Annual Statistical Report Covering Calendar Year 2009 El Cajon Fire Presented by: Heartland Communications Staff Heartland Communications
2009 HCFA COMMISSION COMMISSION CHAIR - Casey Tanaka, City of Coronado COMMISSION VICE CHAIR - Gary Kendrick, City of El Cajon Commissioner - Ron Fuller, Alpine Fire Protection District Commissioner - Mark Scott, Bonita Fire Protection District Commissioner - Lori Bragg, City of Imperial Beach Commissioner - Dave Allan, City of La Mesa Commissioner - Ken Coyle, Lakeside Fire Protection District Commissioner - Mary England, City of Lemon Grove Commissioner - Rosalie Zarate, City of National City Commissioner - Randy Voepel, City of Santee Commissioner - Larry Jackman, San Miguel Consolidated Fire Protection District 2009 HCFA BOARD OF CHIEFS BOARD OF CHIEFS CHAIR - Fire Chief Mike Scott, City of El Cajon BOARD OF CHIEFS VICE CHAIR - Fire Chief Augie Ghio, San Miguel FPD Fire Chief Bill Paskle, Alpine Fire Protection District Fire Chief Scott Walker, Bonita Fire Protection District Fire Chief John Traylor, City of Coronado Fire Chief Frank Sotelo, City of Imperial Beach Fire Chief Dave Burk, City of La Mesa Fire Chief Mark Baker, Lakeside Fire Protection District Fire Chief Tim Laff, City of Lemon Grove Fire Chief Rod Juniel, City of National City Fire Chief Mike Rottenberg, City of Santee 2
2009 HCFA Staff Administration/Operations/Systems Director L.W. Chip Yarborough, ENP Administrative Coordinator Valerie Nellis Communications Operations Supervisor Diane McClarty, ENP Senior System Technician Carlos Castillo GIS Specialist Alex Sainz Permanent Part Time Systems Technician - Jason Petersen ~~~~~~~~~~~~~~~~~~~~~~~~~~ Dispatch Supervisors Debbie Elliott, ENP Guy Impastato Amy Burningham Nicole Lewis ~~~~~~~~ Full Time Dispatchers Scott Cullen Rita Martin Justine Taylor Yasmin Eaddy Alexis Sanchez Lisa Spencer Twyla LaFond Jessica Kalafut Kristan Johnson Alicia Perry ~~~~~~~~ Part Time Dispatchers Rachel Damm Rhonda Peterson Amy Cox Brittany Perreira Stacy Liberatore ~~~~~~ 3
Agencies Served The Heartland Communications (HCFA) is a Joint Powers Authority (JPA) organized under California Law for the purpose of providing Fire and Emergency Medical dispatch services. The following agencies receive these services as members of the HCFA JPA: - Alpine Fire Protection District; - Bonita-Sunnyside Fire Protection District; - City of Coronado Fire Department; - City of Imperial Beach Fire Department; - City of El Cajon Fire Department; - City of La Mesa Fire Department; - Lakeside Fire Protection District; - City of Lemon Grove Fire Department; - City of National City Fire Department; - City of Santee Fire Department; - San Miguel Consolidated Fire Protection District. HCFA also provides these services to the following agencies via contractual agreements: - Barona Fire Protection District; - Borrego Springs Fire Protection District; - Julian-Cuyamaca Fire Protection District; - Mt. Laguna Volunteer Fire Department; - Ocotillo Wells Volunteer Fire Department; - San Pasqual Volunteer Fire Department; - Shelter Valley Volunteer Fire Department; - Viejas Fire Department; - Rural Paramedic Program (administered by San Diego County EMS) Statistics associated with the services to these agencies are as follows: - Citizens served: 642,211 - Area served: 1716.4 sq. miles - Annual Incidents Dispatched, 2009: 53,087 4
Member Agency Population Square Miles Alpine 15,665 27.50 Bonita 13,705 5.50 Coronado 23,028 11.00 El Cajon 98,133 14.10 Imperial Beach 28,243 4.40 Lakeside 63,192 55.00 La Mesa 56,881 9.00 Lemon Grove 25,650 3.80 National City 56,522 9.20 San Miguel (Includes East County FPD 11,980) 138,459 47.00 Santee 56,848 20.00 Total 576,326 206.50 Contract Agency Population Square Miles Barona 600 8.85 Borrego Springs 2,901 305.00 Julian/Cuyamaca FPD 3,519 86.00 Mt. Laguna CSA #109 225 33.00 Ocotillo Wells VFD 500 60.00 Ranchita FPD 320 36.00 San Pasqual CSA #113 483 17.00 Shelter Valley VFD 250 4.00 Viejas 500 2.51 Rural Paramedic Program 56,587 957.5 Subtotal 65,885 1,509.86 Grand Total 642,211 1,716.36 5
Heartland Service Areas 6
Agency Incident Comparison Totals January 2007 through December 2009 2008 2009 Agency 2007 2008 2009 Percent Change Alpine 1,309 1,373 1,461 6.41% Barona 610 576 625 8.51% Bonita 844 885 1,006 13.67% Borrego Springs 466 505 374-25.94% Coronado 1,773 1,774 1,790 0.90% El Cajon 9,865 10,408 10,810 3.86% Imperial Beach 1,986 2,105 2,099-0.29% Julian 504 545 564 2.57% La Mesa 5,486 5,819 6,103 4.88% Lakeside 5,031 5,185 5,308 2.37% Lemon Grove 2,538 2,704 2,940 8.73% Mt. Laguna 86 117 70-41.03% National City 5,017 5,286 5,307 0.40% Ocotillo Wells 353 318 200-37.11% Ranchita 33 60 26-56.67% San Miguel 7,430 8,894 8,948 0.61% San Pasqual 99 58 59 0.00% Santee 4,320 4,519 4,764 5.42% Shelter Valley 54 68 42-39.71% Viejas 516 517 591 14.31% Grand Total 48,320 51,716 53,087 2.65% Incident count above occurred in the Jurisdiction Proper; and is not inclusive of responses outside the given Jurisdiction. Incident count is inclusive of calls canceled en route to the incident. 7
Zone 4 Agency Incident Totals January 2009 through December 2009 Viejas 591 Santee 4,764 San Miguel 8,948 National City 5,307 Lemon Grove 2,940 Lakeside 5,308 La Mesa 6,103 Imperial Beach 2,099 El Cajon 10,810 Coronado 1,790 Bonita 1,006 Barona 625 Alpine 1,461 0 200 400 600 800 1000 1200 8
Heartland Contract Agency Incident Totals January 2009 through December 2009 Shelter Valley 42 San Pasqual 59 Ranchita 26 Ocotillo Wells 200 Mt. Laguna 70 Julian 564 Borrego Springs 374 0 100 200 300 400 500 600 9
Summary Classification of Responses For all Agencies Served by HCFA Calendar Year 2009 Vehicle 3,889 Strike Team 14 Rescue 156 Other 5,789 Medical 40,878 Hazard 144 Fire 1,646 Cancelled 571 0 5000 10000 15000 20000 25000 30000 35000 40000 10
Incidents Dispatched per Hour January 2009 through December 2009 Incidents 3500 3000 2500 2000 1500 1000 500 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour 11
El Cajon 2009 Incident Summary Dispatch Codes and Totals: January 2009 through December 2009 Incident Type 2008 Incidents 2009 Incidents Percent Change AIRCRAFT CRASH 1 8 700.00% AIRCRAFT FIRE 2 0-100.00% ALARMS RINGING 309 314 1.62% COMMERCIAL/INDUSTRIAL RESPONSE 51 45-11.76% EXPLOSIVE DEVICE/RAD MONITOR 1 1 0.00% FREEWAY / RESCUE 14 7-50.00% FREEWAY VEHICLE FIRE 19 22 15.79% FUEL SPILL 18 18 0.00% HAZARDOUS MATERIAL RESPONSE 4 5 25.00% HIGH WILDLAND 8 1-87.50% IN ZONE STRIKE TEAM IMME NEED 2 1-50.00% LARGE VEHICLE FIRE 4 11 175.00% LOW WILDLAND 3 14 366.67% MED WILDLAND 12 11-8.33% MEDICAL AID 8254 8764 6.17% MEDICAL AID CODE 1A 1 0-100.00% MOVE UP 22 14-36.36% MULTI FAMILY RESIDENTIAL RESP 62 66 6.45% ODOR OF NATURAL GAS - COMMERCI 2 4 100.00% ODOR OF NATURAL GAS - MFD 7 8 14.29% ODOR OF NATURAL GAS - SFD 7 2-71.43% PUBLIC SERVICE 236 261 10.59% RESIDENTIAL STRUCTURE RESPONSE 51 46-9.80% SINGLE ENGINE RESPONSE 280 290 3.57% VEH INTO A RESIDENTIAL STRUCT 5 8 60.00% VEH INTO COMMERCIAL BUILDING 7 11 57.14% VEH INTO MULTI FAMILY DWELLING 0 8 - VEHICLE ACCIDENT 548 546-0.36% VEHICLE ACCIDENT / RESCUE 21 24 14.29% VEHICLE ACCIDENT FREEWAY 123 141 14.63% VEHICLE FIRE 57 46-19.30% Grand Total 10131 10697 5.59% Incident count does not include tests calls 12
El Cajon 2009 Summary Detail Dispatch Codes and Calls per Capita January 2009 through December 2009 Incident Type 2009 Incidents Calls per Capita x 1000 AIRCRAFT CRASH 8 0.08 AIRCRAFT FIRE 0 0.00 ALARMS RINGING 314 3.21 COMMERCIAL/INDUSTRIAL RESPONSE 45 0.46 EXPLOSIVE DEVICE/RAD MONITOR 1 0.01 FREEWAY / RESCUE 7 0.07 FREEWAY VEHICLE FIRE 22 0.22 FUEL SPILL 18 0.18 HAZARDOUS MATERIAL RESPONSE 5 0.05 HIGH WILDLAND 1 0.01 IN ZONE STRIKE TEAM IMME NEED 1 0.01 LARGE VEHICLE FIRE 11 0.11 INCIDENT CANCELLED 113 1.15 LOW WILDLAND 14 0.14 MED WILDLAND 11 0.11 MEDICAL AID 8764 89.48 MEDICAL AID CODE 1A 0 0.00 MOVE UP 14 0.14 MULTI FAMILY RESIDENTIAL RESP 66 0.67 ODOR OF NATURAL GAS - COMMERCI 4 0.04 ODOR OF NATURAL GAS - MFD 8 0.08 ODOR OF NATURAL GAS - SFD 2 0.02 PUBLIC SERVICE 261 2.67 RESIDENTIAL STRUCTURE RESPONSE 46 0.47 SINGLE ENGINE RESPONSE 290 2.96 VEH INTO A RESIDENTIAL STRUCT 8 0.08 VEH INTO COMMERCIAL BUILDING 11 0.11 VEH INTO MULTI FAMILY DWELLING 8 0.08 VEHICLE ACCIDENT 546 5.58 VEHICLE ACCIDENT / RESCUE 24 0.25 VEHICLE ACCIDENT FREEWAY 141 1.44 VEHICLE FIRE 46 0.47 Grand Total 10810 110.16 Per Capita based off population served of 98,133 13
El Cajon 2009 Summary Graph Summary Classification of Response 14
El Cajon 2009 Incident Summary Graph Incidents by the Hour and by the Type Incidents 700 600 500 400 300 Strike Team Rescue Vehicle Other Hazard Fire Cancelled Medical 200 100 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hour 15
El Cajon 2009 Incident Summary Mutual and Automatic Aid Given 2008 2009 Comparison 2008 Aid Given 2009 Aid Given Percent Change Alpine 7 Alpine 23 228.57% Coronado 0 Coronado 1 - East County 0 East County 8 - La Mesa 144 La Mesa 295 104.86% Lakeside 397 Lakeside 406 2.27% Lemon Grove 1 Lemon Grove 37 3600.00% National City 0 National City 3 - Other 12 Other 2-83.33% San Miguel 520 San Miguel 623 19.81% Santee 423 Santee 373-11.82% SD City 26 SD City 18-30.77% SD Rural 1 SD Rural 0-100.00% Viejas 0 Viejas 13 - Grand Total 1531 Grand Total 1802 17.70% 16
El Cajon 2009 Incident Summary Detail Mutual and Automatic Aid Received 2008 2009 Comparison 2008 Aid Received 2009 Aid Received Percent Change Alpine 3 Alpine 1-66.67% Barona 0 Barona 5 - Bonita 8 Bonita 2-75.00% Coronado 2 Coronado 1-50.00% Cnty HazMat 7 Cnty HazMat 0-100.00% La Mesa 152 La Mesa 202 32.89% Lakeside 55 Lakeside 60 9.09% Lemon Grove 22 Lemon Grove 17-22.73% MVU 0 MVU 2 - National City 4 National City 8 100.00% San Miguel 994 San Miguel 1150 15.69% Santee 116 Santee 127 9.48% SD City 6 SD City 3-50.00% Viejas 1 Viejas 2 100.00% Grand Total 1370 Grand Total 1580 15.33% 17
El Cajon 2009 Incident Summary Response Load by Unit E206 283 E209 16 E6 3868 E7 1174 E8 3331 E9 1635 T6 680 Grand Total 10987 E7 11% E6 35% E8 30% T6 6% E9 15% E209 0% E206 3% 18
El Cajon 2009 Incident Summary CSA Medics Responding into El Cajon 2008 2009 Percent Change M1 112 M1 124 10.71% M3 275 M3 332 20.73% M4 309 M4 346 11.97% M5 153 M5 181 18.30% Total 849 Total 983 15.78% El Cajon Medics Responding into the CSA 2008 Unit Lakeside San Miguel Santee Total M6 26 40 44 110 M8 72 64 23 159 M9 65 15 75 155 Total 163 119 142 424 2009 Unit Lakeside San Miguel Santee Total Percent Change M6 33 53 51 137 24.55% M8 65 89 22 176 10.69% M9 67 23 72 162 4.52% Total 165 165 145 475 12.03% 19
El Cajon 2009 Summary EMS Response Unit Count Alert BLS 45 AMR BLS 81 AMR Medic 12 Care BLS 47 Mercy Air 1 Pacific BLS 14 Rural Medic 1 Schaefer BLS 35 Viejas Medic 1 Zone II Medic 1 Grand Total 238 Zone II Medic 1 Viejas Medic 1 Schaefer BLS 35 Rural Medic 1 Pacific BLS 14 Mercy Air 1 Care BLS 47 AMR Medic 12 AMR BLS 81 Alert BLS 45 0 10 20 30 40 50 60 70 80 90 20
Call Distribution Summary for Heartland Communications January 2009 through December 2009 Call Type Count Percent of Total Inbound Calls 112,078 100.0% Land Line Calls 97,005 64.9% Abandoned Land Line Calls 1,591 1.1% Wireless Calls 13,433 9.0% Abandoned Wireless Calls 31 0.0% Hit Calls 18 0.0% Outbound Calls 37,491 25.1% All Calls 149,569 100.0% Heartland Communications Call Distribution Overview Graph January 2009 through December 2009 21