Helsinki, Finland: 16-19 June 2013

Helsinki, Finland: 16-19 June 2013 #ispimconference Huizingh, K.R.E. Conn, S. Torkkeli, M. Schneider, S. Bitran, I. (Eds.) ISBN 978-952-265-420-5 MY NAME

Dear Delegates, Tervetuloa Helsinkiin Welcome to Helsinki! Regular ISPIM delegates will have noticed that we always attract a large contingent of Finns, so it was about time that we brought our flagship event back to Finland, as we were last here back in 2001 in Lappeenranta. ISPIM has grown quite considerably since our last event in Finland. This Conference includes 280 presentations from science and industry, selected from more than 500 submissions, and a dedicated track for workshops and special interest groups. Building on the success of last year s Conference in Barcelona, we have expanded the Innovation for Business sessions to include 18 presentations from industry. As with all ISPIM events, we have an excellent line-up of keynote and luminary speakers and 40 challenges to be addressed during the Hot Topic Session. On Wednesday afternoon we have a number of company visits to showcase Innovation in Helsinki. Delegates will be able to visit the famous Finnish companies of Rovio Entertainment and Kone Corporation, and hear about how these companies innovate. We have also included visits to other innovative organisations such as TIVIT, Aalto Design Factory, Startup Sauna and Urban Mill. We have also added some new initiatives. The ISPIM PhD Student Community and Lab provide learning and networking opportunities for PhD students from around the world. The latest insights and knowledge from presenters and delegates will be transferred to the Web via our newly-formed ISPIM-Tube video project, as well as the ISPIM Magazine. Watch out! Our interviewers might challenge you to explain your research in just one minute, or help us learn more about your specialist area. This Conference could not have taken place without the enormous support that ISPIM has received from Petra and her team at the Center for Knowledge and Innovation Research (CKIR), Aalto School of Business, Marko and his team at Lappeenranta University of Technology who also produce this publication, as well as the sponsors, keynote and luminary speakers, innovation for business speakers, roundtable moderators, session facilitators and the 100+ members of the ISPIM Scientific Panel. Iain Bitran José Carlos Caldeira Steffen Conn Eelko Huizingh Marko Torkkeli The ISPIM Board of Directors Dear XXIV ISPIM Conference Delegates, I wish you all a warm welcome to the XXIV ISPIM Conference Innovating in Global Markets: Challenges for Sustainable Growth in Helsinki. This year, the three-day Conference is organised in collaboration between ISPIM, the Center for Knowledge and Innovation Research (CKIR) from Aalto School of Business, and Lappeenranta University of Technology. The Conference draws our attention to the globalising innovation landscape, and discusses the related impacts and sustainability concerns. The Conference focuses on the complex value creation networks, public sector involvement, and new actors entering the innovation ecosystems as well as calling for new types of innovation paradigm and institutional contracts between public and private sectors, to ensure sustainability and democracy of innovation. These themes are also at the very heart of Aalto University s strategy. Innovation, renewal and competitiveness of the nation are the key theses for this newly-formed university collaboration. Finland has a long tradition of technological innovation, but has, since the early 2000s, increasingly invested in broad-based innovation policies and social aspects of innovation. The impacts of this shift are already apparent in the Finnish innovation landscape, and we wish to share these results with you through our esteemed guest speakers, including Erkki Ormala, Tuula Antola and Peter Vesterbacka. So welcome to ISPIM Helsinki 2013, to meet around 500 innovation experts from 45 countries. You will enjoy insightful Keynote & Luminary Presentations; Innovation for Business Sessions; "Hot Topic" Roundtable Discussions; Facilitated Themed Sessions with Academic and Practitioner Presentations; Workshops; Special Interest Groups and Academic Research Development Sessions. And as with all ISPIM events, you will have the chance to experience some local culture with the best of Helsinki at magnificent dinner and networking venues. We look forward to seeing you in Helsinki! Petra Turkama Director Center for Knowledge and Innovation Research (CKIR), Aalto School of Business

CONTENTS Housekeeping 2 ISPIM Research Fellow 3 ISPIM Co ordinators 3 ISPIM PhD Student Community 3 ISPIM Special Interest Groups 3 Awards & Winners 4 Programme 5 13 Conference Partners 14 Calls for Papers & Partner Messages 15 24 Hot Topic Roundtable Sessions 25 Thematic Session Planners 26 Regular & ARDS Session Summaries (only in online version*) 27 88 Presenter & Co presenter Index (only in online version*) 89 91 Innovation for Business Session Summaries (only in online version*) 92 97 Delegate List 98 104 Messages and Notes 105 110 * http://conference.ispim.org/files/xxiv_ispim_book.pdf

HOUSEKEEPING Stop Press Although this book is correct at time of press, last minute changes can occur. Such changes are listed at: http://conference.ispim.org/index.php/home/stoppress Session Rooms All sessions are at the Helsinki Congress Paasitorni 0 floor Sirkus 1st floor Siltasaari 1½ floor Karl Lindahl, Juho Rissanen, Tarja Halonen 2nd floor Paasi Restaurant (Lunch), Salikabinetti 2½ floor Congress Hall, Lobby & Foyer (Coffee Break and Lunch) 3rd floor Meeting Room 302, Meeting Room 303, Meeting Room 304 3½ floor Viktor Julius von Wright Wireless All sessions are interactive sessions and you are expected to contribute. Out of courtesy to other delegates, if you want to check email etc., please do not do so in session rooms. Network: Paasitorni Password: Paas1torn1 Delegate Badges Please wear your badge at all times, including evening events, where it is required to gain entry. Innovation in Helsinki Innovation Visits Wednesday, 19 June (15.30 to 18.00) Visits to innovative companies in Otaniemi will leave from the Entrance Foyer Area at 15.30 please do not be late. If you have not already selected your visit online, please sign up at the Registration Desk immediately. Rovio Entertainment an industry changing company & creator of the globally successful Angry Birds (tour full) Kone Corporation one of the global leaders in the elevator and escalator industry Aalto Design Factory collaboration environment for students, researchers and business practitioners Startup Sauna non profit organization for startups and aspiring entrepreneurs in Northern/Eastern Europe & Russia Urban Mill an emerging, global thematic focal point for Urban Innovations TIVIT one of 6 Strategic Centres that carry out Quadruple Helix cooperation in fields most crucial for the future 2

ISPIM RESEARCH FELLOW In 2012, Christina Öberg became the ISPIM research fellow at the Centre for Innovation and Service Research of the University of Exeter Business School. For several years, Christina has been an active member of the ISPIM Scientific Panel. Following her PhD in industrial marketing from Linköping University, Sweden, she became a lecturer at Linköping University and then Lund University, Sweden. Prior to her PhD, Christina worked in industry for eight years in such positions as financial manager and consultant. She also founded her own consultancy firm in 2005. Christina s research emphasises innovations related to customers, networks and ownership changes. She has also conducted research on sustainability. Her recent research projects have included the separation of companies, initiatives to commercialise medicine technological research innovations, and acquisitions among project based firms. ISPIM CO ORDINATORS The ISPIM Team grew in 2012 new members of the team include Sabrina Schneider (Scientific Co ordinator) and Juha Hinkkanen (Community Development Co ordinator). Sabrina is a Doctoral Student at EBS University for Business and Law, Germany. The emphasis of her dissertation lies on business model innovation. As Scientific Co ordinator at ISPIM, Sabrina is involved in our scientific affairs. Juha is currently working as a Doctoral Student at Lappeenranta University of Technology, Finland. His dissertation research focuses on firms competitiveness through sustainable innovation. As Community Development Co ordinator at ISPIM, Juha is involved in the ISPIM Magazine project and the set up of our PhD Student Community. ISPIM PHD STUDENT COMMUNITY The ISPIM PhD Student Community provides activities and networking for students from around the world who are completing a PhD in Innovation Management. We organise events that focus on questions and problems faced by young scholars, but where we also emphasize interaction between our Community members and Innovation Management professionals from academia, industry, consulting and the public sector. Our events help PhD students to: Exchange experiences and learning with other students Network and learn from experienced researchers and practitioners Launch cooperation between students with shared Innovation Management interests Share ideas and resources Stay up to date with what is happening in Innovation Management and the opportunities provided by completing a PhD We invite PhD students to join our Community, and to take an active role in it by participating in our events, keeping discussions going online, and by providing us with feedback and ideas to shape our Community as it grows. You can find us on Facebook and LinkedIn under the name ISPIM PhD Student Community. Come and join the discussions! If you have any questions or comments, please contact Juha Hinkkanen, our Community Development Co ordinator hinkkanen@ispim.org. ISPIM SPECIAL INTEREST GROUPS (SIGS) ISPIM Conferences now regularly attract submissions from more than 500 authors on a wide selection of innovation management topics. This has enabled ISPIM to create Special Interest Groups within the framework of the ISPIM Conference and Community to promote targeted specialist interaction on each topic. Each SIG has one or more volunteer Co ordinators who are responsible for convening the SIG sessions at ISPIM Events, co ordinating output into Specialist Journals and bringing Academic, Consulting and Industry perspectives together within the SIG. Current SIGs include: Business Model Innovation Patrick Spieth EBS Business School & Dirk Schneckenberg ESC Rennes School of Business Living Labs Petra Turkama CKIR Aalto School of Business & ENoLL & Dimitri Schuurman iminds MICT Service Innovation (coming soon) Wafa Hammedi University of Namur Strategic Foresight, Strategic Agility & Future Orientation Cinzia Battistella University of Udine & René Rohrbeck Aarhus University 3

Teaching and Coaching Innovation Transferring Knowledge for Innovation Anna Trifilova Fraunhofer MOEZ & University of Leipzig Allen Alexander University of Exeter Business School and Peninsula Innovations Ltd & Anne Katrin Neyer Martin Luther University Halle Wittenberg & Fraunhofer MOEZ If there is an area of innovation management that you would like to shape, contact Steffen Conn at conn@ispim.org to discuss what it means to form and manage an ISPIM SIG. AWARDS & WINNERS The ISPIM Scientific Panel Contribution Award This award is made to a member of the 110 person ISPIM Scientific Panel for excellence in scientific contribution. Alexander Brem, University of Erlangen Nuremberg, Germany The Knut Holt Award for Best Paper The Knut Holt Award is named after the founder of ISPIM and is awarded to the best paper at an ISPIM event, as chosen by the Scientific Panel. The three papers that have been shortlisted by the Scientific Panel are: Kaisa Henttonen: Open Innovation in SMEs in Commercialization Phase Angelo Natalicchio: Benefiting from markets for ideas: An investigation across different typologies Shigemi Yoneyama: Internal embeddedness and innovation performance of overseas R&D base The Alex Gofman Award for Best Student Paper The Award is named after Alex Gofman, a long time member and supporter of ISPIM and is made to the student with the best paper. The three papers that have been shortlisted by the Scientific Panel are: Karoline Bader: How to benefit from cross industry innovation? A best practice case Sebastian Eidam: Collaboration and Scientific Output: Improving the Picture by Publication Analysis Giovanna Lo Nigro: Biopharmaceutical alliances and competition: a real options game approach 2013 ISPIM Wiley Innovation Dissertation Award The ISPIM Scientific Panel is pleased to announce that the top three dissertations in the 2012 ISPIM Wiley Innovation Dissertation Award are by: Anju Sethi, Clarkson University, USA Niyazi Taneri, University of Cambridge, UK Giulia Trombini, Ca' Foscari University of Venice, Italy The That s Interesting! Award (sponsored by Aalto University) The award is made to the paper that most effectively pushes the boundaries of our existing innovation knowledge. Two papers have been shortlisted by the Award Panel: Kenneth Husted: Dual Allegiance, Knowledge Sharing And Knowledge Protection: An Empirical Examination Patrick Spieth: The Influence of Perceived Innovativeness in Product Portfolios Best Paper on Practical Implications for Technology (sponsored by Nokia Siemens Networks) The award is made to the best paper that emphasises a technology related topic and provides valuable implications for corporate practice. Two papers will be shortlisted by the Award Panel. The winner of the Knut Holt Award for Best Paper, the Alex Gofman Award for Best Student Paper and the 2013 ISPIM Wiley Innovation Dissertation Award will be announced during the Gala Dinner on Monday evening. The winner of the That s Interesting! Award and the Best Paper on Practical Implications for Technology will be announced during the Conference Social Evening on Tuesday evening. 4

PROGRAMME SUNDAY 16 JUNE 2013 1400 1830 ISPIM PHD LAB The ISPIM PhD Student Community provides activities and networking for students from around the world, who are completing a PhD in Innovation Management. Venue: Pörssitalo (Former Helsinki Stock Exchange Building), Fabianinkatu 14, 00100 Helsinki www.restaurantporssi.fi/en 1830 2000 WELCOME RECEPTION & REGISTRATION (including facilitator and moderator briefing 1845 1915) Delegates are invited to an informal reception at the former Stock Exchange Building. Built in 1911 in the very heart of Helsinki, the Helsinki Stock Exchange building has a colourful history. Over the decades, the majestic stone building has witnessed key moments in Finland s history and the development of the nation s business and restaurant culture. Welcome Speech: Jarmo Eskelinen, CEO Forum Virium Helsinki & Chair European Network of Living Labs Dress Code: Casual Venue: Pörssitalo (Former Helsinki Stock Exchange Building), Fabianinkatu 14, 00100 Helsinki www.restaurantporssi.fi/en 5

MONDAY, 17 JUNE from 0815 DELEGATE REGISTRATION (Entrance Foyer) 0800 THE MONDAY NEWCOMERS BREAKFAST (Paasi Restaurant 2nd floor) Your first time at ISPIM? Start the first morning with a new set of friends to make you feel at home right away! We will open the registration desk 15 minutes before the Newcomers Breakfast starts for attendees of this session. 0845 1030 OPENING SESSION (Congress Hall 2½ floor) 0845 0900 Conference Welcome: Iain Bitran, Executive Director, ISPIM; Ingmar Björkman, Dean, Aalto University School of Business; Christopher Palmberg, Advisor (Innovation Research), Tekes 0900 0930 Keynote Speaker: Tuula Antola Director, Economic and Business Development, City of Espoo Co creating and unlearning as tools for bridging the imagination gap Case Espoo 0930 1000 Knut Holt Memorial Address: Erkki Ormala former VP Business Environment, Nokia & former President, Digitaleurope; Professor of Practice, Innovation Management, Department of Management and International Business, Aalto University Inspiring and Actionable Thought Leadership Process and Platform for Sustainable Growth 1000 1030 Keynote Speaker: John Bessant, Professor of Innovation and Entrepreneurship, University of Exeter Business School A sideways look at innovation (with Richard Lamming and Pippa West) 1030 1100 COFFEE BREAK (Lobby & Foyer 2½ floor) 1100 1230 HOT TOPIC ROUNDTABLE SESSIONS See page 25 and screens for tables and location. 1230 1330 NETWORKING LUNCH (Paasi Restaurant 2nd floor & Lobby & Foyer 2½ floor) 1245 1315 ISPIM ASIA PACIFIC NETWORKING SESSION Meet fellow innovation professionals interested in developing an innovation community in Asia Pacific. The first event is planned for Singapore in December 2014. led by Iain Bitran, ISPIM Executive Director (Salikabinetti off Paasi Restaurant 2nd floor bring your plate!) 1330 1400 KEYNOTE SPEAKER (Room: Congress Hall ½ floor) Henning Sandager, Group SVP New Business, Marketing & Program Management, Grundfos Innovation Intent 2025 and Sustainability: Concern, Care and Create for Sustainable Growth (Chair: Joanne Hyland) 1400 1530 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP INNOVATION FOR BUSINESS: Room: Karl Lindahl 1½ Room: Juho Rissanen Room: Tarja Halonen Room: Meeting Room Room: Meeting Room Room: Meeting Room Room: Viktor Julius von Room: Sirkus 0 floor NEW BUSINESS DEVELOPMENT floor Session 1.1: Foresight Methods (SIG) 1½ floor Session 1.2: Sustainability & Supply chain 1½ floor Session 1.3: Collaboration in R&D 302 3rd floor Session 1.4: Innovation & Internationalisation 303 3rd floor Session 1.5: Living Labs and Smart Cities (SIG) 304 3rd floor Session 1.6: Innovation Management 1 Wright 3½ floor Session 1.7: Business Model Innovation 1(SIG) Innovation Terminator THROUGH INNOVATION Room: Siltasaari 1st floor René Rohrbeck Andrzej Magruk: Hybrid Concept in Foresight Methodology Anna Kononiuk: The methodology of scenario construction based on triangulation principle Djordje Pinter: Applications, Limitations and Effects of Corporate Foresight Methods Jari Kaivo oja: The Crowdsourcing Delphi: Combining the Delphi Methodology and Crowdsourcing Techniques Scott Erickson Yves Boisselier: Responsible purchasing practices: Role of the pro active supply chain Giacomo Liotta: Supply chain simulation as inno vative planning method for sustainable growth Jukka Hallikas: Sustainability as part of supplier collaboration practices: implications for innovativeness Katri Valkokari: How to co create sustainable solutions within manufacturing industry? Marko Torkkeli Tibor Döry: Open Research Platform to Foster Technology Transfer Juha Hinkkanen: When are horizontal and vertical R&D cooperation beneficial in NPD? Monika Petraite: R&D innovation through net works & collaboration: linking innovation capabilities globally Muhamed Kudic: Network dynamics: R&D cooperation timing in the German laser industry Christina Grundström Karina Jensen: Accelerating Global Innovation: Cross cultural Collaboration & Knowledge sharing Daria Volchek: Modeling the Internationalization and Innovation Strategies Pia Hurmelinna Laukkanen: Investing in appropriability of innovations Effects on internationalization Fabian Schlage: Managing Innovation inside global organisat ions: reflections from Nokia Siemens Networks Petra Turkama Dimitri Schuurman: A Typology of Living Lab Approaches: Research within the Enoll Community Pieter Ballon: Origins and Foundations of the Smart City Concept Jarmo Eskelinen: An Overview of Examples of Smart Cities and Living Lab 'Best Practices' Anna Ståhlbröst: The Way Forward: Defining a Research Agenda for Living Labs & Smart Cities 6 Anne Laure Mention Tomislav Buljubasic: Rewarding Innovation Influence of rewarding system to the innovation Mark Vandael: Creative Leaders for an Innovative Culture through a Creative Climate Stephanie Kaudela Baum, Jacqueline Holzer: Innovation leadership: opportunities & risks involved in managing slack time Georgiana Balau: Individual Characteristics & their Influence on Innovation: Literature Review Patrick Spieth Luis Berasategi: Business Open Innovation Methodology: Insights from Action Research Sabrina Schneider: Entrepreneurially Approaching Environmental Dynamism through BMI Liting Liang: Business Model Innovation and Service Innovation: similarities and differences Christian Schultz, Dana Mietzner: How to develop business models through creativity workshops? led by Anna Trifilova Fraunhofer MOEZ and University of Leipzig, Anne Katrin Neyer, Fraunhofer MOEZ & Allen Alexander, University of Exeter Business School Moderator & Introduction: Axel Rosenø, Innovation Roundtable Magnus Karlsson, Director, New Business Development & Innovation Ericsson: Who needs a standard for Innovation Management? Rogier van Beugen, Director Innovation, KLM: Innovating an Airline Jyrki Koskinen, Head of University Relations Nordic Countries & Head of External Relations Finland, IBM: The World as the Lab Corporate Social Responsibility and other Instruments for next Generation Service Innovation

1530 1600 COFFEE BREAK (Lobby & Foyer 2½ floor) 1600 1730 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP INNOVATION FOR BUSINESS: Room: Karl Lindahl 1½ floor Room: Tarja Halonen 1½ floor Room: Meeting Room 302 3rd floor Room: Meeting Room 303 3rd floor Room: Meeting Room 304 3rd floor Room: Viktor Julius von Wright 3½ floor Room: Sirkus 0 floor STRATEGIC INNOVATION Room: Siltasaari 1st floor Session 2.1: Foresight Applications (SIG) Session 2.3: Collaborative Session 2.4: Transferring Knowledge Session 2.5: Theoretical Foundations Session 2.6: Innovation Session 2.7: Business Model Innovation 2 Toni Ahlqvist Tarja Meristö: Applying Future Oriented Innovation Process in the Security Field Lukasz Nazarko: Drivers of Nanotechnology Development in a Polish Region: Foresight Study Mickael Pero: Identifying Emerging Technologies: An Application to Nanotechnology Jukka Laitinen: Future Innovations for Independent Living: Regional Comparison Study in Finland Room: Juho Rissanen 1½ floor Session 2.2: Responsible practices & Supply chain Yves Boisselier Susanne Durst, Mika Pirttivaara: Learning in an open innovation community. Initial insights from ACSI Georg Wagner: Sustainable system innovations for emerging markets Maria Antikainen: Exploring networked innovation in order to shape sustainable markets Timo Järvensivu: Helping Local Innovation Ecosystems to Become Custodians of Global Sustainability innovation 1 Juha Hinkkanen Keith Bevis: Innovation Support for European Knowledge Intensive Producer Services Veli Matti Suominen: Role of marketing in innovation in B2B companies Helena Rusanen: Finding the Right Partners for Innovation Networks Ceri Williams: Closing the Translation Gap Medical Technologies Innovation for Innovation 1 (SIG) Anne Katrin Neyer Teea Mäkelä: Knowledge Transfer and User Experience Innovation: Challenges & Emerging Solutions Christina Öberg: Knowledge transfer linkages for Open Innovation Kavoos Mohannak: Integrating Specialised Knowledge for Innovation in Small Technology Firms Adam Mazurkiewicz: Innovative Systems of Technical Support for Sustainable Development of Economy for Living Labs (SIG) Seppo Leminen Anna Ståhlbröst: Social Media for User Innovation in Living Lab Carina Veeckman: Characteristics and Related Outcomes of Living Labs: Flemish Finnish Case Study Dimitri Schuurman: Living Labs as Quasi experiments: Results from the Flemish LeYLab Louise Broennum: The Dynamics and Facilitation of a Living Lab Construct Management 2 Monika Petraite Jukka Pekka Bergman: Cognitive dimension of innovation management: empirical study in media industry Shigemi Yoneyama: Internal embeddedness and innovation performance of overseas R&D base *Knut Holt Award Nominee* Anna Maija Nisula: The effect of organizational knowledge management practices on individual improvisation Paul Grimshaw: Innovation Speed A Systematic Literature Review (SIG) Sabrina Schneider Markus Eurich: A 'Networked Thinking' Approach to Business Model Design Sven Seidenstricker: Discovering new business models Ger Post: In search of business models for gamification Desai Narasimhalu: A Tool for Designing Business Model Innovations Crowdsourcing Crowdfunding Crowdworking CrowdEVERYTHING!! led by Pia Erkinheimo, Head of Crowds & Communities, TIVIT Oy Strategic Centre for Technology, Science and Innovation in ICT & OISPG/DG Connect Moderator & Introduction: Joanne Hyland, rinnovation Group & Jeff Hovis, Product Genesis Thorbjørn Machholm, Director of Business Development, Grundfos: Embedding our Innovation Intent Mike Pickett, VP Global Strategic Development; Louise Quigley, Director, Strategic Innovation, Moen: Building a Capability for Innovation Sandra Merkel DeJames, Senior Manager, Corporate Strategy and Business Creation, Novozymes: Realizing Novozymes Ambitions through Innovation Panel Discussion on "What s Next Orchestrating Strategic Innovation for a Prosperous Tomorrow" Sponsored by: 1730 END OF SESSIONS DAY ONE 1930 2300 FINNISH GALA DINNER Venue: Wanha Satama, Pikku Satamakatu 3 5, 00161 Helsinki. Please make your own way there and don't forget to bring your badge. Delegates are invited to the conference gala dinner at Wanha Satama on the Helsinki Waterfront (www.wanhasatama.com). The Wanha Satama storehouses were designed by architect Elia Heikel and completed in 1897 to provide storage for undeclared goods. Dinner will be served under a glass roof (as it doesn't go dark at this time of the year). Fine Finnish cuisine will be served accompanied by live music. Plus ISPIM Awards: The Knut Holt Award for Best Conference Paper, The Alex Gofman Award for Best Student Paper, The 2013 ISPIM Wiley Innovation Management Dissertation Award & The ISPIM Scientific Panel Award. Dress Code: Smart Casual (i.e. ties not required) 7

TUESDAY, 18 JUNE 0900 1030 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP INNOVATION FOR BUSINESS: Room: Karl Lindahl 1½ floor Room: Juho Rissanen 1½ floor Room: Tarja Halonen 1½ floor Room: Meeting Room 302 3rd floor Room: Meeting Room 303 3rd floor Room: Meeting Room 304 3rd floor Room: Viktor Julius von Wright 3½ floor Room: Sirkus 0 floor CREATIVITY & INNOVATION IN ACTION Session 3.1: Uncertainty & Change (SIG) Session 3.2: Sustainability as a Catalyst Session 3.3: Collaborative innovation 2 Session 3.4: Transferring Knowledge for Innovation 2 (SIG) Session 3.5: User Engagement in Living Labs (SIG) Session 3.6: Innovation Management Methods & Tools Session 3.7: Entrepreneurship Room: Siltasaari 1st floor Marko Seppanen Cinzia Battistella: Strategies for business model reconfiguration: a multiple case study Gerald Schönwetter, Daniela Freudenthaler: Innovative approaches to better seize future uncertainties in companies Päivi Maijanen Kyläheiko: Dynamic Capabilities and Sustainable Strategic Change in Non profit Organisations Toni Ahlqvist: Constructing futures knowledge: roadmapping as a dynamic strategic practice Helena Forsman Marika Arena: Roadmapping for Sustainability: a Success Story of an Italian based Multinational. Petteri Alinikula: Sustainability as an Innovation Catalyst for Mobile Phones Scott Dacko: Sustainability Orientation as a Driver of Innovation within Firms Ellen Young: The Impact of Innovation in Sustainable Lighting Technologies 1030 1100 COFFEE BREAK (Lobby & Foyer 2½ floor) Monika Petraite Thomas Osterlie: Synergistic Collaboration: Responsibility & Authority in Multilateral R&D Sharon McIntyre: Infusing Open/Social Innovation Processes and Technologies into Large Organizations Sebastian Eidam: Collaboration & Scientific Output: Improving th e Picture by Publicati on Analysis *Alex Gofman Award Nominee* Christina Grundst röm: Using Relation ship Distance to Mai ntain Innovation Cap ability for University Spin offs Allen Alexander Khaleel Malik: International technology transfer Kristel Miller: Enhancing stakeholders knowledge transfer to aid University technology commercialisation Ulf Pillkahn: How Design thinking supports industry academia collaboration Byoung Soo Kim: Analysis of University Technology Transfer and Commercialization in South Korea Dimitri Schuurman Jouni Huotari: Towa rds Sustainable Open Innovation Collaboration within Living Lab Koen Vervoort: Panel management in Living Labs: a 7 step approach Piotr Krawczyk: User Centred Open Innovation Domain Landscape within the ENoLL Puspalata Pattojoshi: Creating innovations with users 8 Jukka Pekka Bergman Andera Gadeib: Northern Lights Guideline for the Strengths of Product Ideas Frank Zeihsel: Guided Innovation by using Directed Evolution for next Product Generation Gerrit de Waal: Investigating thoroughness of use of innovation tools in small firms Arne Stjernholm Madsen: Plan or Play: Experiences from implementing strategic innovation. Daria Podmetina Bernd Platzek: Gene ral Manager Roles in the Vital Entrep reneurial Learning Organizations Thomas Fundneider: The creative settlement: an enabling innovation eco system for startups Olga Belousova: Dispersed Corporate Entrepreneurship within large organizations: actors, behaviors, process Csaba Deák: Learning from Best practices of Business incubation of high tech start ups The TRIZ approach to innovation led by Oleg Feygenson Certified TRIZ Master Moderator & Introduction: Geoff Carss, Imaginatik Hannes Erler, Director Open Innovation Networks, Swarovski: How to make out the very best use of your employees creativity James Stikeleather, Executive Strategist & CIO, Dell Services: The Digital Future: Tomorrow s Enterprise, Its Offerings & Next Generation Innovation Sari Kola Nyström, VP, Strategy & Innovation, Appelsiini (Elisa): Crowdsourcing innovation from introverts Sponsored by: 1100 1230 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP INNOVATION FOR BUSINESS: Room: Karl Lindahl 1½ Room: Juho Rissanen Room: Tarja Halonen Room: Meeting Room Room: Meeting Room Room: Meeting Room Room: Viktor Julius von Room: Sirkus 0 floor CONSUMER LED INNOVATION floor 1½ floor 1½ floor 302 3rd floor 303 3rd floor 304 3rd floor Wright 3½ floor Session 4.1: Customers & Environmental Trends (SIG) Session 4.2: Sustainability & Social Innovation / Growth Session 4.3: Managing collaboration I Session 4.4: Transferring Knowledge for Session 4.5: Applications of the Living Lab Approach Session 4.6: Innovation Teaching & Coaching 1 (SIG) Session 4.7: Entrepreneurship & Finance Room: Siltasaari 1st floor Cinzia Battistella Anna Mette Fuglseth: Innovation management involving custom made enterprise systems Anni Tuppura: The Effect of Strategic Supply Management on Responsible Purchasing Practices (mixed) Jeff Hovis Luciana Hashiba Horta: Trade offs in Innovation within Sustainability Principles: a NPD Project Case study Anne Toppinen: Sustainability managem ent with traditional & innovative social media tools Pia Hurmelinna Laukkanen Astrid Weiss: Appropriability Regime in Open Process Innovation in SMEs Irina Fiegenbaum: Assessing Innovation Strategies: a Managerial Guide Innovation 3 (SIG) Allen Alexander Nizar Abdelkafi: The Innovation Potential in Standardization Salla Hurnonen: How to support service innovation with organizational knowledge integration practices (SIG) Sampo Tukiainen Bastiaan Baccarne: Living Labs as a Navigation System for Innovative Business Models Constantijn Seys: The Innovation Struggle: Panel Based Living Labs to the rescue? Anna Trifilova David Probert: Structuring technology & innovation management exec. education: the research contribution Richard Thorpe: Innovation Development: An action learning programme for medical scientists Andrey Martovoy Lotta Frimodig: Success Factors of Accelerators in New Venture Creation Roman Teplov: Impact of National Innovation System on Entrepreneurial Process When users take control: Managing the dark sight of customer co creation led by Frank Piller & Alexandra Gatzweiler RWTH Aachen University & MIT with contributions from the Respect project Moderator & Introduction: Kevin McFarthing, Innovation Fixer Christian Verstraete, Chief Technologist, Cloud Strategy, Hewlett Packard: Cloud beyond the obvious, an approach for innovation Heather Moore, Strategy & Future Vision, Vodafone Group R&D: Innovation for Resilience: Spotting Weak Signals &

Omar Abdul Rahman, Ben Meyer Schwickerath: Approach for capturing the impact of external trends in SME Petteri Repo: Embracing New Ideas in User Driven Innovation Policy Casper Rasmussen: Entrepreneurial orientation in acquisition & organic high growth firms Helena Forsman: Innovations for Sustainable Growth or Keeping the Present Position? Oscar Smulders: Designing Innovative Contracts for Collabor ative Innovation Ecosystems Sonia Giaccone: Managing the system of connections to outperform: the Innovation Hub Seongkyoon Jeong: The Impact of Uncertainty on the Markets for Technology Hanna Plieth, Hagen Habicht: Agents in Organizational Innovation Communities: The Wind of Change Matt Batey: Living Lab: Successful User Engagement on Energy Efficiency by Participatory Innovation Rens Brankaert: Setting up a living lab for networked innovation in dementia Romy Hilbig: Innovation Management: Transferring European Teaching Experience to Tunisia Teemu Santonen: Filtering cube Identifying heterogeneity driven innovation potential Sari Monto: Working capital models: avenues for financial innovations Hanna Kaisa Ellonen: The Use of Effectual Decision Making Logic by Innovative Managers Working with Potential Disruptors Vesa Matti Paananen, Windows Phone Lead, Microsoft Oy: Microsoft s consumer strategy in mobile Internet 1230 1330 NETWORKING LUNCH (Paasi Restaurant 2nd floor & Lobby & Foyer 2½ floor) 1245 1315 ISPIM AMERICAS NETWORKING SESSION Meet fellow innovation professionals interested in developing an innovation community in the Americas. The first event is planned for Montreal in October 2014. led by Iain Bitran, ISPIM Executive Director (Salikabinetti off Paasi Restaurant 2nd floor bring your plate!) 1330 1400 KEYNOTE SPEAKER (Congress Hall 2½ floor) Peter VesterbackA, Mighty Eagle & Chief Marketing Officer, Rovio Entertainment Ltd Attitude is everything (Chair: Petra Turkama) 1400 1530 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP INNOVATION FOR BUSINESS: Room: Karl Lindahl 1½ floor Room: Juho Rissanen 1½ floor Room: Tarja Halonen 1½ floor Room: Meeting Room 302 3rd floor Room: Meeting Room 303 3rd floor Room: Meeting Room 304 3rd floor Room: Viktor Julius von Wright 3½ floor Room: Sirkus 0 floor FUTURE OF OPEN INNOVATION Room: Siltasaari 1st floor Session 5.1: Innovation environments & future orientation (SIG) Session 5.2: Sustainability / Social Innovation Session 5.3: Managing collaboration II Session 5.4: Transferring Knowledge for Innovation 4 (SIG) Session 5.5: Service Innovation 1 Session 5.6: Innovation Teaching & Coaching 2 (SIG) Invited Speaker Session Session 5.7: Technology & Innovation 1 Living Labs: Routes to Publication led by Moderator & Introduction: Tatiana Smorodina, Hype Innovation Teemu Santonen Magnus Boman: The EIT ICT Labs Innovation Radar as networked foresight instrument Masaya Onuma: A reconsideration of the co existence of incumbent and new technologies Mikko Dufva: Building Organisational Future Orientation: Example from Research and Technology Organisation Scott Erickson: Competitive Intelligence Threats and Innovation Environments Irina Fiegenbaum Anna Trifilova: Growing in China: Challenges of Sustainability led Innovations Bruno Oliveira, Luciana Hashiba: Open Innovation Strategy as a Tool for Amazonia Sustainable Growth Owen Yao Ter Wang: Social innovation: EMBA NPO Hank Kune, Mika Pirttivaara: Prototyping Societal Innovation: Learning from 3 Years of ACSI Justyna Dabrowska Tanja Enninga: Different Roles of Storytelling and Storymaking During the Innovation Journey Sanna Eskelinen: Social innovation case Nokia Data Gathering. Matti Pihlajamaa: Organizational Antecedents of Radical Innovation and Not Invented Here Syndrome Nina Honkela: Curbing Unruly Objects: The challenge of probiotic innovation to regulation Anne Katrin Neyer Bernard Monnier: From Research to Innovation by the R2B concept Steve McMillan: Exploration and Exploitation in Science: Their Impact on S&T Outcomes Valentina Grillea: A sustainable path from research to entrepreneurship Leona Fitzmaurice: Creating an Institute for Innovation and Entrepreneurship Dieter de Smet Stavros Sindakis: Customer oriented New Service Development in the Greek mental health sector Mariana Dodourova: Innovation for a Circular Economy: Exploring the Concept of PSS Stoyan Tanev: Product enabled services' potential for sustainable growth: an empirical study Géraldine Vidou: The Service Brick Road: A Tool Supporting Rapid Service Prototyping 9 Stefan Kohn Francisco Pinheiro: FreshIdeasStartHere Platform: Coaching community managers to boost front end innovation Rafael García Escarré: Innovation Factory S Program: How to train Salesforce Innovation Skills Christina Oberg: Fitness Platform: A Tool for Innovation Coaching Bettina von Stamm: Why Laughter is Good for Innovation, in General and in Particular Michael Dell Aarti Mahajan: Technological Resource Bricolage in Firms using Open Source Software Antti Laaperi: Challenges in innovation management in mobile phone business Samuli Kortelainen: Technology Portfolio Dynamics Dirk Lüttgens: A more holistic perspective on corporate technological portfolio planning Petra Turkama Center for Knowledge and Innovation Research (CKIR), Aalto School of Business & ENoLL Anne Stenros, Design Director KONE Corporation: Navigating the Future The Art of Forward Looking Activities in Design Nicole Russell, Global Resourcing Manager, GlaxoSmithKline: A brutal account of the trials and tribulations of working at the front end of innovation Mark Redmond Business Innovation Manager Ergon Energy Ergon Energy s Innovation Challenges Sponsored by:

TUESDAY, 18 JUNE continued 1530 1600 COFFEE BREAK (Lobby & Foyer 2½ floor) 1600 1730 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP INNOVATION FOR BUSINESS: Room: Karl Lindahl 1½ floor Room: Juho Rissanen 1½ floor Room: Tarja Halonen 1½ floor Room: Meeting Room 302 3rd floor Room: Meeting Room 303 3rd floor Room: Meeting Room 304 3rd floor Room: Viktor Julius von Wright 3½ floor Room: Sirkus 0 floor INNOVATING SMARTER FUTURES Session 6.1: Crowdsourcing & user involvement Session 6.2: Green Innovation Session 6.3: Open innovation I Session 6.4: International solutions Session 6.5: Service Innovation 2 Session 6.6: Innovation Teaching & Coaching 3 (SIG) Invited Session 6.7: Technology & Innovation 2 Room: Siltasaari 1st floor Kevin McFarthing Yat Ming Ooi: Unpacking Stickiness: Understanding Issues Associated with Accessing/ Implementing User Knowledge Dieter De Smet: Involving Customers: The Acquisition Capability of Knowledge intensive Companies Jari Jussila: Social Media Roles in Crowdsourcing Innovation Tasks in B2B Relationships Risto Rajala: Managing user innovation through crowdsourcing in online user communities 1730 END OF SESSIONS DAY TWO Jeff Hovis Martin Rhisiart: Strategic Framework and Knowledge Exchange Platform for Eco Innovation Tommi Lampikoski: Role of networks in green innovation in resource intensive businesses Katharina Mattes: Adoption of Renewable Energy Technologies: Determinants within the Manufacturing Industry Julius Golovatchev: Conceptual Model for Design and Management Smart Energy Products Urs Daellenbach Lauri Pulkka: Service Dominant Innovation in a REC Sector Open Innovation Network Romain Lorentz: Open Innovation Practices in the Bio industrial Sectors Colin Cheng: The role of creative climate in open innovation effectiveness Virginie Lefebvre: Role of Network Competence and Top Management in Open Innovation Allen Alexander Kaisa Still: Networks of innovation relationships: multiscopic views on Finland Robert Blache: A National Innovation Network in New Zealand: the Materials Accelerator Tzameret H. Rubin: Absorbing Knowledge through Collaboration: Evidence from Australia Jorma Nieminen: State Entrepreneurship behind Wireless Industry Emergence in Finland Heather Moore Laura Kanto: Mystery shopping as a part of a service innovation process Tor Helge Aas: Managing the Portfolio of New Service Development Projects Kuo Nan Hsieh: The Knowledge Transfer Mechanisms for New Service Development Gerrita Van der Veen: A Mixed method Approach to Reveal Untapped Customer Needs Speaker Session Anna Trifilova Fabian Schlage: Teaching Innovation Management based on Gamification Nizar Abdelkafi: Towards Open School: How to organise Innovation Contest with Students Sally Davenport: Innovating Student Assignments within Traditional Assessment Structures Karl Heinz Leitner: Innovation Futures: Expanding the way how we think and teach about innovation David Probert Jason Li Ying: When does technology licensing facilitate NPD performance? Evidence from China Sarah Cheah: Why are some firms more successful than others in commercialising public research? Henri Simula: Empirical comparison of commercialization of radical product and technology innovations Nguyen Thi Duc Nguyen: Tech. Transfer in Japanese Subsidiaries in Vietnam: National Culture Perspectives Anna Koppe: Mapping Emerging Technology Competencies in Applied Research ISPIM Seeks Solutions: Solving the Innovation Management Challenge Delegates are invited to a relaxing evening at the Restaurant Saaristo on the Island of Klippan (www.asrestaurants.com/en/restaurants/saaristo/presentation.html). Upon arrival by boat, you will have the best view of Helsinki the Empire Helsinki skyline to the North and the walls and bastions of King Gustav style Suomenlinna to the South. A traditional Finnish barbecue will be followed by a local live band together with the much anticipated second outing of the ISPIM Band! Plus Sponsor Awards: The "That s Interesting! Award" sponsored by Aalto University School of Business; The Best Paper on "Practical Implications for Technology" sponsored by Nokia Siemens Networks. Dress Code: Casual 10 led by Christophe Deutsch Telops and Frank Piller RWTH Aachen University & MIT Moderator & Introduction: Martha Hodgson, Pure Insight Magnus Kuschel, Managing Director, Volvo IT Innovation Centre: Value networks & Commute Greener! Martin Ertl, Chief Innovation Officer, Bombardier Transportation: "YouCity" open innovation contest what exactly does "smart mobility" in the future mean for passengers? Jean Paul Hautekeer, Global Marketing Director, High Performance Building & Solar Solutions, Dow Corning: Innovation to enhance energy efficiency in High Performance Building 1930 FOR 2000 2300 CONFERENCE SOCIAL EVENING Venue: Restaurant Saaristo, Klippan Island, 00140 Helsinki. A boat transfer shuttle operates from Saaristo's pier near the Olympia terminal, next to the Peace Statue. Please make your own way to the pier and don't forget to bring your badge as the only other way to get to the island is to swim!

WEDNESDAY, 19 JUNE and participation Chris Nedin Andrey Martovoy, Anne Laure Mention: Role of clients in fostering innovation in services Edward Faber: Supporting Co creation in Service Innovation using Serious Gaming Marcus Niebudek: Customer Integration into New Financial Services Development Nagwan Abu El Ella, John Bessant, Andreas Pinkwart: Accelerating High Involvement: New Technologies as Enablers of Employee Participation in Innovation on Innovation Jukka Pekka Bergman Claus Ostergaard, Claus Rosenstand: Into the Surge of Network driven Innovation Hans Björkman, Erik Lindhult, Christina Öberg: Angels and Demons The Religion of Innovation? Katja Salinto, Päivi Eriksson: Argumentation analysis as a method of studying interpretations of innovation Luise Li Langergaard, Anne Vorre Hansen: Innovation A one size fits all concept? 1030 1100 COFFEE BREAK (Lobby & Foyer 2½ floor) innovation II Paavo Ritala Justyna Dabrowska: Mapping perceptions and reality of open innovation balance Kaisa Henttonen: Open Innovation in SMEs in Commercialization Phase *Knut Holt Award Nominee* Majbritt Evald, Ann H Clarke: An Open Innovation Project Typology Based on Exploration and Exploitation Thommie Burström: Boundaries of business models and platform development solutions Leona Fitzmaurice Lars Langenberg: Improving Healthcare Innovation Performance through a Global Online Collaboration Platform Serena Robba: Biopharmaceutical alliances and competition: a real options game approach *Alex Gofman Award Nominee* Pekka Torvinen: External Technology Commercialization in Russian Manufacturing Industry Antti Ainamo: Private Collective Innovation in the Finnish Gaming Ecosystem, 1991 to 2012 Innovation Management Byoung Soo Kim Balder Onarheim: An Introduction to 'Creativity Constraints' Hans Juergen August: Assessing creativity traits to improve a high tech company's innovation performance Lee Beniston: An Ethnography of Creativity: Studies in Multidisciplinary Scientific Research Matthias Voigt: Can IT Actually Enhance Creativity? Empirical Findings and Research Agenda Transferring Knowledge for Innovation: Exploring knowledge reciprocity (SIG) led by Allen Alexander University of Exeter Business School & Peninsula Innovations Ltd and Antero Kutvonen & Bruno Woeran, Lappeenranta University of Technology 0900 1030 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP ACADEMIC RESEARCH DEVELOPMENT SESSIONS (4 mins presentation & 11 mins peer and group feedback per presenter) Room: Karl Lindahl 1½ floor Room: Juho Rissanen 1½ floor Room: Tarja Halonen 1½ floor Meeting Room 302 3rd floor Room: Viktor Julius von Wright 3½ floor Room: Sirkus 0 floor Meeting Room 303 3rd floor Meeting Room 304 3rd floor Session 7.1: Integration Session 7.2: Perspectives Session 7.3: Open Session 7.4: Industry Session 7.5: Creativity for ARDS 7A: Business Mode ARDS 7B: Green ls & Entrepreneurship Patrick Spieth Sampo Tukiainen: Identity construction of foreign entrepreneurs in the Silicon Valley Helena Sjögrén: Entrepreneurial orientation in social enterprises Tarmo Tuisk: Socio psychological Aspects of Entrepreneurial Identity Dirk Schneckenberg: The Role of Design Thinking in Business Model Innovation Bastian Halecker: How can Systems Thinking add Value to Business Model Innovation? Andrey Yarygin: Valuing Innovative 4G (LTE) Technology with Real Options Approach Innovation Urs Daellenbach Katarzyna Tarnawska: Strengthening Eco innovation Drivers through Political Measures. The Case of Poland Janusz Rosiek: The climate policy towards green jobs in the EU Albert Lejeune: A Table Game to Elicit Green Capacities in Business Models Mike Schulze: Innovating Organisations towards Energy Efficiency Aleksi Neuvonen: Gatekeepers of Sustainable Innovation 11

WEDNESDAY, 19 JUNE continued 1100 1230 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP ACADEMIC RESEARCH DEVELOPMENT SESSIONS (4 mins presentation & 11 mins peer and group feedback per presenter) Room: Siltasaari 1st floor Session 8.1: Looking beyond firm boundaries Antero Kutvonen Karoline Bader: How to benefit from cross industry innovation? A best practice case *Alex Gofman Award Nominee* Tauno Kekale: The Impact of External Networks on Innovation in Creative Industries Lydia Samsonowa: Designing User Experiences for Technology Interfaces: Creative Methods within Multidisciplinary Teams Angelo Natalicchio: Benefiting from markets for ideas: An investigation across different typologies *Knut Holt Award Nominee* Room: Karl Lindahl 1½ floor Session 8.2: Product Development 1 Bruno Woeran Killian McCarthy: Managing Product Innovation in Homogenous Goods Industries: An Empirical Investigation Pierre Wolfram: Differences in New Product Development in Europe and Asia Maria Smirnova, Vera Rebiazina: Are Russian product innovations market driven? Akio Nagahira: Comparative study on FFE activities between Korean and Japanese NPD Room: Juho Rissanen 1½ floor Session 8.3: Collaboration: Knowledge sharing Frank Lillehagen Marian Garcia: Engagement in Innovation Knowledge Sharing: Exploring the Link to Creativity Chiara Cantu: Knowledge intermediaries and business mentors. The rising of co managed Innovation. Kenneth Husted: Dual allegiance, knowledge sharing and knowledge protection: An empirical examination Paavo Ritala: Knowledge Sharing, Knowledge Leaking and Innovation Performance: An Empirical Study Room: Tarja Halonen 1½ floor Session 8.4: Innovation Measurement & Assessment 1 Joanne Hyland Matthew Mount: An Integrated Framework for the Assessment of Organizational Innovation Steven Schepurek: Innovation Performance Measurement: KPIs for Goal Setting Alex van Putten: Valuing Flexibility in pursuit of uncertain investments with extraordinary value Birte Golembiewski: Enhancing patent analysis as measure for innovation Meeting Room 302 3rd floor Session 8.5: Ideas & Ideation Anton De Waal Anna Rose Vagn: Towards a New Framework of Idea Management as Actor Networks Magnus Bergendahl: High Performers in Ideation: A Study of Motivational Factors in Ideation Management Stefan Posch: 24h Innovation Marathon Andreas Riel: A Reference Process Model for Structured Ideation Room: Viktor Julius von Wright 3½ floor Session 8.6: Regions, Government & Policy Leona Fitzmaurice Christopher Nedin: GovJAM a new approach to public policy Dion O'Neale: Innovation by the numbers: an analytic approach Minna Sarkkinen: Structural Equation Modelling of Innovation Capability Factors in a Region Chunjia Han: Evaluating the High tech Industry's R&D Efficiency: an Emerging market Perspective Room: Sirkus 0 floor Serendipity understanding the key to organizational innovativeness led by Ilkka Kakko @Serendipitor & Sebastian Olma Creative Director, Serendipity Lab Meeting Room 303 3rd floor ARDS 8A: Collaboration for Innovation Jens Leker Mathias Beck: Impact of Publicly Promoted Collaborative R&D Projects on Innovation Performance Tomi Juhola: Agile Methodologies as Process Innovation Drivers Man Hang Yip: Healthcare product service system development: which stakeholder to engage and when? Bernd Markus Zunk: New demands on innovative suppliers: Understanding industrial customer motivation Erik Lindhult: Service Innovation Capabilities in Large Industrial Companies Vesa Salminen: Sustainability Services Innovation Model Meeting Room 304 3rd floor ARDS 8B: Foresight & Future Orientation René Rohrbeck & Cinzia Battistella Judith Mühlenhoff: The Role of Intermediaries in Culture Driven Innovation and Future Orientation René Rohrbeck: Introducing the Competitive Dimension to Corporate Foresight Beata Poteralska: Implementation and evaluation of foresight results: experiences and lessons learned Konstantin Vishnevskiy: Employing Foresight methods for creating strategies of new materials development Joanna Labedzka: Strategic planning in research organisations with foresight based hybrid model 1230 1330 NETWORKING LUNCH (Paasi Restaurant 2nd floor & Lobby & Foyer 2½ floor) 1245 1315 ISPIM PHD COMMUNITY NETWORKING LUNCHTIME SESSION "Next Steps, future challenges, get involved!" led by Juha Hinkkanen ISPIM PhD Community Co ordinator (Congress Hall 2½ floor bring your plate!) 1330 1400 LUMINARY SPEAKERS Stefan Kohn, Portfolio Manager, T Gallery, Deutsche Telekom, President, PDMA ev: Innovation attitude makes the difference (Chair: Iain Bitran) (Congress Hall 2½ floor) Bror Salmelin, Advisor, Innovation Systems, European Commission DG CONNECT: Creating innovation ecosystems for jobs and growth an EU perspective (Chair: Bruno Woeran) (Siltasaari 1st floor) 12

1400 1530 SCIENTIFIC & PRACTITIONER SESSIONS (15 minutes per presenter plus 30 minutes facilitated group discussion) WORKSHOP ACADEMIC RESEARCH DEVELOPMENT SESSIONS (4 mins presentation & 11 mins peer and group feedback per presenter) Room: Siltasaari 1st floor Room: Karl Lindahl 1½ floor Room: Juho Rissanen 1½ floor Room: Tarja Halonen 1½ floor Room: Viktor Julius von Wright 3½ floor Room: Sirkus 0 floor Meeting Room 302 3rd floor Meeting Room 303 3rd floor Meeting Room 304 3rd floor Session 9.1: Network position and engagement Session 9.2: Product Development 2 Session 9.3: Collaboration: HR, Emotions & Trust Session 9.4: Innovation Measurement & Assessment 2 Session 9.5: Crowds & Customers ARDS 9A: Open Innovation ARDS 9B: People, Culture & Knowledge ARDS 9C: Process, Performance & Industrial Systems Kaisa Still Michelle Miller: Everyone has a Role: Whole System Engagement Maximizes Collaboration Giovanni Perrone: How a firm's network position influences different innovation performance Heikki Rannikko: Resource Mobilisation, Embeddedness and Risk acceptance in Small Innovative Firms Jing Cai: Network embeddedness, Innovation strategy and Firm performance Anton De Waal Teresa Tiaojung Hsu: Is product advantage really important for product innovation? Daniel Schallmo: An approach for de commodisation: evaluating and escaping the commodity trap Patrick Spieth: The influence of perceived innovativeness in product portfolios Marco Hubert: Effect of Flagship Products on the Perceived Innovativeness of a Firm Frank Lillehagen Giedrius Jucevicius: Managing Trust in Innovation Clusters of Latecomer Technological Firms Daria Podmetina: Role of Human Resource Practices on Internal and External Openness Heidi Olander: Relationships of protecting prerequisites of innovation, HRM, and organizational trust Piia Haavisto: Emotions towards innovations in discussion forums opportunity or threat? Joanne Hyland Joe Amadi Echendu: Schematic Framework for Measuring Firm Innovativeness in Nigeria's Petroleum Sector Mika Pirttivaara, Susanne Durst: Assessing the outcomes of complex innovation activities Insights from ACSI Paul Williams: Innovation Assessment & Initiative Implementation Process Anna Menenti, Huub van Heeswijk: Measurable acceleration in global innovation processes by managing behaviour Christina Grundström Yvonne Kirkels: Crowd Voting, a method tested in favour of entrepreneurship Miia Kosonen: Cheer The Crowd? Exploiting Crowdsourcing as a Problem Solving Strategy Wael Soliman: Crowdsourcing as a Sourcing Strategy for the Ambidextrous Organization Irina Saur Amaral: Reaching Potential Lead Users through Virtual Communities Innovation & Entrepreneurship Teaching Workshop led by: John Bessant Exeter University Business School Eelko Huizingh Mikko Laine: Inbound Open Innovation: Opportunity Costs in Complex Product Environments Aleksejs Busarovs: RallyFighter, Crowd designed vehicle, case study of open innovation. Pentti Launonen, Hank Kune: Orchestrating Open Innovation Networks: Experiences from a Finnish Research Programme Dimitrios Salampasis: A trust embedded open Innovation adoption in financial services Paul Ellwood Haejin Jo: Modeling the improvement user satisfaction relationship in mobile applications Narimasa Yokoyama, Masaaki Takemura: On site innovation in Japanese local grocery chain stores France Riguelle: How Intellectual Capital Influences Innovation in Belgian Luxury Houses Yoonjung An: Generating creative ideas for innovation: a WordNet based morphology approach Maha Shams: Facilitating An Innovative Culture Within The Fast Moving Airline Industry Tor Helge Aas Mikko Heinonen: Understanding the commercialization process & business growth Kirill Welz: Internal time drivers for successful innovation management processes Julian Vincent Kauffeldt: Determining the Connection between R&D Expenditures & Share Price Kaisu Puumalainen: Impact of Innovativeness on CSP Urszula Wnuk: Nurturing Technological Advantage: University Industry Technology Transfer in NIS Melina Maunula: Orchestrating industrial transformation to biobusiness Case Finland 1530 1600 COFFEE BREAK (Congress Hall 2½ floor) Awards for Outstanding Contributions Invitation to attend The XXV ISPIM Conference: Innovation for Sustainable Economy & Society Dublin, Ireland: 8 11 June 2014 Invitation to attend The 6th ISPIM Innovation Symposium: Innovation in the Asian Century Melbourne, Australia: 8 11 December 2013 1530 1610 "INNOVATION IN HELSINKI" COMPANY VISITS: TRAVEL Groups of between 10 20 will travel with a tour leader leaving at 1530 please meet in the Entrance Foyer and don't forget to bring your badge. 1600 1730 WORKSHOPS 1610 1800 "INNOVATION IN HELSINKI" COMPANY VISITS Room: Karl Lindahl 1½ floor Room: Juho Rissanen 1½ floor Room: Tarja Halonen 1½ floor Company visits to: Rovio Entertainment, Kone Corporation, Aalto Design Factory, Startup Getting your paper published: a gamble or a skill? led by: Eelko Huizingh Huizingh Academic Development Panel discussion about collaborative value creation & open innovation led by: Minna Pikkarainen & Kaisa Still VTT Agile Enterprise Design and Innovation led by: Frank Lillehagen Commitment AS Sauna, Urban Mill, TIVIT 1610: Arrival at designated company & Refreshments 1630 1800: Tour and presentations 1800: Travel back to Helsinki 1730 CLOSE OF CONFERENCE 13

CONFERENCE PARTNERS Organiser: International Society for Professional Innovation Management (ISPIM) is a network of researchers, industrialists, consultants and public bodies who share an interest in innovation management. Founded in 1983 by Professor Knut Holt in Norway, ISPIM is the oldest, largest and most active innovation association in Europe. ISPIM produces scientific and educational material and events to help people understand and share thinking and experiences on how individuals, organisations and society can be better organised to create and distribute new products, services and processes to make the world a better place. Host: Aalto University School of Business formerly the Helsinki School of Economics (HSE) - was established in 1911. Today, the School of Business is the leading business school in Finland and one of the top schools in Europe. The School belongs to the top 1% of schools of business that have been granted the most important international quality accreditations in its field: AACSB, AMBA and EQUIS. The school is a member of CEMS (the Global Alliance in Management Education) and PIM (Partnership in International Management). The School of Business is an innovative and lively community of about 4,000 students and over 600 researchers, teachers and service personnel. The main campus is in Helsinki and another campus in Mikkeli, Finland. The School is part of Aalto University, which was created in 2010 from the merger of three Finnish universities: Helsinki School of Economics, Helsinki University of Technology, and the University of Art and Design Helsinki. Local Partner, Conference Book & Proceedings: Lappeenranta University of Technology (LUT) was established in 1969 as a national university of technology. LUT is a state-run university in Finland and is financed by the Ministry of Education. LUT is specialised in technology and economics. About 5000 students study in the various degree programmes offered by the university, and about 900 new students are admitted each year. There are about 500 postgraduate students, and 900 members of staff. The most outstanding feature of the university is the way in which it has successfully integrated expertise in technology and economics. LUT's location on the border between the EU and Russia has also had a major impact on the university's activities and orientation. Sponsor: HYPE Innovation is a global leader in end-to-end innovation management software. HYPE s powerful platform allows organizations to engage thousands of employees in idea generation and collaborative problem solving. We help you focus on measurable business outcomes that can be tracked through to execution. Companies work with HYPE for our flexible products, our deep expertise in innovation management, and our long history of success with some of the largest organizations in the world. Our client community includes global companies such as GE, P&G, Bombardier, DHL, Roche, Nokia Siemens Networks, Daimler, Airbus, General Mills, Saudi Aramco, Bechtel, Clorox, Deutsche Telekom, and many more. Sponsor: Imaginatik is the world s first full-service innovation firm. We have 16 years of experience building innovation into a sustainable competence at some of the world s largest and most respected companies. Through a mix of consulting and advisory, hands-on innovation projects and program management, and our award-winning enterprise software platform, we help clients develop innovation capability into a permanent competitive advantage. Imaginatik is the trusted partner of leading organizations including Blue Cross Blue Shield, CSC, Ladbroke s, The World Bank, Cargill, Mayo Clinic, The Chubb Group of Insurance Companies, HCA, Windsor Foods, Dow Chemical, and Goodyear. Sponsor: Product Genesis is a strategic innovation management consulting firm that spun out of the MIT Innovation Center two decades ago. Our unique competency is in the application of structured approaches for identifying and qualifying growth, disruption and whitespace opportunities, by matching evolving technology capabilities against changing market conditions. Our seasoned, technology-savvy cross-functional team is skilled at working across industry and market domains, and brings broad, lateral thinking that yields silo-busting product and services innovations. Our clients include some of the most successful innovators in the Global 2000, with shareholder returns far above industry norms. Sponsor: rinnovation Group specializes in helping established companies, committed to technology-based and business model innovation, develop effective and sustainable innovation capabilities for growth and corporate renewal. The RI Group combines RPI and Babson College academic insights, with leading-edge industry experiences, and works across diverse industries to accelerate the lifecycle and increase the success rate of innovation investments. The company was established in 2001 upon release of "Radical Innovation: How Mature Companies Can Outsmart Upstarts" and continues to evolve the implementation roadmap for innovation with Grabbing Lightning: Building a Capability for Breakthrough Innovation, winner of Strategy + Business Magazine 2008 Innovation Award. PhD Dissertation Award, Best Conference Paper & Best Student Paper Prizes: Wiley is a global publisher of print and electronic products, specializing in scientific, technical, medical and scholarly journals, encyclopaedias, books, and online products and services; professional/trade books, subscription products, training materials, and online applications and websites; and educational materials for undergraduate and graduate students and lifelong learners. Best Technology Paper Prize: Nokia Siemens Networks is a leading global enabler of communications services. The company provides a complete, well-balanced product portfolio of mobile and fixed network infrastructure solutions and addresses the growing demand for services with 20,000 service professionals worldwide. The combined pro-forma net sales of 17.1 billion Euros in fiscal year 2006 make Nokia Siemens Networks one of the largest telecommunications infrastructure companies. Nokia Siemens Networks has operations in some 150 countries and is headquartered in Espoo, Finland. It combines Nokia's Networks Business Group and the carrier related businesses of Siemens Communications. Graphic Design: Benten8 is a creative design company. We provide graphic and web design, user interface development for complex mobile device and web applications, marketing and branding to a wide range of clients. Originally trained and experienced in the world of high fashion, we bring an artistic eye to every design and an understanding of the entire design process, from initial concept to implementation. Our designers and programmers share the philosophy that all aspects of art and creativity must be considered in order to create meaningful, robust designs with practical impact and usability.

Leading the Way. The Aalto University School of Business (formerly the Helsinki School of Economics) was established in 1911. Today, it is the leading business school in Finland and one of the top schools in Europe. The School belongs to the top 1% of schools of business that have been granted the most important international quality accreditations in its field: AACSB, AMBA and EQUIS. The School of Business is an innovative and lively community of about 4,000 students and over 500 faculty and staff. The main campus is in Helsinki and another campus in Mikkeli, Finland. The School is part of Aalto University, a new multidisciplinary community in the fields of science, business, art and design. Founded on Finnish strengths, the University aims to become one of the world s top universities. business.aalto.fi/en

Lappeenranta University of Technology, LUT has throughout its history (founded 1969) combined expertise in technology and business. The university s operation is based on cooperative, multidisciplinary and solutionbased activity. We respond to future challenges in cooperation with our partners in the academic world and industries. Our international community consists of 7000 students and experts. Since 2012 over 10 000 students have graduated from LUT with Master of Science degrees in engineering and business, as well as 450 Ph.D. degrees in technology and business. LUT strategic focus areas are green energy and technology the sustainable value creation international role as a hub of Russian relations. The strategy 2015 is supported by our values: courage to succeed, passion for innovation through science, and a will to build well-being. Special features of innovation research at LUT: innovation is seen as requisite for the regeneration of enterprises and society and ultimately for sustainable value creation a broad view of innovation, considering the entire life cycle and different types thereof world-leading open innovation research expertise in the management of global, knowledge-intensive innovation and value chains special focus on research on innovation and business environments in Russia and transition economies breaking the traditional linear model of innovation and seeking innovation by breaking borders through intellectual cross-fertilization innovations are created and implemented in value networks, open innovation is the driving force of modern creative destruction. the core competence is brokering, which means the skill to create worlds of intellectual cross-fertilization. innovations are mainly created in practical contexts, where many different sources of information are exploited in solution-centered processes; in these environments the customer is a subject, not an object, of innovation activities. organizations should not be seen as passive bystanders of innovation policy instead, innovative capabilities needed in working life must be developed with the assistance of a solid toolbox. enhancing the principles of practice-based innovation activities by our own networked ways of action. www.lut.fi

Award-winning End to End Innovation Management Software Define long-term innovation goals. Run Idea Campaigns to generate ideas with a clear focus. Discuss, improve and evaluate Ideas generated in Idea Campaigns. Develop Concepts and business cases based on previously selected ideas. Manage a portfolio of Innovation Projects. HYPE Innovation, a trusted expert for over 11 years, delivers enterprise innovation software in 17 languages to companies around the globe. HYPE s proven innovation process and award-winning software provides our customers with a powerful engine for end-to-end innovation, from open innovation campaigns and crowd-generated ideation to concept evaluation and value-creating innovation projects. Our global customer community includes leading innovators such as General Motors, General Electric, Procter & Gamble, Bombardier, DHL, Roche, Nokia Siemens Networks, Daimler, Airbus, General Mills, Saudi Aramco, Bechtel, Clorox, Deutsche Telekom, and many others. www.hypeinnovation.com

Imaginatik at a Glance Making innovation sustainable across the enterprise Innovation has become the single most important driver of market success for today s companies. As a full-service innovation firm, Imaginatik has led organisations to major results driving growth, increasing revenue, delighting customers, finding new markets, and creating trends. Our Beliefs Imaginatik was founded in 1996 on the idea that innovation is the main reason why companies succeed or fail. Innovative companies dominate their industries; others struggle to keep up. We sought to understand why, and to help those who were struggling. Over time we have learned: A sustainable competence must be built. There is a world of difference between innovating once, and innovating repeatedly. Many companies produce flashes of brilliance, but fail to turn those successes into a persistent capacity thus missing the true value of innovation. Tangible success can be achieved. Innovation fails to take hold at many companies because few truly believe in its potential. Innovation seems too fuzzy, too risky, too uncertain for many no matter if they re senior executives or the front line. Creating early and visible success is a critical enabler toward a sustainable innovation capability. Innovation is a journey. An innovative company culture isn t accomplished in a day or week, and a piece of software alone will not create it. From strategic alignment to scaled process and methods, the path to innovation excellence unfolds over years, not months. It is a pervasive discipline. At one time, innovation was relegated to a few people in R&D. But good ideas can come from anyone, and thus innovation deserves to be the province of all employees and stakeholders. A core innovation team or committee succeeds to the degree that it takes inputs widely, and builds process that involves the entire organisation. Our Work The work we do is supported by a unique blend of capabilities. Some innovation providers focus on strategic advice and consulting. Others focus on delivering design projects, actually producing the innovations. Still others offer a software platform or online tools. We offer all of these consulting, projects, and software as methods that we match to the practical realities of each client s innovation journey. Cutting-edge advisory and consulting. Building innovation into an internal discipline is a serious endeavour one that begins with strategic planning, and quickly follows with trial and error, iteration, and progress. We have both the experience and knowledge to provide strategic counsel at each step. World-class innovation expertise. Our team of coaches and advisors have all worked at Fortune 500 companies running innovation programs that deliver real value and results. They have run largescale idea campaigns, developed breakthrough new products, launched revolutionary operational models, and saved millions in costs and overhead.