ECView Pro Network Management System Installation Guide www.edge-core.com
INSTALLATION GUIDE ECVIEW PRO NETWORK MANAGEMENT SYSTEM SNMP-Based Network Management Software for Windows SW6102 E102010-CS-R01 F8.1.0.0 150xxxxxxxxxx
ABOUT THIS GUIDE PURPOSE This guide gives specific information on how to install and use the functions of the network management software. AUDIENCE The guide is intended for use by network administrators who are responsible for operating and maintaining network equipment; consequently, it assumes a basic working knowledge of networks, the Internet Protocol (IP), and Simple Network Management Protocol (SNMP). CONVENTIONS The following conventions are used throughout this guide to show information: NOTE: Emphasizes important information or calls your attention to related features or instructions. CAUTION: Alerts you to a potential hazard that could cause loss of data, or damage the system or equipment. WARNING: Alerts you to a potential hazard that could cause personal injury. RELATED PUBLICATIONS The following publication gives specific information on how to install and use the network management software: The User Guide 5
ABOUT THIS GUIDE Also, the software includes integrated help that describes all management related features. REVISION HISTORY This section summarizes the changes in each revision of this guide. OCTOBER 2010 REVISION This is the first revision of this guide. 6
CONTENTS ABOUT THIS GUIDE 5 CONTENTS 7 1 INTRODUCTION 9 Installing ECView Pro 9 System Requirements 10 2 INSTALLATION 11 3 GETTING STARTED 21 1. Start ECView Pro 22 2. Set the SNMP Profile 25 3. Set a Discovery Seed Device 29 4. View Device Discovery and Mapping 33 7
CONTENTS 8
1 INTRODUCTION ECView Pro is Edge-Core s next generation of proactive network management solutions. ECView Pro is built from the ground up using the latest technologies to meet and respond to your ever growing, ever changing network environment. The ECView Pro network management system (NMS) is built on a reliable, robust and extremely flexible platform, and provides a single point to manage your network. The graphical interface in ECView Pro provides a streamlined method for reviewing network activity and device information. It also provides a simplified interface for managing and configuring the network and devices, with easy access to device web agents and the command line interface. INSTALLING ECVIEW PRO This ECView Pro Installation Guide will take you through the installation process required to get ECView Pro up and running on your system. NOTE: If you are installing from a CD, start the installation by inserting the CD in the CD-ROM drive, if you have auto-run enabled or you have downloaded the installer, locate ECView_Pro_8.1.0.0.exe and doubleclick the file to start. 9
CHAPTER 1 Introduction Installing ECView Pro SYSTEM REQUIREMENTS Before installing ECView Pro, ensure that the following minimum system requirements are maintained: Operating System Windows XP SP2 or later Windows 2000 SP4 or later Windows Server 2003 Processor Core 2, 2.0 GHz + Installed Memory 2 GB RAM Hard Disk Space 2 GB 10
2 INSTALLATION The ECView Pro network management system (NMS) includes two components; the ECView Pro server and the ECView Pro client platform. The ECView Pro server component should only be installed on one PC in the network. The ECView Pro client component can be installed on multiple PCs, which log into the server to run the management platform. NOTE: The ECView Pro server should be installed on a PC in the network where it can reach all devices that need to be managed. Follow the steps below to install the ECView Pro NMS: 1. Check Administrator Privilege The installer requires that your system has the required Administrator privileges to be able to install ECView Pro, otherwise the installation process will discontinue. 2. Current installed version When the installer detects that your system has a lower, higher, or equivalent version of ECView Pro, it will prompt you to uninstall the previous version or cancel the installation process. You will be prompted to stop the installation if the previous uninstallation was not complete. 11
CHAPTER 2 Installation 3. Introduction The installer will guide you through the various stages required to install ECView Pro. Click Next to continue. Figure 1: Introduction 12
CHAPTER 2 Installation 4. License Agreement If you have read and agree with the License Agreement, select I accept the terms of the License Agreement and click Next to continue with the installation process. Otherwise, select I do not accept the terms of the License Agreement. Figure 2: License Agreement 13
CHAPTER 2 Installation 5. Choose Install Set Select the components you wish to install. Select the Complete option to install both the ECView Pro Server and the ECView Pro platform. Select the Client Only option to install only the ECView Pro platform. NOTE: The ECView Pro Server only needs to be installed on one PC in the network. The PC needs to be at a location in the network where it can reach all devices that need to be managed. Click Next to continue. Figure 3: Choose Install Set 14
CHAPTER 2 Installation 6. Choose Install Folder Select the destination folder where you would like to install ECView Pro Network Management System. Figure 4: Choose Install Folder 15
CHAPTER 2 Installation 7. Pre-Installation Summary Review the summary of the installation process. Click Previous to make changes. Click Next to install the software. Figure 5: Pre-Installation Summary 16
CHAPTER 2 Installation 8. Installing ECView Pro Platform This screen displays information regarding the installation while the required folders and files are being copied to your system. Figure 6: Installing ECView Pro 17
CHAPTER 2 Installation 9. Setting Administrator Password Enter and confirm the password for the administrator account in the Password and Confirm Password fields respectively. NOTE: Remember the password you have chosen. Without the administrator password the application may be rendered inaccessible. Figure 7: Set Administrator Password 18
CHAPTER 2 Installation 10. Confirm Settings Saved When the screen displays a message stating that all your settings are saved in the database, click Next to continue. Figure 8: Confirm Settings Saved 19
CHAPTER 2 Installation 11. Install Complete When the screen displays a message stating that ECView Pro has been successfully installed, click Done to finish. Figure 9: Installation Complete 20
3 GETTING STARTED This chapter describes how to start the ECView Pro software, and how to make the first few required settings. Be sure to follow the procedures in the following sequence: 1. Start ECView Pro 2. Set the SNMP Profile 3. Set a Discovery Seed Device 4. View Device Discovery and Mapping NOTE: For more information on using ECView Pro, refer to the User Guide, which is provided on the installation CD. 21
CHAPTER 3 Getting Started 1. Start ECView Pro 1. START ECVIEW PRO To start the ECView Pro software, follow these steps: 1. From the Windows Start menu, click Edge-Core, ECView Pro, then click ECView. If the ECView Pro server is also installed on the PC, it will start automatically, then the ECView Pro client platform login dialog box displays. Figure 10: Starting the ECView Pro Platform 2. Enter the ECView Pro Platform login dialog box details. In the Server field, enter the IP address of the server to which you want to log in. Enter a port number in the Port field. Enter the name of the user in Username field. Enter the password in the Password field. Click the OK button. 22
CHAPTER 3 Getting Started 1. Start ECView Pro Figure 11: Log in to the ECView Server 23
CHAPTER 3 Getting Started 1. Start ECView Pro 3. Wait for the ECView Pro platform to launch and the client window to display. Figure 12: Client Running 24
CHAPTER 3 Getting Started 2. Set the SNMP Profile 2. SET THE SNMP PROFILE The ECView Pro Discovery engine can retrieve data from devices using SNMPv1, SNMPv2c, or SNMPv3. Access to devices using SNMP v1 and v2c is controlled by community strings. SNMPv3 access uses username/password authentication, along with an encryption key. The SNMP Read-only community string is like a user ID or password that gives an access on the statistics of a switch, router or other managed device. ECView Pro sends the community string along with all SNMP requests. If the community string is correct, the device responds with the requested information. If the community string is incorrect, the device simply discards the request and does not respond. The ECView Pro default community strings are public for read-only access, and private for read/write access. If network device community strings are not the same as the ECView Pro defaults, you must modify the device settings, or add a new SNMPv1/v2c profile. The same also applies for SNMPv3 access profiles. To modify or add an SNMP profile, follow these steps: 1. Select Preferences from the ECView Pro File menu. Figure 13: Open ECView Pro Preferences 25
CHAPTER 3 Getting Started 2. Set the SNMP Profile 2. Expand the ECView Pro menu tree in the Preferences window, then Access Profiles, and then select SNMP Profiles. Figure 14: SNMP Default Profile 26
CHAPTER 3 Getting Started 2. Set the SNMP Profile 3. Click Modify or Add to edit or create an SNMP profile. Figure 15: SNMP v1/v2c Profile 27
CHAPTER 3 Getting Started 2. Set the SNMP Profile Figure 16: SNMP v3 Profile 4. Set the community strings for SNMP v1/v2c, then click Save. For an SNMP v3 profile, set the user name, authentication, and privacy details, then click Save. 28
CHAPTER 3 Getting Started 3. Set a Discovery Seed Device 3. SET A DISCOVERY SEED DEVICE The Seed Device is the IP Address of a device from which the discovery of network devices will begin. Normally, the seed device will be a core router in the network. It is important to select a device that is connected to all IP subnets in the network that need to be managed by the NMS system. Any IP subnets that are not connected to the seed device will not be able to be automatically managed by the NMS system and will need to be included manually. NOTE: Both the PC running the ECView Pro server and the selected seed device should be at locations in the network where they can reach all devices that need to be managed. NOTE: The seed device and all devices in the network that need to be discovered and managed with ECView Pro must have SNMP and LLDP (or other discovery protocols) enabled. To select a seed device, follow these steps: 1. Select Preferences from the ECView Pro File menu. Figure 17: Open ECView Pro Preferences 29
CHAPTER 3 Getting Started 3. Set a Discovery Seed Device 2. Expand the ECView Pro menu tree in the Preferences window. Figure 18: ECView Pro Preferences Window 30
CHAPTER 3 Getting Started 3. Set a Discovery Seed Device 3. Expand the Discovery menu and click Protocols. ECView Pro has a built-in discovery support for non-snmp devices as well as non-managed devices. The ECView Pro Discovery engine can find devices that use Cisco Discovery Protocol (CDP) and Link Layer Discovery Protocol (LLDP), in addition to SNMPv1, SNMPv2c and SNMPv3 devices. Figure 19: Discovery Protocols 4. Select all the discovery protocols used by devices in the network, then click Apply. 31
CHAPTER 3 Getting Started 3. Set a Discovery Seed Device 5. Select Discovery from the Preferences ECView Pro menu. Figure 20: Discovery Seed Device 6. Set the seed device IP address, click Apply and then Start Discovery. 32
CHAPTER 3 Getting Started 4. View Device Discovery and Mapping 4. VIEW DEVICE DISCOVERY AND MAPPING The Discovery Engine of ECView Pro is responsible for discovering the topology of the network, that is, all elements that are residing in the network. In addition, the Discovery Engine also gathers basic information about devices, such as the IP address, MAC address, sysoid, and system Description. This gathered information is then used by the mapping feature of the ECView Pro platform to layout a graphical representation of the network topology. The maps show how devices are connected, and let you view the status of each device in the network. The mapping feature has pre-programmed map layouts to represent different diagrams of the network topology. The settings and the look and feel of the mapping feature can be modified through Preferences options. To discover network devices and view topology maps, follow these steps: 1. If not already displayed, select Dashboard from the ECView Pro Tools menu. After you have set the appropriate SNMP profiles and configured the Discovery seed device, the ECView Pro platform should display an active Dashboard. 33
CHAPTER 3 Getting Started 4. View Device Discovery and Mapping Figure 21: ECView Pro Dashboard 34
CHAPTER 3 Getting Started 4. View Device Discovery and Mapping 2. From the Tools menu, select Mapping to show the topology mapping. The Map View of the ECView Pro platform represents the graphical topology of the network. The Main Map shows all the IP Subnets in the network discovered from the seed device. Figure 22: Show Mappings 35
CHAPTER 3 Getting Started 4. View Device Discovery and Mapping 3. Double click a subnet icon to show the detail network mapping. The detailed Map View displays all the discovered devices within the selected subnet. The Map View provides sets of useful menus and commands that you can use on the map or each device to give a better graphical view of the network. Figure 23: Show Detail Mappings 36
CHAPTER 3 Getting Started 4. View Device Discovery and Mapping 4. To configure a managed device in the network, right-click on the device, and then select Manage Device from the menu. Figure 24: Manage Device 37
CHAPTER 3 Getting Started 4. View Device Discovery and Mapping 5. The device manager window opens, showing the configuration settings available through the SNMP protocol. Figure 25: Manage Device Settings 38
SW6102 E102010-CS-R01 150xxxxxxxxxx