POLISH AND FOREIGN PRACTITIONERS: 20.10.2015 Pre-conference workshop 21-22.10.2015 Conference Warsaw Bristol Hotel Organized by:
face 2015 CONFERENCE IS: Conference focused on internal communication New and inspiring ideas presented by Polish and foreign practitioners Case studies presenting effective solutions Introducing workshop session ensuring essential, future-oriented development Forum for experiences exchange and networking for communications practitioners CONFERENCE TOPIC face 2015 COMMUNICATION S ANSWER TO RADICAL CHANGES IN ORGANIZATION S ENVIRONMENT Re-defining target groups and their needs Ensuring understanding, orientation, and above all meaning Developing dialogue and multi-directional information flow Environment, in which organizations are functioning, is quickly and significantly changing in socio-economical terms. More industries have to re-invent themselves in the face of globalization, new technologies, greater transparency, radically changing target group needs and increasing power of the customer. It requires from companies listening even more closely to the market, quicker responses, greater flexibility and greater capability to implement changes. Therefore company s communication has to react in a form of specific ways of functioning in new circumstances and changing needs of the main target groups. adjusting own actions to new conditions and changing needs of the main target groups. Communication has also to explain employees to a greater extent what is happening and to prepare them and the company for changes. Without this, the process of isolating company from its environment and losing last threads of understanding will only deepen and that determines the capability to move people (internally first, then externally). During face conference we want to familiarize participants with new directions for communication s actions and to present current companies practices in communicating with employees that help companies to respond effectively to modern challenges. PRE-CONFERENCE WORKSHOP (20.10.2015, TUESDAY) NEW DIRECTION: EFFICACY OF MANAGERS RESPONSIBLE FOR COMMUNICATION WORKSHOP CONDUCTED BY: PRE-CONFERENCE WORKSHOP PROGRAM: 1. Challenges for communications expert resulting from functioning in society of fear 2. Role of communications expert in preparing the organization to current challenges Urszula Jabłońska, Senior Consultant GFMP MANAGEMENT CONSULTANTS 3. Integrity as the only way to maintain and strengthen own business efficiency and quality of relations with important target groups 4. Actions by which communications expert can realize own integrity ORGANIZATIONAL INFORMATION: Pre-conference workshop will begin at 10:00 and will end at 17:00. A lunch break is planned during the workshop.
CONFERENCE AGENDA DAY ONE (21.10.2015, WEDNESDAY) 10:00 10:10 Official opening ADJUSTING INTERNAL COMMUNICATION S WAYS OF FUNCTIONING TO NEW REALITY Tools like heroin: Why operating in stimulus-reaction-reward way kills our effectiveness and sense? Recipient in the centre: How to re-define target groups and their needs? Internal communication from employee s point of view What they lack and how to change it? 11:10 Coffee break 11:30 EMPLOYEE FIRST, CUSTOMER SECOND HOW TO EMPOWER YOUR EMPLOYEES? Employee First Effect how did it start? What encourages employees to get engaged? Engagement, Ideapreneurship putting employees on top Employee First, Customer Second effect Relationship Beyond the Contract creating a culture of change 12:30 CULTURE EATS STRATEGY FOR BREAKFAST HOW INTERNAL COMMUNICATION IS CHANGING TO EMBRACE ALL THE CHANGES THAT ARE HAPPENING AROUND US Common goal in a diversified environment How to connect employees in 14 different countries to get results Dare to be different Internal communication in a company that is embracing and leading into digital economy Communicate by example leaders embracing new ways of communication Run simple new SAP strategic road map and what is ahead of us Joanna Stępień, Consultant Wojciech Kurda, Senior Consultant GFMP MANAGEMENT CONSULTANTS Trevor Rulton, General Manager Beata Kossakowska, HR Head, Group Manager HR Monika Sawka, Training & Development Manager HCL TECHNOLOGIES Tina Vidergar, Integrated Communication Manager CEE SAP 13:30 Lunch 14:30 STRENGTHENING ORGANIZATIONAL CAPABILITIES IN RESPONSE TO OUR DYNAMIC & CHANGING BUSINESS ENVIRONMENT Introducing our Employee Value Proposition and linking it to our organizational culture Our shift from process-oriented performance management to a more clear and simplistic behavioral culture to inspire authentic employee engagement Initiating our big culture change through multi-channel two-way communication 15:30 AM I RESPONSIBLE FOR INTERNAL COMMUNICATION IN MY COMPANY? Is everyone running internal communications? Managers elevator talks how semi-official talks are crucial for peoples approach and engagement Finding the perfect level of transparency giving chance to address questions and fears, being there for your people and learning from their concerns 16:30 Coffee break 16:40 COMMUNICATION S ROLE IN SHAPING MODERN WORKPLACE In the world of constant changes and network of relationships Global trends that define organization s strategies Transformation and permanent element of creating business success Four generations in organization added value or additional challenge in shaping culture Shaping engagement as the key to win every day Tools supporting effective communication Paula Pereira, Manager Human Resources SCE Marcin Klimczyk, Manager HR Services Country Cluster PHILIP MORRIS INTERNATIONAL Małgorzata Dobosz, Marketing & Sustainability Director SKANSKA COMMERCIAL DEVELOPMENT EUROPE Andrzej Borczyk, HR Director MICROSOFT 17:45 NETWORKING INVITATION FOR A DINNER: Right after we close the first day of the face conference, we would like to invite you to spend the evening together. You will have a chance to share your opinions and network in a pleasant atmosphere with other participants and lecturers. 19 TH INTERNATIONAL CONFERENCE face 2015
CONFERENCE AGENDA DAY TWO (22.10.2015, THURSDAY) 8:55 9:00 Opening of the second day of the conference TRENDS APPLY TO EVERYONE CHANGES IN MANAGEMENT AND COMMUNICATION AT THE STATE FORESTS NFH Organization s speficity of The State Forests Internal and external changes New business strategy How do we change communication with environment and employees: from forester s blog to Głos Lasu Is it working? Regular communication audit and challenges for the future Anna Malinowska, Spokeswoman Artur Rutkowski, Editor in Chief of Forest Press PGL LASY PAŃSTWOWE 10:00 11:00 ADJUSTING INTERNAL COMMUNICATIONS TO NEW AND CHANGING NEEDS OF THE ORGANISATION Communication standards of NSG Group Code of Ethics Building engagement in changing business environment Project Messenger Improvement of communication skills in reality of manufacturing company Coffee break 11:20 STRONG AND STABLE LEARNING ORGANIZATION HOW TO DEVELOP AND SUPPORT COMMUNICATIONALLY EMPLOYEES READINESS TO SHARE KNOWLEDGE Implementing knowledge sharing project on the basis of changing business needs of organization Adjusting learning process to particular groups of employees, their experience and competences Shaping openness to exchange knowledge among employees and promoting self-improvement Communication channels and internal ways of sharing information 12:20 QULTURE OF TOMORROW HOW TO LEAD CULTURAL CHANGES IN ACTION Today think about tomorrow QULTURE what and what for? What does the Management Board and Leaders need? Alone or in the group? Who should we bring with us? Strength of dialogue and listening and what s next? 13:20 Lunch 14:20 INTEGRATION, COOPERATION AND MULTI-DIRECTIONAL COMMUNICATION NEW SOLUTIONS AND NEW WAY OF THINKING ABOUT COMMUNICATION Why new direction? Global challenges and internal information flow Are tools following people or are people following tools? Świat Piwa Małe Piwo Yammer What is communications department responsible for? From delivering information to supporting everyday communication between employees and beyond 15:20 HOW TO DESIGN AND IMPLEMENT INTRANET THAT ALLOWS EMPLOYEES TO COOPERATE MORE EFFECTIVELY? Role of Tauronet in TAURON Group How was the new intranet created, implemented and promoted? How does the Tauronet look like, what does it offer and we manage it? What results we have obtained and what we have learned in this project 16:20 Closing remarks Jaana Maijanen, Group Internal Communications Manager Monika Kuczyńska, HR Director NSG GROUP Klaudia Morawiec, HRD Manager LG DISPLAY POLAND Anna Podgornaya, HR Director for CEE Barbara Rajmańska, Member of the Board and HR Director AXA POLSKA Wojtek Mrugalski, Communication Manager KOMPANIA PIWOWARSKA Tomasz Topola, Communication Department Director Agnieszka Micał, Group Coordinator of Tauronet TAURON OBSŁUGA KLIENTA 16:30 NETWORKING WE INVITE YOU TO STAY AND DISCUSS THE CONFERENCE OVER COFFEE AND PASTRIES: It s the end of presentations, but it s not the end of the conference. We encourage you to stay and continue conversations with other conference participants. 19 TH INTERNATIONAL CONFERENCE face 2015
ORGANIZATIONAL INFORMATION The conference will be preceded by workshop that will take place on 20.10.2015. The conference will take place on 21-22.10.2015. The conference and the pre-conference workshop will be held at Bristol Hotel in Warsaw. Bristol Hotel Krakowskie Przedmieście 42/44 Telephone: +48 22 551 10 00 00-325 Warszawa www.hotelbristolwarsaw.pl/en TERMS & CONDITIONS Cost of participation in the conference is 4.600 PLN+VAT and includes: participation in lectures, materials for participants during the conference, banquet after the first day of the conference, lunch and food & drinks during breaks. Cost of participation in the workshop is 1.950 PLN+VAT and includes: materials for participants, lunch and food & drinks during breaks. Cost of participation in the conference and workshop is: 5.850 PLN+VAT. Lecturers participation has been confirmed. Final changes in the agenda may be necessary only because of reasons beyond the control of the organizer. Please make the payments to the following account: GFMP Management Consultants Bogdan Dąbrowski Sp. k. ul. Smoluchowskiego 22/5, 50-372 Wrocław PKO Bank Polski SA 42 1440 1156 0000 0000 0031 5478 In case of resignation more than 14 days before the Seminar and / or the workshop date we return 80% of the paid fees. In case of resignation less than 14 days before the date the paid fees are not returned. We offer discounts for teams of three or more employees from the same organization (please call us to find out more). 3 WAYS TO APPLY 1 Fill the online form: 2 Send the filled form by fax 3 Send the scan of filled form to http://gfmp.com.pl/face-2015-en/face-2015-register-en/ to the nr: +48 22 672 50 75 our e-mail: biuro@gfmp.com.pl We will contact you the same day in order to confirm that we have received your application and to arrange payment details. REGISTRATION FORM I apply to the conference and workshop I apply to the conference I apply to the workshop Telephone E-mail Name Surname Street Postcode NIP City Position Signature and stamp Company Face conference is organized by GFMP Management Consultants. For more information please contact Joanna Stępień: jstepien@gfmp.com.pl Tel.: 22 672 50 00; Fax: 22 672 50 75