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Microsoft Windows 7: Level 1 Must have a personal computer with Microsoft Windows 7 installed on their workstation. This class is geared to the student who has little or no knowledge of the Windows environment and wants to learn basic Windows skills such as using the mouse, identifying components of the Windows 7 screen, using the Start button, task switching, and working in file management. Identifying Personal Computer Functionality; Logging On to Windows 7; Exploring the Desktop; Working with Windows; Accessing the Help and Support Feature; Turning off the Personal Computer Customizing the Start Menu; Customizing the Taskbar; Personalizing the Desktop; Adding Gadgets to the Desktop Navigating to Folders Using Windows Explorer; Working with Files and Folders; Securing Folders and Files; Organizing Folders and Files; Searching for Folders and Files Creating a Document in Word; Working with the Calculator; Capturing Screens Using the Snipping Tool; Customizing a Graphic with the Paint Tool Getting Familiar with the Internet; Browsing Websites Using Internet Explorer; Downloading and Installing a Gadget 2008-2015 Information Technology Training Center Page 1 of 16

Microsoft Office 2010 Overview Must have a personal computer with Microsoft Office Professional Plus 2010 installed on their workstation. The class is geared to the student who is experienced with prior versions of the Microsoft Office suite (i.e. Outlook, Word, and Excel) and who is transitioning to Microsoft Office 2010. Exploring the New Outlook User Interface; Working with Email Messages, Contacts, Calendar, and Tasks; Locating Information Quickly; Previewing and Printing Email Messages, Contacts, Appointments, and Tasks Exploring the New Word User Interface; Formatting Document Content, Inserting Screenshots and Graphics, Inserting Headers and Footers; Previewing and Printing A Document Exploring the New Excel User Interface; Updating Spreadsheet Content; Working with Charts; Creating Sparklines; Previewing and Printing A Workbook Identifying Features Common to all Applications in Microsoft Office 2008-2015 Information Technology Training Center Page 2 of 16

Office 365 Overview Must have a personal computer with Microsoft Outlook 2010 installed on their workstation. This class is geared to the student who is experienced with Microsoft Outlook 2010 and transitioning to Microsoft Outlook 2010 with Office 365. Accessing the New Office 365 Inbox; Reviewing the Office 365 Retention Policy Moving a Subfolder to a Top-level Folder; Creating a Rule; Recalling an Email Message; Setting Up an Out of Office Auto-Reply Adding a Room to Calendar View; Scheduling a Meeting Using Room Finder; Creating a Recurring Meeting Request Sending an Instant Message Using Lync; Responding to an Instant Message; Changing Lync Presence Accessing Office 365 Using Outlook Web App; Using Instant Messaging in Outlook Web App; Changing Your Presence in Outlook Web App; Setting Up an Out of Office Auto- Reply in Outlook Web App Logging into Office 365 after IAM Password Change 2008-2015 Information Technology Training Center Page 3 of 16

Outlook 2010: Level 1 Prerequisites: To be successful in this course the student should be familiar with using personal computers. They should have a basic understanding of the Windows environment, specifically able to open and close applications, navigate to information stored on the computer, and able to manage files and folders. The student must have completed Introduction to Windows and have Microsoft Office 2010 installed on their workstation. The class is intended for the student who wants to know how to use Microsoft Outlook 2010, Oakland County's standard for electronic mail. Outlook is a fully integrated electronic mail and scheduling application. The student will learn how to compose and send email; receive and read new email; work with file attachments; schedule appointments. Identifying the Components of the Outlook Interface; Reading an Email Message; Replying to and Forwarding an Email Message; Printing and Deleting an Email Message Creating an Email Message; Formatting an Email Message, Checking Spelling and Grammar, Attaching a File; Enhancing an Email Message; Sending an Email Message Managing Email Messages; Opening and Saving an Attachment Adding a Contact, Sorting and Finding a Contact; Updating a Contact Exploring the Outlook Calendar; Scheduling an Appointment; Editing Appointments Scheduling a Meeting; Replying to a Meeting Request; Printing the Calendar Creating and Editing a Task; Creating and Editing a Note 2008-2015 Information Technology Training Center Page 4 of 16

Word 2010: Level 1 To be successful in this course the student should be familiar with using personal computers and should be able to use the mouse and the keyboard. They should have a basic understanding of the Windows environment, specifically able to open and close applications, navigate to information stored on the computer, and able to manage files and folders. The student must have completed Introduction to Windows and have Microsoft Office 2010 installed on their workstation. The class is intended for the student who has little or no knowledge of basic Word functions and wants to create, edit, format, and print documents. Mastery of these skills is a prerequisite for taking the Word 2010: Level 2 and Level 3 classes. Identifying the Components of the Word Interface; Customizing the Word Interface; Displaying a Document in Different Views; Entering Text in a Document; Saving a Document Selecting and Modifying Text; Finding and Replacing Text Applying Character Formatting; Aligning Text Using Tabs; Displaying Text as List Items; Modifying the Layout of a Paragraph; Applying Styles; Managing Formatting; Applying Borders and Shading Inserting Symbols and Special Characters; Adding Illustrations to a Document Inserting a Table; Modifying a Table; Formatting a Table; Converting Text to a Table Checking Spelling and Grammar; Using the Thesaurus Adding a Page Border and Color; Adding a Watermark; Adding Headers and Footers Controlling Page Layout; Previewing and Printing a Document 2008-2015 Information Technology Training Center Page 5 of 16

Word 2010: Level 2 Must have completed Introduction to Windows and Word 2010: Level 1, and have a personal computer with Microsoft Office 2010 installed on their workstation. The class is intended for the student who has a need to know how to create custom templates and styles, manage tables and table data, insert graphics, send form letters, and manage document changes. Mastery of these skills is a prerequisite for taking the Word 2010: Level 3 class. Sorting a List; Renumbering a List; Customizing a List Sorting Table Data; Controlling Cell Layout; Performing Calculations in a Table; Creating Charts Creating or Modifying a Text Style; Creating a Custom List or Table Style; Applying Default and Customized Document Themes Resizing a Picture; Adjusting the Picture Appearance Settings; Wrapping Text around a Picture; Inserting and Formatting Screenshots in a Document Creating Text Boxes and Pull Quotes; Drawing Shapes; Adding WordArt and Other Special Effects to Text; Creating Complex Illustrations with SmartArt Inserting Building Blocks; Creating and Modifying Building Blocks; Inserting Fields Using Quick Parts Controlling Paragraph Flow; Inserting Section Breaks; Inserting Columns; Linking Text Boxes to Control Text Flow Creating a Document Based on a Template; Creating a Template Using the Mail Merge Feature; Merging Envelopes and Labels; Creating a Data Source Using Word Automating Tasks Using Macros; Creating a Macro 2008-2015 Information Technology Training Center Page 6 of 16

Word 2010: Level 3 Must have completed Introduction to Windows and Word 2010: Levels 1 and 2; and have a personal computer with Microsoft Office 2010 installed on their workstation. The class is intended for the student who has a need to know how to create forms, manage lengthy documents, collaborate with others, and secure documents. Linking a Word Document to an Excel Worksheet; Sending a Document Outline to Microsoft Office PowerPoint; Sending a Document as an Email Message Modifying User Information; Sending a Document for Review; Reviewing a Document; Comparing Document Changes; Merging Document Changes; Reviewing Track Changes and Comments; Coauthoring a Document Creating a New Document Revision; Comparing and Merging Document Revisions Inserting Bookmarks; Inserting Footnotes and Endnotes; Adding Captions; Adding Hyperlinks; Adding Cross-References; Adding Citations and a Bibliography Inserting Blank and Cover Pages; Inserting an Index; Inserting a Table of Figures; Inserting a Table of Authorities; Inserting a Table of Contents; Creating a Master Document Hiding Text; Removing Personal Information from a Document; Setting Formatting and Editing Restrictions; Adding a Digital Signature to a Document; Setting a Password for a Document; Restricting Document Access Adding Form Fields to a Document; Protecting a Form; Automating a Form 2008-2015 Information Technology Training Center Page 7 of 16

Excel 2010: Level 1 To be successful in this course the student should be familiar with using personal computers and should be able to use the mouse and the keyboard. They should have a basic understanding of the Windows environment, specifically able to open and close applications, navigate to information stored on the computer, and able to manage files and folders. The student must have completed Introduction to Windows and have Microsoft Office 2010 installed on their workstation. The class is intended for the student who has little or no knowledge of basic Excel spreadsheet functions and wants learn to create, save, and print a spreadsheet. Students also learn how to enter labels and values, format numbers, work with ranges, and create simple formulas. Mastery of these skills is a prerequisite for taking the Excel 2010: Level 2 and Level 3 classes. Identifying the Elements of the User Interface; Customizing the Excel Interface; Working with Cells; Entering Data in an Excel Workbook; Obtaining Help in Excel Creating Basic Formulas; Calculating the Cell Values by Using Functions; Copying Formulas and Functions Manipulating Data; Modifying the Worksheet Elements; Searching for Data in a Worksheet; Modifying Rows and Columns Modifying Fonts; Checking a Worksheet for Spelling Errors; Applying Number Formatting; Adding Borders and Colors to Cells; Aligning the Content in a Cell; Applying Cell Styles Setting the Page Layout Options; Setting Page Breaks; Printing a Workbook Formatting Worksheet Tabs; Managing Worksheets; Viewing Worksheets and Workbooks 2008-2015 Information Technology Training Center Page 8 of 16

Excel 2010: Level 2 Must have completed Introduction to Windows, Excel 2010: Level 1, and have a personal computer with Microsoft Office 2010 installed on their workstation The class is intended for the student who has a need to know how to work with more advanced features of Excel 2010, including templates; sorting and filtering; importing and exporting; advanced formulas; and analysis tools. Mastery of these skills is a prerequisite for taking the Excel 2010: Level 3 class. Applying Cell and Range Names; Calculating Data across Worksheets; Using Specialized Functions; Analyzing Data with Logical and Lookup Functions Creating and Modifying Tables; Formatting Tables; Sorting and Filtering Data; Using Functions to Calculate Data Creating a Chart; Modifying a Chart; Formatting Charts Creating a PivotTable Report; Filtering Data Using Slicers; Analyzing Data Using PivotCharts Inserting and Modifying Pictures and ClipArt; Drawing and Modifying Shapes; Illustrating Workflow Using SmartArt Graphics; Layering and Grouping Graphic Objects Customizing the Excel Environment; Customizing Workbooks; Managing Themes; Creating and Using Templates 2008-2015 Information Technology Training Center Page 9 of 16

Excel 2010: Level 3 Must have completed Introduction to Windows and Excel 2010: Levels 1 and 2, and have a personal computer with Microsoft Office 2010 installed on their workstation. The class is intended for the student who has a need to know how to create macros, collaborate with others using shared workbooks, analyze worksheet data, incorporate multiple data sources, and import and export data. What is covered in the class: Updating Workbook Properties; Creating a Macro; Editing a Macro; Applying Conditional Formatting, Adding Data Validation Criteria Protecting Files; Sharing a Workbook; Setting Revision Tracking; Reviewing Tracked Revisions; Merging Workbooks; Restricting Document Access Tracing Cells; Troubleshooting Invalid Data and Formula Errors; Watching and Evaluating Formulas; Creating a Data List Outline Creating a Trendline; Creating Sparklines; Creating Scenarios; Performing a What-if Analysis Creating a Workspace; Consolidating Data; Linking Cells in Different Workbooks; Editing Links Exporting Excel Data; Import a Delimited Text File Publishing a Worksheet to the Web; Importing Data from the Web; Creating a Web Query 2008-2015 Information Technology Training Center Page 10 of 16

Access 2010: Level 1 To be successful in this course the student should be familiar with using personal computers and should be able to use the mouse and the keyboard. They should have a basic understanding of the Windows environment, specifically able to open and close applications, navigate to information stored on the computer, and able to manage files and folders. The student must have completed Introduction to Windows and have Microsoft Office 2010 installed on their workstation. Who should take this class: The class is intended for the student who wants to develop and understand the concepts of a Relational Database Management System. Students learn how to create a database, design tables, sort, index, and create forms and basic reports. Mastery of these skills is a prerequisite for taking the Access 2010: Level 2 and Level 3 classes. What is covered in the class: Identifying the Elements of the Access 2010 Interface; Identifying the Components of a Database; Examining the Relational Database Design Process Creating a New Database; Creating a Table Using the Design View; Managing Tables; Establishing Table Relationships Modifying Table Data; Sorting and Filtering Records; Working with Subdatasheets Creating a Query; Adding Criteria to a Query; Adding a Calculated Field to a Query; Performing Calculations on a Record Grouping Creating a Form; Modifying the Design of a Form; Viewing and Editing Data Using an Access Form Creating a Report; Adding a Control to a Report; Formatting the Controls in a Report; Enhancing the Appearance of a Report; Preparing a Report for Print 2008-2015 Information Technology Training Center Page 11 of 16

Access 2010: Level 2 Must have completed Introduction to Windows and Access 2010: Level 1, and have a personal computer with Microsoft Office 2010 installed on their workstation. Who should take this class: The class is intended for the student who has a need to know how to create more complex queries, customize forms and reports, and broaden the availability of data. Mastery of these skills is a prerequisite for taking the Access 2010: Level 3 class. What is covered in the class: Constraining Data Entry Using Field Properties; Establishing Data Entry Formats for Entering Field Values; Creating a List of Values for a Field Creating Query Joins; Joining Tables with No Common Fields; Relating Data within a Table Setting the Select Query Properties; Retrieving Records Based on Input Criteria; Creating Action Queries Restricting Data Entry in Forms; Organizing Information with Tab Pages; Adding a Command Button to a Form; Creating a Subform; Displaying a Summary of Data in a Form; Changing the Display of Data Conditionally Organizing Report Information; Formatting Reports; Controlling Report Pagination; Summarizing Report Information; Adding a Subreport to an Existing Report; Creating a Mailing Label Report Importing Data into Access; Exporting Data to Text File Formats; Exporting Access Data to Excel; Creating a Mail Merge 2008-2015 Information Technology Training Center Page 12 of 16

Access 2010: Level 3 Must have completed Introduction to Windows and Access 2010: Levels 1 and 2, and have a personal computer with Microsoft Office 2010 installed on their workstation. Who should take this class: The class is intended for the student who has a need to know how to use the advanced capabilities of Access 2010 to perform summary operations on data, create macros to automate tasks, enhance forms and reports, and use Access data in other Office applications. What is covered in the class: Restructuring the Data in a Table; Creating a Junction Table; Improving the Table Structure Creating SubQueries; Creating Unmatched and Duplicate Queries; Grouping and Summarizing Records Using Criteria; Summarizing Data Using a Crosstab Query; Creating a PivotTable and a PivotChart Creating a Macro; Attaching a Macro; Restricting Records Using a Condition; Validating Data Using a Macro; Automating Data Entry Using a Macro Including a Chart in a Report; Printing Data in Columns; Cancelling Printing of a Blank Report; Publishing Reports as PDF Linking Tables to External Data Sources; Managing a Database; Determining Object Dependency; Documenting a Database; Analyzing the Performance of a Database 2008-2015 Information Technology Training Center Page 13 of 16

PowerPoint 2010: Level 1 To be successful in this course the student should be familiar with using personal computers and should be able to use the mouse and the keyboard. They should have a basic understanding of the Windows environment, specifically able to open and close applications, navigate to information stored on the computer, and able to manage files and folders. The student must have completed Introduction to Windows, and have Microsoft Office 2010 installed on their workstation. Who should take this class: The class is intended for the student who has little or no knowledge of basic PowerPoint skills and wants to learn to effectively create presentations in PowerPoint 2010. Mastery of these skills is a prerequisite for taking the PowerPoint 2010: Level 2 class. What is covered in the class: Identifying the Elements of the User Interface; Viewing a Presentation; Saving a Presentation; Using Microsoft PowerPoint Help Initiating a Presentation; Entering Text; Arranging Text; Formatting Text Placeholders; Adding Slides to a Presentation; Arranging Slides; Working with Themes Applying Character Formats; Formatting Paragraphs Inserting Images into a Presentation; Adding Shapes; Adding Visual Styles to Text in a Presentation Editing Graphical Objects on a Slide; Formatting Graphical Objects on a Slide; Grouping and Arranging Graphical Objects on a Slide; Applying an Animation Effect to a Graphical Object Inserting a Table in a Slide; Formatting Tables; Importing Tables from Other Office Applications Inserting Charts in a Slide; Modifying a Chart; Importing Charts from Other Office Applications Reviewing the Content in a Presentation; Dividing a Presentation into Sections; Adding Transitions; Adding Speaker Notes; Printing a Presentation; Delivering a Presentation 2008-2015 Information Technology Training Center Page 14 of 16

PowerPoint 2010: Level 2 Must have completed Introduction to Windows and PowerPoint 2010: Level 1, and have a personal computer with Microsoft Office 2010 installed on their workstation. Who should take this class: The class is intended for the student who has a need to know how to use the advanced features of PowerPoint 2010 and to create and prepare presentations for others for review. What is covered in the class: Customizing the PowerPoint Interface; Setting Options for Working with PowerPoint Setting up a Slide Master; Creating Custom Slide Layouts; Adding Headers and Footers; Modifying the Notes Master; Modifying the Handout Master Inserting SmartArt Graphics; Modifying SmartArt Graphics Adding Multimedia Elements; Customizing Slide Component Animations Setting up a Custom Slide Show; Annotating a Presentation; Creating a Presenter- Independent Slide Show; Setting up a Slide Show to Repeat Automatically Reviewing a Presentation; Publishing Slides to a Slide Library; Restricting Access to a Shared Presentation Broadcasting a Presentation; Converting a Presentation into a Video; Packaging a Presentation; Publishing a Presentation to Other File Formats; Securing a Presentation 2008-2015 Information Technology Training Center Page 15 of 16

Acrobat XI: Level 1 Must have basic experience with computers and have exposure to Microsoft Office applications such as Word and Excel. Who should take this class: This class is geared to the student with little or no experience using Adobe Acrobat, but who needs to create PDF files and customize those PDF files for their needs and the needs of their audience. What is covered in the class: Opening a PDF Document; Browsing a PDF Document Creating and Saving a PDF Document from an Existing Document; Creating a PDF Document from a Web Page; Combining Multiple PDF Documents Performing a Search in a PDF Document; Searching Multiple PDF Documents; Working with Bookmarks; Creating Links and Buttons Manipulating PDF Document Pages; Editing Content in a PDF Document; Adding Page Elements Adding Comments and Markup; Comparing PDF Documents Reducing the File Size of a PDF Document; Optimizing PDF Files; Converting and Reusing PDF Document Content 2008-2015 Information Technology Training Center Page 16 of 16