BYOD: responding to the Challenge BYOD for staff, students and Olympians Simon Furber Brunel University
Our Background in BYOD BYOD is not new for Higher Education We ve always tried to Connect devices There have been Policies, Rules and Excuses for why we haven t done certain things We defined who the customer was We decided what we would allow
but we all. take being online for granted carry our online persona with us everywhere compulsively check-in have modified our behaviour based upon our access to information in some way or another
To me the Internet Is a human right Should be free Uncensored Private Wi-Fi everywhere Our survey says.. The reality is the Internet Is dangerous Not Private Censored
So what is BYOD to me My personally owned device The device bought for me but I have control Everything I bring into work or take home My phone My tablet My Laptop Basically its my choice of what ever I want to use, the latest, greatest, innovative thing I can buy
Inside the Campus I want everything I have at home and more which mean at least Wi-Fi I don t like your rules because its my device not yours! I just want the internet I ve never been hacked why do you make me do all this security stuff? I want to be able to access everything I can from my/your PC
Our Challenge We provide services for: Student and Staff Visitors with Eduroam Everyone interacting with our business Contractors Conference Delegates Flash crowds and Drive bys @Brunel Summer 2012 South Korea Olympic Team Canadian Paralympic Team Small Matter of Wi-Fi Everywhere
What about Compliance? Make it easy without being exploited How to be fair and stay legal Behaviours at home now impact the University and it reputation Security Devices that leave or never come to campus Information Security and Data Leakage Software licensing how far from campus can you go
Our Aims Make the technology and controls - invisible (or try) Systems integration Security Filtering and Logging Provision access through self or automatic provision Add value and help when things go wrong Provide help and advice and explain the rules Answer questions Guide, not prescribe Permit nearly everything and deny very little Don t let bad things go unpunished Above all try to say Yes more than we say No.
The Connect Portal
The Connect Portal Web portal where everything you need is in one place (Established 2004) You need a valid Brunel user ID to get started Help and Support is all online but we are still available face to face if required Register Devices Signup to Services Integrated with our MIS systems
Eduroam What about everyone Else Visitor@Brunel Providing short-term Sponsored access Integrated access via Kinetic KxConferencing System Multilingual WebAuth No encryption The Coffice Experience
The Device Challenge There is no one Standard IOS Android Windows There is no one flavour There is always something new Kindle Our Aim is the allow the user to connect them all Support them in DIY BYOD Recognise that isn t always possible
What are the trends? Laptops now firmly in second place to Mobile Devices 17% 4% 2% 4% 75% Desktops Laptops Entertainment Devices Mobile Devices 34% 60% Desktops Laptops Entertainment Devices Mobile Devices 2008 4% Today
What are O/S the Trends? Apple is now dominant amongst devices Apple IOS Android Blackberry Window 8 Window 7 Windows Vista Windows XP Mac OSX Playstation Kindle Windows Phone Xbox Nintendo Linux Other Windows XP 1% Windows Phone 1% Windows Vista 2% Playstation Kindle 1% 1% Xbox Nintendo 0% 0% Linux 1% Mac OSX 10% Window 8 3% Window 7 22% Other 1% Android 18% Apple IOS 35% Blackberry 4%
What are the trends? Overall numbers have tripled in the past 3 years but laptop growth becoming static. 50000 45000 40000 35000 30000 25000 20000 15000 10000 5000 0 2009 2010 2011 2012 Desktops Laptops Entertainment Devices Mobile Devices
What are the trends? Student frequently have a laptop and 2 other devices. 20000 18000 16000 14000 12000 10000 8000 6000 Mobile Devices Entertainment Devices Laptops Desktops 4000 2000 0 2007-2008 2008-2009 2009-2010 2010-2011 2011-2012 2012-Current
What are the top applications? Internet Video Social Networking Searching Shopping and Education Email On Campus VLE Student Registry Portal EMail Intranets Connect Portal
The Future Expectation will be set up our users Applications that are far more Mobile Security More robust Embedded will have to be more robust Legal and Compliance will focus our minds Will BYOD be replaced by UYOD outside the firewall?
Is there Something to fear? Wi-Fi Traffic Much higher but settled down 10TB download a day (excluding research)
Changes in usage patterns The quiet times aren t so quiet Students never really sleep, even at weekends
The End