish to permit entry, press 9 on your phone s keypad and the gate will open.
Maintenance How do I submit service requests? We want placing a service request for work needed in your apartment home easy. You may contact the leasing office via phone at 813-290-0796, via email at rockycreek@gables.com, in person, or through Gables Gateway to place your service request. What do I do if I have a Maintenance emergency after hours? For those times that you may have an emergency after office hours, you may contact the leasing office at 813-290-0796 for maintenance assistance. The answering service will dispatch your service emergency to the on call service technician. You should receive a call from the technician within the hour. What is considered a maintenance emergency? Emergency maintenance problems that will be dispatched to the on call service technician include: 1. No electricity throughout the apartment. 2. No water. 3. No air conditioning on a day of extreme heat (80+ degrees). 4. Water entering the apartment. 5. Possibility of fire. 6. Impeded plumbing in an apartment with only one bathroom. 7. No heat. 8. Non-functioning or malfunctioning smoke detector. 9. Gas leak (also call the gas company). 10. Running water that cannot be shut off. 11. Malfunctioning door or window locks.
Pets Do you have a dog park? The nearest dog park is West Dog Park, at the corner of West Sligh Avenue & Occident Street, located at: (3 miles from the property) 6402 Occident Street Tampa, FL 33614 Where is the best place to walk my pet? The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. Specific pet station locations are: build 1&2, build 3, build 5, build 8 & build 11. Do I have to have my dog on a leash? For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It s the law and the best practice for your pet s safety. The nearest dog park is a mile from our community located at 6402 Occident Street, Tampa, FL 33614. Fido can run free!
Areas & Suggestions Where is the nearest mall? Located 3 miles from the community, at the intersection of Westshore Blvd and I-275. Below is the address and phone number for your reference. International Mall 2223 N Westshore Blvd. Tampa, FL 33607 813-342-3790 www.shopinternationalplaza.com Westshore Plaza 250 Westshore Plaza Tampa, FL 33609 813-286-0790 www.westshoreplaza.com Citrus Park Mall 8021 Citrus Park Town Center Tampa, FL 33625 813-926-4600 www.westfield.com/citruspark Florida Aquarium 701 Channelside Drive Tampa, FL 33602 www.flaquarium.org Lowery Park Zoo 1101 West Sligh Ave. Tampa, FL 33604 www.lowery parkzoo.com Clearwater Marine Aquarium 249 Windward Passage Clearwater, FL 33767 727-441-1790 www.seewinter.com
Seminole Hard Rock 5223 North Orient Road Tampa, FL 33610 1-866-502-PLAY (7529) www.seminolehardrocktampa.com Busch Gardens 10165 North McKinley Dr. Tampa, FL 33612 1-888-800-5447 www.seaworldparks.com