NetBackup for NDMP: NAS appliance information

NetBackup for NDMP: NAS appliance information This document provides information on the Network Attached Storage (NAS) appliances supported by NetBackup for NDMP. Also included are configuration tips and restrictions for each supported NAS appliance. Note: Device configuration is described in the Symantec NetBackup Device Configuration Guide. Special notes on some configurations exist in this document, but full device configuration is not included here. Supported operating systems The following NetBackup operating systems compatibility lists provide the most up-to-date list of supported operating systems, with notes on supported hardware platforms. NetBackup 6.x: http://www.symantec.com/docs/tech70729 NetBackup 7.x: http://www.symantec.com/docs/tech76648 For 7.x, NDMP compatibility is listed as a column in the NetBackup Server section for each operating system in the compatibility list. Note: NetBackup for NDMP is installed on a master or media server, not on a client. 12/9/13

2 NetBackup for NDMP: NAS appliance information Symantec Corporation NAS appliance versions 12/9/13 NAS appliance versions For a document listing the features and software releases for each NAS vendor, and for the NetBackup versions that support these vendors, refer to either of the following, available at http://www.symantec.com: For NetBackup 7.x: http://www.symantec.com/docs/tech76495 For NetBackup 6.5: http://www.symantec.com/docs/tech48687 For versions of NetBackup up to and including 6.0: http://www.symantec.com/docs/tech22688 Authorizing NetBackup access to the NDMP host Use the tpconfig and tpautoconf commands as described under Example Configuration Sequence in each of the following sections of this document for particular NDMP hosts. For NAS hosts that support Direct Access Recovery (DAR), NetBackup enables DAR by default. Note on file restore to a different location When restoring files from NetBackup backups of NAS filers that use older versions of the NDMP protocol (V2 and V3), the destination path for the restore must end with the original folder and file name, even if you are restoring the files to a different location. (This restriction does not apply to NAS filers that use the NDMP protocol V4.) If the original backup path was /vol/vol1/mydir/myfile, the destination path for restore to a different location must end with /mydir/myfile. Otherwise, NetBackup appends /mydir/myfile to the end of the destination path. For example, to restore /vol/vol1/mydir/myfile to a folder under /vol/vol2/, specify /vol/vol2/mydir/myfile as the destination. For NAS filers that use NDMP V4, you can specify a different subfolder or file name. For example, /vol/vol1/mydir/myfile can be restored to /vol/vol2/mydir2/myfile_restored. For any restrictions unique to a particular NAS filer, see the appropriate section in this document for your filer.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 agámi systems 3 agámi systems This information is provided to help you use NetBackup for NDMP with an agámi Information Server (AIS) system. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details on the AIS system, please contact agámi Systems. AIS logs To obtain diagnostic logs, use the AIS management console to access the Support Diagnostic page. Select Create New File to create a new AIS diagnostic log. Tips for control and configuration To monitor system status, access the AIS management console to sign into the AIS. Go to System Status and select the Event Viewer. To enable NDMP, use the AIS management console and select File System Management > file_system > Protocols and Access > Add/Edit Protocols. Select Enable NDMP backups and apply changes. For the usage of set FILE_ID, see the following: agámi Information Server Administrator's Guide (GUI) agámi Information Server Administrator's Guide (CLI) agámi Information Server Release Notes Tips for robot and media discovery Please refer to the chapter that describes remote NDMP in the NetBackup for NDMP Administrator s Guide. Other The following are example entries for the NetBackup policy s Backup Selections list (file list): set HIST=y set TYPE=atar set UPDATE=y /export/vol2

4 NetBackup for NDMP: NAS appliance information Symantec Corporation BlueArc Titan 12/9/13 BlueArc Titan BlueArc Titan logs This information is provided to help you use NetBackup for NDMP with a BlueArc Titan system. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details, refer to the following BlueArc documentation or contact BlueArc Corporation: BlueArc Titan System Administration Guide To display logs for the BlueArc Titan, use a web browser to log in to the System Management Unit. Select Home > Status & Monitoring > Event Log. Tips for control and configuration For monitoring and configuration tasks, use a web browser to log in to the System Management Unit and select the following. To monitor system status, select Home > Status & Monitoring > System Monitor. To set the NDMP user and password, select Home > Data Protection > NDMP Configuration. Set the NDMP version to 4. To discover and allow access to tape devices, select Home > Data Protection > Backup SAN Management.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 DinoStor TapeServer 5 DinoStor TapeServer Known restrictions This information is provided to help you use NetBackup for NDMP and one or more NAS servers (NDMP hosts) with a DinoStor TapeServer. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details on the DinoStor TapeServer, refer to the DinoStor TapeServer User Guide, or contact the DinoStor division of Global Automation, Inc. DinoStor TapeServer enables NetBackup to send backups of any supported NAS server to a tape device configured on the TapeServer. This is a form of three-way backup; three-way backup is described in the NetBackup for NDMP Administrator s Guide. None. DinoStor TapeServer logs To display logs, use a browser to log in to the DinoStor TapeServer web interface. Select Monitor > Log. Tips for control and configuration On the DinoStor TapeServer For configuration tasks on the DinoStor TapeServer, use a browser to log in to the TapeServer web interface and select the following: To set up a SCSI device, select Configure > SCSI (if the robot is SCSI connected). To set up a FC device, select Configure > FC (if robot is FC connected). To set up DNS, interfaces, and gateway information, select Configure > Network. Note: To use a TapeServer with NetBackup, two IP addresses must be configured in the Interfaces section of the TapeServer web interface: one IP address for the backup data stream and the other for control management. On NetBackup Using the Media and Device Management utility in the NetBackup Administration Console, define robots, drives, and storage units, then create (or

6 NetBackup for NDMP: NAS appliance information Symantec Corporation DinoStor TapeServer 12/9/13 modify) a backup policy. These procedures are described in the NetBackup for NDMP Administrator s Guide. Note the following when configuring NetBackup for a DinoStor TapeServer. When defining a robot in the Add a New Robot dialog, specify the device name of the DinoStor TapeServer (not of the robot) in the Robot device path field, and specify the DinoStor TapeServer host name in the NDMP host name field. For example, referring to the output shown below for tpautoconf -probe, the device name of the DinoStor TapeServer to specify in the Robot device path field would be sgh2-0c0i1l1, and the host name to specify in the NDMP host name field would be dinostor. When defining a storage unit for DinoStor TapeServer in the New Storage Unit dialog, specify the DinoStor TapeServer host name in the NDMP Host field. In the NetBackup policy, specify the storage unit that you created for the DinoStor TapeServer.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 EMC Celerra 7 EMC Celerra Known restrictions EMC Celerra logs This information is provided to help you use NetBackup for NDMP with an EMC Celerra Network Server. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For more information on your Celerra Network Server, refer to the Celerra Network Server Version 5.5 Documentation CD, which can be downloaded from EMC's Powerlink web site. The user name used with the tpconfig command must be defined as ndmp for each data mover. While tar, dump, and vbb are all supported data types, Symantec recommends the use of dump or vbb instead of tar. Refer to the following tech note for more information: http://www.symantec.com/docs/tech202412 The logs are located on each Data Mover. For example, to access the server_2 Data Mover log file, you would enter the following at the Celerra Network Server Control Station: server_log server_2 Tips for control and configuration After logging on to the Celerra Network Server Control Station, you can use the following commands: nas_version (Displays the Celerra version number) server_devconfig (Queries the device configuration of the specified Data Mover) Tips for robot and media discovery Make sure the backup is created from a snapshot. See the following: NDMP policy should specify snapshot-based backup on page 9. Check that each Data Mover is recognizing the robot/media devices by entering the server_devconfig command from the Control Station. For example: server_devconfig server_2 -list -probe -scsi -nondisks

8 NetBackup for NDMP: NAS appliance information Symantec Corporation EMC Celerra 12/9/13 The above command queries the device configuration of the specified Data Mover (server_2). Example output: server_2 : SCSI non-disk devices : chain= 0, scsi-0 symm_id= 0 symm_type= 0 tid/lun= 15/15 type= disk val= -99 info= 52658653C310 diskerr= -1 chain= 1, scsi-1 symm_id= 0 symm_type= 0 tid/lun= 15/15 type= disk val= -99 info= 52686043C320 diskerr= -1 chain= 2, scsi-2 : no devices on chain chain= 3, scsi-3 symm_id= 0 symm_type= 0 tid/lun= 0/0 type= jbox info= HP C5173-7000 3.04 tid/lun= 1/0 type= tape info= QUANTUM DLT7000 2560q` tid/lun= 2/0 type= tape info= QUANTUM DLT7000 2560q` For Celerra Network Server version 5.5 software and later EMC Celerra Network Server version 5.5 and later software supports file and directory exclude lists with wild cards, in the NetBackup policy s Backup Selections list (file list). Celerra Network Server version 5.5 and later software also supports NDMP Volume Backup. File and directory exclusion statements In the policy s Backup Selections list, file and directory exclusion statements can be used with the set directive. The statements are named EMC_EFILE[01-05] for file exclusion, and EMC_EDIR[01-05] for directory exclusion, in the following form (see examples below): set EMC_EFILExx=file_exlusion_statement set EMC_EDIRxx=/directory_exlusion_statement where xx is a two-digit number. For restrictions in the use of these statements and other details such as the use of wild cards, refer to the Celerra Network Server Version 5.5 Documentation CD. Examples of file and directory exclude statements in a Netbackup Backup selections list set HIST=y set TYPE=tar

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 EMC Celerra 9 set EMC_EDIR01=/fs2/l* set EMC_EDIR02=/fs2/Ndmp* set EMC_EDIR03=/fs2/NAS* set EMC_EDIR05=/fs2/j* set EMC_EFILE01=*tar set EMC_EFILE03=*dat set EMC_EFILE02=*dat set EMC_EDIR04=/fs2/Millions set UPDATE=y /fs2 In the above example, the backup of /fs2 will not include the files and directories specified by the EMC_EDIR and EMC_EFILE statements. NDMP policy should specify snapshot-based backup To make sure that the backup is based on data that is transactionally consistent, the following should be the first entry in the NetBackup policy Backup Selections list: set snapsure=yes The Celerra Server creates a snapshot and the backup is created from the snapshot. The snapshot is managed by the EMC Celerra, not by NetBackup. NDMP volume backup (VBB) The NetBackup policy s Backup Selections list can specify that the backup is performed using EMC s NDMP Volume Backup. Example of NDMP volume backup entries in the Backup Selections list: set snapsure=yes set type=vbb /testfs In the above example, /testfs will be backed up using NDMP Volume Backup. For restrictions and other information on NDMP Volume Backup, refer to the Configuring NDMP Backups on Celerra technical module on the Celerra Network Server Version 5.5 Documentation CD. This CD is downloadable from the EMC Powerlink web site. Other If you specify an incorrect path name in the NetBackup policy s Backup Selections list (file list), the entire backup fails with status code 99, NDMP backup failure.

10 NetBackup for NDMP: NAS appliance information Symantec Corporation EMC Centera with Centera Backup and Recovery Module (CBRM) 12/9/13 EMC Centera with Centera Backup and Recovery Module (CBRM) Known restrictions This information is provided to help you use NetBackup for NDMP with an EMC CBRM system. This information is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For more information on your Centera and the CBRM, refer to the following documentation or contact EMC Corporation: EMC CBRM logs EMC CBRM Installation and Administrator s Guide Backup and restore times on the CBRM running with NetBackup are noticeably longer than expected. EMC is working to resolve this issue. The CBRM is currently limited to single-threaded backups and restores. EMC is working to resolve this issue. The CBRM cannot run on the same NetBackup master server where NetBackup for NDMP is running, because both NetBackup Remote NDMP and CBRM utilize the same port for internal communication. The CBRM does not allow redirected restores to an alternate path. If you attempt to restore to an alternate path (or to an invalid path), the CBRM restores the data to the original path. The CBRM does not allow cross platform restores. For example, if the backup was made by means of a CBRM installed on Windows, the backup cannot be restored using a CBRM installed on Solaris. The CBRM supports full backups (Level=0) and cumulative/incremental backups (Level=1) only. Changing the CBRM.res profile file while a backup is running may cause the backup job to hang or fail. The CBRM currently does not support local NDMP. The CBRM BEGIN_DATE and END_DATE in the.res profile are automatically deleted when the current backup job is completed. There are two kinds of EMC CBRM logs to examine: SDK logs and NDMP logs.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 EMC Centera with Centera Backup and Recovery Module (CBRM) 11 To capture SDK logs: Set the FPLIBRARY_LOG_FILE_DEBUG and export environment parameters on the CBRM host, as follows. UNIX For example, on a Solaris CBRM machine: setenv FPLIBRARY_LOG_FILE_DEBUG /temp/mylog.log setenv export FPLIBRARY_LOG_FILE_DEBUG Windows Use the Control Panel > System > Advanced tab > Environment Variables, System Variables area. Enter the following two system variables: Click New. For Variable Name, enter FPLIBRARY_LOG_FILE_DEBUG For Variable Value, enter the location of the log file, such as C:\temp\mylog.log Click New. For Variable Name, enter export For Variable Value, enter /xpd To capture NDMP logs: 1 Set the NDMPD_XARGS environment parameter on the CBRM host, as follows. UNIX For example, on a Solaris CBRM machine, add the following (all on one line) to the end of the inetd.conf file: ndmp stream tcp nowait root /usr/emc_cbrm/bin/ndmpd ndmpd -l -xpd Windows Open the Control Panel > System > Advanced tab > Environment Variables, System Variables area to enter the NDMPD_XARGS system variable. Click New. For Variable Name, enter NDMPD_XARGS For Variable Value, enter /xpd 2 Set CENTERA_DEBUG=4 in the.res profile on the CBRM host. 3 For the changes to take effect, restart the NDMP services on the CBRM host. Tips for control and configuration To view the roles, software version, and state of each Centera node, log in to the Centera by means of the Centera Viewer and select Commands > Diagnostics. The Node Summary lists the roles, software version, and state of each node. For additional information on the EMC CBRM, refer to the EMC CBRM Installation and Administrator's Guide.

12 NetBackup for NDMP: NAS appliance information Symantec Corporation EMC Centera with Centera Backup and Recovery Module (CBRM) 12/9/13 Other The following lists entries that are required in the NetBackup policy s Backup Selections tab (file list). No other entries should be made in the NetBackup Backup Selections tab. set profile=file_name set type=centera set hist=y set fstype=ufs /centera The set profile=file_name command specifies the name of the CBRM.res profile. Note: Make sure to include the IP address of the EMC Centera host in the CBRM.res profile: Centera_IP=xxx.xx.xx.xxx

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Hitachi Content Platform (HCP) 13 Hitachi Content Platform (HCP) Known restrictions This information is provided to help you use NetBackup for NDMP with the Hitachi Data Systems Hitachi Content Platform (HCP) system. It is intended as a supplement to the NetBackup for NDMP Administrator's Guide. For further details on the HCP system, please contact Hitachi Data Systems. The HCP supports remote NDMP backups, but does not support local or 3-way NDMP backups. NDMP backup types are described in the NetBackup for NDMP Administrator's Guide. The HCP supports the openpgp data format for backups. Use the set TYPE=openPGP environment variable in the file list. The HCP is primarily a Write-Once-Read-Many (WORM) appliance, and as such does not support directly modifying or overwriting files in storage. Before you start a restore, you must ensure that the files requested for restore do not already exist in the destination. As the HCP is itself a backup device, an NDMP backup of the HCP is intended for archival purposes, that is, off site storage. The HCP does not support snapshots, so files that are open while stored on the HCP (such as files being copied through NFS/CIFS) are skipped during a backup, and their existence is not reported to NetBackup. NetBackup is unable to restore files that aren't backed up, so take care to ensure that NDMP backups taken through NetBackup contain the requested data. NDMP backups performed on the HCP do not store file permission information, and files that are restored to the HCP are stored with default permissions assigned by HCP. A file is restored to the HCP, and it is the end-user's responsibility to retrieve those files using the applications integrated to HCP. NDMP access is not enabled by default on the HCP. It is necessary to configure a default namespace, then enable NDMP. Refer to the documentation provided with the HCP system for information on how to configure the default namespace.

14 NetBackup for NDMP: NAS appliance information Symantec Corporation Hitachi Lightning NAS blade 12/9/13 Hitachi Lightning NAS blade Known restrictions Hitachi lightning logs This information is provided to help you use NetBackup for NDMP with the Hitachi Lightning NAS Blade system. It is intended as a supplement to the NetBackup for NDMP Administrator's Guide. For further details on the Hitachi Lightning system, please contact Hitachi Corporation. The Hitachi Lightning allows only one NDMP connection for non-backup operations. For example, if a restore operation is running, you cannot perform another restore operation on another file system on the same node of the Hitachi Lightning at the same time. The Hitachi Lightning does not allow multiple backup operations to occur from the same file system. For example, if you have a policy running a backup of /dir1, you cannot run another policy that backs up /dir1/subdir1 at the same time. To display logs, use a web browser to log in to the Hitachi Network Attached Storage interface on the Hitachi Lightning. 1 On the main menu, under Maintenance, click RAS Management. 2 For Info type, select List of other log files and click Display. 3 Select the desired file type and click Display. Tips for control and configuration To monitor system status, use a web browser to log in to the Hitachi Network Attached Storage interface on the Hitachi Lightning. On the main menu, under Basics, click Cluster Management. The cluster should be active and at least one of the nodes should be listed in the UP state. Other On the NetBackup Administration Console, in the Backup Selections tab of the backup policy, you must use the set directive to specify the files or directories to back up.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Hitachi Lightning NAS blade 15 Note: You must use the set directive in exactly the format shown below, or the backup will fail. Example entries in Backup Selections tab: Explanation set files=directory_to_back_up Specifies the directory or file that you want to back up. For example: set files=dir1 Note: This entry must NOT have a space or a slash after the equal sign (=). The following entries are not allowed: Set files=/dir1 (do not put a / after the = ) set files= dir1 (do not put a space after the = ) set type=tar This is a required entry. /mnt/file_system Specifies the mounted file system on the Hitachi Lightning containing the files to back up. For example, /mnt/hitachi05. Note: This entry must start with a slash, and must NOT have a trailing slash if the Hitachi Lightning NAS system version is earlier than 02-02 (version 02-02 supports a trailing slash). The following entries are not allowed: mnt/hitachi01 (a leading slash is required) /mnt/hitachi01/ (do not use a trailing slash if the Hitachi Lightning version is earlier than 02-02)

16 NetBackup for NDMP: NAS appliance information Symantec Corporation Hitachi TagmaStore 12/9/13 Hitachi TagmaStore Known restrictions This information is provided to help you use NetBackup for NDMP with the Hitachi TagmaStore AMS/WMS NAS Modular system and the TagmaStore USP/NSC NAS Blade system. It is intended as a supplement to the NetBackup for NDMP Administrator's Guide. The following information applies to both the AMS/WMS and USP/NSC systems unless otherwise noted. For further details on your Hitachi TagmaStore system, please contact Hitachi Data Systems. Hitachi TagmaStore system logs NetBackup policy directives in the Backup Selections list cannot omit the TYPE variable because NetBackup assumes TYPE=dump by default. Only one backup job is allowed per file system when set SNAPSHOT=Y is specified in the NetBackup policy s Backup Selections list. The Hitachi TagmaStore AMS 1000/500 and USP/NSC allow up to five simultaneous jobs per NAS unit (the number of backup and restore jobs together must not exceed five). The Hitachi TagmaStore AMS 200/WMS 100 allow up to two simultaneous jobs per NAS unit (the number of backup and restore jobs together must not exceed two). To display logs, use the NetBackup Administration Console: 1 In the NetBackup Administration Console on the master server, open the Activity Monitor and click on the NetBackup job for which you want to view log details. 2 From the Actions menu, select Details, then click on the Detailed Status tab. 3 Search for messages with KAQB or KAQS in the prefix. Tips for control and configuration Use a browser to log in to the Hitachi Network Attached Storage interface on the Hitachi TagmaStore system. To monitor system status: on the main menu, select Cluster Management and click Display. The cluster should be active and at least one of the nodes should be listed in the UP state. To enable NDMP: select Backup/Restore and click Display. Then select NDMP Server Control and select the start/restart button.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Hitachi TagmaStore 17 Other On the NetBackup Administration Console, in the NetBackup policy s Backup Selections tab, you must use the set directive to specify the files or directories to back up. Note: Use the set directive in exactly the format shown below, otherwise the backup will fail. Example entries in Backup Selections tab: Explanation set files=directory_to_back_up Specifies the directory or file that you want to back up. For example, set files=dir1 Note: This entry must NOT have a space or a slash after the equal sign (=). The following entries are not allowed: set files=/dir1 (do not put a / after the = ) set files= dir1 (do not put a space after the = ) set type=tar This is a required entry. Note that uppercase values such as TAR are not supported. /mnt/file_system Specifies the mounted file system on the Hitachi TagmaStore system containing the files to back up. For example, /mnt/hitachi05. Note: This entry must start with a slash. The following entry is not allowed: mnt/hitachi01 (a leading slash is required)

18 NetBackup for NDMP: NAS appliance information Symantec Corporation IBM System Storage Nxxxx 12/9/13 IBM System Storage Nxxxx This information is provided to help you use NetBackup for NDMP with an IBM System Storage Nxxxx filer. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details, refer to the following documentation. Data ONTAP Command Reference Guide Data ONTAP System Administrator's Guide Known restrictions IBM Nxxxx logs The user name used with the tpconfig command must be defined as root for each data mover. The logs on the IBM Nxxxx filer must be viewed through an NFS or CIFS mount point. On the IBM filer, general messages appear in /etc/messages. Tips for control and configuration The NDMP service is controlled by means of the Data ONTAP administrative interface or the following commands: ndmpd on (Starts the NDMP service) ndmpd off (Stops the NDMP service) ndmpd status (Displays the status of the NDMP service including any active NDMP sessions) ndmpd probe session-number (Displays details about the specified session) By default, the NDMP service is not started at boot time. To start it, add the following line to the end of the /etc/rc file on the IBM system: ndmpd on To determine the number of objects in a volume, enter the following: maxfiles Tips for robot and drive discovery The IBM administrative interface can be used to list the attached tape drives and robotic devices.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 IBM System Storage Nxxxx 19 Robot To display the robot device file, sign on to the IBM Nxxxx host and enter the following command: sysconfig -m The names are of the format mcn, where N is 0 or higher. For example: Medium changer (6a.4) HP C6280-7000 mc0 - medium changer device Media devices To display tape device files, enter the following command: sysconfig -t Always use the drive names that begin with nr (such as nrst0a) because these are the non-rewinding devices. Example sysconfig output: Tape drive (6a.5) Quantum DLT7000 rst0l - rewind device, format is: 81633 bpi 40 GB (w/comp) nrst0l - no rewind device, format is: 81633 bpi 40 GB (w/comp) urst0l - unload/reload device, format is: 81633 bpi 40 GB (w/comp) rst0m - rewind device, format is: 85937 bpi 35 GB nrst0m - no rewind device, format is: 85937 bpi 35 GB urst0m - unload/reload device, format is: 85937 bpi 35 GB rst0h - rewind device, format is: 85937 bpi 50 GB (w/comp) nrst0h - no rewind device, format is: 85937 bpi 50 GB (w/comp) urst0h - unload/reload device, format is: 85937 bpi 50 GB (w/comp) rst0a - rewind device, format is: 85937 bpi 70 GB (w/comp) nrst0a - no rewind device, format is: 85937 bpi 70 GB (w/comp) urst0a - unload/reload device, format is: 85937 bpi 70 GB (w/comp) Other If you eject a tape from an IBM Nxxxx-attached drive and then try to open the device, it will reload the tape. This happens when the device is still UP and the NetBackup automatic-volume-recognition daemon (avrd) polls it.

20 NetBackup for NDMP: NAS appliance information Symantec Corporation Isilon IQ 12/9/13 Isilon IQ Known restrictions This information is provided to help you use NetBackup for NDMP with an Isilon IQ system. It is intended as a supplement to the NetBackup for NDMP Administrator's Guide. For further details on an Isilon IQ system, please contact Isilon Systems. None. Isilon IQ logs The NDMP logs can be found at /var/log/isi_ndmp_d on each node. Tips for control and configuration For the following tasks, access the management browser to sign in to the system. To monitor system status, go to Alerts to view alert activity. To enable NDMP, select Backup > Configuration, select the username and password, and enable the NDMP service state.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Mirapoint 21 Mirapoint This information is provided to help you use NetBackup for NDMP with a Mirapoint server. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For more information on your Mirapoint host, refer to the following documentation or contact Mirapoint Inc. Mirapoint System Software Setup and Administration Guide Known restrictions Mirapoint logs Mirapoint only supports one attached robot and one attached tape drive. The tape drive can be standalone or in the robot. Mirapoint does not allow concurrent backups or restores. Mirapoint only allows backup or restore of the /usr/store directory, not of subdirectories under /usr/store. Please refer to Mirapoint documentation regarding selective backup and restore. For backup, the /usr/store directory must be specified with no trailing slash; /usr/store/ is not allowed. Mirapoint supports type=image only. The default Mirapoint user ID for ndmp is administrator. This ID is user selectable. Mirapoint does not allow redirection of a restore to a different path (the restore will fail). Mirapoint must be rebooted after a successful full restore to remount the file system. Contact Mirapoint support for the collection of logs on the Mirapoint host. Tips for control and configuration Please refer to the Mirapoint documentation. Tips for robot and media discovery After you use the telnet command to log in to the Mirapoint host using the appropriate port number, you can use the following commands to discover more

22 NetBackup for NDMP: NAS appliance information Symantec Corporation Mirapoint 12/9/13 information about the robot and tape drive. The quotation marks must be entered exactly as they appear below. diag tape inquiry (Returns the tape inquiry string) diag changer inquiry (Returns the inquiry string for the changer/robot) diag get tapeaddress (Returns the controller, target, and LUN for the tape drive) diag get changeraddress (Returns the controller, target, and LUN for the changer/robot) Tape For either a tape drive in a robot or a standalone tape, the local NDMP drive path is: /dev/nrsa0 Robot Since Mirapoint supports only one robot device, the device name for the robot controller will be /dev/ch0. To discover the controller, target, and LUN for the robot device: 1 Use the telnet command to log in to the Mirapoint host with the appropriate port number (refer to your Mirapoint documentation). telnet mirapoint port_number Example output Trying 244.87.21.47... Connected to mirapoint.mirapoint.com. Escape character is '^]'. OK mirapoint.mirapoint.com admind 3.0 server ready User: administrator Password: OK User logged in mirapoint.mirapoint.com> 2 To obtain the controller, target and LUN of the robot controller, enter the following. diag get changeraddress Example output: Controller 3, Target 3, Lun 0 OK Compelete Enter quit to terminate the telnet session.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Mirapoint 23 Other For incremental backups, the NetBackup policy file list (or Backup Selections tab) must contain the following as the first entry in the list: set UPDATE=y After doing a restore, the Mirapoint host must be rebooted by pressing its reset button. Because of the reboot of the Mirapoint host, the NetBackup automatic-volume-recognition daemon (avrd) sets the drive to the DOWN state. You must set the drive to the UP state in order to run backups and restores.

24 NetBackup for NDMP: NAS appliance information Symantec Corporation NEC istorage NV series 12/9/13 NEC istorage NV series This information is provided to help you use NetBackup for NDMP with an NEC istorage NV Series file server. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For more information on the NEC istorage NV Series, refer to the following documentation: NEC istorage NV Series Users Guide NEC istorage NV Series Maintenance Manual For further details, please contact NEC Corporation. Known restrictions NEC NV series logs The NEC istorage NV Series supports the NDMP protocol version V2 only. The NEC istorage NV Series can only back up file systems, not sub-directories. Only one backup or restore can be running per file system. For example, if a backup job is currently backing up /export/sxfs/vol1, another attempt to back up or restore /export/sxfs/vol1 at the same time will fail. A second backup of the same file system could fail if started too soon after the first backup of that file system. This is because a backup job needs time to delete the snapshot after completion of the backup. Until the snapshot is deleted, the second backup of the same file system cannot start. The same is true for restores: a restore of a file system could fail if started too soon after a previous restore of that file system. Sign in to the NEC istorage NV Series through a telnet session and add the following lines to the /etc/sysconfig/ndmpd file: LOGFILE=/var/dumpfile/ndmpd DEBUG=yes LEVEL=65535 Debug logs are located in the /var/dumpfile/ndmpd directory. Tips for control and configuration Use a browser to sign in to the NEC istorage Manager IP interface to do the following: Monitor system status.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 NEC istorage NV series 25 Enable NDMP service in the NEC istorage: enter your NEC license key for the NDMP option and then start NDMP in the Service section. Tips for robot and media discovery Robot To find the robot device name, use the telnet command to log in to the NEC istorage and enter the following: dmesg grep scsi generic Example output: Attached scsi generic sg0 at scsi0, channel 0, id 0, lun 0, type 8 The robot device is /dev/sg0. Drives To find the tape device names, use the telnet command to log in to the NEC istorage and enter the following: dmesg grep scsi tape Example output: Attached scsi tape st0 at scsi0, channel 0, id 1, lun 0 Attached scsi tape st1 at scsi0, channel 0, id 2, lun 0 The tape device names, to be entered on the Add Drive display in the NetBackup Administration Console, are /dev/nst0 for tape drive 1 and /dev/nst1 for tape drive 2. Always use the drive names that begin with n because these are the non-rewinding devices. Other The following directive must be placed at the start of the NetBackup policy s Backup Selections tab (file list): set XFS=yes This directive must be specified for all NetBackup backups of the NEC istorage NV Series, otherwise the backup will fail. Note that the set XFS=yes directive must be specified for both XFS and XFSFW file systems.

26 NetBackup for NDMP: NAS appliance information Symantec Corporation NetApp 12/9/13 NetApp This information is provided to help you use NetBackup for NDMP with a NetApp Network Attached Storage (NAS) filer. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details, refer to the following documentation or contact NetApp. Data ONTAP Command Reference Guide Data ONTAP System Administrator's Guide Known restrictions The user name used with the tpconfig command must be defined as root for each data mover. When restoring files, if the NetApp filer does not use Direct Access Recovery (DAR), the destination path that you specify for the restore must end with the original folder and file name. If the original backup path was /vol/vol1/mydir/myfile, the destination path for the restore must end with /mydir/myfile. Otherwise, NetBackup appends /mydir/myfile to the end of the destination path. For more details on DAR, and to determine whether DAR has been disabled in NetBackup, refer to the NetBackup for NDMP Administrator's Guide. NetApp logs The logs on the NetApp filer must be viewed through an NFS or CIFS mount point. On the NetApp filer, general messages appear in /etc/messages. Tips for control and configuration For NDMP devices to share tape drives, tape reservation must be enabled in the ONTAP software on the filer and on NetBackup. You can use either SCSI persistent reservation or SCSI reservation. If you want to share tape drives, note that the drive itself must support one of these types of reservation. To enable SCSI reservation in Data ONTAP, enter either of the following at the ONTAP command line on the filer: options tape.reservations scsi options tape.reservations persistent To enable SCSI reservation in the NetBackup Administration Console, go to Host Properties > Media Servers > double-click the media server> Properties > Media. Ensure that you select the same type of SCSI reservation as you set on the filer.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 NetApp 27 In ONTAP 8.0, both ONTAP 7 mode and ONTAP 10 mode are combined into a single release. You cannot run both modes on the same filer concurrently. The NDMP service is controlled by means of the Data ONTAP administrative interface or the following commands: ndmpd on (Starts the NDMP service) ndmpd off (Stops the NDMP service) ndmpd status (Displays the status of the NDMP service including any active NDMP sessions) ndmpd probe session-number (Displays details about the specified session) By default, the NDMP service is not started at boot time. To start it, add the following line to the end of the /etc/rc file on the NetApp system: ndmpd on To determine the number of objects in a volume, enter the following: maxfiles Tips for robot and drive discovery The NetApp administrative interface can be used to list the attached tape drives and robotic devices. Robot To display the robot device file, sign on to the NetApp host and enter the following command: sysconfig -m The names are of the format mcn, where N is 0 or higher. For example: Medium changer (6a.4) HP C6280-7000 mc0 - medium changer device Media devices To display tape device files, enter the following command: sysconfig -t Always use the drive names that begin with nr (such as nrst0a) because these are the non-rewinding devices. Example sysconfig output: Tape drive (6a.5) Quantum DLT7000 rst0l - rewind device, format is: 81633 bpi 40 GB (w/comp) nrst0l - no rewind device, format is: 81633 bpi 40 GB (w/comp)

28 NetBackup for NDMP: NAS appliance information Symantec Corporation NetApp 12/9/13 urst0l - unload/reload device, format is: 81633 bpi 40 GB (w/comp) rst0m - rewind device, format is: 85937 bpi 35 GB nrst0m - no rewind device, format is: 85937 bpi 35 GB urst0m - unload/reload device, format is: 85937 bpi 35 GB rst0h - rewind device, format is: 85937 bpi 50 GB (w/comp) nrst0h - no rewind device, format is: 85937 bpi 50 GB (w/comp) urst0h - unload/reload device, format is: 85937 bpi 50 GB (w/comp) rst0a - rewind device, format is: 85937 bpi 70 GB (w/comp) nrst0a - no rewind device, format is: 85937 bpi 70 GB (w/comp) urst0a - unload/reload device, format is: 85937 bpi 70 GB (w/comp) Other If you eject a tape from a NetApp-attached drive and then try to open the device, it will reload the tape. This happens when the device is still UP and the NetBackup automatic-volume-recognition daemon (avrd) polls it. The following notes apply to using NetBackup with the Data ONTAP 8.0 Image Backup feature (formerly referred to as SnapMirror to Tape or SMTape). Image Backup is a Data ONTAP 8.0 feature that backs up an entire volume as a single file. In versions of Data ONTAP prior to 8.0, the feature was called SMTape, and it required the customer to obtain a Product Variance Request from NetApp. Note: Because Image Backup backs up an entire volume as though it is a single file, only the entire volume can be restored, not individual files within that volume. To enable Image Backup, enter the following environment variables in the Backup Selections tab (file list) of the NetBackup policy: SET type = smtape SET SMTAPE_DELETE_SNAPSHOT = Y /volume_to_back_up More explanation of the variables follows: SET type = smtape specifies the image backup feature. SET SMTAPE_DELETE_SNAPSHOT = Y deletes the snapshot after the backup completes. A snapshot is taken of the volume before the backup is written to tape. Deleting the snapshot saves storage space. /volume_to_back_up Specifies the volume you want backed up, such as /vol/vol1. This feature is not currently supported with NDMP backups from NetApp storage configured with NetBackup Replication Director.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 NetApp 29 The following environment variables should be entered in the NetBackup policy's Backup Selections tab (file list): SET type = smtape SET SMTAPE_DELETE_SNAPSHOT = Y /volume_to_back_up SET type = smtape SET SMTAPE_DELETE_SNAPSHOT = Y /volume_to_back_up Specifies the image backup feature. Use this variable if you want the snapshot to be deleted after the backup completes. A snapshot is taken of the volume before the backup is written to tape. Deleting the snapshot saves storage space. Specifies the volume you want backed up, such as /vol/vol1. Using NetBackup with NetApp's Data ONTAP 8.2 cluster mode As part of their Data ONTAP 8.2 release, NetApp released an NDMP extension called Cluster Aware Backup (CAB). This feature allows you to back up a Vserver (virtual server) as an NDMP host (client) in a NetBackup policy. This behavior is the default in new installs of ONTAP 8.2. In environments where a cluster is upgraded from an older version of ONTAP, the behavior is to use node names as the NDMP host name. This behavior is configurable using the following ONTAP command: system services ndmp node-scope-mode [on off] The on option is the older behavior (using node names), and the off option is the new behavior. ONTAP 8.2 cluster mode (C-mode) allows volumes to be moved from one node to another node in a cluster. Moving of volumes performs non-disruptive operations, high availability (failover), and resource balancing. NetApp automatically moves volumes during a failover. However, moving volumes to another mode for maintenance or to provide load balancing would be performed by the NetApp storage administrator. NetBackup does not yet support the NDMP CAB extension, and there are three possible methods to use in configuring C-mode NDMP backup policies with NetBackup. Configuring cluster mode using Logical network InterFaces (LIF)s to enable node-scope-node Using LIFs in NetBackup for NDMP policies is the recommended method for configuring cluster node.

30 NetBackup for NDMP: NAS appliance information Symantec Corporation NetApp 12/9/13 To configure cluster mode using LIFs 1 Set the NDMP password for user root on each node of the cluster, using the same password on each node: system services ndmp password 2 Detect and configure any locally-attached tape drives and libraries using the names of each node of the cluster. 3 Create LIFs for use in NetBackup NDMP policies on EACH node of the cluster. The role for the LIFs must be cluster-mgmt, which is part of the NetApp configuration. 4 Create NetBackup policies for the volumes that are to be backed up, using the LIF created in step 3 as the NDMP host name. The LIF and the volume to be backed up must reside on the same node. 5 If a volume moves to another node, you must manually migrate the LIF to the node that is now hosting the volume, using the following command: net int migrate -vserver <cluster_name> -lif <cluster-mgmt-lif> -dest-node <dest-node> -dest-port <dest-port> This command must be run by the NetApp storage administrator. However, it is not necessary to make any changes to the NetBackup policy, because the volume and NDMP host name still match. Configuring cluster mode using node names for each node to enable node-scope-node It is also possible, but not the recommended method, to configure cluster mode without using LIFs in NetBackup for NDMP policies. To configure cluster mode without LIFs 1 Set the NDMP password for user root on each node of the cluster, using the same password on each node: system services ndmp password 2 Detect and configure any locally-attached tape drives and libraries using the names of each node of the cluster. 3 Create NetBackup policies for the volumes that are to be backed up, using the node names for each node in the cluster as the NDMP host name in the NetBackup policy. 4 If a volume moves to a different node in the cluster, you must modify the NDMP host name in the NetBackup policy to that of the node now hosting the volume, using the following command: /usr/openv/netbackup/bin/admincmd/bpplclients policy_name -rename old_host_name new_host_name

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 NetApp 31 This command requires the NetApp storage administrator to notify the backup administrator and the backup administrator to modify the policy; otherwise, the backup will fail. Configuring cluster mode using Vservers as NDMP hosts without node-scope-node enabled Another method for configuring cluster mode is to not enable node-scope-mode and to configure Vservers to be used as NDMP hosts. The backup jobs are always three-way NDMP backups, instead of local, which means that the data will go from one Vserver to another host before being sent to tape or disk. If a volume is requested from a node that does not host that volume, the backup job will fail. Because NetBackup has not yet implemented the CAB extension, the storage administrator must tell the backup administrator to modify the policy for the volume(s) moved to another node. The storage administrator will likely be aware of the failover and can also notify the backup administrator to modify policies related to the failover. If the backup is run and the policy has not been modified, the backup job will fail.

32 NetBackup for NDMP: NAS appliance information Symantec Corporation NetApp Data ONTAP GX 12/9/13 NetApp Data ONTAP GX This information is provided to help you use NetBackup for NDMP with a NetApp Data ONTAP GX NAS (Network Attached Storage) filer. It is intended as a supplement to the NetBackup for NDMP Administrator's Guide. For further details, refer to the following documentation or contact NetApp. Data ONTAP 10.0 Administration Guide Known restrictions When restoring files, if the NetApp filer does not use DAR, the destination path that you specify for the restore must end with the original folder and file name. If the original backup path was /vol/vol1/mydir/myfile, the destination path for the restore must end with /mydir/myfile. Otherwise, NetBackup appends /mydir/myfile to the end of the destination path. For more details on DAR, and to determine whether DAR has been disabled in NetBackup, refer to the NetBackup for NDMP Administrator's Guide. NetApp logs The logs on the NetApp Data ONTAP GX filer must be viewed through a SSH session. NDMP logs are located in /mroot/log/ndmpd.log. Tips for control and configuration For NDMP devices to share tape drives, tape reservation must be enabled in the ONTAP software on the filer and on NetBackup. You can use either SCSI persistent reservation or SCSI reservation. If you want to share tape drives, note that the drive itself must support one of these types of reservation. To enable SCSI reservation in Data ONTAP, enter either of the following at the ONTAP command line on the filer: options tape.reservations scsi options tape.reservations persistent To enable SCSI reservation in the NetBackup Administration Console, go to Host Properties > Media Servers > double-click the media server> Properties > Media. Ensure that you select the same type of SCSI reservation as you set on the filer. In ONTAP 8.0, both ONTAP 7 mode and ONTAP 10 mode are combined into a single release. You cannot run both modes on the same filer concurrently. All volumes on the NetApp Data ONTAP GX filer are created within Virtual Servers.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 NetApp Data ONTAP GX 33 The path specified in the NetBackup policy s Backup Selections list must contain the Virtual Server. For example: /vs1/vol1 Tips for robot and drive discovery The NetApp Data ONTAP GX Web interface can be used to list the attached tape drives and robotic devices. Robot To display the robot device file, sign on to the NetApp host and go to SYSTEM > hardware > tape > library. The names are of the format: /robot/switchname~switch_port_number.target For example: /robot/brocade18~23.126 Media Devices The names are of the format: /tape/nr.switchname~switch_port_number.targetllun.a where Llun indicates the LUN. For example: /tape/nr.brocade18~23.126l2.a Other Image Backup is a Data ONTAP 8.0 feature (formerly referred to as SnapMirror to Tape, or smtape). This feature backs up a volume as a single file. Note: Only the entire volume can be restored; files within the volume cannot be restored individually. NetApp filers running Data ONTAP 7.0.1 or later support SnapMirror to Tape, which provided the same functionality as Image Backup but required approval through a NetApp Product Variance Request (PVR) form. For that reason, this functionality has not been included in previous NetBackup documentation.

34 NetBackup for NDMP: NAS appliance information Symantec Corporation ONStor NAS gateway: SF4400 and bobcat 2200 series 12/9/13 ONStor NAS gateway: SF4400 and bobcat 2200 series This information is provided to help you use NetBackup for NDMP with the ONStor NAS Gateway. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For other ONStor details, refer to your ONStor documentation. Known restrictions None. ONStor NAS gateway logs To display logs for the ONStor NAS Gateway, log onto the NAS Gateway Manager (NGM) and click Elogs > View Logs. Tips for control and configuration To monitor system status, use the NAS Gateway Manager (NGM) to sign into the system. The IP node should be green. To view volumes/shares, click on Volumes/Shares. A table of volumes with their corresponding status should appear in the right pane. Other ONStor NAS Gateway systems support additional environmental parameters in the NetBackup policy s Backup Selections tab (file list), as follows: RECURSIVE=(y, n) The default is y. TYPE= The default is tar. LEVEL= The default is 0. UPDATE=(y, n) The default is y. ONSTOR_OVERWRITE=(y, n) The default is y. ONSTOR_EXTRACT_8.3=(y, n) The default is y. For more detail on these parameters, refer to your ONStor documentation.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Overland storage: NEO Gigabit Ethernet Option (GEOn) 35 Overland storage: NEO Gigabit Ethernet Option (GEOn) This information is provided to help you use NetBackup for NDMP using the Overland Storage GEOn system. It is intended as a supplement to the NetBackup for NDMP Administrator's Guide. For further details on an Overland system, please contact Overland Storage. GEOn logs To generate trace logs for the GEOn pertaining to a particular issue, do the following. 1 Log into the GEOn by means of the Overland console, or from a remote host through telnet. 2 At the Ready prompt, enter the following: set tracelog enabled saveconfiguration 3 Reproduce the issue that you want to log. 4 To create a trace log and display it to the screen, enter the following: dumptracelog You can highlight portions of the output and copy them to a file. Or you can enter the script file_name command prior to running dumptracelog, and the dumptracelog output is written to the file specified on the script command. 5 Continued logging can impact performance. To disable logging, enter the following: set tracelog disabled 6 To save this configuration (with logging disabled), enter the following: saveconfiguration Tips for control and configuration Log in to the Overland Storage web interface to do the following. To obtain the current status of the NDMP service in the GEOn 1 Click Advanced and enter the NDMPStatus command in the CLI command box. 2 Click Submit. You can also use the telnet command to log in to the GEOn and enter the NDMPStatus command.

36 NetBackup for NDMP: NAS appliance information Symantec Corporation Overland storage: NEO Gigabit Ethernet Option (GEOn) 12/9/13 To have NDMP devices automatically mapped 1 Select Mapping. 2 Click the Automap button. 3 Click the Submit button.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Pillar Data Aystems Axiom 37 Pillar Data Aystems Axiom This information is provided to help you use NetBackup for NDMP with the Axiom system from Pillar Data Systems (Pillar). It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details on the Axiom storage system, please consult the Pillar Data Systems web site: www.pillardata.com. Pillar logs Do the following to access the logs. 1 Log on to the Axiom Storage Manager GUI. 2 Click the Support button and then select Collect System Information under the Tools menu on the left. 3 From the Actions pull-down menu in the bottom-middle of the window, select Collect System Information. 4 Select the desired items from the Collection Scope list. Collecting system information can take several minutes depending on the items selected. 5 After collection of system information completes, select Download Information to Client from the Actions pull-down menu and select the location to save the System Information (it will be a tar file). Tips for control and configuration NDMP settings should be checked on the Pillar Axiom system and verified to correspond to the Veritas defined configuration. From the Axiom Storage Manager GUI, navigate to Data Protection > NDMP Backup Settings > Modify NDMP Backup Settings. This location also turns the NDMP port on and off on the Axiom system. For additional Axiom configuration information, refer to the Pillar Axiom Administrator's Guide. Tips for robot and media discovery To manually detect locally attached tape devices on the Axiom system, use the Axiom Storage Manager GUI to navigate to Data Protection > Tape Devices, and then select Check for Tape Devices from the Actions pull-down menu in the middle of the window.

38 NetBackup for NDMP: NAS appliance information Symantec Corporation Quantum 12/9/13 Quantum This information is provided to help you use NetBackup for NDMP with a Quantum Network-Attached Storage (NAS) backup solution controlled by a Prism Management Card (PMC). It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details, contact Quantum Corporation. ATL logs To display any logs for Quantum PMC-controlled robotic library, contact Quantum Corporation for assistance. Tips for control and configuration Note that each robot and each tape drive has its own IP address. 1 Use a browser to connect to the IP address of the robot. 2 Select Drive Configuration under NDMP Under View/Edit NDMP Drive Configuration, enter the drive you want to configure. Change the IP and Password information. Select Apply. Select Reboot Prism Management Card in the Utilities Section. 3 Once the PMC reboots, power cycle the robot. 4 When the robot comes Online, check the drives. Select Drive Status under NDMP. Tips for robot and media discovery Robot If the configured drives show up with Running, ping the configured drives. The robot name is spt0. The robot has its own IP address. Use the tpconfig command to set attributes for the robot. For example: tpconfig -add -robot 8 -robtype tld -robpath spt0 -nh 101.111.222.33 -bus 0 -target 0 -lun 0 Where:

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Quantum 39 101.111.222.33 is the IP address for the PMC. spt0 is the device name for the robotic control. 0 is the SCSI controller number. 0 is the target ID. 0 is the LUN number. Media device Although each tape drive has the same device name (/dev/nst0), each drive has a unique IP address. As a result, you must authorize access to each drive. The following example is for two tape drives in the same robot. tpconfig -add -nh 101.111.222.34 -user_id root tpconfig -add -nh 101.111.222.35 -user_id root (enter password at prompt) Following is an example of a device name (on UNIX, this is called the No Rewind Device), to be entered on the Add Drive display in the NetBackup Administration Console: 101.111.222.34:/dev/nst0 Where 101.111.222.34 is the IP address for the tape drive and /dev/nst0 is the tape device name.

40 NetBackup for NDMP: NAS appliance information Symantec Corporation Spectra Logic 12/9/13 Spectra Logic Spectra logic logs This information is provided to help you use NetBackup for NDMP with a Spectra Logic NDMP enabled by TAOS robotic library. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details, refer to the following Spectra Logic documentation or contact Spectra Logic Corporation. Spectra 2000 TAOS enabled Manual To display any logs for Spectra Logic NDMP robotic library, you must make a serial connection to the library. Contact Spectra Logic for assistance. Tips for control and configuration To make sure TAOS NDMP is enabled: 1 Use a browser to sign in to the Spectra Logic NDMP robotic library. Click Configure and enter your password. 2 On the Administration and Configuration menu, select Options Enablement. Under Enabled Protocol, make sure TAOS NDMP is enabled. 3 If TAOS NDMP is not enabled, click its button to enable it, then return to the Administration and Configuration menu and select Restart Device. To change the TAOS NDMP password: 1 Use a browser to sign in to the Spectra Logic NDMP robotic library. Click Configure and enter your password. 2 On the Administration and Configuration menu, click TAOS NDMP Access Control and enter the required information. 3 Re-run tpconfig on your NetBackup for NDMP server. Tips for robot and media discovery The Spectra Logic Administration and Configuration menu does not display the robot or tape device file names. The device file names are in this format: devicetargetnumber_lun Robot For example: Library0_0

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Spectra Logic 41 where Library is the device, the target number is 0, and the LUN is 0. Media device For example: Tape1_0 where Tape is the device, the target number is 1, and the LUN is 0.

42 NetBackup for NDMP: NAS appliance information Symantec Corporation Stratus V Series 12/9/13 Stratus V Series This information is provided to help you use NetBackup for NDMP with a Stratus V Series system. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. The Stratus V Series is supported by NetBackup 6.0 and later. For further details on the Stratus V Series system, please contact Stratus Technologies. Known restrictions The Stratus V Series does not support directory names greater than 32 characters. The limitation for files names is 255 characters. The Stratus V Series does not support CIFS or NFS for file system access. To access the Stratus file system, you must use SAMBA. To learn more about file system access to the Stratus V Series, please refer to your Stratus documentation. The Stratus V Series uses its own operating system called VOS. To access the VOS operating system directly, you must use a terminal emulator such as TTWIN 3. The Stratus V Series supports the NDMP version 3 protocol only. Stratus V Series logs The Stratus VOS Enterprise Backup Agent creates the following log files. All are stored on the Status system in the >system>ndmpd>log directory: ndmpd_log.yy_mm_dd.out save.yy_mm_dd.hh_mm_ss.process_id macro.yy_mm_dd.hh_mm_ss.process_id For more information about these files, refer to Log Files in the VOS Enterprise Backup Agent online documentation. Other The following directives must be placed at the start of the NetBackup policy's Backup Selections tab (file list): SET TYPE=save SET SAVE_OPTIONS='-backup' To learn more about the additional directives available for the Stratus V Series, see the Stratus V Series documentation.

Symantec Corporation NetBackup for NDMP: NAS appliance information 12/9/13 Sun StorEdge 5xxx NAS 43 Sun StorEdge 5xxx NAS Known restrictions Sun StorEdge 5xxx NAS logs This information is provided to help you use NetBackup for NDMP with the Sun StorEdge 5xxx NAS system. It is intended as a supplement to the NetBackup for NDMP Administrator s Guide. For further details on the Sun StorEdge 5xxx NAS, please contact Sun Microsystems, Inc. Sun StorEdge NAS systems running OS version 4.02.45 or earlier support remote NDMP backup and restore only. Sun StorEdge 52xx and 53xx NAS systems running OS version 4.20 or later support local and three-way backup and restore (including remote NDMP). Set TYPE=tar is not supported for the Sun StorEdge 5xxx NAS OS version 4.02.45 or earlier. Since the path name does not start with the path separator (/), the restores will fail. This restriction does not apply to NAS OS version 4.20 or later. Files containing hard links may not be restored with the correct number of hard links. To display logs, log onto the Sun StorEdge 5xxx NAS Web administrator console and go to Monitoring and Notification > View System Events > Display System Log. Tips for control and configuration To monitor system activity, access the Sun StorEdge 5xxx Web administrator console and go to System Activity > View System Activity. The Sun StorEdge 5xxx NAS supports DAR. For NAS hosts that support DAR, NetBackup enables DAR by default. To verify that DAR is enabled, use the telnet command to log in to the Sun StorEdge 5xxx NAS and enter the following: ndmp set dar=yes ndmp save ndmp show dar If DAR is enabled, the Sun StorEdge 5xxx NAS responds yes.

44 NetBackup for NDMP: NAS appliance information Symantec Corporation Sun StorEdge 5xxx NAS 12/9/13