This qualification has been reviewed. The last date to meet the requirements is 31 December 2018.

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1 NZQF NQ Ref 1689 Version 2 Page 1 of 6 National Certificate in Retail (Level 3) Level 3 Credits 60 This qualification has been reviewed. The last date to meet the requirements is 31 December Transition Arrangements This qualification has been replaced by the New Zealand Certificate in Retail (Level 3) [Ref: 2235]. People currently working towards this replaced qualification may either complete the requirements by December 2018 or transfer their results to the replacement qualification. After 31 December 2016 all new trainees will be enrolled in programmes leading to the replacement qualification. For detailed information see Review Summaries on the NZQA website. NZQF National Qualification Registration Information Process Version Date Last Date for Assessment Registration 1 July 2011 December 2018 Review 2 December 2013 December 2018 Standard Setting Body PO Box Wellington 6146 Telephone Fax Website

2 NZQF NQ Ref 1689 Version 2 Page 2 of 6 National Certificate in Retail (Level 3) Level 3 Credits 60 Purpose This qualification is aimed at experienced retail staff who have leadership aspirations. The qualification recognises that a person can: demonstrate skills in retail operations and compliance with company policy and procedures demonstrate knowledge of retail legislation and train staff on the application of retail legislation, health and safety legislation and employment law assist in supervising staff on the shop floor assist in monitoring staff performance for meeting set targets demonstrate knowledge of products, loss prevention and implementation of loss prevention policies and procedures negotiate and close a sale within the salespersons level of authority. This qualification is for people who intend to work towards becoming a manager in the retail industry. The core skills and knowledge required of a person working towards becoming a supervisor or assistant manager are outlined in the compulsory section. The elective enables the inclusion of other industry competencies to enable a person to work in their selected field of work. Graduates of this qualification will be able to apply the skills and knowledge from retail occupations in the workforce that can lead onto to them becoming supervisors, assistant managers and team leaders. This qualification leads to the National Certificate in Retail (Level 4) [Ref: 0995]. Replacement Information This qualification replaces the National Certificate in Retail (Level 3) with optional strands in Bicycle Sales and Servicing; Garden Retail; Visual Merchandising; Delicatessen; and Produce [Ref: 0994]. Special Notes People in the workforce may have demonstrated competence in the outcomes specified in individual standards in this qualification. These candidates should seek recognition of their current competence wherever it is relevant to this qualification. Recognition of current competence must be carried out by accredited providers or registered workplace assessors in accordance with NZQA guidelines.

3 NZQF NQ Ref 1689 Version 2 Page 3 of 6 Credit Range Compulsory Elective 1 Elective 2 Level 2 credits Level 3 or above credits Minimum totals Requirements for Award of Qualification Award of NZQF National Qualifications Credit gained for a standard may be used only once to meet the requirements of this qualification. Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided on the New Zealand Qualifications Authority (NZQA) website: Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard. Summary of Requirements A minimum of 60 credits Of which a minimum of 40 credits at Level 3 or above Compulsory standards Elective 1 A minimum of one standard is required Elective 2 Balance Detailed Requirements Compulsory The following standards listed Business > Business Operations and Management > Human Resource Management Demonstrate knowledge of staff recruitment and appointment systems in human resource management practice 4 4 Service Sector > Retail, Distribution, and Sales > Merchandising and Marketing 422 Create in-store displays in a retail or distribution environment 3 3

4 NZQF NQ Ref 1689 Version 2 Page 4 of 6 Service Sector > Retail, Distribution, and Sales > Retail and Distribution Core Skills Maintain and integrate knowledge of legislation applicable to sale of goods and services Demonstrate product knowledge in a specified area in a retail or distribution environment Demonstrate knowledge of security systems and procedures used in a retail or distribution environment Implement loss prevention policies and procedures in a retail or distribution environment Service Sector > Retail, Distribution, and Sales > Retail and Distribution Management Manage in a retail environment 4 8 Service Sector > Retail, Distribution, and Sales > Sales Apply knowledge of business performance measures to sales performance 3 4 Service Sector > Retail, Distribution, and Sales > Stock Control 406 Maintain and take care of stock Manage redundant and obsolescent stock in a retail or distribution environment Establish and maintain stock levels in a retail or distribution environment Elective 1 A minimum of 1 standard at level 3 and above Field Subfield Domain Business Business Operations and Development People Development and Coordination Elective 2 The balance of credits to achieve A minimum of 60 credits Of which a minimum of 40 credits at Level 3 or above May come from the following Education > Generic Education and Training > Assessment of Learning 4098 Use standards to assess candidate performance 4 6

5 NZQF NQ Ref 1689 Version 2 Page 5 of Verify evidence for assessment 4 3 Education > Adult Education and Training > Delivery of Adult Education and Training 7106 Prepare learning plans and provide guidance for 4 5 individual adult learners 7108 Deliver on-job training to adults 4 8 Humanities > Communication Skills > Interpersonal communications Listen to gain information in an interactive situation 3 3 Service Sector > Retail, Distribution, and Sales > Sales Apply knowledge of target markets, buyer behaviour and marketing mix to sales situations 3 10 Service Sector > Retail, Distribution, and Sales > Sales Transactions Complete complex sales transactions in a retail or distribution environment 4 5 Field Subfield Domain Service Sector Retail, Distribution and Sales Any Transition Arrangements Version 2 Version 2 was issued to indicate that it was reviewed and replaced. Previous version of this qualification Version 1 of this qualification replaces the National Certificate in Retail (Level 3) with optional strands in Bicycle Sales and Servicing; Garden Retail; Visual Merchandising; Delicatessen; and Produce [Ref: 0994]. Changes to structure and content The replacement qualification does not include strands. Standards 406 and from the Core Compulsory of Ref: 0994 were included in the Compulsory.

6 NZQF NQ Ref 1689 Version 2 Page 6 of 6 Standards 11097, 11831, and from the Core Compulsory of Ref: 0994 were not included in Ref: Standard from the Core Compulsory of Ref: 0994 was included in Elective 2. Standards 4098, 7106, 7108 and from the Core Elective of Ref: 0994 were included in Elective 2. The last date for assessment against the National Certificate in Retail (Level 3) with optional strands in Bicycle Sales and Servicing; Garden Retail; Visual Merchandising; Delicatessen; and Produce [Ref: 0994] is 31 December Candidates who wish to complete the Visual Merchandising optional strand must be assessed against standard 11446, Explore relationship among surface, material, and form qualities in craft, art, and design practice, before it expires in December It is anticipated that no existing trainees will be disadvantaged by these transition arrangements. Any person who feels they have been disadvantaged by these transition arrangements should contact at the address below. Appeals will be considered on a case-by-case basis. Certification This certificate will display the logos of NZQA, and the organisation that has been granted consent to assess against standards that meet the requirements of the qualification (accredited). Classification This qualification is classified according to the classification system listed on the Directory of Assessment Standards (DAS) and the New Zealand Standard Classification of Education (NZSCED) system as specified below. DAS Classification NZSCED Code Description Code Description 408 Service Sector > Retail, Distribution, and Sales Management and Commerce > Sales and Marketing > Sales Quality Management Systems Providers and Industry Training Organisations must be granted consent to assess by a recognised Quality Assurance Body before they can register credits from assessment against standards. Organisation with consent to assess and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Consent to assess requirements and the moderation system are outlined in the associated Consent and Moderation Requirements (CMR) for each standard.

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