Working with The Matrix Email Portal: Auto Email



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Working with The Matrix Email Portal: Auto Email Welcome to "The Portal" Welcome to The Portal, your single access point for HMLS listing information, brought to you by your REALTOR. When you arrive at The Portal, you may find it convenient to save its web site address as a Favorite or Bookmark in your web browser. This will enable you to easily visit The Portal at any time. Listing Information Provided By Your REALTOR Your REALTOR may email listing information to you in two ways: manually or automatically. Both types of email contain a hyperlink which you can click to visit The Portal and view the listing information your REALTOR has prepared for you. Manual ("Direct") Emails: Your REALTOR may personally compile and send HMLS listing information for you. These emails contain a link to The Portal where these listings are available for you to view. This collection of listings will remain available for you to view on The Portal for 30 days. Auto Emails: Your REALTOR may also arrange for you to receive auto emails. These are also personally controlled by your REALTOR but dispatched by the HMLS system itself, based on the criteria your REALTOR has supplied and the mailing frequency he or she has specified. Auto emails also contain a link to The Portal where matching listings are available for you to view. Auto emails will continue to be sent to you until you ask your REALTOR to stop them or until you unsubscribe from the service yourself by following the unsubscribe link (located at the bottom of the auto email). On the Start tab, you'll see links to any Direct Emails and/or Auto Emails your REALTOR has prepared for you. Click on one of those links to view the associated listings. Because Direct Emails lead to a static set of listing information and Auto Emails represent a dynamic listing collection, the two work slightly differently. This document discusses Auto Emails. Information Tabs on the Auto Email Section of The Portal The Portal is presented in up to five tabs: Start, Auto Email, Favorites, Possibilities and Discarded. The Start tab contains links to all of your recent direct emails and to each of the auto email listing collections that your REALTOR has compiled for you.

The Auto Email tab is where you view and work with auto emailed listing information. Just beneath the tabs you'll see the name of this auto email, which will be handy if your REALTOR has created more than one auto email listing collection for you. The Favorites, Possibilities and Discarded tabs are, as the names imply, where you'll find the listings you've so designated (see Things You Can Do with Listings on the Auto Email Tab below for information on how to classify a listing to appear on one of these tabs). Working With Auto Emailed Listing Information Criteria Used to Create Your Collection At the bottom of the Auto Email tab, you ll see the search criteria your REALTOR has used to locate these listings. Order of Listings in Your Collection On the Auto Email tab, the order in which listings are initially displayed is as follows: First come listings that are new to the collection. These could be listings that have just been listed on the HMLS system or existing listings that, by way of a price change or other change, now appear in your collection for the first time. Next you ll see the listings that have been in the collection since the previous auto email but that you have yet to view in detail. Finally you ll see the listings that have been in the collection since the previous auto email that you have already viewed in detail. A listing counts as viewed or "Read" when you click on its HMLS number to view its complete details. Column Definitions When you first arrive at the Auto Email tab, you ll see a tabular representation of listings in your collection. Here is some information about what these columns mean: (Folder Icon): When you re showing all listings, those that you ve categorized as favorites, possibilities or discards will show the corresponding icon in this column (see the Filter section below for more information). Received: the date when this listing was initially added to your collection. MLS #: The MLS number that uniquely identifies this listing. This also serves as a link to detailed information about this listing. (Camera Icon): a link that when clicked will open a new tab or screen containing the photos associated with this listing. (Globe Icon): a link that when clicked will open a new tab or screen showing a map and this listing s location. Colors You'll notice that listings you ve not viewed in detail have a yellow background. After you ve viewed a listing (by clicking on an MLS number), it changes color. This will help you differentiate between listings you ve already viewed in detail and those you haven t. And when you next visit The Portal, these viewed listings will have moved down the list to make way for newer information.

Things You Can Do With Listings on the Auto Email Tab In addition to viewing a listing in detail by clicking on its MLS number, you can also: Click on the photo icon for a popup containing all the photographs associated with this listing; Click the globe icon to view this listing's location on the map (see the Working with the Map section below) Re-order listings by clicking one of the column headers, once for ascending order, and again for descending order. At any time you can select one or more listings by checking the check box(es) to their left. Once you've done so you can: Click the Map button below to show each of the selected listings on the map Click the Add to Favorites, Add to Possibilities and Discard buttons to remove these listings from the Auto Email tab and store them on one of these other tabs. This will help you organize the listings into those you are interested in, those that might be of interest and those you have no interest in. Print the selected listings using the Print link at the bottom Your Display Options You can change the type of screen display and the number of listings you'd like to see per page by making these choices at the bottom of the screen. Working Through the Listings in a Collection The total number of listings in your current view is displayed near the top of the Auto Email tab. You can use the Previous, Next and page number links at either the top or the bottom to work your way through the listings, rating or classifying them as you go. Visit the Other Tabs You can look at the Favorites, Possibilities and Discarded tabs at any time to review these listings. Much of the functionality available on the Auto Email tab is also available on these tabs too. If you change your mind about how you ve classified a listing, check its check box, then click one of the buttons at the bottom. Filters Over time, the Filter links available at the top of the Auto Email tab will become important. Filters allow you to quickly assemble the listings in your collection in a number of ways: Show All Listings: This will show all the listings except discards that still match the criteria your REALTOR set for you (which are displayed at the bottom of the tab). Only Unread Listings: This is a quick way to collect the listings that you've not looked at in detail using the HMLS number link. Only Listings that No Longer Match: For a limited period, this will show you listings that once formed part of the collection but no longer do, perhaps because they're no longer on the market or because of a price change or other change that takes them outside the criteria your REALTOR set for you. Show All Listings including Discarded: This will show all the listings including discards that still match the criteria your REALTOR set for you.

Working with the Map You can view an individual listing location on the map by clicking its globe icon. You can also view the locations of several listings together on the map by checking the checkboxes of the listings you wish to see, then clicking the Map button near the bottom of the screen. Viewing An Individual Listing on the Map When you click on a listing s globe icon, a new window or tab will open. It will fill with a map and in the centre you ll see a push pin representing the approximate location of the listing. Hover your mouse over the push pin to display a small thumbnail photo of the listing and some brief information about it. Viewing Several Listings on the Map When you check several listings and click the Map button, a new window or tab will open and fill with the map. The approximate location of each of your selected listings will show as push pins on the map. You ll also see a list of these listings down the right hand side. To highlight a particular listing, click on its magnifying glass on the right hand list and the map will re-center around that listing, its push pin will change color and its thumbnail photo and info will display beside it. Manipulating the Map Zooming: You can zoom in or out using the zoom controls: the + and - magnifying glass icons in the upper left of the map. Depending on your computer, you may be able to zoom in and out using your mouse s scroll wheel. Other Views: The controls along the upper border of the map allow you to switch between Road (a map), Aerial (an aerial photo), Hybrid (a map superimposed over an aerial photo) and Bird s Eye (a low-flight, high resolution photo of the neighborhood). If you don t see these options, they may be turned off. Look for a small blue box in the upper left corner of the map containing a chevron >> and click it to show the view options. Bird s Eye Rotation: When the Bird s eye view is displayed, you can rotate the view, by clicking the clock-wise or counter clock-wise controls beneath the zoom controls on the upper left. Re-Center: If you ve changed your orientation, zoom level, etc., this control (on the upper border of the map) allows you to return to your initial view and location. Show/Hide the Mini Map: If you ve zoomed in but want to see its general location, show the Mini Map by clicking the arrow in the upper right corner of the map. This will expose a smaller scale map showing where you re currently viewing. Turn off the mini map by clicking the arrow in its lower left corner. Drag the Map: To move the map to the north, south, east or west, simply -click the map and drag it in the desired direction. Measuring Distance: Measure the approximate distance between two points on the map, click the Ruler link (located in the lower left corner of the map). Hover over the map and your mouse pointer will change to a cross-hairs symbol. Click at the start point and drag to the end point. The approximate distance will show in the center of the line you ve scribed on the map. Legend: Click on the legend link (located in the lower left corner of the map) to see information about the symbols used on the map. Printing the Map Use your browser s Print function to print out the map as currently displayed.

Contact Your REALTOR Contact information for your REALTOR is available at the top of The Portal. If his/her email address shows on the upper right, you can click on it to send a quick email. Your REALTOR will be pleased to answer your queries and supply the additional information you require.