F F F U U 2 hief nformation fficer hief nformation fficer (mall nterprise) 4 5 4 3 5 3 3 4 5 3 5 3 2 4 3 3 4 5 3 hief echnology fficer 5 5 5 4 4 3 3 4 5 4 hief ecurity fficer 4 5 4 4 4 3 4 4 5 5 Vice resident dministration 2 4 2 2 2 3 3 4 5 6 Vice onsulting ervices 4 4 3 3 4 3 3 4 5 7 Vice resident uman esources 2 4 2 2 3 3 3 4 5 8 Vice resident nformation ervices 3 4 4 3 4 3 3 4 5 9 Vice resident trategy and rchitecture 4 5 5 4 3 3 3 4 5 0 Vice resident echnical ervices 3 3 4 2 4 3 4 4 5 irector lectronic ommerce 2 irector nformation echnology 3 irector eployment 4 irector nfrastructure 5 irector anagement and ontrol 6 irector lanning 7 irector roduction ervices/ata enter 8 irector arbanes-xley ompliance 9 irector ystems and rogramming 0 irector ystems irector echnical ervices 2 irector elecommunication ervices 3 anager ccounting for nformation echnology 4 anager dministration and Facilities 5 anager pplication evelopment 6 anager pplication echnology 7 anager vailability/utomated perations 8 anager hange ontrol 9 anager ompetitive ntelligence 20 anager omputer perations 2 anager ontracts and ricing 22 anager ontroller 23 anager ustomer ervice 24 anager ustomer ervice enter 25 anager ustomer ite upport 26 anager ata and ystems ngineering 27 anager ata ommunications 28 anager ata ecurity 29 anager ata Warehouse : xecutive anagement : enior anagement : iddle anagement : upervisor-taff : rimary : econdary : edium : ow : asic 2: ovice 3: ntermediate 4: dvance 5: xpert
F F 2 F U U 30 anager atabase 3 anager isaster ecovery 32 anager isaster ecovery and usiness ontinuity 33 anager nterprise rchitecture 34 anager Facility and quipment upport 35 anager elp esk upport 36 anager nformation rchitecture 37 anager ntern-ntranet ctivities 38 anager nternet ystems 39 anager edia ibrary upport 40 anager etrics 4 anager icrocomputer echnology 42 anager etwork and omputing ervices 43 anager etwork ervices 44 anager ffice utomation pplications 45 anager perating ystems roduction 46 anager perations upport 47 anager utput rocessing 48 anager utsourcing 49 anager and ffice utomation upport 50 anager lanning and ntegration ervices 5 anager oint of ale 52 anager roduction ervices 53 anager roduction upport 54 anager roperty anagement 55 anager Quality ontrol 56 anager e-ngineering 57 anager ecurity and Workstations 58 anager ervice evel eporting 59 anager ite/hift perations 60 anager ite anagement 6 anager ite oftware/evice ervices 62 anager oftware ngineering 63 anager tore ystems 64 anager ystems oftware 65 anager ystems and rogramming 66 anager echnical ervices 67 anager elco nstallation and aintenance 68 anager elephone and Wireless ervices 69 anager raining and ocumentation : xecutive anagement : enior anagement : iddle anagement : upervisor-taff : rimary : econdary : edium : ow : asic 2: ovice 3: ntermediate 4: dvance 5: xpert
F F 3 F U U 70 anager ransaction rocessing 7 anager User upport 72 anager Voice and ata ommunications 73 anager Voice/Wireless ommunications 74 anager Wireless ystems apacity lanning upervisor 2 hange ontrol upervisor 3 ommunications dministrator 4 omputer perations ssistant anager 5 omputer perations ssistant upervisor 6 omputer perations hift anager 7 omputer perations hift upervisor 8 ustomer ervice oordinator ead 9 ustomer ervice upervisor 0 2 3 4 5 6 7 8 9 2 0 2 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 8 3 0 3 ata ommunication ssistant anager ata ntry upervisor atabase dministrator isaster ecover/pecial rojects upervisor ardware nstallation upervisor nformation enter anager icrocomputer upport upervisor etwork ervices upervisor rocurement dministrator roduction ervices upervisor roject anager pplications roject anager istributed ystems roject anager mplementation eployment roject anager etwork echnical ervices roject anager ystems upervisor oint of ales upervisor oint of ales raining ystem dministrator ystem dministrator - ead ystem dministrator - Unix : xecutive anagement : rimary 3: asic 3 3 3 3 3 3 3 3 ystem : enior dministrator anagement - Windows : econdary : edium 2: ovice : iddle anagement : ow 3: ntermediate : upervisor-taff 34: dvance 3 3 3 3 3 3 3 3 Voice ommunication anager 5: xpert
F F 4 F U U 4 th pecialist 2 4 th pecialist enior 3 ccount epresentative 4 ccountant 5 ccounting nalyst 6 usiness nalyst 7 usiness ervices nalyst 8 hange ontrol nalyst 9 ompetitive ntelligence nalyst 0 omputer quipment/etwork nalyst omputer perator Junior 2 omputer perator 3 omputer perator ead 4 ustomer ervice oordinator 5 ata nalyst 6 ata enter Facility dministrator 7 ata ntry lerk 8 ata ecurity dministrator 9 atabase pecialist 20 isaster ecovery oordinator 2 -ommerce pecialist 22 Forms and raphics esigner 23 ardware nstallation oordinator 24 elp esk nalyst 25 nternet eveloper 26 nternet/ntranet dministrator 27 lanning nalyst 28 pplications upport nalyst 29 ibrarian 30 aintenance ontract dministrator 3 edia ibrarian 32 etrics easurement nalyst 33 etwork ontrol nalyst ssistant 34 etwork ontrol nalyst 35 etwork ngineer 36 etwork ecurity nalyst 37 etwork ervices dministrator 38 etwork pecialist 39 etwork echnician 40 etwork pecialist enior : xecutive anagement : enior anagement : iddle anagement : upervisor-taff : rimary : econdary : edium : ow : asic 2: ovice 3: ntermediate 4: dvance 5: xpert
F F 5 F U U 4 bject rogrammer 42 bject rogrammer enior 43 n-ine ransaction rocessing nalyst 44 perations nalyst 45 perations nalyst enior 46 perations raining oordinator 47 ersonal omputer pecialist 48 lanning ntegration and ontrol dministrator 49 oint of ales oordinator 50 oint of ales ardware oordinator 5 oint of ales enior oordinator 52 rint perator 53 rocurement ssistant 54 rocurement oordinator 55 rocurement ontrol nalyst 56 rocurement ontrol nalyst enior 57 roduction ontrol pecialist 58 rogrammer/nalyst 59 rogrammer ssistant 60 rogrammer 6 rogrammer enior 62 Quality easurement nalyst 63 oftware ngineer 64 ystem nalyst 65 ystems nalyst enior 66 ystems rogrammer 67 ystems rogrammer enior 68 ystems upport pecialist 69 ystems upport pecialist enior 70 ape ibrarian 7 echnical ervices pecialist 72 echnical pecialist 73 echnical pecialist enior 74 elecommunications echnician 75 etwork ngineer 76 etwork ecurity nalyst 77 etwork ervices dministrator 78 etwork pecialist 79 etwork echnician 80 etwork pecialist enior : xecutive anagement : enior anagement : iddle anagement : upervisor-taff : rimary : econdary : edium : ow : asic 2: ovice 3: ntermediate 4: dvance 5: xpert
F F 6 F U U 8 bject rogrammer 82 bject rogrammer enior 83 n-ine ransaction rocessing nalyst 84 perations nalyst : xecutive anagement : enior anagement : iddle anagement : upervisor-taff : rimary : econdary : edium : ow : asic 2: ovice 3: ntermediate 4: dvance 5: xpert