FACT SHEET SWEDEN ABOUT TATA CONSULTANCY SERVICES (TCS) SWEDEN AND THE NORDIC REGION

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1 FACT SHEET SWEDEN ABOUT TATA CONSULTANCY SERVICES (TCS) Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata group, India s largest industrial conglomerate, TCS has over 278,000 of the world s best-trained consultants in 44 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at Revenues: USD 11.6 billion (financial year ended 31 March 2013) Net income: USD 2.6 billion (fiscal year ending 31 March 2013) Ticker/Exchange: TCS.BO (Bombay Stock Exchange), TCS.NS (National Stock Exchange, Mumbai) SWEDEN AND THE NORDIC REGION Tata Consultancy Services has been servicing the Swedish market since TCS has a registered office in Stockholm and has over 2,500 consultants servicing Swedish clients. Beyond Sweden, TCS has offices in all the Nordic countries (Stockholm, Copenhagen, Oslo, Helsinki and Reykjavik). TCS currently has over 6,000 consultants servicing more than 80 enterprise Nordic clients. TCS customer base spread across Banking & Financial Services, Energy Resources & Utilities, High Technology, Insurance, Manufacturing, Media & Information Services, Life Sciences & Healthcare, Retail & Distribution, Telecom and Travel, Transportation & Hospitality. Tata Consultancy Services has grown rapidly in the Nordic region over the past five years and offer today a full scale of consulting, applications, infrastructure and BPO solutions. TCS ambition is to be among the top 10 IT service providers in the Nordic region. STRENGTHS AND DIFFERENTIATORS Integrated full-services player: Portfolio of offerings extends from consulting to implementation, testing and support; from engineering services to BPO; from products to end-to-end solutions. Tata Consultancy Services has a well proven delivery model and can offer its customers extra value through its experience from its group company Tata Group (conglomerate of 100 companies, main companies in seven business sectors: IT & Communications, Engineering, Energy, Chemicals, Consumer Goods, Materials and Services). The Global Network Delivery Model is a delivery model based on a global network with 124 delivery centers around the globe, 3 located in the Nordic region. Around the world, the level of quality, safety and skills is common and gives every customer the same degree of reliability.

2 TCS has an innovation network with 19 laboratories and maintaining strong links with start-ups, universities and partner alliances. Robust growth positions TCS as a mainstream IT player in the Nordic region o Total number of consultants servicing Nordic clients cross 6,000. o Added a number of new clients last FY taking the total number of customers serviced in the Nordic region to over 80. Strong client portfolio across industries and Nordic countries. o Partner to key brands in each industry and each Nordic country. o Represented in the Nordic region through 5 offices, significant presence in the Nordic countries. Partner to Nordic clients for business critical and transformational initiatives. o Chosen by key clients to be part of its business critical transformational programs across industries. Examples include a leading manufacturing company, 2 of the leading banks, leading insurance company, leading telecom operator etc. Servicing end-to-end needs of Nordic clients through rich service portfolio. o Nordic clients use TCS end-to-end capability across service lines such as Consulting, Outsourcing, Enterprise Solutions, Testing, BPO and Engineering to get higher returns on its supplier relations. Building strategic partnerships in the Nordic region. o Set-up of an Aeronautics Design and Development Center (ADDC) to service a leading defence aircraft manufacturer and the aerospace market. o A leading telecom equipment manufacturer chosen TCS as a strategic outsourcing partner for global operations. Strengthened local capabilities in order to adapt to the local business conditions. o Senior experienced local managed services consultants. o Local offices. o Local delivery capabilities. The Tata Group has 5 companies that operate in this region. 1. Tata Steel Corus Steel: Significant presence as a steel supplier for major Nordic manufacturing companies, 50+ year relationship with Volvo. 2. Tata Consultancy Services: Over 23 years of history, servicing Nordic customers. 3. Tata Motors: Recently acquired Miljøbil in Norway for manufacturing green cars, global owner of Jaguar and Land Rover. 4. Tata Communications: Wholesale ILD provider. 5. Tata Tea: Since 2001, Tetley Tea distributed through partnership with Arvid Nordquist. KEY NORDIC ENGAGEMENTS Elisa Selects TCS as its Strategic IT partner. TCS will be managing the complete tech stack for app maintenance and development services, through managed services model, TCS will enable single ownership for all IT services and process harmonization across Elisa s business units.

3 Norway s largest financial group DNB selects TCS as its IT Transformation Partner. The six-year managed services contract comprises delivery of application maintenance and development services across DNB s IT portfolio, spanning channels, core-banking and master data areas. TCS selected by Nokia as a global IT partner Scandinavian Airlines (SAS) selects TCS as its Strategic IT Partner. TCS helps to transform and optimize SAS IT processes, applications and infrastructure. Norway Post selects TCS to drive its strategic transformation. Apart from being selected to deliver application services across the core postal value chains, TCS has also been entrusted to coordinate and drive the overall transition and transformation program across multiple vendors. A leading Finnish telecom operator chose TCS as its sole SI partner to replace its core billing and customer management systems with flexible, open and future ready solution architected by TCS. A leading Nordic manufacturer selected TCS as its partner to harmonize and consolidate multiple ERP systems spread across various business units into a single SAP based platform. A leading Swedish telecom equipment manufacturer outsourced the maintenance of its mission critical telecom platform to TCS. A leading Northern European financial service organization selected TCS as its strategic partner for transforming its IT operations to help drive portfolio consolidation and modernization. A leading Scandinavian retailer selected TCS assurance services for improving test efficiency by deploying superior test processes and significantly increasing test automation resulting in faster release cycles, better test coverage and reduced testing cost. A Finnish manufacturing company awarded TCS a 5 year contract for maintaining its ERP applications A leading Swedish pharmaceutical company selected TCS BPO for clinical data management services. A leading Swedish media company used TCS tool based reengineering approach to migrate its core legacy system to open platform helping it improve business responsiveness. A leading Norwegian engineering company chose TCS to set-up an offshore engineering center to help reduce design cycle time and costs. A leading Swedish manufacturer outsourced the management of its data center operations spanning across IT service desk, server, mainframe and network service management to TCS enabling it to achieve better service coverage, ITIL process deployment and significant cost economies. Leading airlines in Sweden and Finland use TCS BPO for revenue accounting services. A leading Danish high-tech company has chosen TCS to support with product software development and hardware design solutions and services across complete product development lifecycle. A leading Swedish defence aircraft manufacturer has partnered with TCS for establishing an Aeronautical Design and Development Centre (ADDC) in India. A leading Swedish telecom equipment manufacturer chose TCS as one of the key service providers for their IT transformation initiatives. A leading Danish transportation and logistics service provider chose TCS to implement and maintain an SAP based ERP to orchestrate core business processes. A leading Scandinavian insurance company has chosen TCS to build its future Nordic IT platforms. ACADEMIC RELATIONSHIPS TCS has an interest to support students, faculties and/or research programs across Nordic & EU, which is aligned with the EU skills development agenda. We wish to create sustainable relationships with academic institutions. Aalto University (Finland), Copenhagen Business School (Denmark), Haaga Helia University (Finland), IT University (Denmark), Mälardalens University (Sweden) and NTNU (Norway) are a few examples of universities where we have created a collaborative footprint.

4 CORPORATE SOCIAL RESPONSIBILITY In Nordic we invest our time & efforts to reduce the skills shortage of talent with STEM (Science, Technology, Engineering and Math) competencies. TCS Initiatives have been launched to raise awareness/interest among young people for a career in technology/it, and some examples are; Devotek Lab, Kongsberg (TCSers conduct courses where students, age 13+, get a chance to design and manufacture miniature F1 cars. Stockholm Science & Innovation School, Stockholm (TCSers offer teachers knowledge sharing sessions and inspirational presentations/lectures to enable this newly opened upper-secondary school to provide their students world-class education. SUPERIOR CUSTOMER BASE TCS customers span different industries and have operations spread across the world. More than 98.6% of revenues come from existing customers and 6 of our top 10 customers have been TCS customers for over 5 years. Six of the Top 10 Fortune-500 US Companies are TCS customers as are 49 of the Top 100 Fortune-500 US Companies. Number of active customers: Percentage of revenues from top 10 clients: 25.2%. WORLD-CLASS TALENT MANAGEMENT PROGRAM 278,000 employees worldwide. 118 nationalities of associates. 60.7% of the workforce has more than 3 years experience. Lower attrition rate in the IT industry: 9.6% (over the last 12 months). 32.3% of the employees are women. Extensive Global Footprint: 199 offices in 44 countries. Revenues by Geography in % (Year ended 31/03/2013) North America 52.7 Latin America 3.3 United Kingdom 17.1 Continental Europe 9.5 India 7.8 Asia Pacific 7.5 Middle East & Africa 2.1

5 INDUSTRY PRESENCE: UNMATCHED BREADTH AND DEPTH Our model of domain-led solutions is focused around nine industry practices that bring in-depth global knowledge of these industries for our customers, extend best-practices across markets and help us create business solutions for customers that also take account of their business, regulatory and market needs. REVENUES BY INDUSTRY VERTICAL in % (Year ended 31/03/2013) Banking, Financial Services & Insurance 43.1 Telecom 9.8 Manufacturing 8.3 Retail & Distribution 13.3 High-Tech 5.8 Life Sciences & Healthcare 5.2 Travel & Hospitality 3.5 Energy & Utilities 3.7 Media & Entertainment 2.2 Others 5.1 INTEGRATED FULL SERVICES PORTFOLIO Our Services capture the entire chain of a customer s technology requirements from consulting through to implementation, testing to support. We also provide BPO, engineering, infrastructure services as well as solutions and products, primarily in the financial services space. The number of customers using multiple TCS services is increasing with 320 international customers now using at least two or more TCS services. IT Solutions & Services in % (Year ended 31/03/2013) - Application Development & Maintenance Business Intelligence + Enterprise Solutions Assurance Services 7.7 Engineering & Industrial Services 4.6 Infrastructure Services 11.5 Global Consulting 3.0 Asset Leverage Solutions 2.7 Business Process Outsourcing 12.5