SIA CARD PROCESSING. Advanced, secure and digital payment solutions

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1 SIA CARD PROCESSING Advanced, secure and digital payment solutions

2 The card processing offering Best in class solutions suitable for any type of client Advanced SIA delivers a complete range of Pan-European issuing and acquiring processing solutions covering the full value chain for all the products: debit, charge, revolving, co branded, commercial and prepaid cards with domestic and international brands, directly or in cooperation with partners. This range of can be completed with value added. Modular and customizable The offer is highly customizable to implement tailor-made solutions: whether you are seeking a partner to outsource your entire card operations, or you want to keep certain critical activities in house, SIA offers modular and is able to meet your specific requirements with a package of individual solutions. International expertise The solution is centralized, for issuing and for acquiring, running on the same data centre, capable of providing operational excellence and economies of scale. The solution supports both small banks and big European banking groups that need to find a global and centralized solution for the affiliate banks operating in different European countries. SIA s experience in migration and in managing this type of business is sustained by the current customer base made up of small, medium and large financial institutions but also of major European banking groups. Reliability Security and quality are key priorities for SIA; therefore it is continually renewing certifications on Quality (ISO 9001:2008), Information Security (ISO/IEC 27001:2005), Business Continuity (BS :2007) and, specifically for the Payment Card Industry Data Security Standard (PCI-DSS); furthermore SIA is certified with all International and Domestic networks. SIA can guarantee the best service level on the market and business continuity with an operational platform. SIA has in its portfolio more than 65 million cards 830,000 merchants 3 billion transactions processed 16 countries served Austria, Belgium, Bulgaria, Czech Republic, France, Germany, Hungary, Italy, Malta, Poland, Portugal, Romania, Slovakia, Spain, The Netherlands, UK

3 Issuing value chain Card & transaction prevention & Value Added Services Mobile payments & e-commerce Back office Card SMS TSM easy card Customer care Authorization & Transaction processing Automatic case resolution 3D Secure HCE Data entry Personalization & mailing Geoblocking In control Wallet Reconcillation & settlement Dispute & chargeback Loyalty P2P Strategic consultancy Reporting & information analitics Cardholder portal

4 Acquiring value chain Back end Front end prevention & claim Value added Mobile payments & e-commerce Back office NET Merchant on boarding Authorization processing Customer care Connectivity Merchant Terminal Handling Dispute & chargeback Reporting & information analitics MYBANK Data Entry Transaction Collection Transaction processing POS Strategic consultancy Merchant portal Reconciliation & settlement Easyshop Mailing & Archiving Services ATM Couponing International networks gateway

5 Your processing partner to develop the card business The SIA offering enables customers to achieve a competitive edge Time to market SIA s experience in implementation and supporting multiple clients in multiple countries is available for any new customer. This experience in combination with the strong capability of the parameter-driven platform allows you to launch new products with a very short time to market. Efficiency Card volume pooling generates long-term competitiveness and will allow SIA to continue the investments in the core processing platform ensuring you cost advantages and efficiency. Innovation The platform is constantly updated with a large variety of functionalities based on SIA Roadmap and on customer needs. The availability of an Innovation Lab, dedicated to developing innovation in the payments industry, can support you in the launch of new products.

6 About SIA SIA is European leader in the design, creation and of technology infrastructures and for Financial and Central Institutions, Corporates and Public Administration bodies, in the areas of payments, e-money, network and capital markets. SIA Group provides its in around 40 countries, and also operates through its subsidiaries in Hungary and South Africa. The company has offices in Milan and Brussels. SIA GROUP SIA the parent Emmecom innovative network applications for banks and businesses Perago in South Africa Pi4Pay for Payment Institutions SIA Central Europe in Hungary TSP front-end for companies and P.A. Utrecht Brussels Milan Rome Budapest Macerata Pretoria SIA GROUP key numbers in billion credit transfers and collections 3 billion card payments 30.2 billion trading and post-trading transactions 326 terabytes data carried on the network 1,500 employees million revenues SIA S.p.A. Via Francesco Gonin, Milan Tel europe@sia.eu