How to install EMIS Web on your home computer. Prerequisites

Transcription

1 How to install EMIS Web on your home computer Prerequisites 1. Hardware The first thing to ensure is that you have appropriate hardware to run EMIS Web. The hardware requirements are laid out in document IF2255 on the EMIS common room website ( The main recommended options are as follows: Operating system Windows XP Professional Windows 7 Professional (32 bit) 1 Recommended.NET framework version.net2 SP2.NET2 SP2 Processors Pentium 4 (or comparable) Intel Core 2 or equivalent 2.4 GHz CPU desktop processor and above, or Intel (M) 1.6 GHz for laptops Hard disk 10 GB free disk space 10 GB free disk space Memory 2 GB RAM 3 GB RAM It is sometimes possible for other hardware configurations to work but EMIS does not support some of these so it is recommended you stick to the above. 2. Software and permissions This is covered in more detail in the document QM611 available on the EMIS common room ( You will need a copy of the latest SDS Client software. This is downloadable from EMIS at: FTP:// /SDS/SDS Install.exe You will need to contact EMIS support for login details for this FTP site.

2 Additionally, there is a copy on the practice clinical server at the following location : C:\Documents and Settings\All Users\Application Data\SDS\SDSClientInstaller.exe To install, you will need to have administrator rights under your windows login, but this is not necessary subsequently when running the software. 3. Remote access VPN You will need to arrange this via your CCG IT team, or local area network administrator. The VPN allows you to have an encrypted connection to the NHS network (N3) from your home broadband or wi-fi connection. You will need a client on your computer to access the VPN. Client downloads for the Cisco VPN Client used with the N3 network are found here: Click on User Guide in the middle of the page to see the list of downloads and choose the one most appropriate to your hardware and software configuration. As well as a VPN login, you will also need a connection settings file (.pcf format) from your network administrator. This will be mentioned later.

3 Installation 1. Install the VPN client Download the Cisco VPN client from: Click on User Guide in the middle of the page to see the list of downloads and choose the one most appropriate to your hardware and software configuration.

4 A box will appear asking if you want to download the file; click save file. Another security warning box will appear; click Run.

5 If a box now appears asking if you want to unzip and run the file, click Unzip. If the installer does not automatically run, double click the downloaded file and the following window will open. Click Next and then agree to the license agreement on the next page:

6 Click Next again and the window will ask you where you want the client installing. Navigate to a suitable destination (or accept the default one) and click Next again.

7 The following window will appear when the installation is successful:

8 2. Run the VPN Client There should now be a Cisco Systems VPN Client folder in your programs menu and/or an icon on your desktop. The icon looks like this: Click the program menu icon or double-click the one on the desktop to run the VPN client. When it is open, you should get a box like this appear: 3. Install the connection settings file Once the client is running you will need to install the connection settings file provided by your network (VPN) administrator. This is usually the PCT/CCG in charge of the local network. The file should be in.pcf format. To install, click import on the ribbon menu in the client window (shown below):

9 A new window will open allowing you to navigate to select the.pcf file with your connection settings, as below:

10 The software should now indicate that the settings have been successfully imported and your connection should appear in the white space below the ribbon menu: Use the mouse to select your connection and then click the connect icon in the ribbon menu. A new window should now appear asking for your login details (provided by your network administrator). You should now be connected to the VPN and a small padlock icon should appear in the tray in the bottom right hand corner of the screen near the clock. 4. Install EMIS Web client You will need a copy of the latest SDS Client software. This is downloadable from EMIS at: FTP:// /SDS/SDS Install.exe You will need to contact EMIS support for login details for this FTP site. Additionally, there is a copy on the practice clinical server at the following location : C:\Documents and Settings\All Users\Application Data\SDS\SDSClientInstaller.exe To install, you will need to have administrator rights under your windows login, but this is not necessary subsequently when running the software. Once you have downloaded the SDS installer, right click the file and select Run as administrator from the dropdown menu (see below):

11 The program should start and the dialog box should have a box requesting you enter your CDB number (or EMIS practice number, usually 2-5 digits) and a Start button. Enter your practice number and click Start to begin the installation process. The installer should install the EMIS Web client, the configuration switcher, and also the other directories and files necessary to run and update the software. It is an annoying feature of the software installer that it often does not leave an EMIS Web client desktop shortcut to actually run the client once installed. To get one, follow the instructions below: 1. Navigate to: C:\ProgramData\SDS\Version6\Applications\EmisWeb Client 2. Right-click the file (the one with the EMIS Web graphic as the icon) 3. Left-click the send to line in the menu 4. Select desktop (create shortcut) If the installer will not run, even when set up as an administrator, try temporarily disabling any firewall software you have running, as this can interfere with the process.

12 5. Run EMIS Web Client You should now have an EMIS Web shortcut on the desktop. Double-clicking this should cause the application to update itself, and then open the familiar EMIS Web login box in the centre of the screen. Once installed, if you have problems running the client, check you have access privileges to C:\ProgramData\ and all its subfolders; you need to have full access to this folder and its subfolders in order to run the software. Finally, if you are still having problems, you can ring EMIS support on You will need to have an active support contract as the first thing they will ask you for is your CDB number.