A brief introduction Solving Efeso 2012 Abu Dhabi Atlanta Barcelona Berlin Budapest Buenos Aires Cairo Dakar Geneva Gothenburg 's-hertogenbosch Istanbul Lisbon London Manchester Milan New Delhi New York Paris Riyadh São Paulo Seoul Shanghai St. Petersburg Stockholm
Solving Efeso: a truly international partner Solving Efeso brings 30 years experience and thought leadership, supporting many of the leading global brands in both mature and emerging markets. Solving Efeso is a Group of 450 experienced consultants representing more than 45 nationalities. It operates from 24 offices around the world with a strong presence in Europe, USA, South America, Middle East, Africa and Asia. 2
Solving Efeso providing services to world class clients in a variety of industries Consumer goods & luxury Financial services Manufacturing Oil & gas Process industry Public sector Real estate Retail Services Telecom & media Transport Utilities 3
A new model, why we are different Solving Efeso provides a unique combination of multi-specialist skills beyond those found in other management consultancies. The combination of our strategic and operational teams widens the scope of opportunities open for the client A core competence in managing the connections between Executive teams, functions and operations We create the climate and evolve the capability of the organisation to accelerate and sustain the change We speak the business language of management, the technical language of functional teams and the practical language of the shop floor staff Proprietary and progressive tools & techniques proven & fine tuned in over 1000 s of applications 4
Strategy Development: Do the right things Vision, quality of thought and perspective Deep understanding of the customer s distinctive competences and "end to end" value chain knowledge Creative approach to find the strategic alternatives which can forge an edge and a real breakthrough Practical and implementable steps resulting from a collaborative process that enables the joint team to challenge all potential strategic alternatives Orientation towards action and execution: multi-specialist expertise to provide implementable solutions always operationally and culturally feasible Strategic Sustainable Development frame Strategic Leadership Change Management Strategy Development Sustainable Competitive Advantage Organisational Capabilities Dynamic Strategy Operational Excellence 5
Change Management: Engage, accelerate & sustain Create the climate and evolve the organisational capability to bring permanent innovation Energize all people in the organisation to enable their true potential to be fulfilled Change by doing - visible, measurable and effective - in a collaborative team Provide direction for the development of every member and level within the organisation Steer the change with a lean and results driven leadership and management approach 6
Operational Excellence: Do the things right Structured approach and effectiveness Our World Class Operations (WCOM ) system is applied to manufacturing, commercial operations, administration and throughout the end to end Supply Chain A time-tested, cost effective programme: we use the best tools efficiently to maximize the results A level of knowledge transfer unmatched by any competitor: full participation of employees creates a more skilled, more effective, and more satisfied organisation We Change the Paradigm with a formula that leverages the strengths of Lean, TPM and Six Sigma Three Level System 7
The 10 key-points about Solving Efeso More than 30 years experience in WCM and recognized expertise across the world (official representative of the Japan Institute of Plant Maintenance) Huge capitalization through: 300 Customers 700 Plants every year Toolkit: 22k training files in 22 languages Ability and experience in situation: One company concept in a multicultural environment International presence in more than 50 countries all across the world Strong belief that customization is a key for success Adaptation and application to different industries (Process and manufacturing) Outstanding results provided A team of 400 professionals (best engineering schools, 10 years experience in industry, average age 40 years) A specialized and totally dedicated to WCOM organization and team A list of references happy to be consulted and visited. 8
We help clients unlock the opportunities across Total Value Chain Solving Efeso brings strategic, operations & change management capabilities in one integrated team. The company offers proven methods and proprietary techniques to deliver world class performance in strategy execution and operations. Improve end-to-end Value Chain performance Strategy Development Do the Right Things Align Strategy, Operations & People Change Management Engage, accelerate & sustain Operational Excellence Do the things right Plan Design Source Make Move Sell Service Return Improve specific processes Typical goals FASTER TIME TO MARKET TOTAL COST REDUCTION QUALITY & RELIABILITY LEAST COST TO SERVE COMMERCIAL EFFECTIVENESS AVAILABILITY IMPROVEMENT SUSTAINABILITY 9
With the capability to support international assignments Europe: ca. 1000 projects / year In Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Poland, Portugal, Romania, Russia, Slovakia, Spain, Sweden, Switzerland, The Netherlands, UK Asia and Pacific: ca. 200 projects / year In Australia, Cambodia, China, India, Indonesia, Malaysia, Mongolia, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Thailand, Vietnam. Americas: ca. 400 projects / year In Argentina, Bahamas, Brazil, Canada, Chile, Costa Rica, Martinique, Mexico, Panama, Suriname, USA. Middle East & Africa: ca. 100 projects / year In Egypt, Ivory Coast, Kenya, Lebanon, Nigeria, Senegal, Sierra Leone, South Africa, Tunisia, Turkey. 10
We WORK IN TANDEM with the people Working in Tandem means keeping the Management and the People always in the centre of the journey Our effective routine: Train, Coach, Plan, Homework, Audit...Train,Coach etc. This means: MORE IMPROVEMENT POWER, OWNERSHIP, ALIGNMENT AND MOTIVATION MORE ACTION, by following the JUST DO IT policy LESS USELESS ANALYSIS and DOCUMENTS LESS CONFLICTS, by aligning on the vision and building a 5Gs consensus MORE QUALITY ASSURANCE by managing the feedback of every workshop, training session and appraising the satisfaction of the local client every quarter LESS COST I hear & I forget I see & I believe I do & I understand I take care & I improve I master & I innovate 11
We support our Clients in winning Awards in Europe and across the world Awards TPM Excellence Award 59 Excellence in Consistent TPM Commitment 15 TK Award list TPM Special Award 5 TPM Advanced Special Award 1 World Class Award 1 Distinguished PM Engineering Contractor Award 2 Other Awards EFQM Award 2 Quality Award 1 Best Factory Award 1 Malcolm Baldrige National Quality Award 1 Supply Chain Excellence Award 2 12
From to Back in the 90's we supported Pirelli to introduce Total Productive Management towards World Class Manufacturing. Mr. de Filippo was then Senior VP for Industrial Engineering and Continuous Improvement. When he moved to Tetra Pak he hired us to help the development of WCM. I have the honor of having launched the first Foundation Seminar ever in Tetra Pak in september 1999 in Brazil. Let me introduce you to Mr. Giovanni de Filippo, the Person that changed the culture and the performance of Tetra Pak for ever. 13