NZQF NQ Ref 1490 Version 2 Page 1 of 5 National Certificate in Hospitality (Quick Service Restaurants) (Level 2) Level 2 Credits 40 This qualification is expiring. The last date to meet the requirements is 31 December 2016. Transition Arrangements This qualification has been reviewed and replaced by the New Zealand Certificate in Food and Beverage Service (Level 3) with strands in Cafe Services, Bar Services, Restaurant Services, Buffet Services, Functions Services, Barista, and Quick Service Restaurants Services [Ref: 2104]. People currently working towards this replaced qualification may either complete the requirements by 31 December 2016 or transfer their results to the replacement qualification. After 31 December 2014 all new trainees will be enrolled in programmes leading to the replacement qualification. For detailed information see Review Summaries on the NZQA website. NZQF National Qualification Registration Information Process Version Date Last Date for Assessment Registration 1 April 2009 December 2016 Republished 1 June 2013 December 2016 Review 2 January 2015 December 2016 Standard Setting Body PO Box 25522 Wellington 6146 Telephone 0800 868 636 Email qualifications@serviceiq.org.nz
NZQF NQ Ref 1490 Version 2 Page 2 of 5 National Certificate in Hospitality (Quick Service Restaurants) (Level 2) Level 2 Credits 40 Purpose This qualification is for people who work in a crew role in a quick service restaurant. The compulsory section of the qualification covers the skills and knowledge related to working safely, food safety, personal presentation, informing customers, performing crew duties, assembling food, cleaning, serving customers, providing takeaway food and packing food orders. This covers essential skills also required in the food and beverage service industry. This qualification, therefore, shares many standards in common with the National Certificate in Hospitality (Food and Beverage Service) (Level 2) with strands in Counter Food Service, Takeaway Food Service, Table Food Service, Buffet Food Service, and Beverage Service [Ref: 0555]. The elective section of the qualification enables candidates to select specific standards that compliment their specific job roles in the brand organisation. This qualification may lead to the National Certificate in Hospitality (Quick Service Restaurants) (Level 3) [Ref: 1491] and the National Certificate in Hospitality (Quick Service Restaurants) (Level 4) [Ref: 1492]. Credit Range Compulsory Elective Level 2 credits 29 0-4 Level 3 credits 7 0-4 Minimum totals 36 4 Requirements for Award of Qualification Award of NQF Qualifications Credit gained for a standard may be used only once to meet the requirements of this qualification. Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand Qualifications Authority (NZQA) Rules and Procedures publications available at http://www.nzqa.govt.nz/ncea/acrp/index.html. Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (Id). Any version of a standard with the same Id may be used to meet qualification requirements that list the Id and/or that specify the past or current classification of the standard.
NZQF NQ Ref 1490 Version 2 Page 3 of 5 Summary of Requirements Compulsory standards Elective A minimum of 4 credits as specified Detailed Requirements Compulsory The following standards are required Health > Occupational Health and Safety > Occupational Health and Safety Practice 17593 Apply safe work practices in the workplace 2 4 Service Sector > Hospitality > Cookery 13284 Clean food production areas and equipment Service Sector > Hospitality > Food and Beverage Service 14440 Prepare and clear areas for counter food service in a 14441 Provide counter food and beverage service in a 3 3 14442 Provide takeaway food service in a commercial 3 4 hospitality environment 14443 Pack food and beverage orders for takeaway in a 25493 Perform crew duties in a quick service restaurant 25495 Assemble food products in a quick service restaurant 2 3 25496 Serve customers in a quick service restaurant 2 4 Service Sector > Hospitality > Food Safety 167 Practise food safety methods in a food business 2 4 20666 Demonstrate a basic knowledge of contamination hazards and control methods used in a food business
NZQF NQ Ref 1490 Version 2 Page 4 of 5 Service Sector > Hospitality > Hospitality Operations 14462 Maintain personal presentation and greet customers in the hospitality industry 14469 Provide customers with information about an establishment in the hospitality industry Elective A minimum of 4 credits at Level 2 or above Field Subfield Domain Humanities Communication Skills Any Service Sector Hospitality Any Service Sector Skills Service Sector - Core Skills Other standard setting bodies whose standards are included in the qualification New Zealand Industry Training Organisation Certification The certificate will display the logos of NZQA, the Service Skills Institute () and the accredited organisation. Classification This qualification is classified according to the NQF classification system and the New Zealand Standard Classification of Education (NZSCED) system as specified below. DAS Classification NZSCED Code Description Code Description 310 Service Sector > Hospitality 110103 Food, Hospitality and Personal Services > Food and Hospitality > Food and Beverage Service Quality Management Systems Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body before they can register credits from assessment against standards. Accredited providers and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Accreditation requirements and the moderation system are outlined in the associated Accreditation and Moderation Action Plan (AMAP) for each standard.
NZQF NQ Ref 1490 Version 2 Page 5 of 5 Prerequisite Diagram