BSC Contact Information by Service Line

Transcription

1 Phone - All ervice Lines: (518) ervice Line ontact nformation by ervice Line ontact nformation Accounts Payable/nvoices Accounts Payable nquiries ew nvoices for Payment nvoice ubmission via.. Mail ame of Agency indicated on PO nit D: xxxxxxxxx c/o Y OG Accounts Payable uilding 5, 5 th Floor. lectronic nvoice ubmission nteragency Mail Accounts Payable uilding 5, Floor 5 All nquiries F A Accounts eceivable ustomer alance nquiries Dunning Letters eceipt nquiries redit ards ssues with reconciling charges in F Procurement & Travel ards: Applying, hanging, econciling, anceling Purchasing Advice/larification on Purchasing Guidelines equisition Documentation and Processing hange otices tand Alone POs ontract Purchase Order nquiries ontract hange otices tatus or Follow-up on ontract POs nvitation for ids, Documents, and nquiries Travel & xpense xpense eport Guidance ncorrect/missing harges in F Wallet tatus of xpense eports Travel Training [email protected] Fax: (518) Alternate Fax: (518) Accounts eceivable nquiries: [email protected] redit ards Fax: (518) nquiries: [email protected] ew ard Application or hange equest Forms: [email protected] Purchasing Fax: (518) tand Alone PO nquiries/hange otices: [email protected] [email protected] ontract PO nquiries/hange otices: [email protected] nvitation for ids, Documents, and nquiries: [email protected] Travel & xpense nquiries: [email protected] evised 9/15/15

2 Phone - All ervice Lines: (518) ervice Line ontact nformation by ervice Line ontact nformation H M A O enefits Administration Health nsurance and Other enefits Orientation Packet reation, Processing and Tracking Off boarding Packet reation and Processing Productivity nhancement Program, Option Transfer, Other pecial Programs *Leaves of Absence--e.g. FMLA, Medical, Military, Maternity *Workers ompensation *Please go Agencies & ervices to see a complete list of customers receiving these services. HM Operations HM Templates Access to HM Personnel Transaction Processing Payroll Administration opies of W-2 and/or Paycheck tubs Deductions, Direct Deposit, Paycheck arnings mployee D # mployment erification Letters Lump um Payments Performance Advances Overtime Payments, Holiday Payments, Additional Pay Factors, etirement Deductions, Loans, Arrears, alaries/paychecks Tax Withholding Taxable se of tate ehicle Forms nemployment Forms/o-Fault Forms Personnel Administration hange of Address/ame Time & Attendance Administration Leave and Accrual Tracking ystem (LAT) LAT Profile ettings (Transaction equest Form, ecurity oles) Leave Accruals (alances, ligibility to arn/se Accruals, nformation for employees moving to a new position or separating from state service) enefits Administration nquiries: [email protected] HM Operations nquiries: [email protected] Payroll Administration nquiries: [email protected] Personnel Administration nquiries: [email protected] Time and Attendance Administration nquiries: [email protected] evised 9/15/15

3 Phone - All ervice Lines: (518) Timesheet rrors, Misc. ode hanges omp Over 40 Program Holiday Waivers ontact nformation by ervice Line P P O T Administrative ervices ervice Line Project Management Office (PMO) ustomer are HT Performance Management Transition Fileet ervices All Fileet requests including troubleshooting and ole equest Forms Administrative ervices Project Management ustomer are HT ontact nformation Performance Management Transition Fileet Technical upport/ole equests: [email protected] evised 9/15/15

4 LTG OF AG G H ( denotes that the agency listed is receiving the services listed) H ervices Agency Payroll, Time & Attendance, Personnel Admin, Onboarding, Offboarding & Health nsurance Medical Leaves & Workers omp. Adirondack Park Agency Aging, Office for the Agriculture and Markets, Department of Alcoholic everage ontrol Alcoholism & ubstance Abuse ervices Arts, ouncil on the hildren and Family ervices, Office of ivil ervice, Department of ommission of orrection, Y riminal Justice ervices, Division of conomic Development, Department of (mpire tate Development) lections, oard of mployee elations, Governor's Office of Deferred ompensation oard Labor Management ommittees Financial ontrol oard Gaming ommission (Lottery, acing & Wagering oard) General ervices, Office of Health, Department of Higher ducation ervices orporation Homeland ecurity & mergency ervices, Division of Housing and ommunity enewal, Division of Hudson iver alley Greenway Human ights, Division of

5 H ervices Agency Payroll, Time & Attendance, Personnel Admin, Onboarding, Offboarding & Health nsurance Medical Leaves & Workers omp. ndigent Legal ervices nformation Technology ervices, Office of nspector General, Y Office of the Welfare nspector General nterest on Lawyer Account Fund Joint ommission on Public thics Justice enter (ommission on Quality of are) Medicaid nspector General, Office of the Lake George Park ommission Mental Health, Office of (entral Office) Motor ehicles, Department of Prevention of Domestic iolence, Office for Public mployment elations oard Public ervice ommission tate, Department of tatewide Financial ystem Temporary & Disability Assistance, Office Tug Hill ommission eterans' Affairs ictim ervices, Office of Workers' ompensation oard