Webmail User Guide
TABLE OF CONTENT How to Purchase Webmail... 3 Creating Email Accounts... 4 How to Set Up Webmail Email Forwarding... 6 How to Remove Webmail Email Forwarding... 8 How to Access Your Email Account via the Internet... 10 Setting up a webmail account in Outlook... 11 Setting up a webmail account in Outlook Express... 14 Setting up a webmail account in Mac OS X Mail... 19
How to Purchase Webmail In the address line of your browser type http://www.uk-plc.net/webmail/ and click Go. This will take you to the webmail home page, where you can find details of the webmail package. Click on the Register Account link in the left hand menu. This will take you to the register page. In the middle of the page there is a Webmail logo which changes to Register Now when the cursor is over it. Click on the picture to enter the basket. In the basket enter the domain name you would like to use with your webmail.
Then click on the next button and complete the shopping basket process. Creating Email Accounts Enter full domain name and UK PLC account password Login to your webmail control panel (http://webmail.yourdomainname.co.uk/cgi-bin/qmailadmin). The User Account field will have the name postmaster, enter your domain name (yourdomainname.co.uk) and your UK PLC account password into the relevant fields and click the login button.
In the Mail Administration Main Menu, click on the New Email Accounts link, this will display all the Add Email Accounts screen. In the Email Account field enter the name of the email account you wish to create. Enter a unique password for the email account and then re-enter it to confirm. In the Real Name field enter the full name for the email account. Click on the Add button to create the email address. The Email Accounts page will be displayed and a confirmation that the email address has been created will be displayed at the top of the screen. To create another email address, click the Create Email Account link at the bottom of the screen and repeat the process.
How to Set Up Webmail Email Forwarding Email forwarding allows you to receive emails using your domain name and have the emails forwarded on to another email address. In the Mail Administration Main Menu, click on the Email Accounts link, this will display all the email accounts created. Click on the Modify User icon against the email account you wish to create the forwarding for.
Forward to Option Save a Copy option In the Routing section of the Modify User screen change the option from Standard to Forward To and enter the email address you wish the emails forwarded to. If you would like a copy of the email to remain in the mailbox place a tick on the Save a Copy field. Once the changes are complete, click on the Modify User button and then click on the Main Menu link at the bottom of the page.
How to Remove Webmail Email Forwarding In the Mail Administration Main Menu, click on the Email Accounts link, this will display all the email accounts created. Click on the Modify User icon against the email account you wish to create the forwarding for.
Forward to Option Save a Copy option In the Routing section of the Modify User screen change the option from Forward To to Standard and delete the email address and remove the tick from the Save a Copy field. Once the changes are complete, click on the Modify User button and then click on the Main Menu link at the bottom of the page.
How to Access Your Email Account via the Internet To login to your webmail account enter http://webmail.yourdomainname.co.uk into your web browser. In the Name: field enter your full email address (sales@yourdomainname.co.uk) and in the password field enter the password your entered when you created the email account and click the login button. This will take you into your webmail Inbox where any emails received will be displayed.
Setting up a webmail account in Outlook Open Outlook, once opened click on the Tools menu at the top of the screen and then select the E- mail Accounts option. In the E-Mail Account dialog box select the Add a new e-mail account option and click the Next button. In the Server Type dialog box select either the POP3 or IMAP option. POP3 is the abbreviation for Post Office Protocol, a data format for delivery of emails across the Internet. Email is held by our server until Outlook makes a connection and requests the mail. The
email is then downloaded on to your PC and deleted from our server. IMAP is the abbreviation for Internet Message Access Protocol, a format that allows Outlook to access remote messages stored on our mail server. Using IMAP, Outlook can not only retrieve email but can also create, delete, and rename mailboxes and create, move and delete messages on the server, without having to actually retrieve messages. Fill out the E-mail Account dialog box as follows: Your Name field: Email address: Incoming mail server : Outgoing mail server: Username: Password: The name you wish to be displayed in outlook The email address the account is for imap.yourdomainname.co.uk or pop.yourdomainname.co.uk depending on the choice you made earlier. smtp.yourdomainname.co.uk (AOL customers see note below) The email address the account is for The password created when the email account was created. Click the More Settings button, in the General tab enter the name you wish to be displayed in outlook and then the name of your company. Leave the Reply Email field blank.
In the Outgoing Server tab, put a tick against My outgoing server (SMTP) requires authorisation and chose the Use same settings as my incoming mail server Note for AOL customers: Because AOL set up their systems differently to most service providers we have found that a number of AOL customers have to use AOL s outgoing email server setting to send out their emails. This means that in the Outgoing mail server field you must enter smtp.aol.com and in the Outgoing server tab choose the Log on using option and enter your AOL username and password. Click on the OK button on the Internet E-mail settings dialog box and then Next on the E-mail account dialog box, the click on Finish to create the email account.
Setting up a webmail account in Outlook Express Open Outlook, once opened click on the Tools menu at the top of the screen and then select the Accounts option. In the Internet Accounts dialog box, click on the 'Add' button and select the Mail' option. The following dialog asks for a Display name, this is the name that appears next to your email address or in some clients where the mail address is not shown your name will be. Enter the relevant name and then Click Next to 'continue'
The next screen will asks you to enter the relevant email address. Click 'Next' to continue. In the Email Server Name screen you can select either the POP3 or IMAP option from the drop down list box. POP3 is the abbreviation for Post Office Protocol, a data format for delivery of emails across the Internet. Email is held by our server until Outlook makes a connection and requests the mail. The email is then downloaded on to your PC and deleted from our server. IMAP is the abbreviation for Internet Message Access Protocol, a format that allows Outlook to access remote messages stored on our mail server. Using IMAP, Outlook can not only retrieve email but can also create, delete, and rename mailboxes and create, move and delete messages on the server, without having to actually retrieve messages. Enter the server you wish to use to access your email: Incoming mail server : Outgoing mail server: imap.yourdomainname.co.uk or pop.yourdomainname.co.uk depending on the choice you made earlier. smtp.yourdomainname.co.uk (AOL customers see note below) Then click 'Next' to continue.
In the Internet Mail Logon screen enter the following information: Account name: Password: Remember Password The email address the account is for The password created when the email account was created. Make sure this is ticked so that you do not have to enter you password each time Outlook Express connects to the email server. You DO NOT need a tick in the Log on using Secure Password Authentication. Click 'Next' to continue. Click on Finish to create the email account. This will allow you to receive emails with the account but, before you can send email with the account you will need to configure the outgoing mail server.
In the Internet Accounts dialog box, select the newly created email account and then, click on the Properties button. When you click properties the following dialog box will appear with your account details In the General tab enter the name you wish the account to be displayed with in the top field. Under the User Information the Account name and Email address fields will already be filled in. Leave the Reply Email field blank.
Click on the Servers tab, and put a tick against My server requires authorisation. Click on the OK button to finish the updates. Note for AOL customers: Because AOL set up their systems differently to most service providers we have found that a number of AOL customers have to use AOL s outgoing email server setting to send out their emails. This means that you need to enter smtp.aol.com as your outgoing email server and then click on the Settings button. Choose the Log on using option and enter your AOL username and password. Click on the OK button to update and then on the click on the last OK button to finish the updates
Setting up a webmail account in Mac OS X Mail Open MAC OS X Mail. Select Mail from the menu and click on Preferences Click on the "Accounts" icon to bring up the accounts preferences panel. Either click the "+" (lower/left highlighted in green) or the Add Account button to create a new account. Enter the relevant account information (email address, mailbox number, incoming server and email password.) Then click on the Options button, to set up the outgoing server information.
Click on the arrows beside Authentication: and Click on Password in the option menu that is displayed. In the username and password fields enter your full email address and email password Then click on OK button, this will return you to the Accounts Information panel. Click on the OK button to complete the email account