S USAN HAGERTY BONSAK Partner
CURRICULUM VITAE SUSAN HAGERTY BONSAK DATE OF BIRTH: 29.09.1962 E-MAIL: SHB@KALUNANORDIC.COM PHONE: +47 901 50 503 SKYPE: SUSHAG1 Address: Karl Johans gate 25 NO- 0159 Oslo KALUNA 2015 - present Partner HAGERTY BONSAK INTERIM MANAGEMENT 2013 present Owner Interim Manager and Consultant Interim management assignments within top/executive management, as well as consultancy services focusing on change management, start-ups, turnarounds/restructuring processes, business development and strategy, growth and expansion as well as general management issues DATA RESPONS ASA 2010 2012 Executive Vice President, Sales and Marketing Responsible for the overall sales and marketing direction for Data Respons (Norway, Sweden, Denmark and Germany). Partner contact for suppliers outside of Asia. Interim Sales Manager in Sweden (6 months) and Denmark (1 year). COMPUGROUP AG 2008 2010 CEO and Chairman of the Board at Noteworthy Medical Systems, Inc. (USA) Responsible for the strategic direction and operational performance of NMS. Responsible for the daily management of national sales team (field sales, in-house and business development). 110 employees. Led merger as well as major restructuring process and turnaround of operation. Prior to Noteworthy, responsible for M&A for North America and EVP Sales and Marketing for Nordic operations, South Africa, Malaysia, Latvia and Greece.
HAGERTY CONSULTING 2007 2008 Owner Interim Manager and Consultant Strategic business development, organization, branding and strategy. Customers from FMCG, Horeca and retail sectors. NESTLE NESPRESSO SA 2003 2007 Nordic Business Director, Nespresso Established, built and operated the B2B sector in the four Nordic countries. Had complete strategic, operative and administrative responsibility. Participated with Nestle M&A team with distributor buy-out as well as integral actor on several international projects. MONSTER MEDIA AS 2002 2002 Managing director Responsible for the management of the company and 3 subsidiaries. TELENOR ASA 1998 2002 Vice President, People & Future - Telenor Mobile Communications (International Operations) Responsible for branding of TMC towards internal and external work market and developing tailor-made programs and courses for management and staff. Internal consultant for Balanced Scorecard, Prior to this, Manager of Dialogue Marketing department, Telenor Mobil, responsible for all CRM and dialogue with customers. ENGELSCHIØN COSMETIQUE AS 1997 1998 Sales and Marketing Manager (interim manager) Led the Proctor & Gamble department. Responsible for developing marketing plans and budgets, distribution and product strategy, key account management, pricing and purchasing, management of sales staff. WINTERLAND AS 1992 1997 Owner Established company with focus on import and distribution of children s toys through retail and post order. BURSON-MARSTELLER AS 1989 1992 Project Manager Working with PR, corporate branding and strategic design
MADSENS AS 1987 1989 Product Manager Responsible for managing and growth of Max Factor Brands (15 lines) in Norway. THE MAKEUP MARKET, INC (ARIZONA) 1984 1986 General Manager Retail chain Responsible for all aspects of start-up retail chain, including location, product, marketing, staffing and customer care. 3 stores. HIGHER EDUCATION 1999 2001 Courses and programs within finance, management, consumer behavior and rhetoric (Stockholm School of Economics through Telenor, MOOC Duke University and BI) 1980 1984 Bachelor of Science, Marketing, Arizona State University Graduated Summa Cum Laude (top 1%) LANGUAGES - Fluent in English, written and oral - Fluent in Norwegian, written and oral - Knowledge of French EXPERIENCE AND COMPETENCE Experienced in successfully managing, starting, growing and restructuring companies and divisions. Has broad and international background - from FMCG to technology and from both the B2C and B2B sectors - which brings a high level of unique commercial knowledge and insight in my work. Executive management consultant: Organization, business strategy, growth/expansion, start-ups and transitional management (from start-up to established company) Organization: Restructuring, turnarounds, downsizing, change management, balanced scorecard Sales and market: Sales strategy, marketing strategy, expansion plans, new market entry, customer relations analysis and strategy
BOARD POSITIONS - Board member, Catalyst (NPO) PREVIOUS BOARD POSITIONS - Board member, Data Respons AS (Denmark) - Board member, Engø Gård AS - Chairwoman, Noteworthy Medical, Inc. (USA) - Fovea AS