Cisco WebEx GPL Web Conferencing Services

Ordering Guide Cisco WebEx GPL Web Conferencing Services for Select Cloud WebEx Services (Version 7.8) May 2015

Contents 1. Introduction... 3 1.1 Purpose of This Guide... 3 1.2 Audience... 3 1.3 Scope... 3 2. Understanding the Products... 3 3. Understanding the Offers... 4 3.1 Licensing Models... 4 3.1.1 Company-wide Offers... 4 3.1.2 Access Offers... 5 3.1.3 Step-ups... 5 3.2 Subscription Type... 6 3.2.1 New... 6 3.2.2 Renew... 6 3.2.3 Add-on Co-term... 6 3.3 Licensing Terms and Limitations for the Offers... 6 3.4 Included in Offers... 7 3.5 Optional Services... 8 3.5.1 WebEx Audio... 8 3.5.2 Toll Named Users... 8 3.5.3 Add-on WebEx Cloud Storage... 9 3.5.4 AIM Federation... 9 3.5.5 Collaboration Meeting Rooms (CMR)... 9 3.6 Additional Services Available - Sold Separately... 11 4. Cisco WebEx Product Availability... 11 4.1 Licensing Model Availability... 11 4.2 Global Availability... 12 5. Selecting the Correct SKU... 12 5.1 High-Level SKU... 14 5.1.1 Service... 14 5.1.2 Model: Employee Count, Named User, Active User, Ports... 14 5.1.3 Type: New, Renew, and Add-on... 14 5.2 Orderable Subscription SKU... 15 5.2.1 Volume Tier... 15 5.2.2 Type: N, R, M (Add-on)... 15 5.2.3 Term: 1-, 2-, 3-, 5- Year Terms or Co-Termination Monthly... 15 5.2.4 Number of Licenses... 16 5.3 Configurable Service Options... 16 5.4 Add-on Service - Not within Initial Purchase Period... 16 6. Quote-to-Activation Process for GPL... 17 6.1 Creating a Quote Using Cisco Commerce Workplace (CCW)... 18 6.2 Assessment-to-Quality Process... 18 6.3 Placing an Order Using CCW... 19 6.4 Compliance Hold and InfoDoc edelivery... 19 6.5 InfoDoc edelivery - Provisioning Form... 19 6.6 Enablement... 21 Appendix A: Wholesale Price List Small Business Offers... 22 Appendix B: Ordering Collaboration Meeting Rooms Cloud (CMR Cloud)... 24 Appendix C: Resources... 28 Appendix D: All Part Numbers and Prices... 29 This ordering guide for select Cisco WebEx services is for public use. Please send any questions or comments to webexpartnerhelp@cisco.com. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 2 of 57

1. Introduction 1.1 Purpose of This Guide This ordering guide is designed to help Cisco partners order Cisco WebEx subscriptions; specifically, to: Understand the Cisco WebEx products being offered Understand the specific Cisco WebEx Global Price List (GPL) and Cisco Wholesale Price List (WPL) offers, and identify the best ones for your customers Ensure customers purchase the correct quantities and types of SKUs to minimize the risk of order rejection Know the entire quote-to-fulfillment process for these offers 1.2 Audience This guide is for Cisco sales staff and partners qualified to sell Cisco GPL and Cisco WPL WebEx offers. 1.3 Scope This ordering guide provides information about pricing, packaging, and ordering for Cisco WebEx products available on the Cisco GPL and WPL. 2. Understanding the Products Table 1 describes available Cisco WebEx products and add-ons. Table 1. Cisco WebEx Products and Add-ons Product Name Cisco WebEx Meeting Center Cisco WebEx Enterprise Edition Description Meeting Center facilitates the sharing of presentations, documents, applications, and desktops in real time with anyone, anywhere, anytime. To learn more about Meeting Center, visit: http://www.cisco.com/en/us/products/ps10409/index.html. Each subscription of Enterprise Edition consists of the following Cisco WebEx products: Cisco WebEx Meeting Center More Meeting Center details are available in the data sheet at: http://www.cisco.com/en/us/prod/collateral/ps10352/ps10362/ps10409/cisco_webex_meeting_center_on_the_gpl_and_ wpl.pdf. Cisco WebEx Messenger Application (Instant Messaging [IM]) -and- More Cisco WebEx Training Center (Training Center) details are available in the data sheet at: http://www.cisco.com/en/us/products/ps10410/index.html. -plus- More Cisco WebEx Support Center (Support Center) details are available in the data sheet at: http://www.cisco.com/en/us/products/ps10412/index.html. -plus- More Cisco WebEx Event Center (Event Center details are available in the data sheet at: http://www.cisco.com/en/us/products/ps10411/index.html. The Cisco WebEx Messenger, formerly Cisco WebEx Connect, application integrates critical collaboration capabilities - presence, enterprise-grade instant messaging, audio and videoconferencing, voice over IP (VoIP), Cisco IP telephony, and more - on a single, highly secure platform. More details about the Cisco WebEx Messenger application are available at: http://www.cisco.com/en/us/products/ps10528/index.html. Storage Audio Cloud Connected Audio Cisco WebEx Storage is cloud storage, including NBR (recording storage) and standard storage (files, documents, etc.). Cisco WebEx GPL Audio is packaged in blocks of 5000 minutes per month - termed equivalent minutes. The minutes can be used for any types of calls - domestic, international, toll, toll-free, and call-back - for all countries. Each call type, when combined with an originating or terminating country, consumes a different number of equivalent minutes. A fixed ratio is assigned to each call type and country combination. For more information see the Cisco WebEx Audio Ordering Guide. Cisco WebEx Cloud Connected Audio (CCA) is a cost-effective audio conferencing solution for WebEx meetings, delivered over a hybrid deployment model. Cloud Connected Audio is designed for large enterprise customers using a minimum of 1.5 million minutes of audio conferencing per month. For more information see the Cisco WebEx Cloud Connected Audio Ordering Guide. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 3 of 57

Product Name AIM Federation Collaboration Meeting Rooms (CMR) Hybrid Collaboration Meeting Rooms (CMR) Cloud Toll Named User Description The AIM Federation program allows the Connect deployment to communicate with contacts that use the AOL AIM network for instant messaging. The federated instant messaging experience is presented transparently to end users, while providing a cohesive network community consisting of both Connect and AIM network contacts. AIM Federation capability is available for all web conferencing offers that include Cisco WebEx Messenger Application (Instant Messaging [IM]). Cisco WebEx Collaboration Meeting Rooms (CMR) Hybrid, formerly WebEx Enabled TelePresence offers companies a manner in which they can advance business-to-business and internal communications by bringing together video, unified communications, and web conferencing in an easy-to-use meeting experience. CMR Hybrid requires new or existing Cisco WebEx Conferencing Services. Cisco Collaboration Meeting Rooms (CMR) Cloud is a simple-to-use video collaboration service that combines Cisco video bridging and WebEx web conferencing into one, always-on meeting experience from the Cisco WebEx Cloud from any video device. Organizations can enhance productivity by bringing people together to accelerate decision making and scaling from one to hundreds of attendees in a single meeting. CMR Cloud is available through the Cisco GPL and must be enabled with new or existing Cisco WebEx Conferencing Service (Meeting Center or Enterprise Edition) and WebEx Hybrid Audio, CCA or an approved TSP. Toll Named User is a Named User based audio subscription, where each Named User has unlimited access to Global Toll Call in and Domestic Toll Call in, for a flat monthly fee. 3. Understanding the Offers 3.1 Licensing Models The Cisco WebEx offers are divided into two categories: Company-wide offers and Access offers. The Companywide offers include the Employee Count and Active User (formerly Active Host) licensing models and the Access offers include the Named User (formerly Named Host) and Ports licensing models. The Access offers also include a set of SKUs that you can use to step up from Ports to Named User and from web conferencing to Enterprise Edition. See Table 1 (Product Descriptions). Note: Licensing model and service dictates the number of participants allowed in a web conferencing session. 3.1.1 Company-wide Offers Employee Count: This subscription is designed for a company to purchase the offering for each employee within their entire organization. For example, a 1000-employee organization will need to purchase 1000 licenses. This model offers simplicity in procurement and predictability in cost for organizations willing to make an enterprise-wide licensing commitment. Note: In order to purchase the Employee Count subscription, your organization must have a minimum of 100 employees. If your organization has fewer than 100 employees or does not need to enable collaboration for all employees, consider the Named User offers outlined in this document. Active User: This subscription is designed for organizations that expect broad usage of Cisco WebEx services, expect the usage to grow over time, and prefer a fixed annual payment. In this model, the initial subscription is based on 15 percent of the total employee count, yet all employees receive access to the Cisco WebEx service. In year two, Cisco will calculate the number of active users averaged over the immediately preceding three-month period (months nine, 10, and 11) to determine the new subscription count. An employee is considered an active user if it hosts one or more meetings per month. The year two subscription is the number of active users calculated in the audit or the amount of the initial subscription, whichever is greater, meaning that if the number of active users falls below 15 percent of the total employee base, the customer still needs to renew for the full 15 percent. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 4 of 57

3.1.2 Access Offers Named User: This subscription is designed for organizations that want the simplest possible approach to buying Cisco WebEx applications. A Named User is any individual who may schedule and host meetings. User accounts are individualized and may not be shared or used by anyone other than the one employee to whom the user account is assigned. Named Users can hold an unlimited number of meetings with up to 25 participants per meeting, and one meeting per named user is allowed at any time. An organization must purchase a minimum of 25 (Enterprise Edition) or 5 (Meeting Center) Named Users in order to buy from the GPL, and there is no maximum order size. Ports: With the Ports model, customers have access to a specific number of concurrent users, shared across the entire system. For example, if a customer purchases a license for 100 ports, 100 people can use the WebEx service at any one time. The breakdown might be anything from a single meeting with one host and 99 attendees to 50 meetings - each with a single host and a single attendee - or anywhere in between. Whatever the breakdown, the total number of users across the system at any one time cannot exceed 100. If the 101 st person tries to attend (or host) a meeting, that person will go into overage. Ports Overages If, at any time during any Measurement Period the total number of meeting attendees (including the meeting host) as measured by the total number of network connections that are connected to a physical server or an online service exceeds the total number of Ports purchased (an Overage ), then Subscriber is subject to an Overage Fee pursuant to the WebEx Port Overage order form. In the event of an Overage, Cisco WebEx will bill Subscriber the applicable Overage Fees. Those Overage Fees are payable monthly in arrears based on actual usage. Please note that you can also purchase Meeting Center Named User through the Cisco Unified Workspace Licensing (CUWL) Pro bundle. Refer to the Cisco CUWL Pro Ordering Guide for additional details. 3.1.3 Step-ups Step-ups are not associated with any specific licensing model, but rather the ability to upgrade from one licensing model to another. Step-up licenses must be purchased for each existing license - cannot purchase less than existing subscription quantity, and step-ups must co-terminate to the existing service. Two types of step-ups are currently available, described in Table 2. Table 2. Step-Ups Step-Up Category Step from Up to Notes Type A Ports Meeting Center Named User One Port becomes 10 Named User subscriptions Type B Meeting Center Named User Enterprise Edition Named User One Meeting Center Named User becomes one Enterprise Edition Named User It is not possible to step up directly from Ports to Enterprise Edition Named Users. To upgrade from Meeting Center to Enterprise Edition Named User subscriptions, you must purchase the relevant Type A and Type B SKUs together - either on the same order or in subsequent orders. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 5 of 57

3.2 Subscription Type There are three types of subscriptions to choose: 3.2.1 New 1. A New subscription is for orders where the customer does not currently have a subscription to any WebEx services and is effectively starting a brand new WebEx subscription, (Customer does not have an existing URL or IM domain - First Time Customer). New is defined as a new service. Separate SKUs have been created for new subscriptions and the high-level SKUs will have a -NEW for clear identification. A New customer may desire to co-terminate to an existing WebEx subscription for a different service. 3.2.2 Renew 2. A Renew subscription is for orders where an existing WebEx subscriber is nearing the end of a subscription term and simply wants to renew the existing subscription, (Existing URL or IM domain remains the same at expiration subscription). Separate SKUs have been created for renewing subscriptions and the high-level SKUs will have a -RENEW for clear identification. MUST use -RENEW SKU for any upsells at renewal. Note: You cannot use the Add-on SKUs to extend the duration of a contract. Customers who are coming to the end of their current contract must renew with one of the Renew SKUs (1-, 2-, 3-, or 5-year) for all users that need access to the service after the point of renewal. 3.2.3 Add-on Co-term 3. An Add-on subscription is for orders where the existing WebEx subscriber wants to add an existing subscription. When there is a current subscription then the additional service must co-terminate to the remaining term length of the existing service. Separate SKUs have been created for Add-ons to existing subscriptions and the high-level SKUs will have -ADDON for clear identification. (M1-M59) SKUs have been created for the Add-on subscription type. Use this SKU when adding additional users to an existing WebEx application subscription term (Web Conferencing or Instant Messaging). 3.3 Licensing Terms and Limitations for the Offers Table 3 lists the licensing terms and limitations for the Company-wide and Access offers. Table 3. Licensing Terms and Limitations for Company-wide and Access Offers Company-wide Offers Access Offers Employee Count Active User Named User Ports Step-Ups Product Quantity Constraints for New User Quantity Constraints for Add-on, Renew Enterprise Edition with Messenger, Meeting Center with Messenger Must license for entire employee count; minimum 100 Minimum 15 percent of total employee count; minimum 75 Enterprise Edition, Meeting Center Enterprise Edition - Minimum 25 Licenses Meeting Center - Minimum 5 Licenses Meeting Center Minimum 2 Ports Minimum 20 Licenses Minimum 20 Licenses Minimum 5 Licenses Minimum 1 License Type A: Cisco WebEx Meeting Center Named User Type B: Cisco WebEx Enterprise Edition Named User N/A Type A: Minimum 1 License Type B: Minimum 5 Licenses 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 6 of 57

Company-wide Offers Access Offers Employee Count Active User Named User Ports Step-Ups Terms Available Maximum Participants Tiers New: 1-, 2-, 3-, and 5-year and co-term Addons (1-59) Renew: 1-, 2-, 3-, and 5-year Add-on: Monthly coterm (1-59) New: 1- year and coterm Add-ons (1-11) Renew: 1-year Add-on: Monthly co-term (1-11) New: 1-, 2-, 3-, and 5-year and co-term Add-ons (1-59) Renew: 1-, 2-, 3-, and 5-year Add-on: Monthly co-term (1-59) 1000 per session 1000 per session MC: 25 per session Tier 1 not available Employee Count: Tier 2 equals 100-999 users Active User: Tier 2 equals 75-999 users Tier 3 equals 1000-9999 users Tier 4 equals 10,000-24,999 users Tier 5 equals 25,000 or more users EE: 200 per session Tier 1 not available Enterprise Edition: Tier 2 equals 25-999 users Named User: Tier 2 equals 5-999 users Tier 3 equals 1000-4999 users Tier 4 equals 5000 - or more users As many ports as you own, up to 1000 Monthly 1-59 Type A: 25 per session Type B: 200 per session Not available Type A: Tier 2 equals 1-99 ports Tier 3 equals 100-499 ports Tier 4 equals 500 or more users Type B: Tier 2 equals 25-999 users Tier 3 equals 1000-4999 users Tier 4 equals 5000 or more users If you are unsure which offer makes the most sense, please contact your Cisco account representative to discuss the opportunity further. 3.4 Included in Offers Table 4 lists the support and services, in addition to products, that are included in each offer. Table 4. Support and Services Included with Company-wide and Access Offers Company-wide Offers Access Offers Employee Count Active User Named User Ports Step-Ups Included Storage for Uploaded Files or Network-Based Meeting Recordings Audio Technical Support Customer Success 50 GB (Company-wide) 10 GB (Access) Unlimited voice over IP (VoIP) included except in restricted countries. Regulatory issues in certain markets may limit or restrict use of VoIP. Contact your sales representative for further information. If the VoIP service is ordered and is limited or restricted in the end-customer s market, this product will not be provisioned as part of the service. Toll and tollfree audio is available for purchase. 24-hour technical support provided worldwide Primary support in English Support in Spanish, French, German, Japanese, Chinese, and Korean available during local regular business hours Note: There is no need to buy Cisco SMARTnet support with Cisco WebEx offers on the Cisco GPL. The 24-hour support is included with the product. Post graduation and continued enablement User management support Training guidance Service feature and function support Adoption, lifecycle and optimization support General feature and usage support Implement change requests and customizations Escalation and retention support Identify upsell opportunities Support in English, Spanish, Portuguese, French, German, Chinese, Mandarin, and Japanese available during regular business hours 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 7 of 57

Company-wide Offers Access Offers Employee Count Active User Named User Ports Step-Ups Localization Branding Supported Languages: Brazilian Portuguese, Dutch, European Spanish, French, German, Italian, Japanese, Korean, Latin American Spanish, Russian, Simplified Chinese, Traditional Chinese, and U.S. English. Meeting Center: Branded microsite included. 3.5 Optional Services Cisco WebEx customers may elect to purchase optional services at the time of initial purchase or during the subscription term. These Optional Service SKUs are listed in Appendix D. There are several optional services available: 3.5.1 WebEx Audio WebEx Audio promotes efficient discussions among participants by providing seamless, integrated experiences. WebEx Audio is available for purchase through the GPL during initial purchase time or as an add-on service. Cisco WebEx Audio must be co-terminated with the Web Conferencing Service. In the event the customer is interested in purchasing Cisco WebEx Audio, please see the WebEx Audio Ordering Guide: http://www.cisco.com/en/us/partner/prod/collateral/ps10352/ps10362/ps12584/ordering_guide_c07-691899.pdf. SKUs are listed in Appendix D. Customers may also opt to purchase Cisco Cloud Connected Audio through the GPL, Partner Audio through a partner, WebEx Audio through Cisco WebEx direct, or no audio. 3.5.2 Toll Named Users Toll Named User is a Named User based audio subscription purchased by the Subscriber, where each Named User has unlimited access to Global Toll Call in and Domestic Toll Call in. Subscriber is required to purchase the quantity of Toll Named Users as specified below. Toll Named Users is available with Named User, Active Hosts, and Employee Count Subscriptions only. Toll Named Users is not available in all countries. Regulatory issues in certain markets may limit or restrict use of Toll Named Users. Contact your sales representative for further information. If the Service is ordered but is limited or restricted in the end-customer s market, this product will not be provisioned as part of the service. When aggregating telephony all subscriptions that are being aggregated must purchase Toll Named Users. Can be sold in conjunction with Monthly Billings Commit telephony, Monthly True Up Billings Commit telephony or Basic telephony only. Active User - For Active User licensing model, the Subscriber must purchase a quantity of Toll Named Users equal to the subscription quantity on the data service. Named User - For Named Host licensing model, the Subscriber must purchase a quantity of Toll Named Users equal to the subscription quantity on the data service(s). Employee Count - For Employee Count licensing model, the Subscriber must purchase a quantity of Toll Named Users equal to the total number of Employees, as defined above in section 3.1 (Licensing Models). These SKUs are listed in Appendix D. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 8 of 57

3.5.3 Add-on WebEx Cloud Storage Additional storage is available for purchase through the GPL at the time of initial purchase or during the subscription term. There are two ways to obtain WebEx Cloud Storage, which the customer can use to store uploaded files or network-based meeting recordings. Committed Add-on Storage Add-on refers to additional storage purchased by a subscriber, in excess of the storage included in their initial WebEx purchase. Add-on storage is available in 1 GB increments, with 50 GB minimum, for a time period up to 60 months. The customer must purchase as many months of storage as they have remaining on their WebEx contract. These SKUS are listed below in Appendix D. Storage Add-on Example 1. A customer buys a five-year (60 month) WebEx contract 2. The customer comes back in six months, and wants to buy 90 more Gigabytes of storage. 3. Since the customer has 4.5 years (54 months) of WebEx contract remaining, they must purchase a 54-month storage SKU. Since the customer wants 90 GB of storage, they must purchase 90 of this SKU. Overage Storage Storage used in excess of the included storage and the committed add-on storage. An overage agreement is required and is available at http://try.webex.com/mk/get/storage_contract_form. Overage storage will be billed monthly in arrears for actual usage per Gigabyte per month and invoiced through Cisco WebEx. Committed add-on storage and overage storage may be purchased per Gigabyte per month. Note: The subscriber is entitled to a predetermined number of Gigabytes of storage at no additional cost. This amount varies by licensing model and is outlined in Table 10. 3.5.4 AIM Federation Federation is a term that describes messaging servers that are connected to each other to enable the exchange of presence information and instant messages. AIM Federation is available for purchase through the Cisco GPL during the initial purchase time or as an add-on service. For example, two different companies are using two different IM solutions: Acme Inc. is using the Cisco WebEx Messenger application and Coyote Inc. is using AOL AIM Network. In order for these two companies to exchange instant messages and presence information, they need an interdomain federation. 3.5.5 Collaboration Meeting Rooms (CMR) Collaboration Meeting Rooms (CMR) Cloud Cisco Collaboration Meeting Rooms (CMR) Cloud is a simple-to-use video collaboration service that combines Cisco video bridging and WebEx web conferencing into one, always-on meeting experience from the Cisco WebEx Cloud from any video device. Organizations can enhance productivity by bringing people together to accelerate decision making and scaling from one to hundreds of attendees in a single meeting. Improve the flexibility to join a meeting from any standards-based video device without concern for location and how to connect. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 9 of 57

And, maximize cost savings with a monthly subscription service while reducing travel costs. From the proven leader in video and web conferencing, CMR Cloud is the only offering to provide business-quality, industry-leading technologies from the cloud with the largest number of concurrent participants in a single meeting. CMR Cloud is available as an addon to WebEx Named User, Active User, Employee Count and Ports based web conferencing service. CMR Named User is available across all WebEx Meeting Center and Enterprise Edition licensing models. Named User minimum is five (5) licenses, Active User minimum is 3% of employee base or minimum 15 licenses, and Employee Count is 100% of employee base or minimum of 100 licenses. A CMR Cloud Active User is a Named User who has, within the last thirty (30) days, hosted one or more CMR Cloud-enabled Meeting Center or Enterprise Edition meetings which included a Video Device. CMR Cloud, (Named User) includes Term Expressway Rich Media Session licenses. Note: CMR Cloud licenses cannot exceed Meeting Center or Enterprise Edition licenses, with the exception of Ports. Below is a diagram of licensing model availability. CMR Cloud must be enabled with new or existing Cisco WebEx Conferencing Service (Meeting Center or Enterprise Edition) and requires WebEx hybrid audio (VoIP in conjunction with PSTN audio), Cloud Connected Audio or an approved TSP Partner. VoIP only and Meeting Place audio are not currently supported. Contact your Cisco Account Manager for more information about WebEx Audio, and to obtain the latest list of verified TSP Audio Provider partners. CMR Cloud SKUs are listed in Appendix D, Table 19. Before placing the order, the Cisco account manager and partner will first need to ensure that an Assessment to Quality (A2Q) has been submitted and approved. Collaboration Meeting Rooms (CMR) Hybrid, formerly WebEx Enabled TelePresence By using CMR Hybrid companies can advance business-to-business and internal communications by bringing together video, unified communications, and web conferencing in an easy-to-use meeting experience. Purchase is not required for CMR Hybrid, however the Cisco account manager and partner must ensure an Assessment to Quality (A2Q) Questionnaire has been submitted and approved. For any A2Q-related questions or to request an A2Q questionnaire, contact CCATG-A2Q@cisco.com. Note: CMR Hybrid requires new or existing Cisco WebEx Conferencing Services. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 10 of 57

3.6 Additional Services Available - Sold Separately In addition to the optional add-on services that are available at the time of initial purchase or during the subscription term, there are additional services that are sold separately, but in conjunction with a web conferencing service. CCA Cisco WebEx Cloud Connected Audio (CCA) is a cost-effective audio conferencing solution for WebEx meetings, delivered over a hybrid deployment model. It extends the functionality of Cisco Unified Communications Manager, and incorporates premise-based equipment to connect your organization to a Cisco Collaboration Cloud data center using dedicated peering connections. Call routing is performed on-premises, call signaling and audio traffic occurs over redundant IP connections, and call mixing is done in the cloud. Cloud Connected Audio is designed for large enterprise customers using a minimum of 1.5 million minutes of audio conferencing per month. WebEx Cloud Connected Audio is available from the Cisco GPL and may only be used with new or existing Cisco WebEx Conferencing Services also purchased from the Cisco GPL. http://www.cisco.com/en/us/partner/prod/collateral/ps10352/ps10362/ps12729/ordering_guide_c07-717758.html. Advanced Services In addition to Enterprise subscriptions of Cisco WebEx products, you can also purchase Cisco Advanced Services or Cloud Configuration Accelerator Services. These services can help your organization with setup, configuration, and deployment, addressing basic security, policies, and single sign-on needs. In addition, our professional services staff will provide basic administrator training, as well as tips and best practices, that can enable a more rapid absorption of the product into your organization. To order Cisco Advanced Services, follow these steps: Step 1. Identify the total number of users to be deployed. Step 2. Contact your Cisco service account manager or send an email message to: CiscoCloudConfigSvc@cisco.com. Step 3. Request a Statement of Work. For more information about Cisco Advanced Services, visit: http://www.cisco.com/web/about/doing_business/legal/service_descriptions/. Additional items that Cisco WebEx customers may want to purchase are not currently available on the GPL or WPL. This can be optimized by working with your Cisco account manager or Cisco collaboration specialists. Please contact your account manager or collaboration specialist contact to discuss solution offerings available for purchase through a separate Cisco WebEx contract. 4. Cisco WebEx Product Availability 4.1 Licensing Model Availability Table 5 shows Cisco WebEx product to licensing model availability for GPL offers. It is important to understand that not all products are available in all pricing models. Table 5. Cisco WebEx Offer Availability for Offers Offer Companywide Offers Access Offers Employee Count Active User Named User Ports Step-Ups Cisco WebEx Meeting Center with Cisco WebEx Messenger Cisco WebEx Enterprise Edition * (includes Meeting Center) with Cisco WebEx Messenger Yes Yes No No No Yes Yes No No No 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 11 of 57

Offer Companywide Offers Access Offers Employee Count Active User Named User Ports Step-Ups Cisco WebEx Messenger Yes No Yes No No AIM Federation (Optional) Yes Yes No No No Cisco WebEx Meeting Center - Cisco WebEx Messenger NOT Included Cisco WebEx Enterprise Edition * - Cisco WebEx Messenger NOT Included No No Yes Yes Yes No No Yes No Yes * Cisco WebEx Enterprise Edition includes Meeting Center, Training Center, Event Center and Support Center. 4.2 Global Availability Cisco WebEx conferencing services are not available to customers with billing addresses in the following countries: Algeria, Kuwait, Kyrgyzstan, Russia, Tajikistan, Turkmenistan, Uzbekistan, and Yemen. Customers based in these locations can purchase Cisco WebEx conferencing services from an authorized TSP (Teleconferencing Service Provider) Partner. 5. Selecting the Correct SKU Cisco customers can use Cisco Commerce Workspace (CCW) to help pick the correct SKU. Please read this section for guidance, and be sure to use CCW when it is time to choose the correct SKUs. You may access CCW by visiting https://cisco-apps.cisco.com/cisco/psn/commerce. After you have determined the best offer, be sure you pick the correct SKU for that offer. In some cases there are quite a few SKUs to choose from, so it is worth understanding how they are formatted. Please refer to tables 6 and 7 for a better understanding of the SKU components. (Note: Cisco SKU configurations are configured with a highlevel SKU and option SKUs. Tables 7 and 8 outline the SKU structure of each.) The SKUs are structured to ensure the desired order gets placed. Table 6. Outline of High-Level SKU Structure SKU Component Explanation Possible Values Notes Delivery Method How the Info Doc will be delivered L- L- signifies electronic delivery Cisco Product Portfolio Specifies the product line WBX WBX signifies the WebEx portfolio of subscriptions Service Specifies the particular primary service MC, EE, IM MC stands for Meeting Center Model Specifies the method in which the customer wants to license their subscription Type Specifies the type of subscription NEW EC, NU, AU, Ports RENEW ADDON EE stands for Enterprise Edition IM stands for Instant Messaging EC stands for Employee Count NU stands for Named User AU stands for Active User NEW stands for New Subscription RENEW stands for Renewing Sub ADD stands for Add-on Sub 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 12 of 57

Table 7. Outline of Orderable Subscription SKU Structure Orderable SKUs are structured similarly to the high-level SKU structure for delivery method, product, service, and model. The volume tier, type, and term length uniquely define the orderable SKU. SKU Component Explanation Possible Values Notes Delivery Method How the Info Doc will be delivered L- L- signifies electronic delivery Cisco Product Portfolio Specifies the product line WBX WBX signifies the WebEx portfolio of subscriptions Service Specifies the particular primary service MC, EE, IM MC stands for Meeting Center Model Volume Tier Specifies the method the customer will want to license their subscription Specifies how many licenses are being purchased, thus dictating price Type Specifies the type of subscription N Term Length Specifies how long the customer is subscribing for 1Y EC NU AU P EE stands for Enterprise Edition IM stands for Instant Messaging EC stands for Employee Count NU stands for Named User AU stands for Active User P stands for Port S2, S3, S4, S5 S1 N/A Reserved for Future Use R M 2Y 3Y 5Y M 1-59 S2-S4 Common Tiers S5 If Applicable N stands for New Subscription R stands for Renewing Subscription M stands for Add-On Subscription 1Y stands for 1 year 2Y stands for 2 year 3Y stands for 3 year 5Y stands for 5 year M 1-59 stands for number of months The optional service subscriptions coincides with the unique major offer SKU term(s) and delivery method. If an optional service subscription is ordered outside of a New, Renew, or Add-on of a major offer, it can be ordered independently (as indicated in Table 8). Table 8. Outline of Optional Service Subscription SKU Structure SKU Component Explanation Possible Values Notes Delivery Method Structured similarly to the high-level SKU L- L- signifies electronic delivery Cisco Product Portfolio Service Term Length Specifies the major product portfolio WBX WBX signifies the WebEx portfolio of subscriptions Specifies the particular service or bundle of services Specifies how long the customer is subscribing for Type Specifies the type of subscription N AIM-FED, AU-5k, STRG 1Y 2Y 3Y 5Y M R M AIM-FED stands for AIM Federation AU-5k stands for Audio 5000 STRG stands for Additional Storage 1Y represents 1 year 2Y represents 2 year 3Y represents 3 year 5Y represents 5 year M represents 1-59 months (used for Add-ons) N represents for New Subscription R represents for Renewing Sub M represents for Add-on Sub (used for Add-ons) 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 13 of 57

Table 9. Outline of High-Level Optional Service SKU SKU Component Explanation Possible Values Notes Delivery Method How the Info Doc will be delivered L- L- signifies electronic delivery Cisco Product Portfolio Specifies the product line WBX WBX signifies the WebEx portfolio of subscriptions Service Specifies the particular primary service Storage AIM-FED Audio-5k TPINT CMREC, CMRAU, CMRNU Storage stands for Additional Storage AIM-FED stands for AIM Federation Audio stands for Audio 5k TPINT stands for CMR Hybrid CMR Employee Count, Active User, Named User 5.1 High-Level SKU When choosing the correct high-level WebEx SKU to order, there are three major decision factors in selecting the high-level SKU as decribed in Table 7 (Outline of High-Level SKU Structure). They are: 1. Primary Service 2. Licensing Model 3. Subscription Type - New, Renew, and Add-on 5.1.1 Service The following services are available: Enterprise Edition Meeting Center Instant Messaging 5.1.2 Model: Employee Count, Named User, Active User, Ports The following four licensing models are available: 1. Employee Count - This subscription model is designed for a company to purchase the offer for each employee within its entire organization. The SKU identifier for Employee Count is -EC. 2. Active User - This subscription is designed for organizations that expect broad usage of Cisco WebEx Services, expect the usage to grow over time, and prefer a fixed annual payment. 3. Named User - This subscription is designed for organizations that want the simplest possible approach to buying Cisco WebEx applications. 4. Ports - This subscription is designed for organizations that want a concurrent user model. With the Ports model, customers have access to a specific number of concurrent users, shared across the entire system. 5.1.3 Type: New, Renew, and Add-on Is the customer buying a new subscription, adding to an existing subscription, or renewing an expiring subscription? This question is important because the SKUs have been structured such that different high-level and option SKUs are used for new subscriptions, renewing an existing subscription, and adding on to an existing subscription. Separate SKUs have been created for these subscriptions. High-level SKUs for new subscriptions will have a -NEW for clear identification. Renewing subscriptions of high-level SKUs will have a -RENEW and Addons to existing subscriptions of high-level SKUs will have a -ADDON for clear identification. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 14 of 57

5.2 Orderable Subscription SKU When choosing the correct WebEx Orderable Subscription SKU to order, there are three major decision factors to consider in selecting the Orderable Subscripton SKU, as decribed in Table 8 (Outline of Orderable Subscription SKU Structure). They include: 1. Volume Tier 2. Type 3. Term Length 5.2.1 Volume Tier The SKUs have been established with different volume tiers. The volume tiers have increasing discounts for customers purchasing larger quantities of licenses. Table 10 outlines the volume tiers. Table 10. Volume Tiers Volume Tier Company-wide Offers Access Offers (Named User) Ports Tier 2 100-999 users 25-999 users No Volume Tiers Tier 3 1000-9999 users 1000-4999 users Tier 4 10,000-24,999 users 5000 or more users Tier 5 25,000 or more users N/A In the Orderable Subscription SKUs, S2, S3, S4, and S5 are used as the tier identifiers to identify which quantity level will be purchased. 5.2.2 Type: N, R, M (Add-on) Type specifies the type of subscription. N stands for New, R stands for Renew, and M stands for Add-on. 5.2.3 Term: 1-, 2-, 3-, 5- Year Terms or Co-Termination Monthly New and renewing subscriptions will be given the option of a purchasing a 1-, 2-, 3-, or 5-year subscription. Discounts, on a per license basis, are built into the pricing for the 2-, 3-, and 5-year options. The SKU structure is such that, -NY1 is for a 1-year term for a new subscription. -RY1 is for a 1-year renewing subscription. 2-year, 3-year, and 5-year follow the same structure. Note: Do not sell new and renew SKUs to a customer that is adding on to an existing subscription. These SKUs are only for new customers and customers renewing their subscriptions. Add-on subscriptions will have to select a term between one and 59 months in which to co-terminate the Add-on users to the existing subscription end date. For example, a customer with six months remaining on its web conferencing subscription must select the 6-month SKU. The Add-on SKU structure is such that -M1 is for a month term for an Add-on subscription. All the Add-on SKUs follow this same structure -1-59. Note: These Add-on SKUs are only for co-termination purposes. Only sell Add-on (monthly) SKUs to new customers when co-terminating the new service to a separate existing service. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 15 of 57

5.2.4 Number of Licenses When selecting the correct SKU, the number of licenses must be selected within the defined tier. Company-wide Offers: Verify the current Employee Count; this number is essential to determining how many hosts will be sold. The Employee Count offer requires a license for all employees. Access Offers: Determine how many distinct individuals will need to schedule and host WebEx sessions. The Named User Count offer requires a license for each employee who will be using the WebEx Service. 5.3 Configurable Service Options Once you have configured your WebEx subscription you will have the option to select more services. Additional services include: Collaboration Meeting Rooms (CMR) Cloud - CMR Cloud is a video collaboration service that combines Cisco video bridging and WebEx web conferencing into one, always-on meeting experience from the Cisco WebEx Cloud from any video device. CMR Cloud is available as an addon to WebEx s Named User, Active User, Employee Count and Ports based web conferencing service. AIM Federation - This messaging service allows multiple messaging services to connect to each other. This service allows the Cisco WebEx Messenger Application to connect to the AOL Instant Messaging Service. WebEx Audio - This embedded audio capability promotes efficient collaboration between participants by providing seemless voice integration services. For more information, refer to the WebEx Audio Ordering Guide. Toll Named Users - Toll Named User is a Named User based audio subscription purchased by the Subscriber, where each Named User has unlimited access to Global Toll Call in and Domestic Toll Call in. WebEx Add-on Storage - Committed Add-on storage is purchased by the subscriber in excess of the storage included in the initial WebEx purchase. Offers have various amounts of included storage which may result in a need for additional Add-on storage. Note: All service options are available at the time of initial purchase or may be purchased separately using their respective high-level SKUs. For a list of the correct part numbers, refer to Appendix D. 5.4 Add-on Service - Not within Initial Purchase Period When choosing the correct WebEx Optional Service SKU to order, there are two pieces of information needed. Table 9 (Outline of High-Level Optional Service SKU [not with initial order]) describes the structure for the optional Add-on services. 1. Optional services. There are five optional Add-on services available: a. Storage - Add-on storage is available in 1-Gigabyte increments, with a 50-Gigabyte minimum, for a time period up to 60 months. b. AIM-Fed - AIM Federation capability is available for all web conferencing offers and one license is required per WebEx Messenger user, for a period up to 60 months. c. Audio - Cisco WebEx GPL Audio is packaged in blocks of 5k minutes per month - termed equivalent minutes, for a period up to 60 months. d. TPINT - CMR Hybrid is enabled as a feature and does not require a quantity. e. CMR Cloud - CMR Cloud is available as Named User, Active User or Employee Count License up to 60 months. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 16 of 57

2. Term length Once you have determined the optional service desired you must select the proper Add-on term length. The customer must purchase as many months of the optional Add-on services as they have remaining on their WebEx contract. Therefore, term length must be co-terminated to the existing WebEx web conferencing service. This is calculated by determining the number of months until the existing service end date. That number of months must be selected or the order will be rejected during compliance hold. 6. Quote-to-Activation Process for GPL Before you submit an order for a Cisco WebEx subscription on the Cisco GPL you should understand the quote-todeployment process for Cisco WebEx sites purchased through the Cisco GPL. Understanding this flow will help ensure the fastest possible processing of orders and deployment for your customer. Figure 1 shows a high-level summary of a Cisco WebEx GPL Quote-to-Activation Process. Figure 1. High-Level Summary of a GPL Quote-to-Activation Process Step 1. Develop Quote. Step 2. Assessment to Quality (A2Q Process). Step 3. Submit Order using Cisco Commerce Workspace (CCW). Step 4. Compliance Hold and Info edelivery. Step 5. Complete Provisioning Form. Step 6. Provision Service. Step 7. Enablement. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 17 of 57

6.1 Creating a Quote Using Cisco Commerce Workplace (CCW) 1. The partner and account manager determine the right subscription and order the quantity. 2. Log in to Cisco Commerce Workspace (CCW): https://apps.cisco.com/commerce/home. 3. Click on Estimates & Configurations, followed by Create New Estimate. 4. Enter the desired high-level SKU. 5. Click on Select Options. 6a. Initiate which configuration by selecting the conferencing option that satisfies your tier and term requirement. 6b. Conferencing tiers are found under New Service Subscriptions - Annual Tiers. Each orderable SKU underneath a tier will contain a 1-, 2-, 3-, or 5-year term length. 7. If a conference enhancement Add-on service is desired, additional orderable SKUs can be found within the left toolbar. 8. The ordering configuration requires the annual or monthly terms to co-terminate and match with your conferencing selection. 9. Review quote and make edits or click done to complete the configuration. 10. Review quote with customer. 6.2 Assessment-to-Quality Process The account manager and partner work together to ensure Assessment to Quality, (A2Q) has been submitted and approved prior to the ordering process. This step is necessary to ensure the WebEx meeting application and integrations will function as desired. For any A2Q-related questions or to request an A2Q questionnaire, contact CCATG-A2Q@cisco.com. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 18 of 57

6.3 Placing an Order Using CCW There are three ways to create orders in CCW: 1. Standard Contractual Discount-Based Orders Orders being placed using a partner s standard, Cisco contractual discount rate can be placed simply by building the configuration and converting it to an order within the system. No additional approvals are necessary. 2. Partner-Initiated Deal-Based Orders Partners requesting additional discount rates or Opportunity Incentive Program (OIP) discounts can register deals in CCW, and then coordinate with your Cisco account team to create the configuration and quote. The deal can then be exported to the Partner Quote Tool and converted to an order through CCW. 3. Account Manager-Initiated Deal-Based Orders Partners requesting additional discount rates or OIP discounts can create the configuration in CCW, and then pass it along to the Cisco account manager, who will then register the deal on the partner s behalf. The partner can then export the bill of materials (BOM) from CCW to build the customer-facing quote. The deal is imported to the Partner Quote Tool, and then converted to an order through CCW. 6.4 Compliance Hold and InfoDoc edelivery A compliance hold will be placed on the order. As part of the process, the CSG Operations team verifies the order to ensure that: The A2Q has previously been submitted and approved. The part numbers have been entered correctly. When the compliance hold is released, the partner will receive an Information Document (InfoDoc) containing the link to the Provisioning page and the TelePresence Product Authorization Key (PAK). Note: The compliance hold process normally takes up to two business days. 6.5 InfoDoc edelivery - Provisioning Form 1. Receive edelivery Fulfillment. 2. Click on Access Order. Note: Disregard PAK comment if CMR Cloud was NOT ordered. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 19 of 57

3. Click Download All Licenses. Note: User can validate order by expanding High-level SKU. 4. Accept End User License Agreement by selecting Accept License Agreement and click Download All Licenses. 5. Open Zip file to InfoDoc. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 20 of 57

6. InfoDoc contains link to Provisioning Form and the Sales Order Number. Note: The Subscriber must submit a complete and accurate provisioning form within the Activation Grace Period which can be no more than 90 days. The Activation Grace period is the period of time from the date of purchase until Cisco has received the provisioning form. In the event that the Subscriber does not submit the provisioning form within the Activation Grace Period, the Subscription Term will start automatically upon expiration of the Activation Grace Period. During this step, the following two actions occur: The Cisco WebEx operations team enters the order into the Cisco WebEx Ordering Management System. The Cisco WebEx provisioning team provisions the service and notifies the customer and partner in an email message. 6.6 Enablement When the partner is performing the implementation, please refer the partner to the Implementation Checklist located here: http://www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.html. Cisco Advanced Services (Cloud Configuration Accelerator Services) are recommended for assistance with implementation. Refer to the Advanced Services section for more details. Tier 1 technical support will be available during the implementation phase. The customer success manager (CSM) will be available for long-term account management and adoption. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 21 of 57

Appendix A: Wholesale Price List Small Business Offers Licensing Model The Cisco WebEx Wholesale Price List (WPL) offers are only available as a Named User model. a. Named User: This subscription is designed for organizations that want the simplest possible approach to buying Cisco WebEx applications. A Named User is any individual who may schedule and host meetings. User accounts are individualized and may not be shared or used by anyone other than the one employee to whom the host account is assigned. Users can hold an unlimited number of meetings with up to 25 participants per meeting, and one meeting per named user is allowed at any time. An organization must purchase a minimum of two named users in order to buy off the WPL, and there is no maximum order size. Subscription Types There are three types of subscriptions to choose when ordering a Small Business Offer from the WPL: a. New A New subscription is for orders where the customer does not currently have a subscription to WebEx services and is starting a brand new WebEx subscription. New is defined as a new service or a new licensing model. Separate SKUs have been created for new subscriptions and SKUs will have -N= for clear identification. b. Renew A Renew subscription is for orders where an existing WebEx subscriber is nearing the end of a subscription term and simply wants to renew the existing subscription. Separate SKUs have been created for renewing subscriptions and the SKUs will have a -R= for clear identification. Note: You cannot use the Add-on SKUs to extend the duration of a contract. Customers who are coming to the end of their current contract must renew with a Renew SKU. c. Add-on An Add-on subscription is for orders where the existing WebEx subscriber wants to add an existing subscription. When there is a current subscription then the additional service must co-terminate to the remaining term length of the existing service. Separate SKUs have been created for Add-ons to existing subscriptions and the SKUs will have a -MNTH for clear identification. (MNTH1-M11) SKUs have been created for Add-on subscription types. Licensing Terms and Limitation Term Length Term length is one year, with optional 1-year renewals. There are also monthly SKUs, which you should use only with existing accounts to ensure that all subscriptions within a single business co-terminate at the same time. Unit Price For deals sold off the WPL, there is only one unit price. There are no discounts based on volume. More detailed information about Small Business offers is available at: http://www.cisco.com/go/sbwebex. Included in WPL Subscriptions for Small Businesses Table 11 lists what is included in Cisco WebEx Meeting Center subscriptions for small businesses. Table 11. Products and Services Included in Cisco WebEx Meeting Center (Named User) Subscriptions for Small Businesses Products and Services Product Minimum Quantity Description Cisco WebEx Meeting Center Minimum of 2 licenses 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 22 of 57

Products and Services Participant Capacity Branding Included Storage Audio Description Up to 25 participants in a session Branded site included 1 Gigabyte of storage included VoIP included only where allowed. North America: 10,000 minutes per month per user of VoIP and U.S. toll included. Toll Named User: Named User based audio subscription, where each Named User has unlimited access to Global Toll Call in and Domestic Toll Call in, for a flat monthly fee. Technical Support Updates and Upgrades Technical support is included with a purchase and provided by Cisco WebEx Services directly to customers: 24 x 7 x 365 technical support provided worldwide Primary support in English Support in Spanish, French, German, Japanese, Chinese, and Korean available during local, regular business hours Note: There is no need to buy Cisco SMARTnet support with Cisco WebEx subscription offers. The 24 x 7 x 365 support is included with the product. Available automatically upon release (hosted service) Global Availability of Subscriptions for Small Businesses All Cisco WebEx Meeting Center offers on the WPL are available worldwide except where restricted. Placing an Order Quote-to-Deployment Process for Small Business Before you submit an order for Cisco WebEx Meeting Center, you should understand the quote-to-deployment process for small businesses. Understanding this flow will help ensure the fastest possible processing of orders and deployment for your customer. High-Level Summary of a WPL Transaction Figure 2 shows a high-level summary of a WPL transaction. Figure 2. High-Level Summary of a WPL Transaction 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 23 of 57

Appendix B: Ordering Collaboration Meeting Rooms Cloud (CMR Cloud) Note: The customer must have a current subscription of WebEx Meeting Center AND WebEx Hybrid Audio, CCA or service from an appoved TSP Partner in order to utilize CMR Cloud. 1. Perform Assessment-to-Quality process Before placing the order, the Cisco account manager and partner will first need to ensure that an Assessment to Quality (A2Q) has been submitted and approved. CMR Cloud Assessment to Quality Questionnaire (A2Q) For any A2Q-related questions, contact CCATG-A2Q@cisco.com. 2. Place the order Partner places CMR Cloud order via Cisco Commerce Workspace (CCW). Ordering with CCW 2a. Existing Meeting Center Customer For an Existing Meeting Center Customer who would like to purchase CMR Cloud as an addon service: Enter the applicable high level part number into the ordering configuration set. High level Addon Options include: CMR Named User Addon SKU: CMR Active User Addon SKU: CMR Employee Count Addon SKU: L-WBX-CMR-NU-ADDON L-WBX-CMR-AU-ADDON L-WBX-CMR-EC-ADDON Example: CMR Named User addon to existing Meeting Center conferencing service. Enter CMR Named User addon high level SKU and select the correct tier and monthly term SKU to coterminate * with existing Meeting Center conferencing service term. Select Done and view your order in the shopping cart. * Example: Tier 2 (5-99) with 22 months remaining, use: L-WBX-CMRNU-S2-M22 Note: CMR Cloud licenses cannot exceed Meeting Center or Enterprise Edition licenses, with the exception of Ports. CMR Cloud, (Named User) includes Term Expressway Rich Media Session licenses. These RMS licenses will require PAK registration. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 24 of 57

RMS licenses will autoexpand during order configuration as shown below: 2b. Greenfield Meeting Center and CMR Cloud Customer For a greenfield Meeting Center and CMR Cloud customer: Please follow instructions in Section 6. Quote-to- Activation Process for GPL. Once Conferencing Service and annual tiers are selected, you will have the option to purchase additional services such as Collaboration Meeting Rooms (CMR) Cloud. You must select the same annual tier. Below is an example of a CMR Cloud Named User configuration summary. Note: CMR Cloud licenses cannot exceed Meeting Center or Enterprise Edition licenses, with the exception of Ports. CMR Cloud, (Named User) includes Term Expressway Rich Media Session licenses. These RMS licenses will require PAK registration. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 25 of 57

RMS licenses will autoexpand during order configuration as shown below: Audio selection must also be made during this time when purchasing WebEx Audio subscription. 3. Compliance hold will be placed on the order As part of the process, the CSG Operations team verifies the order to ensure that: The A2Q has previously been submitted and approved. The part numbers have been entered correctly. When the compliance hold is released, the partner will receive an Information Document containing the link to the Provisioning page. 4. E-delivery Notification - Download Info Doc Email addresses provided during order placement in CCW will receive an email from Cisco s e-delivery team (edelivery-support@cisco.com). This email will grant access to the e-delivery tool where the Info Doc can be downloaded. 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 26 of 57

5. Complete Provisioning Form Visit the URL provided in the Info Doc Complete Provisioning Form Submit 6. Initiate Service Enablement Service Provisioned 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 27 of 57

Appendix C: Resources Partner Resources Ordering Guides Cisco WebEx Cloud Connected Audio Cisco WebEx Audio Data Sheets Cisco WebEx Meeting Center Cisco WebEx Enterprise Edition Cisco WebEx Messenger Cisco WebEx Cloud Connected Audio Cisco WebEx Audio 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 28 of 57

Appendix D: All Part Numbers and Prices Table 12 provides a guide to understanding the SKU structure. Tables 13 through 19 list part numbers and prices for different offers and offer components. For an expanded definition of SKU types, please refer to Section 3.2 Subscription Type. Table 12. SKU Structure - When to Use New, Renew, Addon SKUs SKU Type New SKU Renew SKUs Add-on Co-Term SKUs Add-on Feature SKUs Step-Up SKUs Scenarios When to Use New SKU - New subscriber to WebEx Service - customer does not have an existing URL or IM domain (First Time Customer) Renewal of customer s existing web conferencing service in which the existing URL or IM domain remains the same at expiration of initial subscription Adding additional users to an existing WebEx application subscription term (Web Conferencing or Instant Messaging) Adding features such as CMR Cloud, Audio, Storage and/or AIM Federation to existing WebEx application subscription Upgrading from one licensing model to another (Ports to Meeting Center Named User or Meeting Center Named User to Enterprise Edition Named User) When to Use New, Renew, Addon New Renew Addon Customer has no existing, active WebEx URL. Customer has not had an active WebEx Business Conferencing Service contract (GRA, GPL, or Direct) for over 90 days. X X Customer has existing IM Domain and is purchasing new WebEx Business Conferencing Service (no existing WebEx URL). Customer has an active WebEx URL and is adding IM. The IM will be a new standalone service. Service option(s) purchased on same Sales Order as new WebEx Business Conferencing Service (such as, IM, telephony, storage, AIM-fed, CMR Cloud). Buying WebEx Business Conferencing and IM services using a bundle. If the customer has no WebEx Business Conferencing Service, (no existing WebEx URL) then use the - NEW SKU. If the customer has a WebEx Business Conferencing Service (with existing URL) then use the - RENEW SKU. X X X X X Renew IM as stand-alone service. Renew WebEx Business Conferencing Service as stand-alone service. Customer previously had CUWL service and is renewing using GPL. Customer has an Access Offer and is moving to a Company-wide Offer (or visa-versa) at renewal. Customer with GRA agreement transferring or renewing on GPL (including upsell or downsell). Customer has a (Company-wide) full-deployment offer (Active User or Employee Count) wishing to change to another (Company-wide) full-deployment model at renewal. Service option(s) purchased on same Sales Order as renewal of WebEx Business Conferencing Service (such as, IM, telephony, storage, AIM-fed, CMR Cloud). Customer has active WebEx Business Conferencing Service and wishes to add additional services to an existing site, such as, IM, telephony, storage, AIM-fed, CMR Cloud. X X X X X X X X 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 29 of 57

Table 13. Cisco WebEx - Employee Count Service Subscription SKUs New Subscription - WebEx Enterprise Edition Employee Count with Instant Messaging L-WBX-EE-EC-NEW WebEx EE Employee Count w/im - New Service Term L-WBX-EE-EC-S2-NY1 $250 New - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 1YR L-WBX-EE-EC-S2-NY2 $475 New - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 2YR L-WBX-EE-EC-S2-NY3 $675 New - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 3YR L-WBX-EE-EC-S2-NY5 $1,063 New - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 5YR L-WBX-EE-EC-S3-NY1 $235 New - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-EE-EC-S3-NY2 $447 New - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 2YR L-WBX-EE-EC-S3-NY3 $635 New - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-EE-EC-S3-NY5 $999 New - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 5YR L-WBX-EE-EC-S4-NY1 $200 New - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-EE-EC-S4-NY2 $380 New - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-EE-EC-S4-NY3 $540 New - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-EE-EC-S4-NY5 $850 New - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-EE-EC-S5-NY1 $155 New - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 1YR L-WBX-EE-EC-S5-NY2 $295 New - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 2YR L-WBX-EE-EC-S5-NY3 $419 New - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 3YR L-WBX-EE-EC-S5-NY5 $658 New - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 5YR Renewal Subscription - WebEx Enterprise Edition Employee Count with Instant Messaging L-WBX-EE-EC-RENEW WebEx EE Employee Count w/im - Renewal Service Term L-WBX-EE-EC-S2-RY1 $250 Renew - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 1 YR L-WBX-EE-EC-S2-RY2 $475 Renew - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 2 YR L-WBX-EE-EC-S2-RY3 $675 Renew - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 3 YR L-WBX-EE-EC-S2-RY5 $1,063 Renew - EE Emp Cnt w/im - Tier 2 (100-999 Users) - 5 YR L-WBX-EE-EC-S3-RY1 $235 Renew - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 1 YR L-WBX-EE-EC-S3-RY2 $447 Renew - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 2 YR L-WBX-EE-EC-S3-RY3 $635 Renew - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 3 YR L-WBX-EE-EC-S3-RY5 $999 Renew - EE Emp Cnt w/im - Tier 3 (1,000-9,999 Users) -5 YR L-WBX-EE-EC-S4-RY1 $200 Renew - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-EE-EC-S4-RY2 $380 Renew - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-EE-EC-S4-RY3 $540 Renew - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-EE-EC-S4-RY5 $850 Renew - EE Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-EE-EC-S5-RY1 $155 Renew - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 1 YR L-WBX-EE-EC-S5-RY2 $295 Renew - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 2 YR L-WBX-EE-EC-S5-RY3 $419 Renew - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 3 YR L-WBX-EE-EC-S5-RY5 $658 Renew - EE Emp Cnt w/im - Tier 5 (25,000+ Users) - 5 YR Add-on Co-term Subscription - WebEx Enterprise Edition Employee Count with Instant Messaging L-WBX-EE-EC-ADDON WebEx EE Employee Count w/im - CoTerm Service Term L-WBX-EE-EC-M1 $21 CoTerm - EE Emp Cnt w/im - All Tiers - 1 Mnth L-WBX-EE-EC-M2 $42 CoTerm - EE Emp Cnt w/im - All Tiers - 2 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 30 of 57

L-WBX-EE-EC-M3 $63 CoTerm - EE Emp Cnt w/im - All Tiers - 3 Mnth L-WBX-EE-EC-M4 $83 CoTerm - EE Emp Cnt w/im - All Tiers - 4 Mnth L-WBX-EE-EC-M5 $104 CoTerm - EE Emp Cnt w/im - All Tiers - 5 Mnth L-WBX-EE-EC-M6 $125 CoTerm - EE Emp Cnt w/im - All Tiers - 6 Mnth L-WBX-EE-EC-M7 $146 CoTerm - EE Emp Cnt w/im - All Tiers - 7 Mnth L-WBX-EE-EC-M8 $167 CoTerm - EE Emp Cnt w/im - All Tiers - 8 Mnth L-WBX-EE-EC-M9 $188 CoTerm - EE Emp Cnt w/im - All Tiers - 9 Mnth L-WBX-EE-EC-M10 $208 CoTerm - EE Emp Cnt w/im - All Tiers - 10 Mnth L-WBX-EE-EC-M11 $229 CoTerm - EE Emp Cnt w/im - All Tiers - 11 Mnth L-WBX-EE-EC-M12 $250 CoTerm - EE Emp Cnt w/im - All Tiers - 12 Mnth L-WBX-EE-EC-M13 $269 CoTerm - EE Emp Cnt w/im - All Tiers - 13 Mnth L-WBX-EE-EC-M14 $288 CoTerm - EE Emp Cnt w/im - All Tiers - 14 Mnth L-WBX-EE-EC-M15 $306 CoTerm - EE Emp Cnt w/im - All Tiers - 15 Mnth L-WBX-EE-EC-M16 $325 CoTerm - EE Emp Cnt w/im - All Tiers - 16 Mnth L-WBX-EE-EC-M17 $344 CoTerm - EE Emp Cnt w/im - All Tiers - 17 Mnth L-WBX-EE-EC-M18 $363 CoTerm - EE Emp Cnt w/im - All Tiers - 18 Mnth L-WBX-EE-EC-M19 $381 CoTerm - EE Emp Cnt w/im - All Tiers - 19 Mnth L-WBX-EE-EC-M20 $400 CoTerm - EE Emp Cnt w/im - All Tiers - 20 Mnth L-WBX-EE-EC-M21 $419 CoTerm - EE Emp Cnt w/im - All Tiers - 21 Mnth L-WBX-EE-EC-M22 $438 CoTerm - EE Emp Cnt w/im - All Tiers - 22 Mnth L-WBX-EE-EC-M23 $456 CoTerm - EE Emp Cnt w/im - All Tiers - 23 Mnth L-WBX-EE-EC-M24 $475 CoTerm - EE Emp Cnt w/im - All Tiers - 24 Mnth L-WBX-EE-EC-M25 $492 CoTerm - EE Emp Cnt w/im - All Tiers - 25 Mnth L-WBX-EE-EC-M26 $508 CoTerm - EE Emp Cnt w/im - All Tiers - 26 Mnth L-WBX-EE-EC-M27 $525 CoTerm - EE Emp Cnt w/im - All Tiers - 27 Mnth L-WBX-EE-EC-M28 $542 CoTerm - EE Emp Cnt w/im - All Tiers - 28 Mnth L-WBX-EE-EC-M29 $558 CoTerm - EE Emp Cnt w/im - All Tiers - 29 Mnth L-WBX-EE-EC-M30 $575 CoTerm - EE Emp Cnt w/im - All Tiers - 30 Mnth L-WBX-EE-EC-M31 $592 CoTerm - EE Emp Cnt w/im - All Tiers - 31 Mnth L-WBX-EE-EC-M32 $608 CoTerm - EE Emp Cnt w/im - All Tiers - 32 Mnth L-WBX-EE-EC-M33 $625 CoTerm - EE Emp Cnt w/im - All Tiers - 33 Mnth L-WBX-EE-EC-M34 $642 CoTerm - EE Emp Cnt w/im - All Tiers - 34 Mnth L-WBX-EE-EC-M35 $658 CoTerm - EE Emp Cnt w/im - All Tiers - 35 Mnth L-WBX-EE-EC-M36 $675 CoTerm - EE Emp Cnt w/im - All Tiers - 36 Mnth L-WBX-EE-EC-M37 $691 CoTerm - EE Emp Cnt w/im - All Tiers - 37 Mnth L-WBX-EE-EC-M38 $707 CoTerm - EE Emp Cnt w/im - All Tiers - 38 Mnth L-WBX-EE-EC-M39 $724 CoTerm - EE Emp Cnt w/im - All Tiers - 39 Mnth L-WBX-EE-EC-M40 $740 CoTerm - EE Emp Cnt w/im - All Tiers - 40 Mnth L-WBX-EE-EC-M41 $756 CoTerm - EE Emp Cnt w/im - All Tiers - 41 Mnth L-WBX-EE-EC-M42 $772 CoTerm - EE Emp Cnt w/im - All Tiers - 42 Mnth L-WBX-EE-EC-M43 $788 CoTerm - EE Emp Cnt w/im - All Tiers - 43 Mnth L-WBX-EE-EC-M44 $804 CoTerm - EE Emp Cnt w/im - All Tiers - 44 Mnth L-WBX-EE-EC-M45 $821 CoTerm - EE Emp Cnt w/im - All Tiers - 45 Mnth L-WBX-EE-EC-M46 $837 CoTerm - EE Emp Cnt w/im - All Tiers - 46 Mnth L-WBX-EE-EC-M47 $853 CoTerm - EE Emp Cnt w/im - All Tiers - 47 Mnth L-WBX-EE-EC-M48 $869 CoTerm - EE Emp Cnt w/im - All Tiers - 48 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 31 of 57

L-WBX-EE-EC-M49 $885 CoTerm - EE Emp Cnt w/im - All Tiers - 49 Mnth L-WBX-EE-EC-M50 $901 CoTerm - EE Emp Cnt w/im - All Tiers - 50 Mnth L-WBX-EE-EC-M51 $917 CoTerm - EE Emp Cnt w/im - All Tiers - 51 Mnth L-WBX-EE-EC-M52 $934 CoTerm - EE Emp Cnt w/im - All Tiers - 52 Mnth L-WBX-EE-EC-M53 $950 CoTerm - EE Emp Cnt w/im - All Tiers - 53 Mnth L-WBX-EE-EC-M54 $966 CoTerm - EE Emp Cnt w/im - All Tiers - 54 Mnth L-WBX-EE-EC-M55 $982 CoTerm - EE Emp Cnt w/im - All Tiers - 55 Mnth L-WBX-EE-EC-M56 $998 CoTerm - EE Emp Cnt w/im - All Tiers - 56 Mnth L-WBX-EE-EC-M57 $1,015 CoTerm - EE Emp Cnt w/im - All Tiers - 57 Mnth L-WBX-EE-EC-M58 $1,031 CoTerm - EE Emp Cnt w/im - All Tiers - 58 Mnth L-WBX-EE-EC-M59 $1,047 CoTerm - EE Emp Cnt w/im - All Tiers - 59 Mnth New Subscription - WebEx Meeting Center Employee Count with Instant Messaging L-WBX-MC-EC-NEW WebEx MC Employee Count - New Service Term L-WBX-MC-EC-S2-NY1 $210 New - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 1YR L-WBX-MC-EC-S2-NY2 $399 New - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 2YR L-WBX-MC-EC-S2-NY3 $567 New - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 3YR L-WBX-MC-EC-S2-NY5 $893 New - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 5YR L-WBX-MC-EC-S3-NY1 $195 New - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-MC-EC-S3-NY2 $371 New - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 2YR L-WBX-MC-EC-S3-NY3 $527 New - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-MC-EC-S3-NY5 $829 New - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 5YR L-WBX-MC-EC-S4-NY1 $165 New - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-MC-EC-S4-NY2 $314 New - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-MC-EC-S4-NY3 $446 New - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-MC-EC-S4-NY5 $701 New - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-MC-EC-S5-NY1 $130 New - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 1YR L-WBX-MC-EC-S5-NY2 $247 New - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 2YR L-WBX-MC-EC-S5-NY3 $351 New - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 3YR L-WBX-MC-EC-S5-NY5 $553 New - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 5YR Renewal Subscription - WebEx Meeting Center Employee Count with Instant Messaging L-WBX-MC-EC-RENEW WebEx MC Employee Count - Renewal Service Term L-WBX-MC-EC-S2-RY1 $210 Renew - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 1YR L-WBX-MC-EC-S2-RY2 $399 Renew - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 2YR L-WBX-MC-EC-S2-RY3 $567 Renew - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 3YR L-WBX-MC-EC-S2-RY5 $893 Renew - MC Emp Cnt w/im - Tier 2 (100-999 Users) - 5YR L-WBX-MC-EC-S3-RY1 $195 Renew - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-MC-EC-S3-RY2 $371 Renew - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 2YR L-WBX-MC-EC-S3-RY3 $527 Renew - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-MC-EC-S3-RY5 $829 Renew - MC Emp Cnt w/im - Tier 3 (1,000-9,999 Users) - 5YR L-WBX-MC-EC-S4-RY1 $165 Renew - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-MC-EC-S4-RY2 $314 Renew - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-MC-EC-S4-RY3 $446 Renew - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-MC-EC-S4-RY5 $701 Renew - MC Emp Cnt w/im - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-MC-EC-S5-RY1 $130 Renew - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 1YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 32 of 57

L-WBX-MC-EC-S5-RY2 $247 Renew - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 2YR L-WBX-MC-EC-S5-RY3 $351 Renew - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 3YR L-WBX-MC-EC-S5-RY5 $553 Renew - MC Emp Cnt w/im - Tier 5 (25,000+ Users) - 5YR Add-on Co-term Subscription - WebEx Meeting Center Employee Count with Instant Messaging L-WBX-MC-EC-ADDON WebEx MC Employee Count - CoTerm Service Term L-WBX-MC-EC-M1 $18 Co-Term - MC Emp Cnt w/im - All Tiers - 1 Mnth L-WBX-MC-EC-M2 $35 CoTerm - MC Emp Cnt w/im - All Tiers - 2 Mnth L-WBX-MC-EC-M3 $53 CoTerm - MC Emp Cnt w/im - All Tiers - 3 Mnth L-WBX-MC-EC-M4 $70 CoTerm - MC Emp Cnt w/im - All Tiers - 5 Mnth L-WBX-MC-EC-M5 $88 CoTerm - MC Emp Cnt w/im - All Tiers - 5 Mnth L-WBX-MC-EC-M6 $105 CoTerm - MC Emp Cnt w/im - All Tiers - 6 Mnth L-WBX-MC-EC-M7 $123 CoTerm - MC Emp Cnt w/im - All Tiers - 7 Mnth L-WBX-MC-EC-M8 $140 CoTerm - MC Emp Cnt w/im - All Tiers - 8 Mnth L-WBX-MC-EC-M9 $158 CoTerm - MC Emp Cnt w/im - All Tiers - 9 Mnth L-WBX-MC-EC-M10 $175 CoTerm - MC Emp Cnt w/im - All Tiers - 10 Mnth L-WBX-MC-EC-M11 $193 CoTerm - MC Emp Cnt w/im - All Tiers - 11 Mnth L-WBX-MC-EC-M12 $210 CoTerm - MC Emp Cnt w/im - All Tiers - 12 Mnth L-WBX-MC-EC-M13 $226 CoTerm - MC Emp Cnt w/im - All Tiers - 13 Mnth L-WBX-MC-EC-M14 $242 CoTerm - MC Emp Cnt w/im - All Tiers - 14 Mnth L-WBX-MC-EC-M15 $257 CoTerm - MC Emp Cnt w/im - All Tiers - 15 Mnth L-WBX-MC-EC-M16 $273 CoTerm - MC Emp Cnt w/im - All Tiers - 16 Mnth L-WBX-MC-EC-M17 $289 CoTerm - MC Emp Cnt w/im - All Tiers - 17 Mnth L-WBX-MC-EC-M18 $305 CoTerm - MC Emp Cnt w/im - All Tiers - 18 Mnth L-WBX-MC-EC-M19 $320 CoTerm - MC Emp Cnt w/im - All Tiers - 19 Mnth L-WBX-MC-EC-M20 $336 CoTerm - MC Emp Cnt w/im - All Tiers - 20 Mnth L-WBX-MC-EC-M21 $352 CoTerm - MC Emp Cnt w/im - All Tiers - 21 Mnth L-WBX-MC-EC-M22 $368 CoTerm - MC Emp Cnt w/im - All Tiers - 22 Mnth L-WBX-MC-EC-M23 $383 CoTerm - MC Emp Cnt w/im - All Tiers - 23 Mnth L-WBX-MC-EC-M24 $399 CoTerm - MC Emp Cnt w/im - All Tiers - 24 Mnth L-WBX-MC-EC-M25 $413 CoTerm - MC Emp Cnt w/im - All Tiers - 25 Mnth L-WBX-MC-EC-M26 $427 CoTerm - MC Emp Cnt w/im - All Tiers - 26 Mnth L-WBX-MC-EC-M27 $441 CoTerm - MC Emp Cnt w/im - All Tiers - 27 Mnth L-WBX-MC-EC-M28 $455 CoTerm - MC Emp Cnt w/im - All Tiers - 28 Mnth L-WBX-MC-EC-M29 $469 CoTerm - MC Emp Cnt w/im - All Tiers - 29 Mnth L-WBX-MC-EC-M30 $483 CoTerm - MC Emp Cnt w/im - All Tiers - 30 Mnth L-WBX-MC-EC-M31 $497 CoTerm - MC Emp Cnt w/im - All Tiers - 31 Mnth L-WBX-MC-EC-M32 $511 CoTerm - MC Emp Cnt w/im - All Tiers - 32 Mnth L-WBX-MC-EC-M33 $525 CoTerm - MC Emp Cnt w/im - All Tiers - 33 Mnth L-WBX-MC-EC-M34 $539 CoTerm - MC Emp Cnt w/im - All Tiers - 34 Mnth L-WBX-MC-EC-M35 $553 CoTerm - MC Emp Cnt w/im - All Tiers - 35 Mnth L-WBX-MC-EC-M36 $567 CoTerm - MC Emp Cnt w/im - All Tiers - 36 Mnth L-WBX-MC-EC-M37 $581 CoTerm - MC Emp Cnt w/im - All Tiers - 37 Mnth L-WBX-MC-EC-M38 $594 CoTerm - MC Emp Cnt w/im - All Tiers - 38 Mnth L-WBX-MC-EC-M39 $608 CoTerm - MC Emp Cnt w/im - All Tiers - 39 Mnth L-WBX-MC-EC-M40 $621 CoTerm - MC Emp Cnt w/im - All Tiers - 40 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 33 of 57

L-WBX-MC-EC-M41 $635 CoTerm - MC Emp Cnt w/im - All Tiers - 41 Mnth L-WBX-MC-EC-M42 $649 CoTerm - MC Emp Cnt w/im - All Tiers - 42 Mnth L-WBX-MC-EC-M43 $662 CoTerm - MC Emp Cnt w/im - All Tiers - 43 Mnth L-WBX-MC-EC-M44 $676 CoTerm - MC Emp Cnt w/im - All Tiers - 44 Mnth L-WBX-MC-EC-M45 $689 CoTerm - MC Emp Cnt w/im - All Tiers - 45 Mnth L-WBX-MC-EC-M46 $703 CoTerm - MC Emp Cnt w/im - All Tiers - 46 Mnth L-WBX-MC-EC-M47 $716 CoTerm - MC Emp Cnt w/im - All Tiers - 47 Mnth L-WBX-MC-EC-M48 $730 CoTerm - MC Emp Cnt w/im - All Tiers - 48 Mnth L-WBX-MC-EC-M49 $744 CoTerm - MC Emp Cnt w/im - All Tiers - 49 Mnth L-WBX-MC-EC-M50 $757 CoTerm - MC Emp Cnt w/im - All Tiers - 50 Mnth L-WBX-MC-EC-M51 $771 CoTerm - MC Emp Cnt w/im - All Tiers - 51 Mnth L-WBX-MC-EC-M52 $784 CoTerm - MC Emp Cnt w/im - All Tiers - 52 Mnth L-WBX-MC-EC-M53 $798 CoTerm - MC Emp Cnt w/im - All Tiers - 53 Mnth L-WBX-MC-EC-M54 $812 CoTerm - MC Emp Cnt w/im - All Tiers - 54 Mnth L-WBX-MC-EC-M55 $825 CoTerm - MC Emp Cnt w/im - All Tiers - 55 Mnth L-WBX-MC-EC-M56 $839 CoTerm - MC Emp Cnt w/im - All Tiers - 56 Mnth L-WBX-MC-EC-M57 $852 CoTerm - MC Emp Cnt w/im - All Tiers - 57 Mnth L-WBX-MC-EC-M58 $866 CoTerm - MC Emp Cnt w/im - All Tiers - 58 Mnth L-WBX-MC-EC-M59 $879 CoTerm - MC Emp Cnt w/im - All Tiers - 59 Mnth New Subscription - WebEx Messenger/IM Employee Count L-WBX-IM-EC-NEW WebEx IM Employee Count - New Service Term L-WBX-IM-EC-S2-NY1 $42 New - IM Emp Cnt - Tier 2 (100-999 Users) - 1 YR L-WBX-IM-EC-S2-NY2 $80 New - IM Emp Cnt - Tier 2 (100-999 Users) - 2 YR L-WBX-IM-EC-S2-NY3 $113 New - IM Emp Cnt - Tier 2 (100-999 Users) - 3 YR L-WBX-IM-EC-S2-NY5 $179 New - IM Emp Cnt - Tier 2 (100-999 Users) - 5 YR L-WBX-IM-EC-S4-NY1 $27 New - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 1 YR L-WBX-IM-EC-S4-NY2 $51 New - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 2 YR L-WBX-IM-EC-S4-NY3 $73 New - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 3 YR L-WBX-IM-EC-S4-NY5 $115 New - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 5 YR L-WBX-IM-EC-S3-NY1 $42 New - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 1 YR L-WBX-IM-EC-S3-NY2 $80 New - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 2 YR L-WBX-IM-EC-S3-NY3 $113 New - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 3 YR L-WBX-IM-EC-S3-NY5 $179 New - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 5 YR L-WBX-IM-EC-S5-NY1 $27 New - IM Emp Cnt - Tier 5 (25,000+ Users) - 1 YR L-WBX-IM-EC-S5-NY2 $51 New - IM Emp Cnt - Tier 5 (25,000+ Users) - 2 YR L-WBX-IM-EC-S5-NY3 $73 New - IM Emp Cnt - Tier 5 (25,000+ Users) - 3 YR L-WBX-IM-EC-S5-NY5 $115 New - IM Emp Cnt - Tier 5 (25,000+ Users) - 5 YR Renewal Subscription - WebEx Messenger/IM Employee Count L-WBX-IM-EC-RENEW WebEx IM Employee Count - Renewal Service Term L-WBX-IM-EC-S2-RY1 $42 Renew - IM Emp Cnt - Tier 2 (100-999 Users) - 1YR L-WBX-IM-EC-S2-RY2 $80 Renew - IM Emp Cnt - Tier 2 (100-999 Users) - 2YR L-WBX-IM-EC-S2-RY3 $113 Renew - IM Emp Cnt - Tier 2 (100-999 Users) - 3YR L-WBX-IM-EC-S2-RY5 $179 Renew - IM Emp Cnt - Tier 2 (100-999 Users) - 5YR L-WBX-IM-EC-S3-RY1 $42 Renew - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 1YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 34 of 57

L-WBX-IM-EC-S3-RY2 $80 Renew - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 2YR L-WBX-IM-EC-S3-RY3 $113 Renew - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-IM-EC-S3-RY5 $179 Renew - IM Emp Cnt - Tier 3 (1,000-9,999 Users) - 5YR L-WBX-IM-EC-S4-RY1 $27 Renew - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-IM-EC-S4-RY2 $51 Renew - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-IM-EC-S4-RY3 $73 Renew - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-IM-EC-S4-RY5 $115 Renew - IM Emp Cnt - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-IM-EC-S5-RY1 $27 Renew - IM Emp Cnt - Tier 5 (25,000+ Users) - 1YR L-WBX-IM-EC-S5-RY2 $51 Renew - IM Emp Cnt - Tier 5 (25,000+ Users) - 2YR L-WBX-IM-EC-S5-RY3 $73 Renew - IM Emp Cnt - Tier 5 (25,000+ Users) - 3YR L-WBX-IM-EC-S5-RY5 $115 Renew - IM Emp Cnt - Tier 5 (25,000+ Users) - 5YR Add-on Co-term Subscription- WebEx Messenger/IM Employee Count L-WBX-IM-EC-ADDON WebEx IM Employee Count - Service Term L-WBX-IM-EC-M1 $4 CoTerm Service - IM Emp Cnt - All Tiers - 1 Mnth L-WBX-IM-EC-M2 $7 CoTerm Service - IM Emp Cnt - All Tiers - 2 Mnth L-WBX-IM-EC-M3 $11 CoTerm Service - IM Emp Cnt - All Tiers - 3 Mnth L-WBX-IM-EC-M4 $14 CoTerm Service - IM Emp Cnt - All Tiers - 4 Mnth L-WBX-IM-EC-M5 $18 CoTerm Service - IM Emp Cnt - All Tiers - 5 Mnth L-WBX-IM-EC-M6 $21 CoTerm Service - IM Emp Cnt - All Tiers - 6 Mnth L-WBX-IM-EC-M7 $25 CoTerm Service - IM Emp Cnt - All Tiers - 7 Mnth L-WBX-IM-EC-M8 $28 CoTerm Service - IM Emp Cnt - All Tiers - 8 Mnth L-WBX-IM-EC-M9 $32 CoTerm Service - IM Emp Cnt - All Tiers - 9 Mnth L-WBX-IM-EC-M10 $35 CoTerm Service - IM Emp Cnt - All Tiers - 10 Mnth L-WBX-IM-EC-M11 $39 CoTerm Service - IM Emp Cnt - All Tiers - 11 Mnth L-WBX-IM-EC-M12 $42 CoTerm Service - IM Emp Cnt - All Tiers - 12 Mnth L-WBX-IM-EC-M13 $45 Co-Term Service - IM Emp Cnt - All Tiers - 13 Mnth L-WBX-IM-EC-M14 $48 Co-Term Service - IM Emp Cnt - All Tiers - 14 Mnth L-WBX-IM-EC-M15 $52 Co-Term Service - IM Emp Cnt - All Tiers - 15 Mnth L-WBX-IM-EC-M16 $55 CoTerm Service - IM Emp Cnt - All Tiers - 16 Mnth L-WBX-IM-EC-M17 $58 CoTerm Service - IM Emp Cnt - All Tiers - 17 Mnth L-WBX-IM-EC-M18 $61 CoTerm Service - IM Emp Cnt - All Tiers - 18 Mnth L-WBX-IM-EC-M19 $64 CoTerm Service - IM Emp Cnt - All Tiers - 19 Mnth L-WBX-IM-EC-M20 $67 CoTerm Service - IM Emp Cnt - All Tiers - 20 Mnth L-WBX-IM-EC-M21 $71 CoTerm Service - IM Emp Cnt - All Tiers - 21 Mnth L-WBX-IM-EC-M22 $74 CoTerm Service - IM Emp Cnt - All Tiers - 22 Mnth L-WBX-IM-EC-M23 $77 CoTerm Service - IM Emp Cnt - All Tiers - 23 Mnth L-WBX-IM-EC-M24 $80 CoTerm Service - IM Emp Cnt - All Tiers - 24 Mnth L-WBX-IM-EC-M25 $83 CoTerm Service - IM Emp Cnt - All Tiers - 25 Mnth L-WBX-IM-EC-M26 $86 CoTerm Service - IM Emp Cnt - All Tiers - 26 Mnth L-WBX-IM-EC-M27 $88 CoTerm Service - IM Emp Cnt - All Tiers - 27 Mnth L-WBX-IM-EC-M28 $91 CoTerm Service - IM Emp Cnt - All Tiers - 28 Mnth L-WBX-IM-EC-M29 $94 CoTerm Service - IM Emp Cnt - All Tiers - 29 Mnth L-WBX-IM-EC-M30 $97 CoTerm Service - IM Emp Cnt - All Tiers - 30 Mnth L-WBX-IM-EC-M31 $99 CoTerm Service - IM Emp Cnt - All Tiers - 31 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 35 of 57

L-WBX-IM-EC-M32 $102 CoTerm Service - IM Emp Cnt - All Tiers - 32 Mnth L-WBX-IM-EC-M33 $105 CoTerm Service - IM Emp Cnt - All Tiers - 33 Mnth L-WBX-IM-EC-M34 $108 CoTerm Service - IM Emp Cnt - All Tiers - 34 Mnth L-WBX-IM-EC-M35 $110 CoTerm Service - IM Emp Cnt - All Tiers - 35 Mnth L-WBX-IM-EC-M36 $113 CoTerm Service - IM Emp Cnt - All Tiers - 36 Mnth L-WBX-IM-EC-M37 $116 CoTerm Service - IM Emp Cnt - All Tiers - 37 Mnth L-WBX-IM-EC-M38 $119 CoTerm Service - IM Emp Cnt - All Tiers - 38 Mnth L-WBX-IM-EC-M39 $121 CoTerm Service - IM Emp Cnt - All Tiers - 39 Mnth L-WBX-IM-EC-M40 $124 CoTerm Service - IM Emp Cnt - All Tiers - 40 Mnth L-WBX-IM-EC-M41 $127 CoTerm Service - IM Emp Cnt - All Tiers - 41 Mnth L-WBX-IM-EC-M42 $130 CoTerm Service - IM Emp Cnt - All Tiers - 42 Mnth L-WBX-IM-EC-M43 $132 CoTerm Service - IM Emp Cnt - All Tiers - 43 Mnth L-WBX-IM-EC-M44 $135 CoTerm Service - IM Emp Cnt - All Tiers - 44 Mnth L-WBX-IM-EC-M45 $138 CoTerm Service - IM Emp Cnt - All Tiers - 45 Mnth L-WBX-IM-EC-M46 $141 CoTerm Service - IM Emp Cnt - All Tiers - 46 Mnth L-WBX-IM-EC-M47 $143 CoTerm Service - IM Emp Cnt - All Tiers - 47 Mnth L-WBX-IM-EC-M48 $146 CoTerm Service - IM Emp Cnt - All Tiers - 48 Mnth L-WBX-IM-EC-M49 $149 CoTerm Service - IM Emp Cnt - All Tiers - 49 Mnth L-WBX-IM-EC-M50 $152 CoTerm Service - IM Emp Cnt - All Tiers - 50 Mnth L-WBX-IM-EC-M51 $154 CoTerm Service - IM Emp Cnt - All Tiers - 51 Mnth L-WBX-IM-EC-M52 $157 CoTerm Service - IM Emp Cnt - All Tiers - 52 Mnth L-WBX-IM-EC-M53 $160 CoTerm Service - IM Emp Cnt - All Tiers - 53 Mnth L-WBX-IM-EC-M54 $163 CoTerm Service - IM Emp Cnt - All Tiers - 54 Mnth L-WBX-IM-EC-M55 $165 CoTerm Service - IM Emp Cnt - All Tiers - 55 Mnth L-WBX-IM-EC-M56 $168 CoTerm Service - IM Emp Cnt - All Tiers - 56 Mnth L-WBX-IM-EC-M57 $171 CoTerm Service - IM Emp Cnt - All Tiers - 57 Mnth L-WBX-IM-EC-M58 $174 CoTerm Service - IM Emp Cnt - All Tiers - 58 Mnth L-WBX-IM-EC-M59 $176 CoTerm Service - IM Emp Cnt - All Tiers - 59 Mnth Table 14. Cisco WebEx - Active User Service Subscription SKUs New Subscription - WebEx Enterprise Edition Active User with Instant Messaging L-WBX-EE-AU-NEW WebEx EE Active User w/im - New Service Term L-WBX-EE-AU-S2-NY1 $630 New - EE Active User w/im - Tier 2 (75-999 Users) - 1YR L-WBX-EE-AU-S3-NY1 $590 New - EE Active User w/im - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-EE-AU-S4-NY1 $500 New - EE Active User w/im - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-EE-AU-S5-NY1 $390 New - EE Active User w/im - Tier 5 (25,000+ Users) - 1YR Renewal Subscription - WebEx Enterprise Edition Active User with Instant Messaging L-WBX-EE-AU-RENEW WebEx EE Active User w/im - Renew Service Term L-WBX-EE-AU-S2-RY1 $630 Renew - EE Active User w/im - Tier 2 (75-999 Users) - 1YR L-WBX-EE-AU-S3-RY1 $590 Renew - EE Active User w/im - Tier 3 (1,000-9,999Users) - 1YR L-WBX-EE-AU-S4-RY1 $500 Renew - EE Active User w/im - Tier 4 (10,000-24,999Users) - 1YR L-WBX-EE-AU-S5-RY1 $390 Renew - EE Active User w/im - Tier 5 (25,000+ Users) - 1YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 36 of 57

Add-on Co-term Subscription - WebEx Enterprise Edition Active User with Instant Messaging L-WBX-EE-AU-ADDON WebEx EE Active User w/im - CoTerm Service Term L-WBX-EE-AU-M1 $53 CoTerm Service - EE Active User w/im - 1 Mnth L-WBX-EE-AU-M2 $105 CoTerm Service - EE Active User w/im - 2 Mnth L-WBX-EE-AU-M3 $158 CoTerm Service - EE Active User w/im - 3 Mnth L-WBX-EE-AU-M4 $210 CoTerm Service - EE Active User w/im - 4 Mnth L-WBX-EE-AU-M5 $263 CoTerm Service - EE Active User w/im - 5 Mnth L-WBX-EE-AU-M6 $315 CoTerm Service - EE Active User w/im - 6 Mnth L-WBX-EE-AU-M7 $368 CoTerm Service - EE Active User w/im - 7 Mnth L-WBX-EE-AU-M8 $420 CoTerm Service - EE Active User w/im - 8 Mnth L-WBX-EE-AU-M9 $473 CoTerm Service - EE Active User w/im - 9 Mnth L-WBX-EE-AU-M10 $525 CoTerm Service - EE Active User w/im - 10 Mnth L-WBX-EE-AU-M11 $578 CoTerm Service - EE Active User w/im - 11 Mnth New Subscription - WebEx Meeting Center Active User with Instant Messaging L-WBX-MC-AU-NEW WebEx MC Active User w/im - New Service Term L-WBX-MC-AU-S2-NY1 $525 New - MC Active User w/im - Tier 2 (75-999 Users) - 1YR L-WBX-MC-AU-S3-NY1 $485 New - MC Active User w/im - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-MC-AU-S4-NY1 $410 New - MC Active User w/im - Tier 4 (10,000-24,999Users) - 1YR L-WBX-MC-AU-S5-NY1 $325 New - MC Active User w/im - Tier 5 (25,000+ Users) - 1YR Renewal Subscription - WebEx Meeting Center Active User with Instant Messaging L-WBX-MC-AU-RENEW WebEx MC Active User - Renew Service Term L-WBX-MC-AU-S2-RY1 $525 Renew - MC Active User w/im - Tier 2 (75-999 Users) - 1YR L-WBX-MC-AU-S3-RY1 $485 Renew - MC Active User w/im - Tier 3 (1,000-9,999Users) - 1YR L-WBX-MC-AU-S4-RY1 $410 Renew - MC Active User w/im - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-MC-AU-S5-RY1 $325 Renew - MC Active User w/im - Tier 5 (25,000 Users) - 1YR Add-on Co-term Subscription - WebEx Meeting Center Active User with Instant Messaging L-WBX-MC-AU-ADDON WebEx MC Active User w/im - CoTerm Service Term L-WBX-MC-AU-M1 $44 CoTerm Service - MC Active User w/im - All Tiers - 1 Mnt L-WBX-MC-AU-M2 $88 CoTerm Service - MC Active User w/im - All Tiers - 2 Mnt L-WBX-MC-AU-M3 $131 CoTerm Service - MC Active User w/im - All Tiers - 3 Mnt L-WBX-MC-AU-M4 $175 CoTerm Service - MC Active User w/im - All Tiers - 4 Mnt L-WBX-MC-AU-M5 $219 CoTerm Service - MC Active User w/im - All Tiers - 5 Mnt L-WBX-MC-AU-M6 $263 CoTerm Service - MC Active User w/im - All Tiers - 6 Mnt L-WBX-MC-AU-M7 $306 CoTerm Service - MC Active User w/im - All Tiers - 7 Mnt L-WBX-MC-AU-M8 $350 CoTerm Service - MC Active User w/im - All Tiers - 8 Mnt L-WBX-MC-AU-M9 $394 CoTerm Service - MC Active User w/im - All Tiers - 9 Mnt L-WBX-MC-AU-M10 $438 CoTerm Service - MC Active User w/im - All Tiers - 10 Mnt L-WBX-MC-AU-M11 $481 CoTerm Service - MC Active User w/im - All Tiers - 11 Mnt 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 37 of 57

Table 15. Cisco WebEx - Named User Service Subscription SKUs New Subscription - WebEx Enterprise Edition Named User L-WBX-EE-NU-NEW WebEx EE Named User - New Service Term L-WBX-EE-NU-S2-NY1 $1,030 New Service - EE Named User - Tier 2 (25-999 Users) - 1YR L-WBX-EE-NU-S2-NY2 $1,955 New Service - EE Named User - Tier 2 (25-999 Users) - 2YR L-WBX-EE-NU-S2-NY3 $2,780 New Service - EE Named User - Tier 2 (25-999 Users) - 3YR L-WBX-EE-NU-S2-NY5 $4,378 New Service - EE Named User - Tier 2 (25-999 Users) - 5YR L-WBX-EE-NU-S3-NY1 $755 New Service - EE Named User - Tier 3 (1,000-4,999User) - 1YR L-WBX-EE-NU-S3-NY2 $1,435 New Service - EE Named User - Tier 3 (1,000-4,999User) - 2YR L-WBX-EE-NU-S3-NY3 $2,040 New Service - EE Named User - Tier 3 (1,000-4,999User) - 3YR L-WBX-EE-NU-S3-NY5 $3,209 New Service - EE Named User - Tier 3 (1,000-4,999User) - 5YR L-WBX-EE-NU-S4-NY1 $500 New Service - EE Named User - Tier 4 (5,000+ Users) - 1YR L-WBX-EE-NU-S4-NY2 $950 New Service - EE Named User - Tier 4 (5,000+ Users) - 2YR L-WBX-EE-NU-S4-NY3 $1,350 New Service - EE Named User - Tier 4 (5,000+ Users) - 3YR L-WBX-EE-NU-S4-NY5 $2,125 New Service - EE Named User - Tier 4 (5,000+ Users) - 5YR Renewal Subscription - WebEx Enterprise Edition Named User L-WBX-EE-NU-RENEW WebEx EE Named User - Renewal Service Term L-WBX-EE-NU-S2-RY1 $1,030 Renew - EE Named User - Tier 2 (25-999 Users) - 1YR L-WBX-EE-NU-S2-RY2 $1,955 Renew - EE Named User - Tier 2 (25-999 Users) - 2YR L-WBX-EE-NU-S2-RY3 $2,780 Renew - EE Named User - Tier 2 (25-999 Users) - 3YR L-WBX-EE-NU-S2-RY5 $4,378 Renew - EE Named User - Tier 2 (25-999 Users) - 5YR L-WBX-EE-NU-S3-RY1 $755 Renew - EE Named User - Tier 3 (1,000-4,999 Users) - 1YR L-WBX-EE-NU-S3-RY2 $1,435 Renew - EE Named User - Tier 3 (1,000-4,999 Users) - 2YR L-WBX-EE-NU-S3-RY3 $2,040 Renew - EE Named User - Tier 3 (1,000-4,999 Users) - 3YR L-WBX-EE-NU-S3-RY5 $3,209 Renew - EE Named User - Tier 3 (1,000-4,999 Users) - 5YR L-WBX-EE-NU-S4-RY1 $500 Renew - EE Named User - Tier 4 (5,000+ Users) - 1YR L-WBX-EE-NU-S4-RY2 $950 Renew - EE Named User - Tier 4 (1,000-4,999 Users) - 2YR L-WBX-EE-NU-S4-RY3 $1,350 Renew - EE Named User - Tier 4 (1,000-4,999 Users) - 3YR L-WBX-EE-NU-S4-RY5 $2,125 Renew - EE Named User - Tier 4 (1,000-4,999 Users) - 5YR Add-on Co-term Subscription - WebEx Enterprise Edition Named User L-WBX-EE-NU-ADDON WebEx EE Named User - CoTerm Service Term L-WBX-EE-NU-M1 $86 CoTerm Service - EE Named User - All Tiers - 1 Mnth L-WBX-EE-NU-M2 $172 CoTerm Service - EE Named User - All Tiers - 2 Mnth L-WBX-EE-NU-M3 $258 CoTerm Service - EE Named User - All Tiers - 3 Mnth L-WBX-EE-NU-M4 $343 CoTerm Service - EE Named User - All Tiers - 4 Mnth L-WBX-EE-NU-M5 $429 CoTerm Service - EE Named User - All Tiers - 5 Mnth L-WBX-EE-NU-M6 $515 CoTerm Service - EE Named User - All Tiers - 6 Mnth L-WBX-EE-NU-M7 $601 CoTerm Service - EE Named User - All Tiers - 7 Mnth L-WBX-EE-NU-M8 $687 CoTerm Service - EE Named User - All Tiers - 8 Mnth L-WBX-EE-NU-M9 $773 CoTerm Service - EE Named User - All Tiers - 9 Mnth L-WBX-EE-NU-M10 $858 CoTerm Service - EE Named User - All Tiers - 10 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 38 of 57

L-WBX-EE-NU-M11 $944 CoTerm Service - EE Named User - All Tiers - 11 Mnth L-WBX-EE-NU-M12 $1,030 CoTerm Service - EE Named User - All Tiers - 12 Mnth L-WBX-EE-NU-M13 $1,107 CoTerm Service - EE Named User - All Tiers - 13 Mnth L-WBX-EE-NU-M14 $1,184 CoTerm Service - EE Named User - All Tiers - 14 Mnth L-WBX-EE-NU-M15 $1,261 CoTerm Service - EE Named User - All Tiers - 15 Mnth L-WBX-EE-NU-M16 $1,338 CoTerm Service - EE Named User - All Tiers - 16 Mnth L-WBX-EE-NU-M17 $1,415 CoTerm Service - EE Named User - All Tiers - 17 Mnth L-WBX-EE-NU-M18 $1,493 CoTerm Service - EE Named User - All Tiers - 18 Mnth L-WBX-EE-NU-M19 $1,570 CoTerm Service - EE Named User - All Tiers - 19 Mnth L-WBX-EE-NU-M20 $1,647 CoTerm Service - EE Named User - All Tiers - 20 Mnth L-WBX-EE-NU-M21 $1,724 CoTerm Service - EE Named User - All Tiers - 21 Mnth L-WBX-EE-NU-M22 $1,801 CoTerm Service - EE Named User - All Tiers - 22 Mnth L-WBX-EE-NU-M23 $1,878 CoTerm Service - EE Named User - All Tiers - 23 Mnth L-WBX-EE-NU-M24 $1,955 CoTerm Service - EE Named User - All Tiers - 24 Mnth L-WBX-EE-NU-M25 $2,024 CoTerm Service - EE Named User - All Tiers - 25 Mnth L-WBX-EE-NU-M26 $2,093 CoTerm Service - EE Named User - All Tiers - 26 Mnth L-WBX-EE-NU-M27 $2,161 CoTerm Service - EE Named User - All Tiers - 27 Mnth L-WBX-EE-NU-M28 $2,230 CoTerm Service - EE Named User - All Tiers - 28 Mnth L-WBX-EE-NU-M29 $2,299 CoTerm Service - EE Named User - All Tiers - 29 Mnth L-WBX-EE-NU-M30 $2,368 CoTerm Service - EE Named User - All Tiers - 30 Mnth L-WBX-EE-NU-M31 $2,436 CoTerm Service - EE Named User - All Tiers - 31 Mnth L-WBX-EE-NU-M32 $2,505 CoTerm Service - EE Named User - All Tiers - 32 Mnth L-WBX-EE-NU-M33 $2,574 CoTerm Service - EE Named User - All Tiers - 33 Mnth L-WBX-EE-NU-M34 $2,643 CoTerm Service - EE Named User - All Tiers - 34 Mnth L-WBX-EE-NU-M35 $2,711 CoTerm Service - EE Named User - All Tiers - 35 Mnth L-WBX-EE-NU-M36 $2,780 CoTerm Service - EE Named User - All Tiers - 36 Mnth L-WBX-EE-NU-M37 $2,847 CoTerm Service - EE Named User - All Tiers - 37 Mnth L-WBX-EE-NU-M38 $2,913 CoTerm Service - EE Named User - All Tiers - 38 Mnth L-WBX-EE-NU-M39 $2,980 CoTerm Service - EE Named User - All Tiers - 39 Mnth L-WBX-EE-NU-M40 $3,046 CoTerm Service - EE Named User - All Tiers - 40 Mnth L-WBX-EE-NU-M41 $3,113 CoTerm Service - EE Named User - All Tiers - 41 Mnth L-WBX-EE-NU-M42 $3,180 CoTerm Service - EE Named User - All Tiers - 42 Mnth L-WBX-EE-NU-M43 $3,246 CoTerm Service - EE Named User - All Tiers - 43 Mnth L-WBX-EE-NU-M44 $3,313 CoTerm Service - EE Named User - All Tiers - 44 Mnth L-WBX-EE-NU-M45 $3,379 CoTerm Service - EE Named User - All Tiers - 45 Mnth L-WBX-EE-NU-M46 $3,446 CoTerm Service - EE Named User - All Tiers - 46 Mnth L-WBX-EE-NU-M47 $3,512 CoTerm Service - EE Named User - All Tiers - 47 Mnth L-WBX-EE-NU-M48 $3,579 CoTerm Service - EE Named User - All Tiers - 48 Mnth L-WBX-EE-NU-M49 $3,646 CoTerm Service - EE Named User - All Tiers - 49 Mnth L-WBX-EE-NU-M50 $3,712 CoTerm Service - EE Named User - All Tiers - 50 Mnth L-WBX-EE-NU-M51 $3,779 CoTerm Service - EE Named User - All Tiers - 51 Mnth L-WBX-EE-NU-M52 $3,845 CoTerm Service - EE Named User - All Tiers - 52 Mnth L-WBX-EE-NU-M53 $3,912 CoTerm Service - EE Named User - All Tiers - 53 Mnth L-WBX-EE-NU-M54 $3,979 CoTerm Service - EE Named User - All Tiers - 54 Mnth L-WBX-EE-NU-M55 $4,045 CoTerm Service - EE Named User - All Tiers - 55 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 39 of 57

L-WBX-EE-NU-M56 $4,112 CoTerm Service - EE Named User - All Tiers - 56 Mnth L-WBX-EE-NU-M57 $4,178 CoTerm Service - EE Named User - All Tiers - 57 Mnth L-WBX-EE-NU-M58 $4,245 CoTerm Service - EE Named User - All Tiers - 58 Mnth L-WBX-EE-NU-M59 $4,311 CoTerm Service - EE Named User - All Tiers - 59 Mnth New Subscription - WebEx Meeting Center Named User L-WBX-MC-NU-NEW WebEx Named User MC - New Service L-WBX-MC-NU-S2-NY1 $790 New - MC Named User - Tier 2 (5-999 Users) - 1YR L-WBX-MC-NU-S2-NY2 $1,500 New - MC Named User - Tier 2 (5-999 Users) - 2YR L-WBX-MC-NU-S2-NY3 $2,135 New - MC Named User - Tier 2 (5-999 Users) - 3YR L-WBX-MC-NU-S2-NY5 $3,358 New - MC Named User - Tier 2 (5-999 Users) - 5YR L-WBX-MC-NU-S3-NY1 $475 New - MC Named User - Tier 3 (1,000-4,999 Users) - 1YR L-WBX-MC-NU-S3-NY2 $905 New - MC Named User - Tier 3 (1,000-4,999 Users) - 2YR L-WBX-MC-NU-S3-NY3 $1,285 New - MC Named User - Tier 3 (1,000-4,999 Users) - 3YR L-WBX-MC-NU-S3-NY5 $2,019 New - MC Named User - Tier 3 (1,000-4,999 Users) - 5YR L-WBX-MC-NU-S4-NY1 $280 New - MC Named User - Tier 4 (5,000+ Users) - 1YR L-WBX-MC-NU-S4-NY2 $530 New - MC Named User - Tier 4 (5,000+ Users) - 2YR L-WBX-MC-NU-S4-NY3 $755 New - MC Named User - Tier 4 (5,000+ Users) - 3YR L-WBX-MC-NU-S4-NY5 $1,190 New - MC Named User - Tier 4 (5,000+ Users) - 5YR Renewal Subscription - WebEx Meeting Center Named User L-WBX-MC-NU-RENEW WebEx MC Named User - Renew Service Term L-WBX-MC-NU-S2-RY1 $790 Renew - MC Named User - Tier 2 (5-999 Users) - 1YR L-WBX-MC-NU-S2-RY2 $1,500 Renew - MC Named User - Tier 2 (5-999 Users) - 2YR L-WBX-MC-NU-S2-RY3 $2,135 Renew - MC Named User - Tier 2 (5-999 Users) - 3YR L-WBX-MC-NU-S2-RY5 $3,358 Renew - MC Named User - Tier 2 (5-999 Users) - 5YR L-WBX-MC-NU-S3-RY1 $475 Renew - MC Named User - Tier 3 (1,000-4,999 Users) - 1YR L-WBX-MC-NU-S3-RY2 $905 Renew - MC Named User - Tier 3 (1,000-4,999 Users) - 2YR L-WBX-MC-NU-S3-RY3 $1,285 Renew - MC Named User - Tier 3 (1,000-4,999 Users) - 3YR L-WBX-MC-NU-S3-RY5 $2,019 Renew - MC Named User - Tier 3 (1,000-4,999 Users) - 5YR L-WBX-MC-NU-S4-RY1 $280 Renew - MC Named User - Tier 4 (5,000+ Users) - 1YR L-WBX-MC-NU-S4-RY2 $530 Renew - MC Named User - Tier 4 (5,000+ Users) - 2YR L-WBX-MC-NU-S4-RY3 $755 Renew - MC Named User - Tier 4 (5,000+ Users) - 3YR L-WBX-MC-NU-S4-RY5 $1,190 Renew - MC Named User - Tier 4 (5,000+ Users) - 5YR Add-on Co-term Subscription - WebEx Meeting Center Named User L-WBX-MC-NU-ADDON WebEx MC Named User - CoTerm Service Term L-WBX-MC-NU-M1 $66 CoTerm Service - MC Named User - All Tiers - 1 Mnth L-WBX-MC-NU-M2 $132 CoTerm Service - MC Named User - All Tiers - 2 Mnth L-WBX-MC-NU-M3 $198 CoTerm Service - MC Named User - All Tiers - 3 Mnth L-WBX-MC-NU-M4 $263 CoTerm Service - MC Named User - All Tiers - 4 Mnth L-WBX-MC-NU-M5 $329 CoTerm Service - MC Named User - All Tiers - 5 Mnth L-WBX-MC-NU-M6 $395 CoTerm Service - MC Named User - All Tiers - 6 Mnth L-WBX-MC-NU-M7 $461 CoTerm Service - MC Named User - All Tiers - 7 Mnth L-WBX-MC-NU-M8 $527 CoTerm Service - MC Named User - All Tiers - 8 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 40 of 57

L-WBX-MC-NU-M9 $593 CoTerm Service - MC Named User - All Tiers - 9 Mnth L-WBX-MC-NU-M10 $658 CoTerm Service - MC Named User - All Tiers - 10 Mnth L-WBX-MC-NU-M11 $724 CoTerm Service - MC Named User - All Tiers - 11 Mnth L-WBX-MC-NU-M12 $790 CoTerm Service - MC Named User - All Tiers - 12 Mnth L-WBX-MC-NU-M13 $849 CoTerm Service - MC Named User - All Tiers - 13 Mnth L-WBX-MC-NU-M14 $908 CoTerm Service - MC Named User - All Tiers - 14 Mnth L-WBX-MC-NU-M15 $968 CoTerm Service - MC Named User - All Tiers - 15 Mnth L-WBX-MC-NU-M16 $1,027 CoTerm Service - MC Named User - All Tiers - 16 Mnth L-WBX-MC-NU-M17 $1,086 CoTerm Service - MC Named User - All Tiers - 17 Mnth L-WBX-MC-NU-M18 $1,145 CoTerm Service - MC Named User - All Tiers - 18 Mnth L-WBX-MC-NU-M19 $1,204 CoTerm Service - MC Named User - All Tiers - 19 Mnth L-WBX-MC-NU-M20 $1,263 CoTerm Service - MC Named User - All Tiers - 20 Mnth L-WBX-MC-NU-M21 $1,323 CoTerm Service - MC Named User - All Tiers - 21 Mnth L-WBX-MC-NU-M22 $1,382 CoTerm Service - MC Named User - All Tiers - 22 Mnth L-WBX-MC-NU-M23 $1,441 CoTerm Service - MC Named User - All Tiers - 23 Mnth L-WBX-MC-NU-M24 $1,500 CoTerm Service - MC Named User - All Tiers - 24 Mnth L-WBX-MC-NU-M25 $1,553 CoTerm Service - MC Named User - All Tiers - 25 Mnth L-WBX-MC-NU-M26 $1,606 CoTerm Service - MC Named User - All Tiers - 26 Mnth L-WBX-MC-NU-M27 $1,659 CoTerm Service - MC Named User - All Tiers - 27 Mnth L-WBX-MC-NU-M28 $1,712 CoTerm Service - MC Named User - All Tiers - 28 Mnth L-WBX-MC-NU-M29 $1,765 CoTerm Service - MC Named User - All Tiers - 29 Mnth L-WBX-MC-NU-M30 $1,818 CoTerm Service - MC Named User - All Tiers - 30 Mnth L-WBX-MC-NU-M31 $1,870 CoTerm Service - MC Named User - All Tiers - 31 Mnth L-WBX-MC-NU-M32 $1,923 CoTerm Service - MC Named User - All Tiers - 32 Mnth L-WBX-MC-NU-M33 $1,976 CoTerm Service - MC Named User - All Tiers - 33 Mnth L-WBX-MC-NU-M34 $2,029 CoTerm Service - MC Named User - All Tiers - 34 Mnth L-WBX-MC-NU-M35 $2,082 CoTerm Service - MC Named User - All Tiers - 35 Mnth L-WBX-MC-NU-M36 $2,135 CoTerm Service - MC Named User - All Tiers - 36 Mnth L-WBX-MC-NU-M37 $2,186 CoTerm Service - MC Named User - All Tiers - 37 Mnth L-WBX-MC-NU-M38 $2,237 CoTerm Service - MC Named User - All Tiers - 38 Mnth L-WBX-MC-NU-M39 $2,288 CoTerm Service - MC Named User - All Tiers - 39 Mnth L-WBX-MC-NU-M40 $2,339 CoTerm Service - MC Named User - All Tiers - 40 Mnth L-WBX-MC-NU-M41 $2,390 CoTerm Service - MC Named User - All Tiers - 41 Mnth L-WBX-MC-NU-M42 $2,441 CoTerm Service - MC Named User - All Tiers - 42 Mnth L-WBX-MC-NU-M43 $2,492 CoTerm Service - MC Named User - All Tiers - 43 Mnth L-WBX-MC-NU-M44 $2,543 CoTerm Service - MC Named User - All Tiers - 44 Mnth L-WBX-MC-NU-M45 $2,594 CoTerm Service - MC Named User - All Tiers - 45 Mnth L-WBX-MC-NU-M46 $2,645 CoTerm Service - MC Named User - All Tiers - 46 Mnth L-WBX-MC-NU-M47 $2,696 CoTerm Service - MC Named User - All Tiers - 47 Mnth L-WBX-MC-NU-M48 $2,747 CoTerm Service - MC Named User - All Tiers - 48 Mnth L-WBX-MC-NU-M49 $2,797 CoTerm Service - MC Named User - All Tiers - 49 Mnth L-WBX-MC-NU-M50 $2,848 CoTerm Service - MC Named User - All Tiers - 50 Mnth L-WBX-MC-NU-M51 $2,899 CoTerm Service - MC Named User - All Tiers - 51 Mnth L-WBX-MC-NU-M52 $2,950 CoTerm Service - MC Named User - All Tiers - 52 Mnth L-WBX-MC-NU-M53 $3,001 CoTerm Service - MC Named User - All Tiers - 53 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 41 of 57

L-WBX-MC-NU-M54 $3,052 CoTerm Service - MC Named User - All Tiers - 54 Mnth L-WBX-MC-NU-M55 $3,103 CoTerm Service - MC Named User - All Tiers - 55 Mnth L-WBX-MC-NU-M56 $3,154 CoTerm Service - MC Named User - All Tiers - 56 Mnth L-WBX-MC-NU-M57 $3,205 CoTerm Service - MC Named User - All Tiers - 57 Mnth L-WBX-MC-NU-M58 $3,256 CoTerm Service - MC Named User - All Tiers - 58 Mnth L-WBX-MC-NU-M59 $3,307 CoTerm Service - MC Named User - All Tiers - 59 Mnth New Subscription - WebEx Messenger/IM Named User L-WBX-IM-NU-NEW WebEx IM Named User - New Service Term L-WBX-IM-NU-NY1 $42 New - IM Named User - 1YR L-WBX-IM-NU-NY2 $80 New - IM Named User - 2YR L-WBX-IM-NU-NY3 $115 New - IM Named User - 3YR L-WBX-IM-NU-NY5 $179 New - IM Named User - 5YR Renewal Subscription - WebEx Messenger/IM Named User L-WBX-IM-NU-RENEW WebEx Named User IM - Renew Service Term L-WBX-IM-NU-RY1 $40 Renew - IM Named User - 1YR L-WBX-IM-NU-RY2 $78 Renew - IM Named User - 2YR L-WBX-IM-NU-RY3 $107 Renew - IM Named User - 3YR L-WBX-IM-NU-RY5 $179 Renew - IM Named User - 5YR Add-on Co-term Subscription - WebEx Messenger/IM Named User L-WBX-IM-NU-ADDON WebEx IM Named User - CoTerm Service Term L-WBX-IM-NU-M1 $4 CoTerm Service - IM Named User - 1 Mnth L-WBX-IM-NU-M2 $7 CoTerm Service - IM Named User - 2 Mnth L-WBX-IM-NU-M3 $10 CoTerm Service - IM Named User - 3 Mnth L-WBX-IM-NU-M4 $14 CoTerm Service - IM Named User - 4 Mnth L-WBX-IM-NU-M5 $17 CoTerm Service - IM Named User - 5 Mnth L-WBX-IM-NU-M6 $20 CoTerm Service - IM Named User - 6 Mnth L-WBX-IM-NU-M7 $24 CoTerm Service - IM Named User - 7 Mnth L-WBX-IM-NU-M8 $27 CoTerm Service - IM Named User - 8 Mnth L-WBX-IM-NU-M9 $30 CoTerm Service - IM Named User - 9 Mnth L-WBX-IM-NU-M10 $34 CoTerm Service - IM Named User - 10 Mnth L-WBX-IM-NU-M11 $37 CoTerm Service - IM Named User - 11 Mnth L-WBX-IM-NU-M12 $42 CoTerm Service - IM Named User - 12 Mnth L-WBX-IM-NU-M13 $45 CoTerm Service - IM Named User - 13 Mnth L-WBX-IM-NU-M14 $48 CoTerm Service - IM Named User - 14 Mnth L-WBX-IM-NU-M15 $52 CoTerm Service - IM Named User - 15 Mnth L-WBX-IM-NU-M16 $55 CoTerm Service - IM Named User - 16 Mnth L-WBX-IM-NU-M17 $58 CoTerm Service - IM Named User - 17 Mnth L-WBX-IM-NU-M18 $61 CoTerm Service - IM Named User - 18 Mnth L-WBX-IM-NU-M19 $64 CoTerm Service - IM Named User - 19 Mnth L-WBX-IM-NU-M20 $67 CoTerm Service - IM Named User - 20 Mnth L-WBX-IM-NU-M21 $71 CoTerm Service - IM Named User - 21 Mnth L-WBX-IM-NU-M22 $74 CoTerm Service - IM Named User - 22 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 42 of 57

L-WBX-IM-NU-M23 $77 CoTerm Service - IM Named User - 23 Mnth L-WBX-IM-NU-M24 $80 CoTerm Service - IM Named User - 24 Mnth L-WBX-IM-NU-M25 $83 CoTerm Service - IM Named User - 25 Mnth L-WBX-IM-NU-M26 $85 CoTerm Service - IM Named User - 26 Mnth L-WBX-IM-NU-M27 $88 CoTerm Service - IM Named User - 27 Mnth L-WBX-IM-NU-M28 $90 CoTerm Service - IM Named User - 28 Mnth L-WBX-IM-NU-M29 $93 CoTerm Service - IM Named User - 29 Mnth L-WBX-IM-NU-M30 $95 CoTerm Service - IM Named User - 30 Mnth L-WBX-IM-NU-M31 $97 CoTerm Service - IM Named User - 31 Mnth L-WBX-IM-NU-M32 $100 CoTerm Service - IM Named User - 32 Mnth L-WBX-IM-NU-M33 $102 CoTerm Service - IM Named User - 33 Mnth L-WBX-IM-NU-M34 $105 CoTerm Service - IM Named User - 34 Mnth L-WBX-IM-NU-M35 $107 CoTerm Service - IM Named User - 35 Mnth L-WBX-IM-NU-M36 $115 CoTerm Service - IM Named User - 36 Mnth L-WBX-IM-NU-M37 $118 CoTerm Service - IM Named User - 37 Mnth L-WBX-IM-NU-M38 $121 CoTerm Service - IM Named User - 38 Mnth L-WBX-IM-NU-M39 $124 CoTerm Service - IM Named User - 39 Mnth L-WBX-IM-NU-M40 $127 CoTerm Service - IM Named User - 40 Mnth L-WBX-IM-NU-M41 $130 CoTerm Service - IM Named User - 41 Mnth L-WBX-IM-NU-M42 $133 CoTerm Service - IM Named User - 42 Mnth L-WBX-IM-NU-M43 $136 CoTerm Service - IM Named User - 43 Mnth L-WBX-IM-NU-M44 $139 CoTerm Service - IM Named User - 44 Mnth L-WBX-IM-NU-M45 $142 CoTerm Service - IM Named User - 45 Mnth L-WBX-IM-NU-M46 $145 CoTerm Service - IM Named User - 46 Mnth L-WBX-IM-NU-M47 $148 CoTerm Service - IM Named User - 47 Mnth L-WBX-IM-NU-M48 $151 CoTerm Service - IM Named User - 48 Mnth L-WBX-IM-NU-M49 $154 CoTerm Service - IM Named User - 49 Mnth L-WBX-IM-NU-M50 $157 CoTerm Service - IM Named User - 50 Mnth L-WBX-IM-NU-M51 $160 CoTerm Service - IM Named User - 51 Mnth L-WBX-IM-NU-M52 $163 CoTerm Service - IM Named User - 52 Mnth L-WBX-IM-NU-M53 $166 CoTerm Service - IM Named User - 53 Mnth L-WBX-IM-NU-M54 $169 CoTerm Service - IM Named User - 54Mnth L-WBX-IM-NU-M55 $172 CoTerm Service - IM Named User - 55 Mnth L-WBX-IM-NU-M56 $175 CoTerm Service - IM Named User - 56 Mnth L-WBX-IM-NU-M57 $178 CoTerm Service - IM Named User - 57 Mnth L-WBX-IM-NU-M58 $181 CoTerm Service - IM Named User - 58 Mnth L-WBX-IM-NU-M59 $184 CoTerm Service - IM Named User - 59 Mnth Table 16. Cisco WebEx - Ports Service Subscription SKUs New Subscription - WebEx Meeting Center Ports L-WBX-MC-P-NEW WebEx MC Ports - New Service Term L-WBX-MC-P-NY1 $2,266 New - MC Ports - 1YR L-WBX-MC-P-NY2 $4,306 New - MC Ports - 2YR L-WBX-MC-P-NY3 $6,120 New - MC Ports - 3YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 43 of 57

L-WBX-MC-P-NY5 $9,633 New - MC Ports - 5YR Renewal Subscription - WebEx Meeting Center Ports L-WBX-MC-P-RENEW WebEx MC Ports - Renew Service Term L-WBX-MC-P-RY1 $2,266 Renew - MC WebEx Ports - 1YR L-WBX-MC-P-RY2 $4,307 Renew - MC WebEx Ports - 2YR L-WBX-MC-P-RY3 $6,120 Renew - MC WebEx Ports - 3YR L-WBX-MC-P-RY5 $9,633 Renew - MC WebEx Ports - 5YR Add-on Co-term Subscription - WebEx Meeting Center Ports L-WBX-MC-P-ADDON WebEx MC Ports - CoTerm Service Term L-WBX-MC-P-M1 $189 CoTerm Service - MC Ports - for 1 Mnth L-WBX-MC-P-M2 $378 CoTerm Service - MC Ports - for 2 Mnth L-WBX-MC-P-M3 $567 CoTerm Service - MC Ports - for 3 Mnth L-WBX-MC-P-M4 $755 CoTerm Service - MC Ports - for 4 Mnth L-WBX-MC-P-M5 $944 CoTerm Service - MC Ports - for 5 Mnth L-WBX-MC-P-M6 $1,133 CoTerm Service - MC Ports - for 6 Mnth L-WBX-MC-P-M7 $1,322 CoTerm Service - MC Ports - for 7 Mnth L-WBX-MC-P-M8 $1,511 CoTerm Service - MC Ports - for 8 Mnth L-WBX-MC-P-M9 $1,700 CoTerm Service - MC Ports - for 9 Mnth L-WBX-MC-P-M10 $1,888 CoTerm Service - MC Ports - for 10 Mnth L-WBX-MC-P-M11 $2,077 CoTerm Service - MC Ports - for 11 Mnth L-WBX-MC-P-M12 $2,266 CoTerm Service - MC Ports - for 12 Mnth L-WBX-MC-P-M13 $2,436 CoTerm Service - MC Ports - for 13 Mnth L-WBX-MC-P-M14 $2,606 CoTerm Service - MC Ports - for 14 Mnth L-WBX-MC-P-M15 $2,776 CoTerm Service - MC Ports - for 15 Mnth L-WBX-MC-P-M16 $2,946 CoTerm Service - MC Ports - for 16 Mnth L-WBX-MC-P-M17 $3,116 CoTerm Service - MC Ports - for 17 Mnth L-WBX-MC-P-M18 $3,286 CoTerm Service - MC Ports - for 18 Mnth L-WBX-MC-P-M19 $3,456 CoTerm Service - MC Ports - for 19 Mnth L-WBX-MC-P-M20 $3,626 CoTerm Service - MC Ports - for 20 Mnth L-WBX-MC-P-M21 $3,796 CoTerm Service - MC Ports - for 21 Mnth L-WBX-MC-P-M22 $3,966 CoTerm Service - MC Ports - for 22 Mnth L-WBX-MC-P-M23 $4,136 CoTerm Service - MC Ports - for 23 Mnth L-WBX-MC-P-M24 $4,306 CoTerm Service - MC Ports - for 24 Mnth L-WBX-MC-P-M25 $4,457 CoTerm Service - MC Ports - for 25 Mnth L-WBX-MC-P-M26 $4,608 CoTerm Service - MC Ports - for 26 Mnth L-WBX-MC-P-M27 $4,760 CoTerm Service - MC Ports - for 27 Mnth L-WBX-MC-P-M28 $4,911 CoTerm Service - MC Ports - for 28 Mnth L-WBX-MC-P-M29 $5,062 CoTerm Service - MC Ports - for 29 Mnth L-WBX-MC-P-M30 $5,213 CoTerm Service - MC Ports - for 30 Mnth L-WBX-MC-P-M31 $5,364 CoTerm Service - MC Ports - for 31 Mnth L-WBX-MC-P-M32 $5,515 CoTerm Service - MC Ports - for 32 Mnth L-WBX-MC-P-M33 $5,667 CoTerm Service - MC Ports - for 33 Mnth L-WBX-MC-P-M34 $5,818 CoTerm Service - MC Ports - for 34 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 44 of 57

L-WBX-MC-P-M35 $5,969 CoTerm Service - MC Ports - for 35 Mnth L-WBX-MC-P-M36 $6,120 CoTerm Service - MC Ports - for 36 Mnth L-WBX-MC-P-M37 $6,266 CoTerm Service - MC Ports - for 37 Mnth L-WBX-MC-P-M38 $6,413 CoTerm Service - MC Ports - for 38 Mnth L-WBX-MC-P-M39 $6,559 CoTerm Service - MC Ports - for 39 Mnth L-WBX-MC-P-M40 $6,706 CoTerm Service - MC Ports - for 40 Mnth L-WBX-MC-P-M41 $6,852 CoTerm Service - MC Ports - for 41 Mnth L-WBX-MC-P-M42 $6,998 CoTerm Service - MC Ports - for 42 Mnth L-WBX-MC-P-M43 $7,145 CoTerm Service - MC Ports - for 43 Mnth L-WBX-MC-P-M44 $7,291 CoTerm Service - MC Ports - for 44 Mnth L-WBX-MC-P-M45 $7,437 CoTerm Service - MC Ports - for 45 Mnth L-WBX-MC-P-M46 $7,584 CoTerm Service - MC Ports - for 46 Mnth L-WBX-MC-P-M47 $7,730 CoTerm Service - MC Ports - for 47 Mnth L-WBX-MC-P-M48 $7,877 CoTerm Service - MC Ports - for 48 Mnth L-WBX-MC-P-M49 $8,023 CoTerm Service - MC Ports - for 49 Mnth L-WBX-MC-P-M50 $8,169 CoTerm Service - MC Ports - for 50 Mnth L-WBX-MC-P-M51 $8,316 CoTerm Service - MC Ports - for 51 Mnth L-WBX-MC-P-M52 $8,462 CoTerm Service - MC Ports - for 52 Mnth L-WBX-MC-P-M53 $8,608 CoTerm Service - MC Ports - for 53 Mnth L-WBX-MC-P-M54 $8,755 CoTerm Service - MC Ports - for 54 Mnth L-WBX-MC-P-M55 $8,901 CoTerm Service - MC Ports - for 55 Mnth L-WBX-MC-P-M56 $9,048 CoTerm Service - MC Ports - for 56 Mnth L-WBX-MC-P-M57 $9,194 CoTerm Service - MC Ports - for 57 Mnth L-WBX-MC-P-M58 $9,340 CoTerm Service - MC Ports - for 58 Mnth L-WBX-MC-P-M59 $9,487 CoTerm Service - MC Ports - for 59 Mnth Table 17. Cisco WebEx - Add-on Feature Subscription SKUs (Requires IM or Conference Subscription) New Subscription - WebEx AIM Federation (Found During New Conference Orders) L-WBX-AIM-FED-NY1 $34 New Service - AIM Federation - 1YR L-WBX-AIM-FED-NY2 $65 New Service - AIM Federation - 2YR L-WBX-AIM-FED-NY2 $92 New Service - AIM Federation - 3YR L-WBX-AIM-FED-NY5 $145 New Service - AIM Federation - 5YR Renewal Subscription - WebEx AIM Federation (Found During Renewing Conference Orders) L-WBX-AIM-FED-RY1 $34 Renew - AIM Federation - 1YR L-WBX-AIM-FED-RY2 $65 Renew - AIM Federation - 2YR L-WBX-AIM-FED-RY3 $92 Renew - AIM Federation - 3YR L-WBX-AIM-FED-RY5 $145 Renew - AIM Federation - 5YR Standalone Add-on Co-term Subscription - AIM Federation (Requires IM Subscription) L-WBX-AIM-FED WebEx AIM Federation L-WBX-AIM-FED-M1 $3 CoTerm Service - AIM Federation - 1 Mnth L-WBX-AIM-FED-M2 $6 CoTerm Service - AIM Federation - 2 Mnth L-WBX-AIM-FED-M3 $9 CoTerm Service - AIM Federation - 3 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 45 of 57

L-WBX-AIM-FED-M4 $11 CoTerm Service - AIM Federation - 4 Mnth L-WBX-AIM-FED-M5 $14 CoTerm Service - AIM Federation - 5 Mnth L-WBX-AIM-FED-M6 $17 CoTerm Service - AIM Federation - 6 Mnth L-WBX-AIM-FED-M7 $20 CoTerm Service - AIM Federation - 7 Mnth L-WBX-AIM-FED-M8 $23 CoTerm Service - AIM Federation - 8 Mnth L-WBX-AIM-FED-M9 $26 CoTerm Service - AIM Federation - 9 Mnth L-WBX-AIM-FED-M10 $28 CoTerm Service - AIM Federation - 10 Mnth L-WBX-AIM-FED-M11 $31 CoTerm Service - AIM Federation - 11 Mnth L-WBX-AIM-FED-M12 $34 CoTerm Service - AIM Federation - 12 Mnth L-WBX-AIM-FED-M13 $37 CoTerm Service - AIM Federation - 13 Mnth L-WBX-AIM-FED-M14 $39 CoTerm Service - AIM Federation - 14 Mnth L-WBX-AIM-FED-M15 $42 CoTerm Service - AIM Federation - 15 Mnth L-WBX-AIM-FED-M16 $44 CoTerm Service - AIM Federation - 16 Mnth L-WBX-AIM-FED-M17 $47 CoTerm Service - AIM Federation - 17 Mnth L-WBX-AIM-FED-M18 $50 CoTerm Service - AIM Federation - 18 Mnth L-WBX-AIM-FED-M19 $52 CoTerm Service - AIM Federation - 19 Mnth L-WBX-AIM-FED-M20 $55 CoTerm Service - AIM Federation - 20 Mnth L-WBX-AIM-FED-M21 $57 CoTerm Service - AIM Federation - 21 Mnth L-WBX-AIM-FED-M22 $60 CoTerm Service - AIM Federation - 22 Mnth L-WBX-AIM-FED-M23 $62 CoTerm Service - AIM Federation - 23 Mnth L-WBX-AIM-FED-M24 $65 CoTerm Service - AIM Federation - 24 Mnth L-WBX-AIM-FED-M25 $67 CoTerm Service - AIM Federation - 25 Mnth L-WBX-AIM-FED-M26 $70 CoTerm Service - AIM Federation - 26 Mnth L-WBX-AIM-FED-M27 $72 CoTerm Service - AIM Federation - 27 Mnth L-WBX-AIM-FED-M28 $74 CoTerm Service - AIM Federation - 28 Mnth L-WBX-AIM-FED-M29 $76 CoTerm Service - AIM Federation - 29 Mnth L-WBX-AIM-FED-M30 $79 CoTerm Service - AIM Federation - 30 Mnth L-WBX-AIM-FED-M31 $81 CoTerm Service - AIM Federation - 31 Mnth L-WBX-AIM-FED-M32 $83 CoTerm Service - AIM Federation - 32 Mnth L-WBX-AIM-FED-M33 $85 CoTerm Service - AIM Federation - 33 Mnth L-WBX-AIM-FED-M34 $88 CoTerm Service - AIM Federation - 34 Mnth L-WBX-AIM-FED-M35 $90 CoTerm Service - AIM Federation - 35 Mnth L-WBX-AIM-FED-M36 $92 CoTerm Service - AIM Federation - 36 Mnth L-WBX-AIM-FED-M37 $94 CoTerm Service - AIM Federation - 37 Mnth L-WBX-AIM-FED-M38 $96 CoTerm Service - AIM Federation - 38 Mnth L-WBX-AIM-FED-M39 $99 CoTerm Service - AIM Federation - 39 Mnth L-WBX-AIM-FED-M40 $101 CoTerm Service - AIM Federation - 40 Mnth L-WBX-AIM-FED-M41 $103 CoTerm Service - AIM Federation - 41 Mnth L-WBX-AIM-FED-M42 $105 CoTerm Service - AIM Federation - 42 Mnth L-WBX-AIM-FED-M43 $107 CoTerm Service - AIM Federation - 43 Mnth L-WBX-AIM-FED-M44 $110 CoTerm Service - AIM Federation - 44 Mnth L-WBX-AIM-FED-M45 $112 CoTerm Service - AIM Federation - 45 Mnth L-WBX-AIM-FED-M46 $114 CoTerm Service - AIM Federation - 46 Mnth L-WBX-AIM-FED-M47 $116 CoTerm Service - AIM Federation - 47 Mnth L-WBX-AIM-FED-M48 $119 CoTerm Service - AIM Federation - 48 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 46 of 57

L-WBX-AIM-FED-M49 $121 CoTerm Service - AIM Federation - 49 Mnth L-WBX-AIM-FED-M50 $123 CoTerm Service - AIM Federation - 50 Mnth L-WBX-AIM-FED-M51 $125 CoTerm Service - AIM Federation - 51 Mnth L-WBX-AIM-FED-M52 $127 CoTerm Service - AIM Federation - 52 Mnth L-WBX-AIM-FED-M53 $130 CoTerm Service - AIM Federation - 53 Mnth L-WBX-AIM-FED-M54 $132 CoTerm Service - AIM Federation - 54 Mnth L-WBX-AIM-FED-M55 $134 CoTerm Service - AIM Federation - 55 Mnth L-WBX-AIM-FED-M56 $136 CoTerm Service - AIM Federation - 56 Mnth L-WBX-AIM-FED-M57 $138 CoTerm Service - AIM Federation - 57 Mnth L-WBX-AIM-FED-M58 $141 CoTerm Service - AIM Federation - 58 Mnth L-WBX-AIM-FED-M59 $143 CoTerm Service - AIM Federation - 59 Mnth New Subscription - WebEx Cloud Storage (Found During New Conferencing Orders) L-WBX-STRG-1G-NY1 $7 New - Cloud Storage - 1GB Increments - 1YR L-WBX-STRG-1G-NY2 $14 New - Cloud Storage - 1GB Increments - 2YR L-WBX-STRG-1G-NY3 $22 New - Cloud Storage - 1GB Increments - 3YR L-WBX-STRG-1G-NY5 $36 New - Cloud Storage - 1GB Increments - 5YR Renewal Subscription - WebEx Cloud Storage (Found During Renewing Conference Orders) L-WBX-STRG-1G-RY1 $7 Renew - Cloud Storage - 1 GB Increments - 1YR L-WBX-STRG-1G-RY2 $14 Renew - Cloud Storage - 1 GB Increments - 2YR L-WBX-STRG-1G-RY3 $22 Renew - Cloud Storage - 1 GB Increments - 3YR L-WBX-STRG-1G-RY5 $36 Renew - Cloud Storage - 1 GB Increments - 5YR Standalone Add-on Co-term Subscription - WebEx Cloud Storage L-WBX-STORAGE WebEx Cloud Storage L-WBX-STRG-1G-M1 $0.60 CoTerm Service - Cloud Storage - 1GB Inc - 1 Mnth L-WBX-STRG-1G-M2 $1.20 CoTerm Service - Cloud Storage - 1GB Inc - 2 Mnth L-WBX-STRG-1G-M3 $1.80 CoTerm Service - Cloud Storage - 1GB Inc - 3 Mnth L-WBX-STRG-1G-M4 $2.40 CoTerm Service - Cloud Storage - 1GB Inc - 4 Mnth L-WBX-STRG-1G-M5 $3.00 CoTerm Service - Cloud Storage - 1GB Inc - 5 Mnth L-WBX-STRG-1G-M6 $3.60 CoTerm Service - Cloud Storage - 1GB Inc - 6 Mnth L-WBX-STRG-1G-M7 $4.20 CoTerm Service - Cloud Storage - 1GB Inc - 7 Mnth L-WBX-STRG-1G-M8 $4.80 CoTerm Service - Cloud Storage - 1GB Inc - 8 Mnth L-WBX-STRG-1G-M9 $5.40 CoTerm Service - Cloud Storage - 1GB Inc - 9 Mnth L-WBX-STRG-1G-M10 $6.00 CoTerm Service - Cloud Storage - 1GB Inc - 10 Mnth L-WBX-STRG-1G-M11 $6.60 CoTerm Service - Cloud Storage - 1GB Inc - 11 Mnth L-WBX-STRG-1G-M12 $7.20 CoTerm Service - Cloud Storage - 1GB Inc - 12 Mnth L-WBX-STRG-1G-M13 $7.80 CoTerm Service - Cloud Storage - 1GB Inc - 13 Mnth L-WBX-STRG-1G-M14 $8.40 CoTerm Service - Cloud Storage - 1GB Inc - 14 Mnth L-WBX-STRG-1G-M15 $9.00 CoTerm Service - Cloud Storage - 1GB Inc - 15 Mnth L-WBX-STRG-1G-M16 $9.60 CoTerm Service - Cloud Storage - 1GB Inc - 16 Mnth L-WBX-STRG-1G-M17 $10.20 CoTerm Service - Cloud Storage - 1GB Inc - 17 Mnth L-WBX-STRG-1G-M18 $10.80 CoTerm Service - Cloud Storage - 1GB Inc - 18 Mnth L-WBX-STRG-1G-M19 $11.40 CoTerm Service - Cloud Storage - 1GB Inc - 19 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 47 of 57

L-WBX-STRG-1G-M20 $12.00 CoTerm Service - Cloud Storage - 1GB Inc - 20 Mnth L-WBX-STRG-1G-M21 $12.60 CoTerm Service - Cloud Storage - 1GB Inc - 21 Mnth L-WBX-STRG-1G-M22 $13.20 CoTerm Service - Cloud Storage - 1GB Inc - 22 Mnth L-WBX-STRG-1G-M23 $13.80 CoTerm Service - Cloud Storage - 1GB Inc - 23 Mnth L-WBX-STRG-1G-M24 $14.40 CoTerm Service - Cloud Storage - 1GB Inc - 24 Mnth L-WBX-STRG-1G-M25 $15.00 CoTerm Service - Cloud Storage - 1GB Inc - 25 Mnth L-WBX-STRG-1G-M26 $15.60 CoTerm Service - Cloud Storage - 1GB Inc - 26 Mnth L-WBX-STRG-1G-M27 $16.20 CoTerm Service - Cloud Storage - 1GB Inc - 27 Mnth L-WBX-STRG-1G-M28 $16.80 CoTerm Service - Cloud Storage - 1GB Inc - 28 Mnth L-WBX-STRG-1G-M29 $17.40 CoTerm Service - Cloud Storage - 1GB Inc - 29 Mnth L-WBX-STRG-1G-M30 $18.00 CoTerm Service - Cloud Storage - 1GB Inc - 30 Mnth L-WBX-STRG-1G-M31 $18.60 CoTerm Service - Cloud Storage - 1GB Inc - 31 Mnth L-WBX-STRG-1G-M32 $19.20 CoTerm Service - Cloud Storage - 1GB Inc - 32 Mnth L-WBX-STRG-1G-M33 $19.80 CoTerm Service - Cloud Storage - 1GB Inc - 33 Mnth L-WBX-STRG-1G-M34 $20.40 CoTerm Service - Cloud Storage - 1GB Inc - 34 Mnth L-WBX-STRG-1G-M35 $21.00 CoTerm Service - Cloud Storage - 1GB Inc - 35 Mnth L-WBX-STRG-1G-M36 $21.60 CoTerm Service - Cloud Storage - 1GB Inc - 36 Mnth L-WBX-STRG-1G-M37 $22.20 CoTerm Service - Cloud Storage - 1GB Inc - 37 Mnth L-WBX-STRG-1G-M38 $22.80 CoTerm Service - Cloud Storage - 1GB Inc - 38 Mnth L-WBX-STRG-1G-M39 $23.40 CoTerm Service - Cloud Storage - 1GB Inc - 39 Mnth L-WBX-STRG-1G-M40 $24.00 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M41 $24.60 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M42 $25.20 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M43 $25.80 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M44 $26.40 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M45 $27.00 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M46 $27.60 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M47 $28.20 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M48 $28.80 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M49 $29.40 CoTerm Service - Cloud Storage - 1GB Inc - 40 Mnth L-WBX-STRG-1G-M50 $30.00 CoTerm Service - Cloud Storage - 1GB Inc - 50 Mnth L-WBX-STRG-1G-M51 $30.60 CoTerm Service - Cloud Storage - 1GB Inc - 51 Mnth L-WBX-STRG-1G-M52 $31.20 CoTerm Service - Cloud Storage - 1GB Inc - 52 Mnth L-WBX-STRG-1G-M53 $31.80 CoTerm Service - Cloud Storage - 1GB Inc - 53 Mnth L-WBX-STRG-1G-M54 $32.40 CoTerm Service - Cloud Storage - 1GB Inc - 54 Mnth L-WBX-STRG-1G-M55 $33.00 CoTerm Service - Cloud Storage - 1GB Inc - 55 Mnth L-WBX-STRG-1G-M56 $33.60 CoTerm Service - Cloud Storage - 1GB Inc - 56 Mnth L-WBX-STRG-1G-M57 $34.20 CoTerm Service - Cloud Storage - 1GB Inc - 57 Mnth L-WBX-STRG-1G-M58 $34.80 CoTerm Service - Cloud Storage - 1GB Inc - 58 Mnth L-WBX-STRG-1G-M59 $35.40 CoTerm Service - Cloud Storage - 1GB Inc - 59 Mnth New Subscription - WebEx Committed Audio 5K Min/Mnth (Found During New Conferencing Orders) L-WBX-AU-5K-NY1 $9,000 New - Committed Audio 5K Min/Month - 1YR L-WBX-AU-5K-NY2 $18,000 New - Committed Audio 5K Min/Month - 2YR L-WBX-AU-5K-NY3 $27,000 New - Committed Audio 5K Min/Month - 3YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 48 of 57

L-WBX-AU-5K-NY5 $45,000 New - Committed Audio 5K Min/Month - 5YR Renewal Subscription - WebEx Committed Audio 5K Min/Mnth (Found During Renewing Conference Orders) L-WBX-AU-5K-RY1 $9,000 Renew - Committed Audio 5K Min/Month - 1YR L-WBX-AU-5K-RY2 $19,500 Renew - Committed Audio 5K Min/Month - 2YR L-WBX-AU-5K-RY3 $27,000 Renew - Committed Audio 5K Min/Month - 3YR L-WBX-AU-5K-RY5 $45,000 Renew - Committed Audio 5K Min/Month - 5YR Standalone Add-on Co-term Subscription - WebEx Committed Audio 5K Min/Mnth L-WBX-AUDIO-5K WebEx Audio Subscriptions L-WBX-AU-5K-M1 $750 CoTerm Service - Committed Audio 5K Min/Mnth - 1 Mnth L-WBX-AU-5K-M2 $1,500 CoTerm Service - Committed Audio 5K Min/Mnth - 2 Mnth L-WBX-AU-5K-M3 $2,250 CoTerm Service - Committed Audio 5K Min/Mnth - 3 Mnth L-WBX-AU-5K-M4 $3,000 CoTerm Service - Committed Audio 5K Min/Mnth - 4 Mnth L-WBX-AU-5K-M5 $3,750 CoTerm Service - Committed Audio 5K Min/Mnth - 5 Mnth L-WBX-AU-5K-M6 $4,500 CoTerm Service - Committed Audio 5K Min/Mnth - 6 Mnth L-WBX-AU-5K-M7 $5,250 CoTerm Service - Committed Audio 5K Min/Mnth - 7 Mnth L-WBX-AU-5K-M8 $6,000 CoTerm Service - Committed Audio 5K Min/Mnth - 8 Mnth L-WBX-AU-5K-M9 $6,750 CoTerm Service - Committed Audio 5K Min/Mnth - 9 Mnth L-WBX-AU-5K-M10 $7,500 CoTerm Service - Committed Audio 5K Min/Mnth - 10 Mnth L-WBX-AU-5K-M11 $8,250 CoTerm Service - Committed Audio 5K Min/Mnth - 11 Mnth L-WBX-AU-5K-M12 $9,000 CoTerm Service - Committed Audio 5K Min/Mnth - 12 Mnth L-WBX-AU-5K-M13 $9,750 CoTerm Service - Committed Audio 5K Min/Mnth - 13 Mnth L-WBX-AU-5K-M14 $10,500 CoTerm Service - Committed Audio 5K Min/Mnth - 14 Mnth L-WBX-AU-5K-M15 $11,250 CoTerm Service - Committed Audio 5K Min/Mnth - 15 Mnth L-WBX-AU-5K-M16 $12,000 CoTerm Service - Committed Audio 5K Min/Mnth - 16 Mnth L-WBX-AU-5K-M17 $12,750 CoTerm Service - Committed Audio 5K Min/Mnth - 17 Mnth L-WBX-AU-5K-M18 $13,500 CoTerm Service - Committed Audio 5K Min/Mnth - 18 Mnth L-WBX-AU-5K-M19 $14,250 CoTerm Service - Committed Audio 5K Min/Mnth - 19 Mnth L-WBX-AU-5K-M20 $15,000 CoTerm Service - Committed Audio 5K Min/Mnth - 20 Mnth L-WBX-AU-5K-M21 $15,750 CoTerm Service - Committed Audio 5K Min/Mnth - 21 Mnth L-WBX-AU-5K-M22 $16,500 CoTerm Service - Committed Audio 5K Min/Mnth - 22 Mnth L-WBX-AU-5K-M23 $17,250 CoTerm Service - Committed Audio 5K Min/Mnth - 23 Mnth L-WBX-AU-5K-M24 $18,000 CoTerm Service - Committed Audio 5K Min/Mnth - 24 Mnth L-WBX-AU-5K-M25 $18,750 CoTerm Service - Committed Audio 5K Min/Mnth - 25 Mnth L-WBX-AU-5K-M26 $19,500 CoTerm Service - Committed Audio 5K Min/Mnth - 26 Mnth L-WBX-AU-5K-M27 $20,250 CoTerm Service - Committed Audio 5K Min/Mnth - 27 Mnth L-WBX-AU-5K-M28 $21,000 CoTerm Service - Committed Audio 5K Min/Mnth - 28 Mnth L-WBX-AU-5K-M29 $21,750 CoTerm Service - Committed Audio 5K Min/Mnth - 29 Mnth L-WBX-AU-5K-M30 $22,500 CoTerm Service - Committed Audio 5K Min/Mnth - 30 Mnth L-WBX-AU-5K-M31 $23,250 CoTerm Service - Committed Audio 5K Min/Mnth - 31 Mnth L-WBX-AU-5K-M32 $24,000 CoTerm Service - Committed Audio 5K Min/Mnth - 32 Mnth L-WBX-AU-5K-M33 $24,750 CoTerm Service - Committed Audio 5K Min/Mnth - 33 Mnth L-WBX-AU-5K-M34 $25,500 CoTerm Service - Committed Audio 5K Min/Mnth - 34 Mnth L-WBX-AU-5K-M35 $26,250 CoTerm Service - Committed Audio 5K Min/Mnth - 35 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 49 of 57

L-WBX-AU-5K-M36 $27,000 CoTerm Service - Committed Audio 5K Min/Mnth - 36 Mnth L-WBX-AU-5K-M37 $27,750 CoTerm Service - Committed Audio 5K Min/Mnth - 37 Mnth L-WBX-AU-5K-M38 $28,500 CoTerm Service - Committed Audio 5K Min/Mnth - 38 Mnth L-WBX-AU-5K-M39 $29,250 CoTerm Service - Committed Audio 5K Min/Mnth - 39 Mnth L-WBX-AU-5K-M40 $30,000 CoTerm Service - Committed Audio 5K Min/Mnth - 40 Mnth L-WBX-AU-5K-M41 $30,750 CoTerm Service - Committed Audio 5K Min/Mnth - 41 Mnth L-WBX-AU-5K-M42 $31,500 CoTerm Service - Committed Audio 5K Min/Mnth - 42 Mnth L-WBX-AU-5K-M43 $32,250 CoTerm Service - Committed Audio 5K Min/Mnth - 43 Mnth L-WBX-AU-5K-M44 $33,000 CoTerm Service - Committed Audio 5K Min/Mnth - 44 Mnth L-WBX-AU-5K-M45 $33,750 CoTerm Service - Committed Audio 5K Min/Mnth - 45 Mnth L-WBX-AU-5K-M46 $34,500 CoTerm Service - Committed Audio 5K Min/Mnth - 46 Mnth L-WBX-AU-5K-M47 $35,250 CoTerm Service - Committed Audio 5K Min/Mnth - 47 Mnth L-WBX-AU-5K-M48 $36,000 CoTerm Service - Committed Audio 5K Min/Mnth - 48 Mnth L-WBX-AU-5K-M49 $36,750 CoTerm Service - Committed Audio 5K Min/Mnth - 49 Mnth L-WBX-AU-5K-M50 $37,500 CoTerm Service - Committed Audio 5K Min/Mnth - 50 Mnth L-WBX-AU-5K-M51 $38,250 CoTerm Service - Committed Audio 5K Min/Mnth - 51 Mnth L-WBX-AU-5K-M52 $39,000 CoTerm Service - Committed Audio 5K Min/Mnth - 52 Mnth L-WBX-AU-5K-M53 $39,750 CoTerm Service - Committed Audio 5K Min/Mnth - 53 Mnth L-WBX-AU-5K-M54 $40,500 CoTerm Service - Committed Audio 5K Min/Mnth - 54 Mnth L-WBX-AU-5K-M55 $41,250 CoTerm Service - Committed Audio 5K Min/Mnth - 55 Mnth L-WBX-AU-5K-M56 $42,000 CoTerm Service - Committed Audio 5K Min/Mnth - 56 Mnth L-WBX-AU-5K-M57 $42,750 CoTerm Service - Committed Audio 5K Min/Mnth - 57 Mnth L-WBX-AU-5K-M58 $43,500 CoTerm Service - Committed Audio 5K Min/Mnth - 58 Mnth L-WBX-AU-5K-M59 $44,250 CoTerm Service - Committed Audio 5K Min/Mnth - 59 Mnth New Subscription - Toll Named Users (Found During New Conferencing Orders) L-WBX-TOLLUSER-NY1 $192 New - Toll Named Users - 1 YR L-WBX-TOLLUSER-NY2 $384 New - Toll Named Users - 2 YR L-WBX-TOLLUSER-NY3 $576 New - Toll Named Users - 3 YR L-WBX-TOLLUSER-NY5 $960 New - Toll Named Users - 5 YR L-WBX-ATOLLUSR-NY1 $192 New - Toll Active Users - 1 YR L-WBX-ATOLLUSR-NY2 $384 New - Toll Active Users - 2 YR L-WBX-ATOLLUSR-NY3 $576 New - Toll Active Users - 3 YR L-WBX-ATOLLUSR-NY5 $960 New - Toll Active Users - 5 YR Renewal Subscription - Toll Named Users (Found During Renewing Conference Orders) L-WBX-TOLLUSER-RY1 $192 Renew - Toll Named Users - 1 YR L-WBX-TOLLUSER-RY2 $384 Renew - Toll Named Users - 2 YR L-WBX-TOLLUSER-RY3 $576 Renew - Toll Named Users - 3 YR L-WBX-TOLLUSER-RY5 $960 Renew - Toll Named Users - 5 YR L-WBX-ATOLLUSR-RY1 $192 Renew - Toll Active Users - 1 YR L-WBX-ATOLLUSR-RY2 $384 Renew - Toll Active Users - 2 YR L-WBX-ATOLLUSR-RY3 $576 Renew - Toll Active Users - 3 YR L-WBX-ATOLLUSR-RY5 $960 Renew - Toll Active Users - 5 YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 50 of 57

Standalone Add-on Co-term Subscription - Toll Named Users L-WBX-TOLLUSER-ADD WebEx Toll Named Users L-WBX-TOLLUSER-M1 $16 Co-term Service - Toll Named Users - 1 Mnth L-WBX-TOLLUSER-M2 $32 Co-term Service - Toll Named Users - 2 Mnth L-WBX-TOLLUSER-M3 $48 Co-term Service - Toll Named Users - 3 Mnth L-WBX-TOLLUSER-M4 $64 Co-term Service - Toll Named Users - 4 Mnth L-WBX-TOLLUSER-M5 $80 Co-term Service - Toll Named Users - 5 Mnth L-WBX-TOLLUSER-M6 $96 Co-term Service - Toll Named Users - 6 Mnth L-WBX-TOLLUSER-M7 $112 Co-term Service - Toll Named Users - 7 Mnth L-WBX-TOLLUSER-M8 $128 Co-term Service - Toll Named Users - 8 Mnth L-WBX-TOLLUSER-M9 $144 Co-term Service - Toll Named Users - 9 Mnth L-WBX-TOLLUSER-M10 $160 Co-term Service - Toll Named Users - 10 Mnth L-WBX-TOLLUSER-M11 $176 Co-term Service - Toll Named Users - 11 Mnth L-WBX-TOLLUSER-M12 $192 Co-term Service - Toll Named Users - 12 Mnth L-WBX-TOLLUSER-M13 $208 Co-term Service - Toll Named Users - 13 Mnth L-WBX-TOLLUSER-M14 $224 Co-term Service - Toll Named Users - 14 Mnth L-WBX-TOLLUSER-M15 $240 Co-term Service - Toll Named Users - 15 Mnth L-WBX-TOLLUSER-M16 $256 Co-term Service - Toll Named Users - 16 Mnth L-WBX-TOLLUSER-M17 $272 Co-term Service - Toll Named Users - 17 Mnth L-WBX-TOLLUSER-M18 $288 Co-term Service - Toll Named Users - 18 Mnth L-WBX-TOLLUSER-M19 $304 Co-term Service - Toll Named Users - 19 Mnth L-WBX-TOLLUSER-M20 $320 Co-term Service - Toll Named Users - 20 Mnth L-WBX-TOLLUSER-M21 $336 Co-term Service - Toll Named Users - 21 Mnth L-WBX-TOLLUSER-M22 $352 Co-term Service - Toll Named Users - 22 Mnth L-WBX-TOLLUSER-M23 $368 Co-term Service - Toll Named Users - 23 Mnth L-WBX-TOLLUSER-M24 $384 Co-term Service - Toll Named Users - 24 Mnth L-WBX-TOLLUSER-M25 $400 Co-term Service - Toll Named Users - 25 Mnth L-WBX-TOLLUSER-M26 $416 Co-term Service - Toll Named Users - 26 Mnth L-WBX-TOLLUSER-M27 $432 Co-term Service - Toll Named Users - 27 Mnth L-WBX-TOLLUSER-M28 $448 Co-term Service - Toll Named Users - 28 Mnth L-WBX-TOLLUSER-M29 $464 Co-term Service - Toll Named Users - 29 Mnth L-WBX-TOLLUSER-M30 $480 Co-term Service - Toll Named Users - 30 Mnth L-WBX-TOLLUSER-M31 $496 Co-term Service - Toll Named Users - 31 Mnth L-WBX-TOLLUSER-M32 $512 Co-term Service - Toll Named Users - 32 Mnth L-WBX-TOLLUSER-M33 $528 Co-term Service - Toll Named Users - 33 Mnth L-WBX-TOLLUSER-M34 $544 Co-term Service - Toll Named Users - 34 Mnth L-WBX-TOLLUSER-M35 $560 Co-term Service - Toll Named User - 35 Mnth L-WBX-TOLLUSER-M36 $576 Co-term Service - Toll Named Users - 36 Mnth L-WBX-TOLLUSER-M37 $592 Co-term Service - Toll Named Users - 37 Mnth L-WBX-TOLLUSER-M38 $608 Co-term Service - Toll Named Users - 38 Mnth L-WBX-TOLLUSER-M39 $624 Co-term Service - Toll Named Users - 39 Mnth L-WBX-TOLLUSER-M40 $640 Co-term Service - Toll Named Users - 40 Mnth L-WBX-TOLLUSER-M41 $656 Co-term Service - Toll Named Users - 41 Mnth L-WBX-TOLLUSER-M42 $672 Co-term Service - Toll Named Users - 42 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 51 of 57

L-WBX-TOLLUSER-M43 $688 Co-term Service - Toll Named Users - 43 Mnth L-WBX-TOLLUSER-M44 $704 Co-term Service - Toll Named Users - 44 Mnth L-WBX-TOLLUSER-M45 $720 Co-term Service - Toll Named Users - 45 Mnth L-WBX-TOLLUSER-M46 $736 Co-term Service - Toll Named Users - 46 Mnth L-WBX-TOLLUSER-M47 $752 Co-term Service - Toll Named Users - 47 Mnth L-WBX-TOLLUSER-M48 $768 Co-term Service - Toll Named Users - 48 Mnth L-WBX-TOLLUSER-M49 $784 Co-term Service - Toll Named Users - 49 Mnth L-WBX-TOLLUSER-M50 $800 Co-term Service - Toll Named Users - 50 Mnth L-WBX-TOLLUSER-M51 $816 Co-term Service - Toll Named Users - 51 Mnth L-WBX-TOLLUSER-M52 $832 Co-term Service - Toll Named Users - 52 Mnth L-WBX-TOLLUSER-M53 $848 Co-term Service - Toll Named Users - 53 Mnth L-WBX-TOLLUSER-M54 $864 Co-term Service - Toll Named Users - 54 Mnth L-WBX-TOLLUSER-M55 $880 Co-term Service - Toll Named Users - 55 Mnth L-WBX-TOLLUSER-M56 $896 Co-term Service - Toll Named Users - 56 Mnth L-WBX-TOLLUSER-M57 $912 Co-term Service - Toll Named Users - 57 Mnth L-WBX-TOLLUSER-M58 $928 Co-term Service - Toll Named Users - 58 Mnth L-WBX-TOLLUSER-M59 $944 Co-term Service - Toll Named Users - 59 Mnth L-WBX-ATOLLUSR-ADD WebEx Active Toll Users L-WBX-ATOLLUSR-M1 $16 Co-term Service - Toll Active Users - 1 Mnth L-WBX-ATOLLUSR-M2 $32 Co-term Service - Toll Active Users - 2 Mnth L-WBX-ATOLLUSR-M3 $48 Co-term Service - Toll Active Users - 3 Mnth L-WBX-ATOLLUSR-M4 $64 Co-term Service - Toll Active Users - 4 Mnth L-WBX-ATOLLUSR-M5 $80 Co-term Service - Toll Active Users - 5 Mnth L-WBX-ATOLLUSR-M6 $96 Co-term Service - Toll Active Users - 6 Mnth L-WBX-ATOLLUSR-M7 $112 Co-term Service - Toll Active Users - 7 Mnth L-WBX-ATOLLUSR-M8 $128 Co-term Service - Toll Active Users - 8 Mnth L-WBX-ATOLLUSR-M9 $144 Co-term Service - Toll Active Users - 9 Mnth L-WBX-ATOLLUSR-M10 $160 Co-term Service - Toll Active Users - 10 Mnth L-WBX-ATOLLUSR-M11 $176 Co-term Service - Toll Active Users - 11 Mnth L-WBX-ATOLLUSR-M12 $192 Co-term Service - Toll Active Users - 12 Mnth L-WBX-ATOLLUSR-M13 $208 Co-term Service - Toll Active Users - 13 Mnth L-WBX-ATOLLUSR-M14 $224 Co-term Service - Toll Active Users - 14 Mnth L-WBX-ATOLLUSR-M15 $240 Co-term Service - Toll Active Users - 15 Mnth L-WBX-ATOLLUSR-M16 $256 Co-term Service - Toll Active Users - 16 Mnth L-WBX-ATOLLUSR-M17 $272 Co-term Service - Toll Active Users - 17 Mnth L-WBX-ATOLLUSR-M18 $288 Co-term Service - Toll Active Users - 18 Mnth L-WBX-ATOLLUSR-M19 $304 Co-term Service - Toll Active Users - 19 Mnth L-WBX-ATOLLUSR-M20 $320 Co-term Service - Toll Active Users - 20 Mnth L-WBX-ATOLLUSR-M21 $336 Co-term Service - Toll Active Users - 21 Mnth L-WBX-ATOLLUSR-M22 $352 Co-term Service - Toll Active Users - 22 Mnth L-WBX-ATOLLUSR-M23 $368 Co-term Service - Toll Active Users - 23 Mnth L-WBX-ATOLLUSR-M24 $384 Co-term Service - Toll Active Users - 24 Mnth L-WBX-ATOLLUSR-M25 $400 Co-term Service - Toll Active Users - 25 Mnth L-WBX-ATOLLUSR-M26 $416 Co-term Service - Toll Active Users - 26 Mnth L-WBX-ATOLLUSR-M27 $432 Co-term Service - Toll Active Users - 27 Mnth 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 52 of 57

L-WBX-ATOLLUSR-M28 $448 Co-term Service - Toll Active Users - 28 Mnth L-WBX-ATOLLUSR-M29 $464 Co-term Service - Toll Active Users - 29 Mnth L-WBX-ATOLLUSR-M30 $480 Co-term Service - Toll Active Users - 30 Mnth L-WBX-ATOLLUSR-M31 $496 Co-term Service - Toll Active Users - 31 Mnth L-WBX-ATOLLUSR-M32 $512 Co-term Service - Toll Active Users - 32 Mnth L-WBX-ATOLLUSR-M33 $528 Co-term Service - Toll Active Users - 33 Mnth L-WBX-ATOLLUSR-M34 $544 Co-term Service - Toll Active Users - 34 Mnth L-WBX-ATOLLUSR-M35 $560 Co-term Service - Toll Active Users - 35 Mnth L-WBX-ATOLLUSR-M36 $576 Co-term Service - Toll Active Users - 36 Mnth L-WBX-ATOLLUSR-M37 $592 Co-term Service - Toll Active Users - 37 Mnth L-WBX-ATOLLUSR-M38 $608 Co-term Service - Toll Active Users - 38 Mnth L-WBX-ATOLLUSR-M39 $624 Co-term Service - Toll Active Users - 39 Mnth L-WBX-ATOLLUSR-M40 $640 Co-term Service - Toll Active Users - 40 Mnth L-WBX-ATOLLUSR-M41 $656 Co-term Service - Toll Active Users - 41 Mnth L-WBX-ATOLLUSR-M42 $672 Co-term Service - Toll Active Users - 42 Mnth L-WBX-ATOLLUSR-M43 $688 Co-term Service - Toll Active Users - 43 Mnth L-WBX-ATOLLUSR-M44 $704 Co-term Service - Toll Active Users - 44 Mnth L-WBX-ATOLLUSR-M45 $720 Co-term Service - Toll Active Users - 45 Mnth L-WBX-ATOLLUSR-M46 $736 Co-term Service - Toll Active Users - 46 Mnth L-WBX-ATOLLUSR-M47 $752 Co-term Service - Toll Active Users - 47 Mnth L-WBX-ATOLLUSR-M48 $768 Co-term Service - Toll Active Users - 48 Mnth L-WBX-ATOLLUSR-M49 $784 Co-term Service - Toll Active Users - 49 Mnth L-WBX-ATOLLUSR-M50 $800 Co-term Service - Toll Active Users - 50 Mnth L-WBX-ATOLLUSR-M51 $816 Co-term Service - Toll Active Users - 51 Mnth L-WBX-ATOLLUSR-M52 $832 Co-term Service - Toll Active Users - 52 Mnth L-WBX-ATOLLUSR-M53 $848 Co-term Service - Toll Active Users - 53 Mnth L-WBX-ATOLLUSR-M54 $864 Co-term Service - Toll Active Users - 54 Mnth L-WBX-ATOLLUSR-M55 $880 Co-term Service - Toll Active Users - 55 Mnth L-WBX-ATOLLUSR-M56 $896 Co-term Service - Toll Active Users - 56 Mnth L-WBX-ATOLLUSR-M57 $912 Co-term Service - Toll Active Users - 57 Mnth L-WBX-ATOLLUSR-M58 $928 Co-term Service - Toll Active Users - 58 Mnth L-WBX-ATOLLUSR-M59 $944 Co-term Service - Toll Active Users - 59 Mnth Table 18. Cisco WebEx - Collaboration Meeting Rooms (CMR) Cloud SKUs (Requires Conference Subscription and WebEx Hybrid Audio, CCA or service by an approved TSP Partner) New Subscription - Collaboration Meeting Rooms (CMR) Cloud Employee Count L-WBX-CMREC-S2-NY1 $360 New - CMR EC - Tier 2 (100-999 Users) - 1YR L-WBX-CMREC-S2-NY2 $720 New - CMR EC - Tier 2 (100-999 Users) - 2YR L-WBX-CMREC-S2-NY3 $1080 New - CMR EC - Tier 2 (100-999 Users) - 3YR L-WBX-CMREC-S2-NY5 $1800 New - CMR EC - Tier 2 (100-999 Users) - 5YR L-WBX-CMREC-S3-NY1 $216 New - CMR EC - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-CMREC-S3-NY2 $432 New - CMR EC - Tier 3 (1,000-9,999 Users) - 2YR L-WBX-CMREC-S3-NY3 $648 New - CMR EC - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-CMREC-S3-NY5 $1080 New - CMR EC - Tier 3 (1,000-9,999 Users) - 5YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 53 of 57

L-WBX-CMREC-S4-NY1 $204 New - CMR EC - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-CMREC-S4-NY2 $408 New - CMR EC - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-CMREC-S4-NY3 $612 New - CMR EC - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-CMREC-S4-NY5 $1020 New - CMR EC - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-CMREC-S5-NY1 $180 New - CMR EC - Tier 5 (25,000+ Users) - 1YR L-WBX-CMREC-S5-NY2 $360 New - CMR EC - Tier 5 (25,000+ Users) - 2YR L-WBX-CMREC-S5-NY3 $540 New - CMR EC - Tier 5 (25,000+ Users) - 3YR L-WBX-CMREC-S5-NY5 $900 New - CMR EC - Tier 5 (25,000+ Users) - 5YR Renewal Subscription - Collaboration Meeting Rooms (CMR) Cloud Employee Count L-WBX-CMREC-S2-RY1 $360 Renew - CMR EC - Tier 2 (100-999 Users) - 1YR L-WBX-CMREC-S2-RY2 $720 Renew - CMR EC - Tier 2 (100-999 Users) - 2YR L-WBX-CMREC-S2-RY3 $1080 Renew - CMR EC - Tier 2 (100-999 Users) - 3YR L-WBX-CMREC-S2-RY5 $1800 Renew - CMR EC - Tier 2 (100-999 Users) - 5YR L-WBX-CMREC-S3-RY1 $216 Renew - CMR EC - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-CMREC-S3-RY2 $432 Renew - CMR EC - Tier 3 (1,000-9,999 Users) - 2YR L-WBX-CMREC-S3-RY3 $648 Renew - CMR EC - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-CMREC-S3-RY5 $1080 Renew - CMR EC - Tier 3 (1,000-9,999 Users) - 5YR L-WBX-CMREC-S4-RY1 $204 Renew - CMR EC - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-CMREC-S4-RY2 $408 Renew - CMR EC - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-CMREC-S4-RY3 $612 Renew - CMR EC - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-CMREC-S4-RY5 $1020 Renew - CMR EC - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-CMREC-S5-RY1 $180 Renew - CMR EC - Tier 5 (25,000+ Users) - 1YR L-WBX-CMREC-S5-RY2 $360 Renew - CMR EC - Tier 5 (25,000+ Users) - 2YR L-WBX-CMREC-S5-RY3 $540 Renew - CMR EC - Tier 5 (25,000+ Users) - 3YR L-WBX-CMREC-S5-RY5 $900 Renew - CMR EC - Tier 5 (25,000+ Users) - 5YR Add-on Co-term Subscription - Collaboration Meeting Rooms (CMR) Cloud Employee Count - (Add-on Tiered Pricing) Co-Term CMR Cloud Months 1-59 L-WBX-CMR-EC-ADDON WebEx CMR Employee Count - AddOn Service Term L-WBX-CMREC-S2-M1 Co-Term - CMR Cloud EC Tier 2 (100-999) - 1 Month Remain $30 - $1,770 L-WBX-CMREC-S2-M59 Co-Term - CMR Cloud EC Tier 2 (100-999) - 59 Month Remain L-WBX-CMREC-S3-M1 Co-Term - CMR Cloud EC Tier 3 (1,000-9,999) -1 Month Remain $18 - $1,062 L-WBX-CMREC-S3-M59 Co-Term - CMR Cloud EC Tier 3 (1,000-9,999) - 59 Month Remain L-WBX-CMREC-S4-M1 Co-Term - CMR Cloud EC Tier 4 (10,000-24,999) - 1 Month Remain $17 - $1,003 L-WBX-CMRAU-S4-M59 Co-Term - CMR Cloud EC Tier 4 (10,000-24,999) - 59 Month Remain L-WBX-CMREC-S5-M1 Co-Term - CMR Cloud EC Tier 5 (25,000+) - 1 Month Remain $15 - $885 L-WBX-CMREC-S5-M59 Co-Term - CMR Cloud EC Tier 5 (25,000+) - 59 Month Remain New Subscription - Collaboration Meeting Rooms (CMR) Cloud Active User L-WBX-CMRAU-S2-NY1 $540 New - CMR AU - Tier 2 (15-999 Users) - 1YR L-WBX-CMRAU-S2-NY2 $1080 New - CMR AU - Tier 2 (15-999 Users) - 2YR L-WBX-CMRAU-S2-NY3 $1620 New - CMR AU - Tier 2 (15-999 Users) - 3YR L-WBX-CMRAU-S2-NY5 $2700 New - CMR AU - Tier 2 (15-999 Users) - 5YR L-WBX-CMRAU-S3-NY1 $516 New - CMR AU - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-CMRAU-S3-NY2 $1032 New - CMR AU - Tier 3 (1,000-9,999 Users) - 2YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 54 of 57

L-WBX-CMRAU-S3-NY3 $1548 New - CMR AU - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-CMRAU-S3-NY5 $2580 New - CMR AU - Tier 3 (1,000-9,999 Users) - 5YR L-WBX-CMRAU-S4-NY1 $480 New - CMR AU - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-CMRAU-S4-NY2 $960 New - CMR AU - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-CMRAU-S4-NY3 $1440 New - CMR AU - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-CMRAU-S4-NY5 $2400 New - CMR AU - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-CMRAU-S5-NY1 $420 New - CMR AU - Tier 5 (25,000+ Users) - 1YR L-WBX-CMRAU-S5-NY2 $840 New - CMR AU - Tier 5 (25,000+ Users) - 2YR L-WBX-CMRAU-S5-NY3 $1260 New - CMR AU - Tier 5 (25,000+ Users) - 3YR L-WBX-CMRAU-S5-NY5 $2100 New - CMR AU - Tier 5 (25,000+ Users) - 5YR Renewal Subscription - Collaboration Meeting Rooms (CMR) Cloud Active User L-WBX-CMRAU-S2-RY1 $540 Renew - CMR AU - Tier 2 (15-999 Users) - 2YR L-WBX-CMRAU-S2-RY2 $1080 Renew - CMR AU - Tier 2 (15-999 Users) - 3YR L-WBX-CMRAU-S2-RY3 $1620 Renew - CMR AU - Tier 2 (15-999 Users) - 5YR L-WBX-CMRAU-S2-RY5 $2700 Renew - CMR AU - Tier 3 (1,000-9,999 Users) - 1YR L-WBX-CMRAU-S3-RY1 $516 Renew - CMR AU - Tier 3 (1,000-9,999 Users) - 2YR L-WBX-CMRAU-S3-RY2 $1032 Renew - CMR AU - Tier 3 (1,000-9,999 Users) - 3YR L-WBX-CMRAU-S3-RY3 $1548 Renew - CMR AU - Tier 3 (1,000-9,999 Users) - 5YR L-WBX-CMRAU-S3-RY5 $2580 Renew - CMR AU - Tier 4 (10,000-24,999 Users) - 1YR L-WBX-CMRAU-S4-RY1 $480 Renew - CMR AU - Tier 4 (10,000-24,999 Users) - 2YR L-WBX-CMRAU-S4-RY2 $960 Renew - CMR AU - Tier 4 (10,000-24,999 Users) - 3YR L-WBX-CMRAU-S4-RY3 $1440 Renew - CMR AU - Tier 4 (10,000-24,999 Users) - 5YR L-WBX-CMRAU-S4-RY5 $2400 Renew - CMR AU - Tier 5 (25,000+ Users) - 1YR L-WBX-CMRAU-S5-RY1 $420 Renew - CMR AU - Tier 5 (25,000+ Users) - 2YR L-WBX-CMRAU-S5-RY2 $840 Renew - CMR AU - Tier 5 (25,000+ Users) - 3YR L-WBX-CMRAU-S5-RY3 $1260 Renew - CMR AU - Tier 5 (25,000+ Users) - 5YR L-WBX-CMRAU-S5-RY5 $2100 Renew - CMR AU - Tier 2 (100-999 Users) - 2YR Add-on Co-term Subscription - Collaboration Meeting Rooms (CMR) Cloud Active User - (Add-on Tiered Pricing) Co-Term CMR Cloud Months 1-59 L-WBX-CMR-AU-ADDON WebEx CMR Active User - AddOn Service Term L-WBX-CMRAU-S2-M1 Co-Term - CMR Cloud AU Tier 2 (15-999) - 1 Month Remain $45 - $2,655 L-WBX-CMRAU-S2-M59 Co-Term - CMR Cloud AU Tier 2 (15-999) - 59 Month Remain L-WBX-CMRAU-S3-M1 Co-Term - CMR Cloud AU Tier 3 (1,000-9,999) -1 Month Remain $43 - $2,537 L-WBX-CMRAU-S3-M59 Co-Term - CMR Cloud AU Tier 3 (1,000-9,999) -59 Month Remain L-WBX-CMRAU-S4-M1 Co-Term - CMR Cloud AU Tier 4 (10,000-24,999) - 1 Mo Remain $40 - $2,360 L-WBX-CMRAU-S4-M59 Co-Term - CMR Cloud AU Tier 4 (10,000-24,999) - 59 Mo Remain L-WBX-CMRAU-S5-M1 Co-Term - CMR Cloud NU Tier 5 (5,000+) - 1 Month Remain $35 - $2,065 L-WBX-CMRAU-S5-M59 Co-Term - CMR Cloud AU Tier 5 (25,000+) - 59 Month Remain New Subscription - Collaboration Meeting Rooms (CMR) Cloud Named User L-WBX-CMRNU-S2-NY1 $1260 New - CMR NU - Tier 2 (5-99 Users) - 1YR L-WBX-CMRNU-S2-NY2 $2520 New - CMR NU - Tier 2 (5-99 Users) - 2YR L-WBX-CMRNU-S2-NY3 $3780 New - CMR NU - Tier 2 (5-99 Users) - 3YR L-WBX-CMRNU-S2-NY5 $6300 New - CMR NU - Tier 2 (5-99 Users) - 5YR 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 55 of 57

L-WBX-CMRNU-S3-NY1 $936 New - CMR NU - Tier 3 (100-999 Users) - 1YR L-WBX-CMRNU-S3-NY2 $1872 New - CMR NU - Tier 3 (100-999 Users) - 2YR L-WBX-CMRNU-S3-NY3 $2808 New - CMR NU - Tier 3 (100-999 Users) - 3YR L-WBX-CMRNU-S3-NY5 $4680 New - CMR NU - Tier 3 (100-999 Users) - 5YR L-WBX-CMRNU-S4-NY1 $600 New - CMR NU - Tier 4 (1,000-4,999 Users) - 1YR L-WBX-CMRNU-S4-NY2 $1200 New - CMR NU - Tier 4 (1,000-4,999 Users) - 2YR L-WBX-CMRNU-S4-NY3 $1800 New - CMR NU - Tier 4 (1,000-4,999 Users) - 3YR L-WBX-CMRNU-S4-NY5 $3000 New - CMR NU - Tier 4 (1,000-4,999 Users) - 5YR L-WBX-CMRNU-S5-NY1 $360 New - CMR NU - Tier 5 (5,000+ Users) - 1YR L-WBX-CMRNU-S5-NY2 $720 New - CMR NU - Tier 5 (5,000+ Users) - 2YR L-WBX-CMRNU-S5-NY3 $1080 New - CMR NU - Tier 5 (5,000+ Users) - 3YR L-WBX-CMRNU-S5-NY5 $1800 New - CMR NU - Tier 5 (5,000+ Users) - 5YR Renewal Subscription - Collaboration Meeting Rooms (CMR) Cloud Named User L-WBX-CMRNU-S2-RY1 $1260 Renew - CMR NU - Tier 2 (5-99 Users) - 1YR L-WBX-CMRNU-S2-RY2 $2520 Renew - CMR NU - Tier 2 (5-99 Users) - 2YR L-WBX-CMRNU-S2-RY3 $3780 Renew - CMR NU - Tier 2 (5-99 Users) - 3YR L-WBX-CMRNU-S2-RY5 $6300 Renew - CMR NU - Tier 2 (5-99 Users) - 5YR L-WBX-CMRNU-S3-RY1 $936 Renew - CMR NU - Tier 3 (100-999 Users) - 1YR L-WBX-CMRNU-S3-RY2 $1872 Renew - CMR NU - Tier 3 (100-999 Users) - 2YR L-WBX-CMRNU-S3-RY3 $2808 Renew - CMR NU - Tier 3 (100-999 Users) - 3YR L-WBX-CMRNU-S3-RY5 $4680 Renew - CMR NU - Tier 3 (100-999 Users) - 5YR L-WBX-CMRNU-S4-RY1 $600 Renew - CMR NU - Tier 4 (1,000-4,999 Users) - 1YR L-WBX-CMRNU-S4-RY2 $1200 Renew - CMR NU - Tier 4 (1,000-4,999 Users) - 2YR L-WBX-CMRNU-S4-RY3 $1800 Renew - CMR NU - Tier 4 (1,000-4,999 Users) - 3YR L-WBX-CMRNU-S4-RY5 $3000 Renew - CMR NU - Tier 4 (1,000-4,999 Users) - 5YR L-WBX-CMRNU-S5-RY1 $360 Renew - CMR NU - Tier 5 (5,000+ Users) - 1YR L-WBX-CMRNU-S5-RY2 $720 Renew - CMR NU - Tier 5 (5,000+ Users) - 2YR L-WBX-CMRNU-S5-RY3 $1080 Renew - CMR NU - Tier 5 (5,000+ Users) - 3YR L-WBX-CMRNU-S5-RY5 $1800 Renew - CMR NU - Tier 5 (5,000+ Users) - 5YR Add-on Co-term Subscription - Collaboration Meeting Rooms (CMR) Cloud Named User - (Add-on Tiered Pricing) Co-Term CMR Cloud Months 1-59 L-WBX-CMR-NU-ADDON WebEx CMR Named User - AddOn Service Term L-WBX-CMRNU-S2-M1 L-WBX-CMRNU-S2-M59 $105 - $6,195 Co-Term - CMR Cloud NU Tier 2 (5-99) - 1 Month Remain Co-Term - CMR Cloud NU Tier 2 (5-99) - 59 Month Remain L-WBX-CMRNU-S3-M1 L-WBX-CMRNU-S3-M59 $78 - $4,602 Co-Term - CMR Cloud NU Tier 3 (100-999) - 1 Month Remain Co-Term - CMR Cloud NU Tier 3 (100-999) - 59 Month Remain L-WBX-CMRNU-S4-M1 L-WBX-CMRNU-S4-M59 $50 - $2,950 Co-Term - CMR Cloud NU Tier 4 (1,000-4,999) -1 Month Remain Co-Term - CMR Cloud NU Tier 4 (1,000-4,999) - 59 Month Remain L-WBX-CMRNU-S5-M1 Co-Term - CMR Cloud NU Tier 5 (5,000+) - 1 Month Remain $30 - $1,770 L-WBX-CMRNU-S5-M59 Co-Term - CMR Cloud NU Tier 5 (5,000+) - 59 Month Remain 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 56 of 57

Table 19. Cisco WebEx - Wholesale Price List SKUs Wholesale Price List - Distributors Only (Max Meeting Capacity of 25) L-WBX-MCSB-US-N= $650 WebEx MC small biz new annual sub (NA Only) L-WBX-MCSB-EU-N= $650 WebEx MC small biz annual new sub (Europe Only) L-WBX-MCSB-IND-N= $650 WebEx MC small biz annual new sub (India Only) L-WBX-M-SB-W-N= $650 WebEx MC with VoIP small biz new sub (Rest of World) L-WBX-M-SB-WNV-N= $650 WebEx MC NO VoIP small biz new sub (Rest of World) L-WBX-MCSB-US-R= $650 WebEx MC small biz renew annual sub (North America Only) L-WBX-MCSB-EU-R= $650 WebEx MC small biz annual renew sub (Europe Only) L-WBX-MCSB-IND-R= $650 WebEx MC small biz annual renew sub (India Only) L-WBX-M-SB-W-R= $650 WebEx MC with VoIP small biz renew sub (Rest of World) L-WBX-M-SB-WNV-R= $650 WebEx MC NO VoIP small biz renew sub (Rest of World) L-WBX-MC-SB-MNT11= $596 WebEx MC small biz - SKU if 11 month is left for renewal L-WBX-MC-SB-MNT10= $542 WebEx MC small biz - SKU if 10 month is left for renewal L-WBX-MC-SB-MNTH9= $488 WebEx MC small biz - SKU if 9 month is left for renewal L-WBX-MC-SB-MNTH8= $433 WebEx MC small biz - SKU if 8 month is left for renewal L-WBX-MC-SB-MNTH7= $379 WebEx MC small biz - SKU if 7 month is left for renewal L-WBX-MC-SB-MNTH6= $325 WebEx MC small biz - SKU if 6 month is left for renewal L-WBX-MC-SB-MNTH5= $271 WebEx MC small biz - SKU if 5 month is left for renewal L-WBX-MC-SB-MNTH4= $217 WebEx MC small biz - SKU if 4 month is left for renewal L-WBX-MC-SB-MNTH3= $163 WebEx MC small biz - SKU if 3 month is left for renewal L-WBX-MC-SB-MNTH2= $108 WebEx MC small biz - SKU if 2 month is left for renewal L-WBX-MC-SB-MNTH1= $54 WebEx MC small biz - SKU if 1 month is left for renewal Printed in USA C07-687399-18 06/15 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for public distribution. Page 57 of 57