BROADBAND, TV and BUNDLING Cable s 2020 Vision



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BROADBAND, TV and BUNDLING Cable s 2020 Vision

European Telecoms A EUR 250 Bn market European telecoms - a 275bn market with many competitors 100% 80% 60% 40% 20% 0% Western European Telco Revenues 2009 (in Bn ) 127 other Telia Sonera Bouygues Telecom Hutchison KPN Vivendi / SFR Telecom Italia Deutsche Telekom Telefonica FT/Orange Vodafone Mobile Fixed Note: TV includes cable TV, satellite TV, terrestrial TV, and IPTV Countries included AT, BE, DK, FI, FR, DE, GR, IE, IT, NL, NO, PT, ES, SE, CH, UK (mobile, fixed and bb) AT, BE, DK, FI, FR, DE, IE, IT, NL, NO, PT, ES, SE, CH, UK (TV) Sources: IDC, Informa, Booz & Company analysis 74 other Belgacom Swisscom OTE BT Telia Sonera KPN Telecom Italia Deutsche Telekom Telefonica FT/Orange 49 other Telenor Neuf Liberty Global Virgin Media Belgacom BT Telia Sonera KPN Telecom Italia Deutsche Telekom Telefonica FT/Orange Broadband Total = 275 25 other ono Ziggo Numericable KDG Canal+ Sky Liberty Global Virgin Media TV

DAVID AND GOLIATH Even After Consolidation Telco Incumbents Total Cable Industry Bn 2010 1) Bn 2010 D 27.3 8:1 3.5 F 23.3 14:1 1.6 E 19.7 10:1 1.9 UK 18.0 2,3) 7:1 2.5 3) NL 9.3 4:1 2.4 B 5.0 4:1 1.3 AT 2.4 4:1 0.6 IR 1.8 7:1 0.3 2000 2010 Note: Revenues include fixed telephony, mobile, telephony, internet access, and TV distribution 27 telcos 22 telcos 1) Figures not fully consistent due to different revenue categories and reporting periods; 2) Exchange rates yearly average accounting period 10000 cable 7000 cable Sources: Screen Digest, Annual Reports 2010 (where available), oanda.com, Booz & Company analysis

ARE WE RELEVANT? Getting There

Investments Drive Competitive Advantage Cable operators have invested over 22bn into the network over the past 6 years In 2009, the Capex amounts to 23% of revenues With these investments Cable realizes the first encompassing fibre-powered NGA infrastructure Source: Solon

THE DIGITAL AGENDA Realizing the targets The European Cable industry already today covers 50% of EU households with 10 Mbps plus by 2013 will cover 51% of EU households with speeds of 100 Mbps and more will provide 100 Mbps services to a minimum of 27m, best case 51m subscribers by 2020* reaches out to small and medium enterprises with ultra high speed offers forces telecom incumbents to start investing again *Source: Solon

Cable operators are leapfrogging DSL with DOCSIS 3.0 Already now Cable 2-6 times faster than best Incumbent offering CABLE S LEAD ON SPEED WILL FORCE TELECOM INCUMBENTS TO INVEST IN NGA Bandwidth of Broadband Infrastructures vs. Requirements of Applications Illustrative, Mbps NGA Networks 400 >400 Cable technology Fixed-line / Fibre technology 50 50 HDTV Multiple Stream 0.064 E-mail 6 Music/ Video 25 UGC VOD IPTV Single Stream Photoproc./ Gaming HDTV Single Stream ISDN/ Modem ADSL EuroDOCSIS ADSL2+ VDSL EuroDOCSIS FTTH 2.0 3.0 Indicative 2002 2004 2006 2007 2008 2009 2010+ Source: Solon

Infrastructure competition is needed Infrastructure competition drives penetration Broadband Uptake in Cable and Non-Cable Countries % of households Western Europe 43% 27% 54% 39% 59% ~2 years 48% 65% 55% 2006 2007 2008 2009 Markets with infrastructure competition Central and Eastern Europe 51% 39% 31% ~ 2.5 years 22% 27% 18% 12% 7% 2006 2007 2008 2009 Markets with service competition Source: Eurostat, Screen Digest, Solon

Our Digital Agenda Cable Europa (ONO) Spain 100 Mb/s Cabovisao Portugal 120 Mb/s Canal Digital Norway 100 Mb/s Com Hem Sweden 200 Mb/s Get Norway 200 Mb/s Kabel Baden Würtemberg Germany 100 Mb/s Kabel Deutschland Germany 100 Mb/s Numericable France 100 Mb/s Sanoma Television Welho Finland 200 Mb/s Tele Columbus Germany 100 Mb/s Telenet Belgium 100 Mb/s Liberty Global 120 Mb/s UPC Austria Austria 100 Mb/s UPC Czech Republic Czech Republic 100 Mb/s Unitymedia Germany 128 Mb/s UPC Hungary Hungary 120 Mb/s UPC Ireland Ireland 100 Mb/s UPC Netherlands Netherlands 120 Mb/s UPC Poland Poland 120 Mb/s UPC Romania *Romania 100 Mb/s UPC Slovak Republic Slovak Republic 120 Mb/s UPC Cablecom Switzerland Switzerland 100 Mb/s Virgin Media UK 100 Mb/s YouSee Denmark 50 Mb/s Ziggo Netherlands 120 Mb/s Zon Multimedia Portugal 200 Mb/s 1.2 and 1.4 Gb trials in Hamburg and Zurich *100 Mbps service launched in Cluj, Romania

The Competition Intensifies, Disruptive technologies Infrastructures Platforms Content TV s

Over the Top is real, and here to stay

And not just in the US

Next Battlefield: Video Driven and Hungry for Bandwidth

Most New TV platforms do innovative services Functionality UPC KPN Digit. Canal Digitaal Tele2 IPTV KPN IPTV XS4ALL Online Digitaal beeld- & geluidkwaliteit * Opnemen van programma's * Pauzeren van programma's * Uitzending Gemist - - * - Video on Demand - - * - HD - *

Cable Evolution Competition Intensity of Competition 1995 2000 2005 2009/2010 DSL Service Infrastructure Over-The-Top Competition/ 1950 LLU 1990 Competition 2000 / IP 2010 Competition Convergence 1950 1990 2000 2010 Cable Evolution

Cable Evolution Consumer Demand Intensity of Competition 1995 2000 2005 2010 Technology defined consumer decisions Convergence and customer care consumer decisions Cable Evolution Brand, lifestyle, convenience consumer decisions

So, where does that leave bundling?

Bundling is a marketing concept, not a market definition How on earth do you define it? More than 80 product combinations possible and everyone keeps offering single play products as well Certain bundles are technically implied: For telcos it is difficult to offer IPTV without DSL For cable operators it is generally difficult to offer broadband, voice of DTV without analogue Hence, bundling is also a tool to intensify infrastructure competition, to convince customers to switch infrastructure Many cable operators achieve a 35% bundle ratio, but half of those are two-play Those ratios are changing, but slowly

Triple Play Bundles Germany Netherlands 32 Mbps 25 Mbps 64 Mbps 60 Mbps Bundles built on broadband speed New All-in Fiber Power bundles Switzerland Ireland 50 Mbps 20 Mbps 100 Mbps 30 Mbps Three new 3P offers introduced Expanding 100 Mbps footprint

Is Analogue Television Indispensable to offer a bundle? Plenty of new entrants have entered the television market with bundles using IPTV, DTT and satellite DTT in the Netherlands achieved spectacular growth, totally outside a bundle Both in NL and Belgium over 1,2 million DTV customers were signed up in previous years, telco incumbents achieving a 42% yoy growth in tv Analogue penetration in Belgium is down to 38% in 2011, expected to be at 17% in 2013

Digital TV is swiftly replacing analogue TV 4.534k 4.554k 4.575k 4.591k 4.607k 47% 54% 62% 72% 83% Digital 54% 46% 38% 28% 17% Analogue 2009 2010e 2011f 2012f Belgian TV households with digital or analogue TV 2013f Sources: e-media Institute; MAVISE; Capgemini Consulting analysis 22

Digital Surpasses Analog

Is there a competition problem? TV prices in Europe are very low, even for very innovative services Cable s market position in typical historic CATV countries is fast eroding from 85% in 2006 to 70% in 2010 and 60% in 2013 Competition is intense, leading to downward price pressure and a constant development of new features Unlikely that bundles will ever be more expensive than the sum of the individual services Even if a choice can be made which of the bundle options would be submitted to a SSNIPP test, it will not work, because customers could simply move back to 2- or 1- play services

The Openness Debate Devicecentred Aggregationcentred Distributioncentred Communitycentred Searchcentred "Consumerperceived openness" "Closed" "Open" "Open" "Closed" "Open" Open IP capacity Search services Community platform Auxiliary products 2 Actual Degree of openness Managed transport 1 Platform/STB TV channel Ad sales Ad platform Content Ad platform Content platform 3 Ad platform Sales channel Content/distr. rights Sales channel 4 Search algorithm User data Sales channel Customer data Customer data User data Device/OS Closed 1. E.g. in cable DVB-C, satellite DVB-S 2. OS, Mail, Maps, etc. 3. E.g. itunes, App Store 4. Pay TV Source: BCG Analysis = Key assets

Conclusions Cable s investments in technology are paying off throughout Europe Cable s broadband competition is forcing incumbent telcos to invest again Infrastructure competition is what Europe needs, regulated wholesale access is marginalising Regulated access for telecom incumbents to analogue TV, DTV or broadband of cable operators, would harm a very effective wireline competition just starting and would take a way an essential incentive to invest by these incumbents themselves Bundling is a marketing concept, not a market definition Analogue TV is not an indispensable element of any bundle TV distribution markets in Europe are extremely competitive If anything, bundling makes these markets more competitive, certainly when the mobile component is added to the bundle