Present & Future of A400M Services 23/05/2013

Present & Future of A400M Services 23/05/2013

23rd May 2013 Agenda Baseline Obligations Services Already Being Delivered Challenges Key Supplier Contributions A400M ISS & Training Services Business Overview Vendors Management Conclusion 2

A400M Services Scope Baseline Obligations 23rd May 2013 Under the existing contracts with OCCAR (acting on behalf of France, Turkey, UK, Germany, Spain, Belgium & Luxemburg) and Malaysia (174 aircraft orders in total), Airbus Military are already contracted to provide: Technical Publications Ground Support Systems (Maintenance Data Systems, Mission Planning Systems, Pre-Flight Message Support Environment, etc) Spares Aircraft Ground Equipment (AGE) Technical Support Training Aids (Flight Simulators, Maintenance Trainers, etc) Computer Based Training (CBT) Training Courses Aircraft Maintenance Services There are also Contract Options for many other products & services 3

A400M Services Already Being Delivered! First batch of trainees at the ITC (First B1 course) First Spares Delivery FOS Trailer TID Initial Delivery for FR

Challenges Key Supplier Contributions Beyond your specific and individual challenges, Airbus Military Customer Services would like to send these general messages to you all: Aircraft Ground Equipment Continue development/demonstration of required AGEs at full pace & deliver now! Still 18 AGEs to be delivered Technical Information & Data Deliver / correct all remaining Data Modules and IP Data now! Initial Provisioning of Spares and AGES IP & advanced orders placed or being placed. 1500 ordered passed/1100 delivered Delivery of all outstanding ordered spares now! Still 400 orders pending Training Continue Training Course and Training Aids development at full pace & deliver now!

Supplier Contribution per Key Discipline A400M Repair Current Situation Airbus Military is in charge to cover Airbus Military & Airbus Work Share to update part of the GCP repair agreements to comply with ISS needs. All OEMs are expected to contribute before end of 2013 to cover post Warranty period Technical Assistance OEM needs to ensure technical support and on call technical assistance (24/7) is ready, trained & available AMSL help-desk (AMTAC) facilities ready

A400M ISS & Training Services Business Overview Contract 2012 2013 2014 2015 2016 2017 2018 France Training Service Establishment France ISS 04/12 09/13 On Contract 1 st FR A/C 01/13-01/15 On Contract UK Training Service 01/13-12/30 On Contract France Training Service Operations France/UK ISS Stepping Stone Contract France/UK ISS Mid Term Contract Turkey ISS SSC Malaysia ISS German ISS German Training Service Spain ISS expected 06/13 expected 07/13 expected Q4 13 Offer Release 07/13 expected 01/14 Offer Release 09/13 expected 01/14 Offer Release 10/13 Offer Release 12/14 1 st A/C 06/13-06/15 expected 12/14 Offer Release 06/14 expected 12/14 09/13-03/18 1 st A/C 06/13-09/16 expected 10/15 1 st A/C 1 st A/C 01/14 01/20 01/14 10/19 12/14 12/19 1 st A/C 01/15 01/21 10/16-03/23 Page 7

23rd May 2013 Maximise Business by Excellent Performance Now The potential total scope of the A400M Services business is huge! All A400M current Integrated Logistic Support (ILS), Training & In Service Support (ISS) commitments and the proposed solutions under negotiation are highly dependent upon you the A400M Supply Chain These commitments & proposed solutions are all based upon the existing commitments that we have signed together (e.g. GCPs) It is therefore imperative that you continue to meet / achieve those commitments and ensure that you are ready to support the A400M as it enters service this year By successfully enabling this entry into service & allowing the Air Forces to successfully operate the A400M worldwide in the initial years, we give ourselves the best opportunity to maximise the business opportunity both from the existing & future customers Please continue to support the ongoing Supplier Readiness Review (SRR) process to allow us to jointly ensure we are prepared to succeed! 8

Vendors Management Continuous improvement cycle May 2013 Customer Services Procurement is introducing the Vendor Management function to better manage the after sale support of the vendors of the Airbus Military fleet. Escalation when needed Continuous Improvement Contract KPIs Action plan Monitoring of performance Page 9

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