Vessel Traffic Service (VTS) as contributor to traffic management: attempts to highlight everyday performance in maritime traffic management

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Vessel Traffic Service (VTS) as contributor to traffic management: attempts to highlight everyday performance in maritime traffic management Gesa Praetorius Maritime Human Factors Chalmers University of Technology Gothenburg, Sweden FRAM Workshop 2013, München, 12 September 2013

Outline What is Vessel Traffic Service (VTS)? Why study VTS? Aim and research questions Theoretical frame of reference Methodological approach Results so far What now?

What is Vessel Traffic Service (VTS)? Shore-side service to the maritime community implemented by the Competent Authority Promote safety Improve efficiency of vessel traffic Protect the environment 3 services Information Service (INS) Traffic Organisation (TOS) Navigational Advice and Assistance (NAS) Port/Coastal, and River VTS Shaped by international guidelines, but implemented locally

Why study VTS? System undergoing large changes Increase in size and number of traffic limits the manoeuvrability of all participants Increased demand from authorities for more control of traffic, including tracking of traffic movements E-Navigation, Motorways of the Sea Increased demand for efficient port operations Chain planning among actors (vessel, pilot service, harbour master) with VTS as coordinator Research within VTS rather limited Mostly either mathematical modelling or measurement of Situation Awareness

Research aim and questions Aim Understand the preconditions for safe and efficient traffic movements within the VTS domain Contribute to the debate on how maritime traffic management can be designed Research questions What are the current needs regarding traffic management within the VTS domain? What are the preconditions for safe and efficient traffic movements within the VTS domain? (today and in the future) How can these preconditions be used to inform the design of a traffic management system?

Theoretical frame of reference Cognitive Systems Engineering Joint Cognitive System Control = ability to produce stable performance output over time Resilience Engineering Learn, monitor, respond & anticipate

Methodological Approach Ethnographically inspired field studies Interviews & focus groups (VTS operators, supervisors & mangers, bridge officers, representatives for the maritime cluster) Observations On board & at VTS centre (IJmuiden, Rotterdam, Flushing, Malmö, Gothenburg, Horten & Kvitsoy) Grounded theory for qualitative data analysis Functional Resonance Analysis Method (FRAM) for modelling of the VTS system

RESULTS SO FAR

The VTS as Joint Cognitive System VTS is a JCS Operators & decision support system Goal: safety & fluency Traffic monitoring most essential contribution for safety Vessel-side and shoreside equally important Situation-as-it-was Mostly opportunistic control, little or no strategic control

The function of the VTS from a vessel perspective Proactive Resource "Briefing VTS": informs, but does not take responsibility VTS "Controlling VTS": poses requirements, takes responsibility traffic monitoring

VTS A contributor to maritime traffic management? VTS JCS maintains control over environment, maritime traffic Safety emerges as property when system is in control (being able to produce a stable performance output) operating in a grey zone VTS appreciated by mariners, but ambiguity about VTS operations Briefing vs. Controlling Lack of strategic control needs to be addressed Re-evaluation of the goals, purposes and legal mandate of the VTS Re-evaluate the relation between ship and shore

WHAT NOW?

Model the system, but how? How to model a system that does not exist, yet? How can changes in the locus of control be modelled to anticipate possible consequences? Turn to aviation to learn how about advantages and disadvantages about centralised control?

First steps Use of Functional Resonance Analysis Method (FRAM).but is it really applicable for design? Aim To identify functional units & their relation in the VTS system See how functions are affected in various operational conditions Model traffic management centralised, distributed, and partially centralised resilient traffic managment?

Increase safety and efficiency of maritime traffic IMO definition of VTS Traffic Monitoring Provide information service (INS) Provide traffic organisation service (TOS) Provide navigational advice and assistance service Increase safety and efficiency of maritime traffic Traffic Monitoring Operators description of VTS Provide information service (INS) Provide traffic organisation service (TOS) Provide navigational advice and assistance service

Provide NAS Provide TOS Traffic Traffic Monitoring Provide INS Keep time for port operations Meeting other traffic Take on pilot Agree upon intentions Report to VTS Choose fairway VTS Establish Communi cation Clarify intentions Agree upon meeting

How it is done.. Provide information service

What s next? Identify functions related to the system s goals and overall functions How are TOS and NAS realised? What characterises everyday performance Iterate the model

Questions Can FRAM help to design a resilient traffic management system? Can FRAM be used to determine system s ability to/ degree of resilience? How can FRAM inform the modelling of control in system design? Centralised, distributed or polycentric? How do I know that the outcome will aggregate in a good/bad way? We do accident analyses, but that already implies functional resonance.. Robustness versus resilience? Managing, monitoring or eliminating performance variabilty?

Acknowledgements Fru Mary von Sydow, född Wijk, Foundation Region of Västra Götaland Erik Hollnagel, Joakim Dahlman & Deborah Rushton, Victor Sjölin VTS personnel and mariners part of this study! Thank you for your attention!