DG-NS5002 2-Bay Network Attached Storage with Private Cloud User Manual V1.1 2014-06-20 As our products undergo continuous development the specifications are subject to change without prior notice.
COPYRIGHT Copyright 2013 by Smartlink Network Systems Ltd. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not this company, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, this company reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes. Trademarks: DIGISOL is a trademark of Smartlink Network Systems Ltd. All other trademarks are the property of the respective manufacturers. Safety This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacturer must therefore be allowed at all times to ensure the safe use of the equipment. 2
Index 1. Product Information... 4 1-1 Product Introduction... 4 1-2 Safety Information...5 1-3 System Requirements... 6 1-4 Package Contents...6 1-5 Get Familiar with your new Network Attached Storage... 7 1-6 Hard drive installation... 9 1-7 Using the SearchDIGINAS utility... 10 2. Using Network attached storage by Web Interface... 16 3. Automatic Backup to DG-NS5002 NAS using a WindowsClient Software... 53 3-1 Local Backup to NAS using Windows Client Software...54 3-2 Local Backup to NAS using Deltacopy Client Software...55 3-3 Local Backup to NAS using Qtdsync Client Software...59 4 Appendix...64 4-1 Specifications...64 4-2 Troubleshooting...65 3
1. Product Information 1-1 Product Introduction Today s businesses face challenges of intense growth and data management/storage. The need is for a reliable, affordable and expandable centralized storage to securely store, share and back up data. DIGISOL DG-NS5002 is a high performance 2 Bay Network Attached Storage with 600MHz RISC Processor, Gigabit Ethernet LAN and USB port support for Printer and data backup. Other features of this network attached storage include: High performance 600MHz RISC Processor. Gigabit Ethernet connectivity and one USB Port. Two hard drive bays for 3.5" SATA hard drives. Max. 8TB HDD Support (4TB each Bay). Hassel free hard drive installation. Drive Management: Standard, JBOD, RAID 0 and RAID 1. Private cloud support for data storage/ access anywhere, anytime. User and Group Management with access control. Built-in print server for network printing. 4
1-2 Safety Information 1. The NAS can operate normally in the temperature of 0ºC 40ºC and relative humidity of 0% 95%. Please make sure the environment is well-ventilated. 2. DO NOT place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 3. Unplug the power cord and all the connected cables before cleaning. Wipe the NAS with a dry towel. DO NOT use chemical or aerosol to clean the NAS. 4. DO NOT place any objects on the NAS for the server s normal operation and to avoid overheat. 5. DO NOT place the NAS near any liquid. 6. DO NOT place the NAS on any uneven surface to avoid falling off and damage. 7. Make sure the voltage is correct in your location when using the NAS. If you are not sure, please contact the distributor or the local power supply company. 8. DO NOT place any object on the power cord. 9. DO NOT attempt to repair your NAS at any occasion. Improper disassembly of the product may expose you to electric shock or other risks. For any enquiries, please contact the distributor. 5
1-3 System Requirements Pentium 4 CPU with 512MB memory Windows XP, Vista 7 and up MAC OS 10.4, Linux, IOS 5, Android 2.2 1-4 Package Contents Before you start using this NAS, please check if there s anything missing in the package, and contact your dealer of purchase to claim for missing items: DG-NS5002 2 Bay NAS with private cloud Switching Power Adapter (12V DC, 5A) Power Cord One RJ-45 patch cord Quick Installation guide Installation Guide CD (includes User Manual, QIG, Utility & Syncbox software) 6
1-5 Get Familiar with your new Network Attached Storage Front View The 2 Bay are present to insert the hard drive as shown on the front side of the product. 7
Rear View There is one gigabit ethernet LAN port, with 1 USB Host Port. There is a reset button to reset the device to its factory default settings. Connect the power adapter (shipped with the product) with 12V DC, 5A output rating to the power connector interface as shown in the figure above. The DIP switch on the rear panel of NAS is to set the power mode. If both are in up position, the NAS will be turned on once it is powered ON (always on mode). If both are in down position, the NAS will operate in normal mode i.e. manually turning on or off the NAS using the power button on the front panel. 8
1-6 Hard drive installation A) 3.5-inch hard drive installation 1. Place the drive on the tray then pull the blue locking mechanism up slightly on the edge, the drive will drop into place and the notch will lock into the drive's screw hole. 2. When removing, put the drive upside down; pull the blue locking mechanism up on the edge. Lift the tray, the drive will separate from the tray. B) 2.5-inch hard drive installation 9
Use two fingers to pinch the blue tray locking and push the drive in the bay all the way, make sure you hear the "click" sound to indicate the drive is secure in the right position. The BLUE LED is drive presence indicator and the RED LED is the drive status indicator. To enter the device s control panel, you must find the IP address of the device you plan to use. 1-7 Using the SearchDIGINAS utility You can use the utility software included on the software CD and run SearchDIGINAS.exe, then click Search. Note: This utility is applicable for DG-NS5002 and DG-NS5004 models. 10
Once you click on search the following screen will display. Type the IP address into your web browser or double click the device name, and your internet browser should launch, taking you to the control panel log in screen. If this is your first time logging in, the default user name and password are both admin. Pressing setup will bring up this prompt: Enter the default password admin to enter the utility. Note: The setup will take you through the basic setup of the device without an internet browser. But be aware that the system must have at least one (1) formatted volume in order to proceed, or the following window will appear. 11
Disk Setup Utility Entering the user interface, a prompt appears asking the user to run the Disk Setup Utility. Formatted disks are required to proceed and save settings; please press OK and continue. Depending on the number of hard drives inserted into the NAS, your screen may look different. 12
After formatting, the screen will look similar to this: Please refer to page 15 for an explanation of disk modes. Depending on the number of hard drives installed on the NAS, your screen may differ. 13
After formatting it will display the configured mode: You can also mount a pen drive through the USB port provided on the rear side of the product. The following screen will appear. A record with the pen drive usage and size will display in the Mounted partition as shown below indicating that the pen drive is mounted. To unmount the pen drive click on unmount as shown in the screen above. 14
Explanation of Disk Modes Single Disk Volume: Each drive will be formatted individually. (1 drive only) Linear Volume: Multiple drives capacities are combined to form a large single volume. (needs at least 2 drives) RAID0 (Striping): Striping mode; data is spread evenly across two drives. This mode yields the best system performance. The usable capacity will be the capacity of the smallest drive times 2. To avoid wasting storage space, two identical drives are recommended. (Needs 2 drives) RAID1 (Mirroring): Mirror mode; data is duplicated in each drive. This mode provides data protection in case of one hard drive failure, with no data lost. Usable capacity is the capacity of the smallest hard drive. To avoid wasting storage space, two identical drives are recommended. (Needs at least 2 drives) 15
2. Using Network attached storage by Web Interface Main Desktop The control panel gives you a familiar desktop interface to work with. Clicking the Home icon will let you power off, Reboot or logout the system. Clicking icons opens up a window with settings options contained within them. You can have multiple windows open to have the ability to multitask. 16
Quick Start Quick Start offers quick setup so you can get the system up and running in just a matter of minutes. For users with DHCP server settings turned on (which it is in most cases), the DHCP option can be checked and select Obtain DNS server address automatically. In this case, every time the system boots up, an IP address is assigned to the system depending on IP availability. For users who prefer fixed IP address, just enter the IP address for this device. Note: Make sure that the IP address does not conflict with other devices in the same network system. The DNS server can be set Automatically or usually type in the router IP address. 17
DDNS When you click on DDNS, the following screen will appear. Fill in the details. If there is an additional drive, it needs to be formatted. Please click on Disk & Volume tab. 18
System Administration This page shows the System Administration status. The Server Name can be changed for easy access in future. By typing \\DIGISOL-XXXXXX you will be able to access the data. The default name is the model number followed by the last 6 digits of system's ethernet mac address. Users can personalize the server name to their liking. The Server Port s default setting is 80; which is the default port for internet browsers. If the NAS device needs to be accessed from the internet and port 80 is being occupied by another http web server, the port can be changed to another port number. An alternative port number is 8080. Date & Time: Select the Time Zone where you are at and the time to automatically synchronize with internet server or manually adjusted. 19
Language: You can set the display language here. The Auto setting will automatically set the language to your computer s current language. Network: Please refer Quick Start section. Firmware Upgrade: To upgrade, please download the updated file from the support website first, then browse to the upgrade image file and click on Upgrade. Upon completion, system will reboot itself. Firmware Upgrade Notification: Enable this option to automatically notify the latest firmware available on the website. 20
Note: Please exercise extreme caution when using this option. Power failure during a firmware update may cause permanent damage to the system, rendering the device unusable. System Config file: You can import/ export the NAS Config file to desired location under this tab. 21
Email Notification: To send the alert for Hard Disk Failure, Device Temperature, NVR respective channel recording failure & CloneMe failure to configured SMTP server. 22
Disk & RAID Management Disk & Volume: The following screen will appear when you click on Disk & Volume tab. For explanation of Disk modes please refer to page 15. Disk Info: Shows detailed information about the drive(s). 23
Access Rights Management Users Management This page allows the administrator to add/delete/manage users. A private folder for each individual user with the user name will appear. A public folder for each user will also appear which can be viewed by all the users. The following screen appears when you click on create user. Group Management Groups are a class of users with the same access rights. The purpose of creating groups is to simplify user management. First create the group and assign a name. 24
Then from here, you can add or delete user(s) in the group. Once finished, the groups now make handling user permissions easy. 25
Shared Folder Management These folders are used for multiple users accessing shared data. This page allows you to specify the shared folder s name and its path. You can also assign users/groups to the shared folder and specify the access rights to that folder. Just click Save to make it effective. 26
Network Services Here, you can enable multiple types of transfer services. FTP service Enable/disable ftp service and enter the desired port number. SSH service Enable/disable secured remote access and enter the desired port number. NFS server Enable/disable for Linux/Unix access. Cloud Printing Service To print via the private cloud enabled on NAS. AFP Service For discovery of NAS on MaC OS. 27
Microsoft Networking Provides Microsoft s rights management function. Enable Public Directory: Check this option to enable/ disable the appearance of Public Directory while accessing as Samba. Enable Recycle Bin: Check this option to enable/ disable the Recycle bin folder for defined NAS Users. File Retention Time: You can define the No. Of days to retain the Recycle Bin files. 28
Exclude this file extensions: You can define the file extensions eg:)*.tmp,*.temp,~$*,*.$$$,*.ldb to be excluded for Recycle Bin folder. Empty Recycle Bin: Click this option to clear the Recycle Bin folder at once. Domain: To integrate existing AD Server users if any with NAS connected in the same network. CloneMe Feature Check this option on NAS to enable the rsync service for NAS-to-NAS Cloning (i.e. NAS-to- NAS Replication) & for using the client software s like Qtdsync & Deltacopy to backup the Local Data on NAS. Under this tab, there are two options available i.e. Active Machine & Spare Machine. The Primary NAS Will act as an Active Machine & remote NAS on which you want to clone the data of Primary NAS in case of NAS failure will act as Spare Machine. When you select Spare Machine option, it will prompt a message as shown below & the NAS will reboot: 29
Once it is configured as Spare Machine, it will not be accessible by other clients in the Local network. It will display the following screen if you login to Spare Machine NAS Web Interface: Click on CloneMe tab to setup the further configuration. It will display an additional tab as Schedule under CloneMe option: 30
NOTE: CloneMe can be configured for Same NAS Model only with same HDD configuration i.e. DG-NS5004-to-DG-NS5004 or DG-NS5002-to-DG-NS5002 Enable CloneMe Schedule & Click on Select to list the Clone Server available in the network. Select the desired NAS listed under Server List & select OK as shown below: It will display as Paired once you define the Clone Server. You can define the Sync Interval on Monthly, Weekly or Daily basis to clone the Primary NAS Data. 31
When you click on Apply, it will prompt you to enter the admin password to save the changes. 32
Once the CloneMe process is activated, it will display the following message when you login to Spare Machine Interface. BT (BitTorrent) BitTorrent is a peer-to-peer download service. Here, you can enable/disable BitTorrent downloads, specify the location where the files are downloaded to and set the port number. 33
Click on Go To Transmission Web Interface, the user can add seeds to the server via this page. Note: When you click on Go To Transmission Web Interface, use IE 10 or above or any other browser. Ajaxplorer Ajaxplorer is a package which turns the server s samba access into web based access so users can access the device with any internet browser over the internet. 34
Click on Go to Ajaxplorer. It takes you to the web interface. The users and data are synchronized with samba, so users can have the same experience using Windows Explorer to move data around. Syncbox Syncbox is advanced private cloud server software. It gives users the same functionality as Dropbox, icloud and Google Drive, synchronizing and sharing data among different devices and people. The software comes on a CD with the system or can be downloaded from the support site. Just browse to the setup file and click execute. After installation has finished, click on Go to Syncbox to start. If you plan to access the software from the cloud, make sure the 8888, 8886 and 8884 ports are forwarded to this device s IP address. 35
Browse the setup file (SyncboxServer-20130808-1557) provided on the CD & click on install. Click on Go to Syncbox tab to load the Syncbox page. The below screen shown will be loaded. 36
Click on Sign in & login with DG-NS5002 username/ password. (By default username/ password is admin/ admin). The following page will be loaded: Click on DDNS to register the NAS device: 37
The following screen will be displayed: Enter the Syncbox DDNS Registration S/N provided on the sticker on the bottom side of DG- NS5002 NAS device in Machine serial No. field on the page shown below. 38
Click on Register, the following message will appear: Once you click on OK. It will display the following screen: The Syncbox Registration is successful. If required, you can enter the desired name in Personal Domain & click on Modify Domain. Note: When you format the hard disk drive, you need to reinstall the Syncbox utility. 39
DLNA Media Server This function allows your home media player (like PS3 or a Windows Home Theatre PC) to stream media files from this server. The MINIDLNA_DIR is the location where media files are located. The NOTIFY_INTERVAL is the time interval (in seconds) to scan the media folder to acquire the playlist. Too short of an interval may reduce the system performance. This protocol uses the UPnP AV service. 40
Any media files within the folder should appear in DLNA certified Windows Media Player under Other Libraries section automatically. If multiple NAS are connected in the same LAN with DLNA server enabled on it, select the desired NAS to view the media files. 41
itunes Media Server This server is also capable of streaming media files to Apple s itunes software on Windows or Mac OS. Check Enable and select the designated folder. Any media files within the folder should appear in itunes under the Shared section automatically. If multiple NAS are connected in the same LAN with itunes server enabled on it, select the desired NAS to view the media files. 42
Web Server Once you enable this feature, a new user webmaster is created. This user is the sole manager of the web server. The content put in the designated folder will be available via the http port associated with the server. The entry point is index.php or index.html or index.htm. This webmaster account can be accessed by samba or Ajaxplorer by username/ password as webmaster by default. Click on Go to Web Server. The following screen will appear. 43
To modify the script, you can login to NAS by samba with webmaster account & go to Web folder under Webmaster to edit the index html file. 44
NVR Feature This NAS box supports NVR feature for monitoring, video recording and playback from IP cameras. It supports 4-Channel Display i.e. you can view or record 4 IP cameras at a time. It supports Manual & Scheduled-based Recording. There are sub menus like Live View, Playback, IP Camera Setup & Config under NVR option. 45
Live View: You can see the respective IP camera video under Live View tab as shown below: : Click this icon to start Manual Recording. It will show a REC indication on the video Channel as shown below: 46
: Click this icon to stop Manual Recording. : Click this icon to Pan/ tilt the PTZ IP camera. Playback: Under this option, you can playback the recordings of respective Channel for selected Date & time (on hourly basis) from the list as shown below: 47
IP Camera Setup: You can add the desired IP cameras under this tab. Enable the respective Channel & click on Search to discover the IP cameras in the network. Once you select the desired IP camera, select Brand as DIGISOL & select the respective model. In Older Series, DG-SC2600 is integrated with this NVR feature & if you are using later series DIGISOL IP cameras, then select DG-SC3800P under Model & apply the settings. You can define the schedule for respective IP camera channel under Record Schedule button. 48
Also you can define the No. of days to preserve the recording files. You can modify the IP camera admin password by clicking Change Password button. Config: Under Config tab, you can define a desired path to save the recordings. 49
External Device This page shows any USB devices that are attached to the system. Only mass-storage (e.g. USB thumb drives) and printer class devices are shown here. Multi-function scanners/faxes/copiers/printers are currently not supported. The TCP port is 9100 to access the printer from the cloud. Kindly install the respective printer drivers on your system to print the documents stored on the local network. 50
System Status This section shows CPU and memory usage. Network activity and speed are shown as well. All statistics are plotted on a line graph to visually see the system s current status. 51
Logs: Displays the system Logs generated on NAS under this tab: 52
3. Automatic Backup to DG-NS5002 NAS using a WindowsClient Software 53
3-1 Local Backup to NAS using Windows Client Software Enable "CloneMe" feature on NAS via the Web Interface to start the rsync service. NOTE: If the HDD's were formatted in OLD Firmware, kindly modify the Existing Users Password "Under Access rights Management"tab. Click on Key icon infront of the respective user to modify the password. You can re-enter the same password. 54
3-2 Local Backup to NAS using Deltacopy Client Software Install Deltacopy Client Software on Windows System. Load the Client software from Start Menu>>All Programs or by clicking the DeltaCopy icon on the desktop: DeltaCopy Client Interface 55
Right Click on "Add New Profile" option, it will display the following screen. Kindly input the required details to Sync the NAS server with Client Software. Click on Add profile, the following screen will appear. 56
Once the Profile is added, it will appear under "Existing Profiles" List. Click on it & select Authentication tab to enter the login details for selected Account. Under Options tab, following settings will be displayed: 57
Once you enter the Login details, click on 'File List' to add the folders to be backed up at defined location as shown above. You can define different schedule for added profiles by clicking on "Modify Schedule" tab. The following screen will be displayed. Click the highlighted boxes to define the schedule for configured task. 58
Click on New and the following screen will appear. Click on Advanced the below screen will be displayed. Click on End date and Repeat Task. 59
Once you apply the settings, it will prompt you to enter the system password as above. Enter the details & click OK. You can check the Data that is backed up on NAS under rsync folder in the respective user account. 3-3 Local Backup to NAS using Qtdsync Client Software Install QtdSync Client Software on Windows System. Load the Client software from Start Menu>>All Programs or by QtdSync icon on the desktop. It will display the below interface: QtdSync Software Interface 60
Click the green button as highlighted above to add the source data folder. This will bring up a sub menu as shown below: Select the highlighted option as above. In this way, you can add the local folders to be backed up on NAS. Under this tab, you can add/ delete/ edit the folders for backup process. Define the Settings & Schedule for backup task as shown below: 61
Once you apply the Schedule settings, it will prompt you the below message: Define a rsync path for NAS by clicking the "Set Backup Destination"option under Destination tab as shown below. Select 'Remote rysnc path' It will direct you to QtdSync Remote User window: Enter the NAS IP address in Server field & input the desired Account details as shown above & apply the settings. It will display the below screen (Fig a). Select the configured account. 62
Fig a Fig b The NAS IP address will reflect in Host field. Enter the desired account in Path field & define a specific name for configured task. Once the settings are being saved, it will display the screen as shown in Fig b. Either you can manually run the defined backup set by clicking "Run Checked Backup Sets"or it will run automatically on defined schedule. It will show the status as shown below (Fig c) if you manually run the backup task. Fig c 63
Once you define the schedule & save the settings. Close all Qtdsync settings window. When the schedule is activated, the Qtdsync icon on the system tray bar will turn yellow in color to indicate that the backup has started. You can check the Data that is backed up on NAS under rsync folder in the respective user account. NOTE: 1. DeltaCopy: only copies the part of file that has actually been modified. This reduces the data transfer to just a small fraction of File size hence saving time and network bandwidth. 2. QtdSync: Creates Incremental folders on defined schedule basis. 64
4 Appendix 4-1 Specifications Standards Supported: UPnP AV, Bonjour, itune, SSL, SSH, SMTP, P2P, DDNS, Disk SMART Network File Protocol Supported: CIFS/samba, afp, nfs, ftp, http, Mac OS Time Machine, print server File System Support: Linux ext2/3/4, FAT32, NTFS Support Hard Drive Type SATA II/III hard disks up to 4TB each Ports: 1 Gigabit Ethernet port 1 USB 2.0 port Drive Management: Single Volume, Linear Volume, RAID0, RAID1, Device Management: IE8 and up, Chrome, Firefox, Safari, Opera and Mobile browsers LEDs: Power Button LED (Blue), Drive Presence LED (Red), Drive Activity LED (Blue) Cloud Support: Syncbox, Ajaxplorer, FTP server Power Supply: Switching Power Adapter 12V DC, 5A Temperature: Operating: 0 º C to 40 º C Storage: -20 º C to 70 º C Humidity: 0% to 95% (Non-condensing) Dimensions: 225mm (L) *135mm (W) *130mm (H) 65
4-2 Troubleshooting Please don t panic when you find that this device is not working properly. Before you send it back to us, you can do some simple checks to save your time: Scenario Cannot connect to NAS No NAS found HDD Detection on NAS USB Printer Connectivity Solution Please check the IP address of NAS. Please make sure the network cable is correctly connected to your local area network. Please make sure power cable is correctly connected to NAS. Please make sure NAS is switched on. (The LED lights on NAS will light up). 1) SearchDIGINAS function only works on NAS located on local area network. 2) Make sure other network connections are disabled on the PC like Wifi connectivity. Check the LED status for HDD on NAS. Kindly verify if the connected HDD details are displayed in the Web GUI of NAS. Verify if the USB printer connected to NAS is getting detected in the Web GUI of NAS. Install the appropriate drivers as per the printer model on your system. This product comes with One Year warranty. For further details about warranty policy and Product Registration, please visit support section of www.digisol.com 66