Dictaphone Enterprise Speech System Client Hardware/Software Requirements Product: Dictaphone Enterprise Speech System Doc. Num: ESSA001h Version: 8.3 Date: 7/06/2012 Subject: Client Hardware/Software Requirements Client Hardware/Software Requirements for Dictaphone Enterprise Speech System, Version 8.3 This document contains a listing of the hardware and software requirements for each of the client applications that are part of the Dictaphone Enterprise Speech System suite of products. This information is current as of the date of this document. Revisions will be made as needed. Hardware and software requirements for: EXVOICE on page 2 EXSPEECH on page 2 ENTERPRISE EDITOR on page 3 WORD CLIENT and CORRECTION CLIENT on page 4 EXTEXT on page 5 EWS on page 6 GENERAL on page 8 Keep in mind the following important points: When purchasing a new computer for use with Nuance applications, be sure it meets all the requirements for the applications you intend to run on it. Not all 8.3 applications run on Windows 7. Windows 7 needs more memory than most other operating systems; in most cases 4 GB of RAM is preferred. Review the memory requirements for the applications you intend to run and be sure your computer has sufficient RAM installed. Microsoft Word 2010 must have SP1 installed as well Microsoft Office 2010 must be the 32-bit edition, NOT the 64-bit edition The Microsoft Office products have 32- and 64-bit versions. Use the appropriate Office product for the applications you intend to use and for your operating system. The Cisco VPN client has a 32- and a 64-bit version. Use the appropriate version for your operating system. 2009-2012 Nuance Communications, Inc. All rights reserved.
EXVOICE Voice Clients Version 8.1 and 8.3: Windows 7 32- or 64-bit Windows XP 32- or 64-bit Home/Professional with SP2 or SP3 Windows Vista 32- or 64-bit Business, Ultimate, Home Basic, Home Premium, with SP2 Version 8.0 and prior: Windows 7 32- bit Windows XP 32- bit Home/Professional with SP2 or SP3 Windows Vista 32-bit Business, Ultimate, Home Basic, Home Premium, with SP2 EXSPEECH Version 8.1 and 8.3: Windows 7 32-bit Windows XP 32-bit Home/Professional with SP2 or SP3 Windows Vista 32-bit: Business, Ultimate, Home Basic, Home Premium, with SP2 Version 8.0 and prior: Windows XP 32-bit Home/Professional with SP2 or SP3 Windows Vista 32-bit: Business, Ultimate, Home Basic, Home Professional, with SP2 Processor 1.6 GHz or greater Pentium 4 ESSA001h 2
ENTERPRISE EDITOR Enterprise Editor Version 8.3: Windows 7 32- or 64-bit Windows Vista 32- or 64-bit Windows XP Home/Professional, 32- or 64-bit Version 8.1: Window 7 32- or 64-bit Windows XP 32- or 64-bit Home/Professional with SP3 Windows Vista 32- or 64-bit: Business, Ultimate, Home Basic, Home Premium, with SP2 Version 8.0 and prior: Microsoft Windows XP 32-bit Home/Professional with SP2 (with hot fixes) or SP3 Windows Vista 32-bit: Business, Ultimate, Home Basic, Home Premium, with SP2.NET Framework Version 4.0 and hot fixes Version 3.5 SP1 and hot fixes 3 ESSA001h
ENTERPRISE EDITOR, cont. Microsoft Word ONLY these versions are acceptable and supported: Microsoft Word 2010 with SP1 Microsoft Office 2010 with SP1, 32- bit edition only Microsoft Office 2007 with SP 2 Microsoft Word 2007 Standalone with SP 2 Microsoft Office 2003 Professional with SP 3 and latest hot fixes Microsoft Word 2003 Standalone with SP 3 and latest hot fixes Microsoft Word must be configured to Nuance specifications. These Microsoft Word editions are NOT supported: Microsoft Office 2010, 64- bit edition Any Word editions limited to non-commercial use Word 2003 Student/Teacher Edition Word 2007 Home and Student Edition Word 2000 Any other version that does not appear in the supported list The Microsoft Office Live Workspace add-in, and all Office Live Updates, are NOT WORD CLIENT and CORRECTION CLIENT Word Client, Correction Client Word Client 8.3: Windows XP Word Client 8.1 and prior: Windows XP SP3 Correction Client 1.6.1: Windows XP Home or Professional, SP3, 32-bit Word Client 8.1 and prior: 32-bit O/S ONLY. 64-bit O/S is NOT Windows 7 and Windows Vista are NOT ESSA001h 4
WORD CLIENT and CORRECTION CLIENT, cont. Microsoft Word ONLY these versions are acceptable and supported: Word 2003 Word 2002 (Word XP) Word 2000 Microsoft Word must be configured to Nuance specifications. Word 2007 is NOT Student/Teacher Editions are not EXTEXT Remaining Text Client Suite Version 8.1 and 8.3: Windows 7 32- and 64-bit Windows XP 32- and 64-bit with SP2 or SP3 Windows Vista 32- and 64-bit with SP1 or SP2 Version 8.0 and prior: Microsoft Windows XP SP2 or SP3 Windows Vista SP2 Version 8.1 does not support Windows Server 2003 or 2008 64-bit. Microsoft Word ONLY these versions are acceptable and supported: Microsoft Word 2010 with SP1 Microsoft Office 2010, 32-bit edition only Microsoft Office 2007 with SP 2 Microsoft Word 2007 Standalone with SP 2 Microsoft Office 2003 Professional with SP 3 Microsoft Word 2003 Standalone with SP 3 Microsoft Word must be configured to Nuance specifications. These Microsoft Word editions are NOT supported: Microsoft Office 2010, 64- bit edition Any Word editions limited to non-commercial use Word 2003 Student/Teacher Edition Word 2007 Home and Student Edition Word 2000 Any other version that does not appear in the supported list The Microsoft Office Live Workspace add-in, and all Office Live Updates, are NOT 5 ESSA001h
EWS EWS ESig, PC Dictate, Self-edit with PS SDK 3.2 Build 38 (SP3) Version 8.3: Windows 7 32- and 64-bit Vista 32- and 64-bit Windows XP Home/Professional 32- and 64-bit Microsoft Word Word 2010 with SP1 Word 2007 Word 2003 Word 2002 (Word XP) Microsoft Word must be configured to Nuance specifications. Student/Teacher Editions are not EWS ESig, PC Dictate, Self-edit with PS SDK 3.1 Version 8.1: Windows 7 32- and 64-bit Windows XP 32- and 64-bit, with SP2 or SP3 Windows Vista 32- and 64-bit: Enterprise, Business, Home, with SP1 or SP2 Version 8.0 and prior: Windows 2000 Windows XP SP2 or SP3 Windows Vista: Enterprise, Business, Home, with SP2 ESSA001h 6
EWS, cont. EWS ESig, PC Dictate, Self-edit with PS SDK 3.1 (cont.) Microsoft Word ONLY these versions are acceptable and supported: Microsoft Word 2010 with SP1 Microsoft Office 2010, 32-bit edition only Microsoft Office 2007 with SP 2 Microsoft Word 2007 Standalone with SP 2 Microsoft Office 2003 Professional with SP 3 Microsoft Word 2003 Standalone with SP 3 Microsoft Word must be configured to Nuance specifications. These Microsoft Word editions are NOT supported: Microsoft Office 2010, 64- bit edition Any Word editions limited to non-commercial use Word 2003 Student/Teacher Edition Word 2007 Home and Student Edition Word 2000 Any other version that does not appear in the supported list The Microsoft Office Live Workspace add-in, and all Office Live Updates, are NOT Self-Edit with PS SDK 2.1.47 Version 8.1 and prior: Windows 2000 Windows XP SP2 or SP3 32-bit O/S ONLY. 64-bit O/S is NOT Microsoft Vista is not Microsoft Word ONLY these versions are acceptable and Version 8.1 and prior: Word 2000 Word 2002 (Word XP) Office Professional Word 2003 Word 2003 Standalone (retail) Microsoft Word must be configured to Nuance specifications. Any Word version that does not appear in the supported list is not The Microsoft Office Live Workspace add-in, and all Office Live Updates, are NOT Version 8.1 and prior: Word 2007 is not 7 ESSA001h
EWS, cont. Bandwidth EWS performance is directly related to bandwidth. Clients above 3 mbps connected over a LAN should expect minimal issues with lag time. Clients with marginal bandwidth, or using a WAN, should expect substantial lag time in performance. GENERAL Microphones Processor Speed USB PowerMic I (beige) supported USB PowerMic II (black) supported 1.0 GHz (Pentium III) or greater 2.0 GHz or greater 32- or 64-bit Core 2 Duo or later preferred (64-bit required if running a 64-bit operating system) Enterprise Editor: 2.0 GHz (Pentium 4) or greater Enterprise Workstation: 2.0 GHz or greater (Pentium 4); 2 GHz or greater Duo preferred. Memory (RAM) 256 MB minimum 4 GB preferred 1 GB+ required for Windows Vista EXVoice Version 8.3: Windows 7 32-bit: 1 GB Windows 7 64-bit: 2 GB EXVoice Version 8.1 and prior: 512 MB, 4 GB preferred Windows Vista: 1 GB+ required Enterprise Editor 8.3: Windows 7 32-bit: 1 GB Windows 7 64-bit: 2 GB Windows Vista: 1 GB All others: 512 MB or greater All: 4 GB preferred The memory requirements given here refer not to installed RAM, but to free RAM, that is, RAM available to be dedicated to the Nuance applications. For example, if a workstation is equipped with 1 GB of RAM, but half of that is required by a graphics card, that workstation does not meet the minimum requirements. ESSA001h 8
GENERAL, cont. Memory (RAM), cont. Enterprise Editor 8.1 and prior: Windows XP: 1 GB + required; 2 GB preferred Windows Vista: 2 GB required; 4 GB preferred Windows 7: 2 GB required; 4 GB preferred Correction Client: 512 MB or greater, 2 GB preferred Enterprise Workstation 8.3: Windows 7 32-bit: 1 GB Windows 7 64-bit, 2 GB Windows Vista: 1 GB All others: 512 MB All: 4 GB preferred. Enterprise Workstation 8.1 and prior: Windows 7: 1 GB minimum; 2 GB+ preferred. Windows XP: 1 GB minimum; 2 GB+ preferred Windows Vista or Self-Edit: 1 GB minimum; 2 GB strongly recommended; 2 GB+ preferred 9 ESSA001h
GENERAL, con t. Storage (HDD) Version 8.3: 2 GB free Version 8.1 and prior: 500 MB free; 4 GB recommended. Enterprise Editor 8.3: For application: 2 GB free For operating system: Windows 7 32-bit 16GB Windows 7 64-bit 20GB All others O/S: 2GB Enterprise Editor 8.1 and prior: 4 GB free Correction Client 1.6.1: 2 GB free Enterprise Workstation: 40 GB minimum Optical Version 8.3: Serial ATA DVD-ROM required Version 8.1 and prior: CD-ROM, DVD-ROM preferred Enterprise Editor: DVD-ROM required if installing from DVD Enterprise Workstation: DVD-ROM required ESSA001h 10
GENERAL, con t Network Throughput 200 kbps effective throughput end-to-end. Enterprise Editor: 512 kbps minimum effective throughput end-to-end Enterprise Workstation: 1 mbps minimum effective throughput end-to-end recommended; 3 mbps + preferred Network Adapter Video Audio Ethernet 10/100 Gigabit NIC preferred Enterprise Editor 8.3: Ethernet 10/100/1000 Gigabit NIC preferred Enterprise Editor 8.1 and prior: Ethernet 10/100/1000 Enterprise Speech: Ethernet 10/100/1000 17 monitor with 1024x768 resolution at 256 colors. Dedicated PCI 24-bit Sound Blaster Audigy SE preferred. Embedded audio requires customer evaluation. Enterprise Workstation: PowerMic I and II playback Embedded audio Modem is NOT supported 11 ESSA001h
GENERAL, con t. Browser Internet Explorer Version 8.3: Internet Explorer 8.0, 32-bit Internet Explorer 7.0 Internet Explorer 6.0 SP1 Version 8.1: Internet Explorer 8.0 32-bit Internet Explorer 7.0 Version 8.0 and prior: Internet Explorer 7 Internet Explorer 6 SP1 Internet Explorer 8.0 32-bit can run with Windows 7 64-bit; this configuration is Antivirus Required Symantec AntiVirus: Version 10.0 is the only version tested and Symantec Norton AntiVirus Versions 7.0-10.x are Enterprise Editor: Symantec Endpoint 11.0 Correction Client 1.6.1: Norton Antivirus 10.0 Correction Client 1.6: Symantec Endpoint 11.5 is NOT compatible and is NOT Enterprise Editor: Symantec Endpoint 11.5 compatibility is under evaluation. Enterprise Workstation 8.3: Norton Antivirus 2010 Foot Control Enterprise Workstation 8.1 and prior: Symantec Endpoint 11.5 preferred; Symantec Norton AntiVirus Versions 7.0-10.x are Nuance P/N 6000007 is supported for Word Client or Enterprise Editor. Nuance P/N 5000077 Infinity USB Foot Control is compatible only with Enterprise Editor and Correction Client 1.6.1.. Joystick input is NOT supported with Vista O/S. ESSA001h 12
GENERAL, con t. VPN Client Cisco VPN Client is NOT compatible with 64-bit Vista O/S and is NOT The VPN Client provided by Nuance for hosted ichart is NOT compatible with 64-bit Vista O/S. Digital Portables Olympus DS5000: 32-bit Windows 7, XP, and Vista 64-bit Windows 7, XP, and Vista Olympus DS4000: 32-bit XP and Vista The Olympus DS4000 is not supported on Windows 7, because the EXVoice DS4000 Uploader requires the DSS Player Pro 4.xx, which is not supported on Windows 7. Olympus DS3000: 32-bit XP and Vista 13 ESSA001h