Telecom Italia European Broadband Project
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1 Telecom Italia European Broadband Project STEFANO MAZZITELLI
2 TLCne P1 Safe Harbour This presentation contains statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of the Company with respect to the customer base, estimates regarding future growth in the different business lines and the global business, market share, financial results and other aspects of the Company's activities and strategies. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those in the forward looking statements as a result of various factors. Analysts and investors are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia Spa undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia Spa business or acquisition strategy or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities and Exchange Commission, which set out certain factors that could cause actual results to be materially different from the forward-looking statements contained herein. 1
3 TLCne P2 Telecom Italia European Broadband Project In 4Q 2003 Telecom Italia launched the European Broadband Project exporting ADSL plug&play solutions in high growing European BB markets Germany Sep Q st Mar Q 2007 Acquisition of HanseNet, infrastructure based city carrier initially operating in the area of Hamburg, for 243 mln EBITDA break-even ULL coverage expansion in the main German cities Op. CF break-even Closing of AOL Germany acquisition 2.1 mln BB customers 24% EBITDA margin 41% coverage ULL on HH France Sep 2003 Jun Q 2007 Start up of BB infrastructure operator, based on TI Plug & Play model Acquisition of LSG, for 266 mln > 0.8 mln BB customers 44% coverage ULL on lines NL Q 2007 Start up of BBNed, wholesale BB operator with an infrastructure based model EBITDA break-even Op. CF break-even 0.2 mln BB customers 30% EBITDA margin 74% coverage ULL on lines 2
4 TLCne P3 Telecom Italia European Broadband: Customer Base Evolution 000 BroadBand Access Broadband Portfolio 000 Access Total customer portofolio: BB+NB The Netherlands The Netherlands France Germany* Germany* France Total customer portfolio: Dec-04 Dec-05 Dec-06 Mar-07 * Including AOL Customers, as of March 1, BB customers and 2.089k total customers 3
5 TLCne P4 Telecom Italia European Broadband: market positioning March 2007 The Netherlands BBNED: 1 st challenger on wholesale ~ 0.2M BB customers Germany: Hansenet+AOL: 3 rd player ~ 2.1M BB customers (2 nd considering NB + BB) Proportionate* International retail BB customers in Europe (Mln.) March 07 Int l Retail TI (**) FT DT TEF France TI France: 4 th player ~ 0.8M BB customers Italy TI: Market leader ~ 7.1M BB customers (Retail + Wholesale) (*) Based on Equity stakes in respective operations (**) Including AOL Germany customers International ownership: FT: NL, ES, UK (full ownership) and Poland (47.5%) DT: France and Spain (full ownership), Croatia, Macedonia and Hungary (partial ownership) TEF: Germany (wholesale), Cesky (partial ownership) Source: Company Data Alice is the leading European BB brand outside domestic market with 3.1 million BB customers 4
6 TLCne P5 Telecom Italia European Broadband: integrated approach The benefits of TI Plug & Play Pan-regional visibility of Alice common brand Capitalization of TI Group broadband marketing and technical know-how and platforms Solutions quick and easy to be exported in different markets Economies of scale TI Group synergies add levers in Pan-EU propositions to multinational corporations (MNCs) TI Sparkle European footprint and capabilities local BB access in EU countries 5
7 TLCne P6 European BroadBand Operations: Main Results 1Q 07 vs 06 Mln, % Reported Data Organic Growth 1Q 07 1Q 06 Δ Δ % Δ Δ% Revenues % % Ebitda nm % Ebitda % 9.9% 1.0% +8.9pp +6.6pp Ebit % % Ebit % -10.2% -18.6% +8.4pp +3.0pp Capex % % on revenues 46.7% 46.6% +0.1pp 6
8 TLCne P7 European Broadband: market trends and TI guidelines Market trends TI strategic guidelines 1Q 2007 evidence Market consolidation in main EU countries and sustained BB growth in all markets Increase of alternative operator ULL coverage and early stage VDSL/Fiber Network project Diffusion of 2/3 play offers and development of Fixed Mobile Convergent offers Focus on business growth and operational efficiency Constant monitoring of market consolidation and new opportunities in Europe Increase of ULL Coverage via own network deployment and partnerships Evaluation of ultra-broadband project Continuous Portfolio innovation with 2/3 P offers Launch of convergent offers through MVNOs Development of MNCs services on Corporate segment, leveraging on TI international capabilities and infrastructure Germany: Closing of AOL acquisition (1st March 07) No. 3 BB operator in Germany (14% market share) France: turnaround improving efficiency and quality of services Germany: 41% ULL coverage in 1Q 07, on track with 2007 EoY target (~60%) France: 44% ULL coverage in 1Q 07, reaching original 2007 EoY target The Netherlands: launch of fiber project with local municipalities (7K customers as of April 07) France: enhancement of 3P offer via partnership with Canal+ (March 12th) total 3P customers ~ 55K as of May 07 Germany: launch of Alice MVNO ( April 07) ~ 90K * customers as of May 07 Investigating MVNO option in France Development of integrated pan-eu IP-VPN solutions * Including 60k AOL MVNO customers 7
9 TLCne P8 European Broadband: market evolution BB Lines (million) Net adds (mln) CAGR Germany UK France Italy % Spain NL Turkey % Poland Sweden Switzerland Austria Czech Rep. Hungary Germany and France are among the largest and fastest growing BB markets in terms of Net Adds % % % % 0.9 6% % % 0.5 8% % % % Romania % Source: Merrill Lynch, TI, IDC, Ovum 8
10 TLCne P9 Development of Broadband market in France Mln accesses +5 Mln CAGR ~ 18 13% 13 ~ BB Access on Fixed Lines (%) 21% 30% 40% 49% 59% French BB market shows interesting growth in the next 3 years: +5 Mln of BB access Strong competition based on portfolio innovation (launch of ADSL 2+, 1 market for VoIP and IPTV penetration in Europe) while 3Play price stabilized at ~ 30 /month for all players Market consolidation (merger Neuf/Cegetel and following acquisition of AOL France, Tele 2 acquisition by SFR, ) will continue 9
11 TLCne P10 Development of Broadband market in Germany Mln accesses +7 Mln CAGR ~ 22 15% ~ BB Access on Fixed Lines (%) 18% 28% 39% 48% 60% Germany is the first BB market in Europe in terms of size: 15 mln BB access, ~ 8 Bln in value BB growth will continue at high rate (+15%) and penetration will reach 60% on fixed lines in 2009 Highest Net adds in Europe: +7 Mln of BB access, +4 Bln of revenues will be distributed over the next 3 years 10
12 TLCne P11 European Broadband Project*: Targets Reported data 2006 Actual 2007 Targets 2009 Targets BB Customer Portfolio ( MLN Access) 1.9 > 3.5 (EoY 2007) > 5.0 (EoY 2009) Revenues 0.9 Bln ~ 1.6 Bln (Year 2007) > 2.2 Bln (Year 2009) EBITDA margin 8.9% > 14 % (Year 2007) > 22% (Year 2009) CAPEX 0.5 Bln ~ 1.2 Bln (Cum ) Op. Free Cash Flow Bln Positive from 2009 * Germany, France, The Netherlands 11
13 Telecom Italia Focus on HanseNet HARALD ROESCH
14 TLCne P13 Germany: market trends and HanseNet 2007 objectives Market Trends Hansenet 2007 objectives German BB market growth is expected to continue at high rates (CAGR %) Market concentrated among 4/5 competitors with room for further consolidation German ARPU, /month for bundle Voice + DSL, above European average Deutsche Telekom VDSL Plan and relevant regulation still under debate Hansenet is an a very good position to capture the incremental market growth: Customer Base Target : ~ 2.5 mln BB customers Coherent marketing strategy to ensure continued success story Portfolio enhanced to maintain leadership in innovation in the market Network coverage expanded to ~ 60% of Households (~ 24 mln HH) with strong focus on cost efficiency 13
15 TLCne P14 HanseNet: Alice Germany market position ADSL customers (Mln) 1Q 2007 ADSL mkt share T-online % United Internet % HN + AOL % Alice is now among the TOP 3 German Players Arcor % Freenet + Tiscali 1.2 7% Others * 0.9 6% * Others include Versatel, Net Cologne, EWE Tel and other alternative operators 14
16 TLCne P15 HanseNet: a success story ADSL customer base Revenues 000 BB customers, % Mln, % k * +78% YoY * Q '06 2Q '06 3Q '06 EoY '06 1Q '07 ADSL M/S 5.6% 6.0% 6.2% 6.4% 13.6% Continuous increase of ADSL customers and M/S * Including 1.083k AOL customers, as of March 1 1Q '06 2Q '06 3Q '06 4Q '06 1Q '07 Strong revenues growth EBITDA EBIT Mln, % Mln, % +71% YoY +120% YoY Q '06 2Q '06 3Q '06 4Q '06 1Q '07 1Q '06 2Q '06 3Q '06 4Q '06 1Q '07 Margin 25.1% 25.4% 28.6% 30.4% 24.2% Margin 8.7% 9.9% 12.7% 15.4% 11.1% Continuous improvement in EBITDA Continuous increase of EBIT 15
17 TLCne P16 HanseNet: key elements of success Product Attractive Voice and DSL bundles Innovation Leader (e.g. IPTV) High quality service Increase availability through ULL coverage development Fair, Uncomplicated, Clear, Value for money Pricing Distribution Simple and transparent (e.g. no minimum contract period) In line with competition and 10 less than T-COM Multi-channel strategy leveraging on Web and Call Center sales channels Promotion Communication Strategy: emotional and not only price driven Local communication approach 16
18 TLCne P17 HanseNet: Alice Germany s strategic focus PRODUCT INNOVATIONS ALICE STRATEGY AOL INTEGRATION COVERAGE EXTENSION COST AND REVENUE SYNERGIES FROM AOL MERGER 17
19 TLCne P18 HanseNet product innovations: IPTV Description IPTV Offer Basic TV subscription for 9.90 /month (All public and all major private German TV channels) Video-On-Demand offering films from several Hollywood majors (e.g. Disney) Additional 40 TV channels in Pay-TV packages Current Results Currently ca subscribers with ARPU of >10 Euro per month and Gross Margin > 50% Ongoing customer growth Technical stability reached with high quality video; no issues with scalability 2007 Developments Extension of coverage to ca. 8 Million Households (Berlin opened in May) Additional Content (TV and radio channels, VoD films) to enhance attractiveness Additional features (e.g. Time- Shift-TV as legally possible) and usability improvements Alternative forms of usage Launched in Hamburg in September
20 TLCne P19 HanseNet product innovations: Alice Mobile Description Mobile Offer Option Alice Mobile available for subscribers to Alice Broadband services Monthly Fee: 0 Calls from Alice to Alice (Mobile-Mobile, Fixed-Mobile, Mobile-Fixed): 0 cent All other national calls (mobile or fixed): 15 cent/minute Current Results During first 6 weeks ca subscribers to Alice Mobile option Total mobile customer base ca (including also AOL Mobile) 2007 Developments Integration with Online Services (e.g. Mail and Portal) Launched in May
21 TLCne P20 HanseNet product innovations: Portal and Value Added Services Alice Portal Current Status Since April all Alice customers have the joint AOL-Alice Portal (operated by AOL) as default home page New Value Added Services such as options for Internet Security and a new Mail Service have been introduced recently Outlook Focus will be on growth of portal traffic and generation of additional ARPU from VAS 20
22 TLCne P21 HanseNet : development of geographic coverage 70% 60% 50% 40% 30% 20% 10% 0% # HH (Mln) 12% % ULL coverage through Alice network ULL coverage expansion* ~40% ~ 60% 1Q 05 1Q ~ 5 ~ 16 ~ 24 ~ 17% ~ 25% Strong focus on ULL coverage, reaching ca. 60% EOY 07 (25% own network and additional coverage through partnership with Telefonica and QSC) ULL coverage considered key to success in the market Own network gives <10 Euro margin advantage per month compared to wholesale ULL (payback period for CAPEX ca. 2 years) Make and Buy approach gives flexibility to react to evolution of regulatory environment and quality of platforms * % on Households, HH (mln) 21
23 TLCne P22 AOL Integration Activities Legal Merger Organization Products and Channels Customer Migration to Alice CRM systems Upselling of AOL customers Status Closing 1st of March 2007 (Start of consolidation of AOL accounts) Legal Merger of all AOL Companies in HanseNet done in June 2007 Integrated organization in place since March Alice product line and brand has been adopted for new company Migration ongoing. Already 20% of customers have been successfully migrated. Finalization of migration by end of Upselling of AOL Narrowband and Broadband customers to Alice products (and network) is ongoing Upselling requires individual opt-in but doubles ARPU and multiplies margins by 4 in ULL areas Synergies Cost saving projects are under way with target of Million benefits per year 22
24 TLCne P23 Hansenet: Targets Reported data 2006 Actual 2007 Targets 2009 Targets BB Customer Portfolio ( MLN Access) 0.9 ~ 2.5 (*) (EoY 2007) > 3.2 (EoY 2009) Revenues 0.5 Bln ~ 1.1 Bln (Year 2007) > 1.5 Bln (Year 2009) EBITDA margin 28% ~ 25% (Year 2007) > 30% (Year 2009) CAPEX 0.2 Bln < 0.8 Bln (Cum ) Op. Free Cash Flow 0.0 Bln Positive cash flow ~ 15% on revenues (Year 2009) (*) Including about 1,1 Mln customers from AOL acquisition 23
25 TLCne P24 Back up 24
26 TLCne P25 Regulatory Impacts 2007 Subject New ULL monthly and set-up fees Impact No significant price decrease has been granted on monthly ULL Fees Decision on one-time fees expected for the end of June in current political environment no significant economic benefits are expected Access to Deutsche Telecom Ducts and Street Cabinets Improves HanseNet possibilities to evaluate further network enhancements in high market share areas (VDSL/Fiber) Business case will depend on pricing for duct/cabinet access Introduction of naked DSL/Bitstream Access Could potentially improve margins in areas without ULL coverage (Expectation ~5 margin increase per month with respect to Deutsche Telekom s Resale conditions) Customers will not need telephone connection from Deutsche Telekom anymore 25
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