Maximize Warehouse Management Systems with Process Mining Technology

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Transcription:

WMS Maximize Warehouse Management Systems with Process Mining Technology

Short Introduction & Background Courtesy of Soft Solutions

Warehouse Management System Ordering & Receiving Goods to the Warehouse Operational & Business Rules WMS Document Creation Inventory Control & Quality Assurance

WMS Terminology Wave Loop through a set of documents and create optimized tasks for picking, put away etc., taking under consideration resources, space, volume and other relevant parameters. Task A result of a wave that has a set of instructions that enables data entry with time tracking and online error reporting. Storage Zone Physical or virtual storage space in the warehouse like front storage, back storage or a gallery.

Warehouse Definitions (in Priority ERP)

Advantages of WMS Automation Real-time reporting on data Verification via barcode scanning Significant reduction on need to work with paper Eliminates need for data entry Eliminates need for quality control of picking Eliminates needs to rely on memory and personal knowledge of warehouse personnel Optimization Task Consolidation Consolidating orders into one picking Performing a number of actions in one task Task Interleaving - mixing tasks to reduce travel time, e.g. sending a forklift driver to put away a pallet on his way to his next pick Inventory Reserve Inventory replenishment by level or orders Storage Optimization

So now how does WMS work?

Warehouse Tasks Details (in Priority ERP)

No. of open tasks for each user Hand Held Device UI PDA UI Forklift PDA or Laptop UI

PDA Pick sample PDA Pick Example Pick recommendation Next/Previous Record Copy Record Details Pack Details Data entry Zone Show alternate Bins

WMS BI Dashboard

Analyzing Warehouse Tasks Handling with Disco Example Deliverables

The Planned Warehouse Task Status Flow Notes: Tasks created by a wave, might be set to start with the status To Do. There are several task types (e.g., PUT, PIK), having the same planned flow.

The Required Data The warehouse tasks data are exported from WMS and saved as Excel or CSV. The file contains the mandatory data and additional attributes (e.g., Task type, Customer ID). 1 2 3 4 1 2 3 Task identifier Task Status Timestamp of status change 4 Additional Attributes

Import Configuration Screen in Disco 1 2 1. Configuring the data file columns to the appropriate built-in process mining definitions. 2. Importing the data into Disco.

Overview of the Imported Data in Disco

PIK = Pick PUT = Putting away RPL = Replenish MOV = Moving The Types of the Warehouse Tasks

Analyzing PIK (Picking) Tasks

Info about the Number of Lines in PIK Tasks

Filtering Tasks with One Line Only

Map Display of the Actual Process - Frequencies The map displays the various ways PIK tasks with one line were performed. Numbers, colors and lines thickness represent the frequencies of statuses and paths accordingly.

Statuses & Paths Frequency Number of tasks starting the process Number of status occurrences Number of times the path was repeated* Number of times a path was taken *Such loops may indicate inefficiency and waste in the process

Map Display of the Actual Process - Performance The map displays the mean durations of performing PIK tasks with one line. The thickness of the arrows and the coloring of the paths visually support these numbers.

Display of the Mean Duration in Tasks Performance The average time of the path between statuses

Locating the Slow Tasks Average duration of PIK tasks with 1 line is approx. 1Hour. Tasks which take longer then 5 hours are filtered.

Statistical Info of the Workers involved in the Slow Tasks

Comparing Storekeepers Performance

PIK Tasks Distribution Among Storekeepers The number of tasks allocated to a storekeeper

Comparing Storekeepers Performance The numbers indicate the mean duration of paths between statuses

Performance of a Certain Storekeeper Different Task Types

Performance of a Certain Storekeeper Different Task Types

Analysis by Task Types Example Deliverables

Task Types Comparison - Frequencies

Task Types Comparison - Performance

Further Analysis Suggestions By Wave ID (instead of Task ID) Waves issues By wave strategy types Adding attributes from customer orders (or other ERP documents) Locating influence/dependency among task types executions Worker s performance against established labor standards Traffic in zones

Thank You! Dafna Levy Email: dafnal@nool.co.il Phone: +972 (0)54-6881739 Web: http://bpmintro.wordpress.com Disco website: http://fluxicon.com/disco/