Curriculum Vitae Luc Bouquet Personal Nationality Belgian Place and date of birth Gent, 5 September 1953 Contact information Address Suzanne Lilarstraat 58, 9000 Gent Mobile phone +32 497 52 89 90 Business E-mail luc.bouquet@teka-infopilots.com Private e-mail info@lucbouquet.net Website www.teka-infopilots.com Education High School Classical Languages (Latin-Greek), St. Catharinacollege, Geraardsbergen Higher education Period School Degree 1983 to 1984 KU Nijmegen (NL) Propaedeutic exam in sociology 1979 to 1982 HRITO Brussels B1 Electronic engineering Further training and education Period School Certificate 1973 to 1974 KU Leuven Instituut voor Levende Talen English, advanced level 1976 to 1977 R.V.A. Anderlecht Industrial electricity 1988 to 1989 Vlerick School for Management (Gent) 2001 to 2002 Vlerick School for Management (Gent) Challenge programme for Small and medium enterprise Excellence programme for Small and medium enterprise 1998 to 1999 University of Gent ICT and Management Business programmes / Numerous programmes in technology, communication and management 1 P a g e
Language proficiency Language Understand Speak Write Dutch English French German Spanish Italian Past job experience Period Company Job description 1975 Military service 51 Bn Logistics in Arnsberg (Germany) Company secretary 1976 to 1979 EBEL - Braîne-le-Château Electrician for elevator construction 1979 to 1982 Océ Belgium Brussels Service engineer 1982 to 1986 Océ Nederland Venlo (NL) International Trainer and Technical Writer 1986 to 1988 Wang Europe Erpe Mere Trainer, Technical Writer Training Consultant 1988 to 1989 / Self-employed technical writer 1989 to 2002 ATEK nv, Gent (presently U&I Learning) Founder and general manager 2003 to 2009 Information Mapping Inc. Senior consultant and master certifier for Europe 2009 to date Teka Infopilots Co-founder, partner, consultant Professional organizations Co-founder, event manager and President (2001 2002) of STC Belgian Chapter (Society for Technical Communication) Vice-president of the STC France Chapter (1993) Team leader and judge in STC s European Technical communications competition Speaker on various conferences on Technical and Business Communication Lecturer on Technical Communication for post-graduate students Meertalige Bedrijfscommunicatie (MTB) at the Gent University (1998-2002) Member of Faculty Board, Faculty of Translation, Hogeschool Gent (1999-2005) Member of Shadow boards for Small and Medium Enterprises at Vlerick School for Management since 1994 2 P a g e
Publications Title Driving project workflow with style The Impact of Machinery Directive on User Documentation Publication Journal of the Society for Technical Communication (1992) Global Talk (1995) Information Mapping : Principes en toepassing Ad Rem (1998) Information Mapping : Technische en Bedrijfsdocumenten efficiënt structureren Language Engineering and Information Mapping in Pharmaceutical Medicine: Dealing Successfully with Information Overload (co-author: Dr. W. Ceusters) Technical Communication in Belgium Using the Information Mapping method as a Standard to Structure e-content Hoe nieuwe technologie een oude schrijfmethode omarmt Information Mapping revisited Ad Rem (1998) MIM News IEEE Professional Communication Society Newsletter (1999) International Journal for Language and Documentation (2000) Tekstblad 4/99 (1999) Networking the World Over (co-author) Intercom May (2001) Two Strategies for Implementing Structured Writing in Collaborative Technical Writing Environments Share your 'Best Practices' as a first step into Knowledge Management Best Practices: newsletter of the Center for Information Development and Management (2002) enewsletter of the Center for Information Development and Management (2010) Awards 1997: Securex Trophy for Human Resources 2004: Society for Technical Communication, Distinguished Chapter Service Award 2004: STC s Transeuropean Technical Communication Competition: Best Judge, Honorable Mention 3 P a g e
Recent assignments Information Mapping courses Year Seminar Language 2010 Several certifications at Infrabel, Belgian railway infrastructure provider 6 courses at Nestlé worldwide 2009 11 courses at Nestlé worldwide Several courses at Infrabel Power Electronics (Belfort) 2008 Abbot Labs in (Ludwigshafen) UNAIDS in (Geneva) ATOS Origin AGC SNCB, Belgian railways 11 courses at Nestlé worldwide 2007 instructor institute and certification in Austria Rasgas (Dubai) 2006 Several seminars for the Belgian Federal government Equate (Kuwait) Two courses at Heineken (Zoeterwoude, Netherlands) Two courses at Allianz (Utrecht, Netherlands) 2005 Two courses at Gillette (Lodz, Poland) Brainlab (Munich) Belgian Federal Government 2004 Public seminar (Hanau, Germany) Certification and co-teach Poste Italiane (Rome) Gillette (Berlin) GAD (Münster, Germany) Zürich Versicherungen (Zurich) 2003 Valuation Office (Worthing, UK) IBM (Herrenberg, Kopenhagen and Milan) Giesecke & Devriendt (Munich) Fiducia (Karslruhe) Zürich Versicherungen (Zurich) UK NL/ NL NL IT Projects Year Project Language 2010 Flemish Government: Manual for an HR-application 'Progreso' NL U&I Learning for Infrabel: mapping several kinds of regulatory documents 2009 U&I Learning for Infrabel: document process audit and document architecture for regulatory documents 2008 Abbott GmbH, Ludwigshafen: Mapping Standard Operating 2006 Océ Technologies, Venlo: project to enable Operating Companies to share Best Practices Abbott GmbH, Ludwigshafen: Mapping Standard Operating NL/ 4 P a g e
Year Project Language Namahn, for Telenet: creating personae and scenarios U&I Learning, for European Council, Brussels: Mapping security manuals 2005 Fujitsu, for OAMI in Alicante (European office for brands and models): document architect for new document management system based on FileNet P8 Norvegian Yggdrasil Conference: Workshop 'Writing White Papers' Abbott GmbH, Ludwigshafen: Mapping Standard Operating Information Mapping Inc., Boston: European reviewer for new e- Learning product 2004 Abbott GmbH, Ludwigshafen: Mapping Standard Operating U&I Learning for Neopost: Writing technical documentation NL, 5 P a g e