THE 24TH ANNUAL IAAIA CONFERENCE



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THE 24TH ANNUAL IAAIA CONFERENCE BERLIN, GERMANY 11 14 OCTOBER 2015 HEADSTRONG TOWARDS STRATEGIC PARTNERSHIP Official Sponsor Gold Sponsor Silver Sponsor Bronze Sponsor Supported by

Dear Colleague, It is our pleasure to invite you to the International Association of Airline Internal Auditors (IAAIA) 24 th Annual Conference hosted by airberlin and Etihad Airways in Berlin, Germany, from October 11 14, 2015 at the NH Hotel Berlin Mitte. Many critical attributes comprise today s auditor in the dynamic airline industry. The landscape of both our profession and industry has drastically evolved over the past years and will continue to do so. Therefore we have to continuously enhance ourselves to keep pace with the changing environment in order to meet our stakeholders expectations. As such the theme of this year s conference Headstrong Towards Strategic Partnership emphasize the requirements to build strategic partnership with our stakeholders. The conference program will surely provide you with opportunities to hear from dynamic speakers, obtain insightful presentations, and engaging networking. This will certainly strengthen our key role as a value added resource to all stakeholders by providing new perspectives and guiding actions. Learning Objectives: Q Distinguish the value added role of internal auditors in supporting the organization achieve its business objectives. Q Discover different types of audit programs used for specific airlines related areas, i.e. aircraft leasing, engineering, fuel conservation and efficiency, revenue management etc. including soft skills. Q Recognize the role of risk management as a fundamental element to support effective internal controls and corporate governance practices. Q Identify vital best practices and share experiences to discover trends in key areas of industry relevance, i.e. big data, compliance management, IT security etc. Q Understand and enhance relationship with other assurance provider. We are pleased to offer the special all-inclusive USD 995 delegate rate which covers both your opportunity to earn CPE and three nights hotel stay, daily breakfast/lunch on conference days, welcome reception and evening event with social dinner. We encourage you to renew your airline s membership or join now at www.iaaia.com to avail the special member rate. We anticipate a sold out event so plan now to join your colleagues from around the world in this signature conference for airline internal audit professionals. We look forward to seeing you in Berlin! Conference participants can earn up to 21 hours of CPE credits based on onsite attendance. Program Level: Delivery Method: Pre-requisites: Basic Group Live None Advance Preparation: None Dr. Klaus Sieger, IAAIA 2015 Conference Chair, airberlin Basheerah Syed Ahmed, IAAIA Chairperson, Etihad Airways

CONFERENCE PROGRAM Sunday, 11 October 2015 Conference Registration at Hotel 17:00 19:00 Cocktail Reception 19:00 21:00 Day 1: Monday, 12 October 2015 Continental Breakfast and Conference Registration 7:00 8:30 Opening Remarks by IAAIA Chairperson Basheerah, IAAIA Chairperson, Etihad Airways 8:30 8:45 Keynote Address: Perspective on Arnd Schwierholz, CFO, airberlin 8:45 9:30 Headstrong Towards Strategic Partnership Global Airline Sector Update Dave Dickson, Partner EY USA, 9:30 10:30 Introductory Presentation Global Airline Sector Leader Networking Break 10:30 10:45 Collaboration with 2nd Line of Defense Philip Roth, Director, Deloitte Germany 10:45 11:45 Business Continuity Franziska Hain Senior, Manager, PwC 11:45 12:45 Kathrin Kersten, Internal Audit Leader, PwC Germany Lunch 12:45 13:45 Breakout Session 1: Please select two topics of interest as your first and second choice 1) Follow-up Process United Airlines Experiences United Airlines 2) A Day in Revenue Management Sharath Giri and Raghuvir Konanki, Etihad Airways 3) Fuel Conservation and Efficiency Rashed Alshammari, Saudi Airlines 4) Engineering Audit Procedures Emirates Airlines Breakout Session: Delegates First Choice 13:45 14:45 Breakout Session: Delegates Second Choice 14:45 15:45 Networking Break 15:45 16:00 Reporting incl. KPIs / Balanced Score Card Current Developments in Loyalty Programs Ulf Lipske, Head of Audit Governance & Assurance, Region North and East, KPMG Germany Klaus Sieger, SVP Internal Audit & Investigation, airberlin Dave Dickson, Partner EY USA, Global Airline Sector Leader 16:00 17:00 17:00 18:00

Day 2: Tuesday, 13 October 2015 Continental Breakfast 7:30 8:30 Detecting Deception in Everyday Communication Nejolla Korris, InterVeritas 8:30 9:30 Simplifying Business Eric Léopold, IATA 9:30 10:30 Networking Break 10:30 10:45 Business Transformation of Back Office Functions Ben Paul Director, PwC UK 10:45 11:45 IT Security Alexander Geschonneck, Head of Audit 11:45 12:45 Forensic Services, KPMG Germany Lunch 12:45 13:30 Breakout Session 2: Please select two topics of interest as your first and second choice 1) Taking System Pre-Implementation Audits to the United Airlines Next Level 2) Internal Audit The Business of Adding Value Mohammad Ali Dada, Head of Assurance Partner Companies, Etihad Airways 3) Aircraft Leasing Matthias Prast, Senior Manager Internal Audit, airberlin 4) Control Self Assessments Oman Air Breakout Session: Delegates First Choice 13:30 14:15 Breakout Session: Delegates Second Choice 14:15 15:00 Networking Break 15:00 15:15 Continuous Monitoring / Data Analytics / Big Data Volker Zieske, Head of Internal Audit, KPMG Germany 15:15 16:15 How to Achieve Transparency in Airline Finance Gerd Pontius, Executive Director PROLOGIS AG 16:15 17:15 Reinhold Heinz, Head of Interface Financial Reporting & Accounting, TUIfly Evening Event 18:00 23:00 Day 3: Wednesday, 14 October 2015 Continental Breakfast 7:30 8:30 The Secret to your Success Dave Crane, Thelifedesigners 8:30 10:00 Auditing Compliance Systems Jens Carsten Laue, Head of Audit 10:00 11:00 Governance & Assurance, KPMG Germany Networking Break 11:00 11:15 SAP Fraud Management: Julius Steinriede, Manager Advisory Services, 11:15 12:15 Enabling Risk and Performance Management EY Germany Conference Closure Basheerah, IAAIA Chairperson, Etihad Airways 12:15 12:30 Lunch 12:30 13:30

BERLIN INFORMATION Everybody wants to visit Berlin. You cannot be more precise about how appealing the German capital is to people all over the world. Berlin is Germany s destination number one and the champion in overnight stays. In 2014, 11.9 million guests marked 28.7 million overnights stays in Berlin s hotels. 43.6 per cent of all overnight stays stem from guests from abroad. Reasons for this success story are low cost and non-stop long distance flights which connect Berlin to Europe and the world. In the European ranking, Berlin comes in the third place after London and Paris. CITY OF UNLIMITED POSSIBILITIES Tourists, talents, technology, and tolerance shape the rhythm of the city which is dynamic and welcoming, tolerant and trendy, diverse and creative. Twenty five years after the fall of the Berlin Wall and the Reunification, the capital has its own attraction at the heart of Europe. A US magazine called Berlin the place to be and encapsulated the thing that fascinates both Berliners and visitors. No other city has such a moving history, no other city has changed this fast and reinvents itself constantly. The sense of life in Berlin and the willingness to change is a nimbus with lots of opportunities for the touristic marketing, according to visitberlin CEO Burkhard Kieker. But what exactly is it that actually makes Berlin so attractive? It is the diversity, the contrasts and the sheer inexhaustible potential of this city to consistently fire the enthusiasm of its visitors from all over the world. People are excited by the mixture of history and Zeitgeist, the broad spectrum of art, culture, music, entertainment and shopping facilities. The modern hotel landscape with its outstanding cost-effectiveness also makes up the special charm of the metropolis on the Spree. ATTRACTIVE OFFERINGS IN TERMS OF ART AND CULTURE Boasting everything from opera performances and art exhibitions to theatre productions, concerts and festivals, the capital is home to around 180 museums and collections, 440 galleries, three opera houses, eight large symphony orchestras, 130 cinemas, around 150 theatres and stages as well as a multitude of other cultural facilities. All in all, the city has more than 1,500 events on offer each day. Find more information at visitberlin.com

FESTIVAL OF LIGHTS BERLIN During the Festival of Lights in October, Berlin transforms itself into a city of lights: the Brandenburg Gate, the TV Tower, the Berliner Dom Cathedral, the Funkturm Radio tower and many other buildings and squares will be dazzling with the colourful light projections each night. Numerous artists from home and abroad will present building façades as canvases for light installations and projections to create an extraordinary cityscape during the Festival of Lights. Special tours by bus, bicycle, taxi and boat are convenient ways to experience as many of the illuminated buildings as possible. 9th-18th October 2015, festival-of-lights.de as well as http://www.visitberlin.de/de/event/18-10-2015/11-festival-of-lights-2015

HOTEL INFORMATION AND TRANSPORTATION NH BERLIN MITTE WHERE HIGHER STANDARDS FEEL AT HOME Welcome to NH Berlin Mitte, the first-class hotel at the heart of Germany s pulsating capital. Our guests find their expectations met to the full: enjoy the comforts of a hotel appointed in a tasteful style, combined with outstanding cuisine and modern technical facilities. Each of our 392 hotel rooms is tailored to your personal needs. All rooms feature a telephone, satellite TV, desk and WLAN and, it goes without saying, a well-stocked minibar and the obligatory hairdryer. For guests seeking yet more indulgence, our spa area on the 8th floor with sauna, steam bath, infrared cabin, rest room, heated stone couches and sun patio offers you plenty of space to relax and recuperate. WHERE THERE IS SO MUCH TO DISCOVER Your accommodation at NH Berlin Mitte is as exclusive as it is central, with the Brandenburg Gate, Gendarmenmarkt, Reichstag and Checkpoint Charlie in the immediate vicinity. Owing to its proximity to the government district and Potsdamer Platz, it is ideally situated not only for tourists, but also for business trav-ellers. Experience Berlin s operas, or stroll down the shopping streets of Friedrichstrasse and Unter den Linden. And take your friends or business associates with you! Distance to the airport: Tegel 12 km Distance to the airport: Schönefeld BER 20 km Distance to the central station: 3,1 km Distance to the centre: 0 m ARRIVAL FROM CENTRAL STATION Take the city train S5 in direction of Straußberg Nord, the S7 in direction of Ahrensfelde or the S75 in direction of Wartenberg until you reach the station Friedrichstraße. Change to the underground U6 in direction of Alt-Mariendorf until you reach the station Stadtmitte. The NH Berlin-Mitte is located on Leipziger Strasse on the right hand side, approx. 100 m away from the Leipziger Strasse/Friedrichstrasse intersection. ARRIVAL FROM THE AIRPORT BERLIN-TEGEL Take bus 128 until you reach the Kurt-Schumacher- Platz underground station. Transfer to U6 in direction of Alt-Mariendorf until the station Stadtmitte. The NH Berlin-Mitte is located on Leipziger Strasse on the right hand side, approx. 100m away from the Leipziger Strasse/Friedrichstrasse intersection. Taxi approx.: 25