Trend Micro OfficeScan 10.6 System Requirements

Transcription

1 Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at: Trend Micro, the Trend Micro t-ball logo, and OfficeScan are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright Trend Micro Incorporated. All rights reserved. Release Date: August 2011 Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165 Page 1 of 25

2 Table of Contents OfficeScan Fresh Installations on OfficeScan Fresh Installations on OfficeScan Client Fresh Installations on XP... 7 OfficeScan Client Fresh Installations on OfficeScan Client Fresh Installations on Vista OfficeScan Client Fresh Installations on OfficeScan Client Fresh Installations on OfficeScan Client Fresh Installations on Embedded POSReady OfficeScan Upgrading From Version 10.x OfficeScan Client Upgrading From Version 10.x OfficeScan Upgrading From Version OfficeScan Client Upgrading From Version OfficeScan Web Console OfficeScan Client Update Agent OfficeScan Client Compatible Third-Party Products Page 2 of 25

3 OfficeScan Fresh Installations on 2003 Operating System R2 Storage 2003 Storage 2003 R2 Compute Cluster / 64- Edition Service Standard Enterprise Datacenter Standard Enterprise /SP2 /SP2 /SP2 /SP2 /SP2 At least 1.86GHz Intel Core 2 Duo Datacenter /SP2 Basic /SP2 Standard /SP2 Enterprise /SP2 Workgroup /SP2 Basic /SP2 Standard /SP2 Enterprise /SP2 Workgroup /SP2 N/A 2GB recommen ded 3.1GB minimum if installing the OfficeScan server, OfficeScan client, Policy for Cisco NAC, and integrated Smart Protection locally 3.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection remotely Web and Third Party Programs IIS and Third- Apache and Party Third-Party Programs Programs Microsoft IIS 6.0 FastCGI 1.5- RTW, 32- or 64- depending on the system architecture PHP VC9, 32-, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Apache web server 2.0.x Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXT ERNAL) Giga Network Interface Card (NIC) Monitor that supports 1024 x 768 resolution at 256 colors or higher VMware Citrix Microsoft ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition)1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 View 4.5 Xen XenApp 4.5,, 6.0 Virtual 2005 R2 with Hyper-V 2008 R2 64- Hyper-V Hyper-V 2008 R2 64- Page 3 of 25

4 OfficeScan Fresh Installations on 2008 Operating System / 64- Edition Service Standard Enterprise Datacenter Web /SP2 /SP2 /SP2 /SP2 At least 1.86GHz Intel Core2 Duo AMD 64 Intel 64 2GB recommen ded 3.1GB minimum if installing the OfficeScan server, OfficeScan client, Policy for Cisco NAC, and integrated Smart Protection locally 3.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection remotely Web and Third Party Programs IIS and Third- Apache and Party Third-Party Programs Programs Microsoft IIS 7.0 FastCGI 1.5- RTW, 32- or 64- depending on the system architecture PHP VC9, 32-, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Apache web server 2.0.x Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXT ERNAL) Giga Network Interface Card (NIC) Monitor that supports 1024 x 768 resolution at 256 colors or higher ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with Hyper-V 2008 R2 64- Hyper-V Hyper-V 2008 R2 64- Page 4 of 25

5 Operating System 2008 R2 64- Edition Standard Enterprise Datacenter Web Service At least 1.86GHz Intel Core2 Duo AMD 64 Intel 64 2GB recommen ded 3.1GB minimum if installing the OfficeScan server, OfficeScan client, Policy for Cisco NAC, and integrated Smart Protection locally 3.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection remotely Web and Third Party Programs IIS and Third- Apache and Party Third-Party Programs Programs Microsoft IIS 7.5 FastCGI 1.5- RTW, 32- or 64- depending on the system architecture PHP VC9, 32-, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Apache web server 2.0.x Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXT ERNAL) Giga Network Interface Card (NIC) Monitor that supports 1024 x 768 resolution at 256 colors or higher ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with Hyper-V 2008 R2 64- Hyper-V Hyper-V 2008 R2 64- Page 5 of 25

6 Operating System Storage 2008 Storage 2008 R2 HPC / 64- Edition Service Basic Standard Enterprise Basic Standard At least 1.86GHz Intel Core2 Duo Enterprise Workgroup AMD 64 Basic Standard Enterprise Intel 64 Workgroup N/A 2GB recommen ded 3.1GB minimum if installing the OfficeScan server, OfficeScan client, Policy for Cisco NAC, and integrated Smart Protection locally 3.5GB minimum if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection remotely Web and Third Party Programs IIS and Third- Apache and Party Third-Party Programs Programs Microsoft IIS 7.0 FastCGI 1.5- RTW, 32- or 64- depending on the system architecture PHP VC9, 32-, Non Thread Safe, with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, OPENSSL, SQLITE3 extensions Apache web server 2.0.x Note: If Apache web server exists on the computer but the version is not 2.0.x, OfficeScan will install and use version The existing Apache web server is not removed. PHP , 32-, Thread Safe with the CURL, SOAP, GMP, LDAP, PDO_SQLITE, MCRYPT extensions (excluding PDO_SQLITE_EXT ERNAL) Giga Network Interface Card (NIC) Monitor that supports 1024 x 768 resolution at 256 colors or higher ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with Hyper-V 2008 R2 64- Hyper-V Hyper-V 2008 R2 64- Page 6 of 25

7 OfficeScan Client Fresh Installations on XP Operating System Edition Service XP 32- Home SP2/SP3 300MHz Intel 512MB 350MB Professional SP2/SP3 Pentium or recommen minimum Professional for SP2/SP3 equivalent ded Embedded Systems AMD 64 Tablet PC SP2/SP3 64- Professional /SP2 AMD 64 Intel 64 Monitor that supports 1024 x 768 resolution at 256 colors Microsoft Internet Explorer 6.0, 7.0, 8.0, or 9.0 if performing web setup Simple File Sharing disabled ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Page 7 of 25

8 OfficeScan Client Fresh Installations on 2003 Operating System Edition Service 32- Standard /SP2 300MHz Intel 512MB 350MB 2003 Enterprise /SP2 Pentium or recommen minimum Datacenter /SP2 equivalent ded Web /SP2 Standard /SP2 AMD R2 Enterprise /SP2 Datacenter /SP2 Basic /SP2 Storage Standard /SP Enterprise /SP2 Workgroup /SP2 Basic /SP2 Storage Standard /SP R2 Enterprise /SP2 Workgroup /SP2 N/A Compute Cluster 2003 (Active/Active and Active/Passive) Monitor that supports 1024 x 768 resolution at 256 colors Microsoft Internet Explorer 6.0, 7.0, 8.0, or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Page 8 of 25

9 Operating System Edition Service 64- Standard /SP2 AMD MB 350MB Enterprise /SP2 recommen minimum Datacenter /SP2 ded Web /SP2 Intel 64 Standard /SP2 Enterprise /SP2 Datacenter /SP2 Basic /SP2 Standard /SP2 Enterprise /SP2 Workgroup /SP2 Basic /SP2 Standard /SP2 Enterprise /SP2 Workgroup /SP2 N/A R2 Storage 2003 Storage 2003 R2 Compute Cluster 2003 (Active/Active and Active/Passive) Monitor that supports 1024 x 768 resolution at 256 colors Microsoft Internet Explorer 6.0, 7.0, 8.0, or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Page 9 of 25

10 OfficeScan Client Fresh Installations on Vista Operating System Edition Service Vista 32- Business /SP2 1GHz Intel 1.5GB 350MB / Pentium or recommen minimum 64- Enterprise /SP2 equivalent ded Ultimate /SP2 AMD 64 Home Premium /SP2 Intel 64 Home Basic /SP2 Business for Embedded Systems Ultimate for Embedded Systems /SP2 /SP2 Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Page 10 of 25

11 OfficeScan Client Fresh Installations on 2008 Operating System Edition Service 32- Standard /SP2 Minimum 350MB minimum 2008 Storage 2008 HPC /2008 R2 Failover Clusters (Active/Active and Active/Passive) Enterprise Datacenter Web Core Basic N/A N/A /SP2 /SP2 /SP2 /SP2 1GHz Intel Pentium or equivalent, 2GHz recommended AMD 64 Intel 64 2GB recommen ded Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Page 11 of 25

12 Operating System Edition Service 64- Standard /SP2 Minimum 350MB minimum R2 Enterprise Datacenter Web Core Standard Enterprise /SP2 /SP2 /SP2 /SP2 1.4GHz Intel Pentium or equivalent, 2GHz recommended AMD 64 Intel 64 2GB recommen ded Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 8.0 or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Datacenter Web Core Page 12 of 25

13 Operating System Edition Service 64- Basic Minimum 350MB minimum Storage 2008 Storage 2008 R2 Standard Enterprise Workgroup Basic Standard Enterprise Workgroup 1.4GHz Intel Pentium or equivalent, 2GHz recommended AMD 64 Intel 64 2GB recommen ded Monitor that supports 1024 x 768 resolution at 256 colors Internet Explorer 7.0, 8.0, or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- HPC /2008 R2 Failover Clusters (Active/Active and Active/Passive) N/A N/A Page 13 of 25

14 OfficeScan Client Fresh Installations on 7 Operating System Edition Service Home Basic Home Premium Ultimate Professional Enterprise Minimum 2GB 350MB 1GHz Intel recommen minimum Pentium or ded equivalent, 2GHz recommended AMD 64 Intel 64 Internet Explorer 8.0 or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Professional for Embedded Systems Ultimate for Embedded Systems Page 14 of 25

15 Operating System Edition Service Home Basic Home Premium Ultimate Professional Minimum 2GB 350MB 2GHz Intel recommen minimum Pentium or ded equivalent AMD 64 Intel 64 Internet Explorer 8.0 or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Enterprise Professional for Embedded Systems Ultimate for Embedded Systems Page 15 of 25

16 OfficeScan Client Fresh Installations on Embedded POSReady 2009 Operating System Edition Service 32- Embedded POSReady 2009 N/A Minimum 300MHz Intel Pentium or equivalent 256MB 350MB minimum minimum 512MB recommen ded Internet Explorer 6.0, 7.0, 8.0, or 9.0 if performing web setup ESX/ESXi ( Edition) 3.5, 4.0 and 4.1 ( Edition) 1.0.3, 2 Workstation and Workstation ACE Edition 7.0, 7.1 vcenter 4, 4.1 Xen, 6.0 Virtual 2005 R2 with R2 Hyper-V 2008 R2 64- Page 16 of 25

17 OfficeScan Upgrading From Version 10.x OfficeScan 10.x includes the following versions: 10.5 Patch Service All operating systems supported in OfficeScan 10.x, except 2000, are supported in this version. Before upgrading, perform the following tasks: 1. Apply Service 1 or 2 on To speed up the upgrade process, unload the OfficeScan client before upgrading an OfficeScan server on 2008 (Standard edition, 32-). 3. Check if the server computer needs additional resources to run this OfficeScan version. Refer to the following table for details. Page 17 of 25

18 Resource OfficeScan 10/10 Requirement OfficeScan 10.5/10.5 Patch 1/ 10.6 Requirement Processor RAM 800MHz, 1GHz, or 1.4GHz Intel Pentium or equivalent, depending on the edition and architecture. 512MB to 1GB, depending on whether the integrated Smart Protection is installed 1.86GHz Intel Core2Duo 2GB Disk space 2.8GB if installing the OfficeScan server, OfficeScan client, Policy for Cisco NAC, and integrated Smart Protection locally 3.2GB if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection remotely 3.1GB if installing the OfficeScan server, OfficeScan client, Policy for Cisco NAC, and integrated Smart Protection locally 3.5GB if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection remotely Browser (for the web console and web install page) Microsoft Internet Explorer 6.0 or later Microsoft Internet Explorer 7.0 or later Page 18 of 25

19 OfficeScan Client Upgrading From Version 10.x OfficeScan 10.x includes the following versions: 10.5 Patch Service Trend Micro OfficeScan 10.6 System Requirements All operating systems supported in OfficeScan 10.x, except 2000, are supported in this version. Keep your OfficeScan 10.x servers if you have clients running 2000 and you want to continue managing these clients. For details on managing these clients, see the topic Unsupported Operating Systems in the Installation and Upgrade Guide. Before upgrading clients running XP Professional, Vista, 7, 2003, and 2008, apply the required Microsoft service packs. XP Professional (32-) Service 3 XP Professional (64-) Service 1 or Service Service 1 or 2 Vista Service 1 or 2 Page 19 of 25

20 OfficeScan Upgrading From Version 8.0 Trend Micro OfficeScan 10.6 System Requirements All operating systems supported in OfficeScan 8.0, except 2000, are supported in this version. Before upgrading, perform the following tasks: 1. Apply Service 1 or 2 on Check if the server computer needs additional resources to run this OfficeScan version. Refer to the following table for details. Resource OfficeScan 8.0 Requirement OfficeScan 10.6 Requirement Processor 800MHz Intel Pentium or equivalent 1.86GHz Intel Core2Duo RAM 512MB 2GB Disk space 1GB 3.1GB if installing the OfficeScan server, OfficeScan client, Policy for Cisco NAC, and integrated Smart Protection locally 3.5GB if installing the OfficeScan server, OfficeScan client, and integrated Smart Protection remotely Browser (for the web console and web install page) Microsoft Internet Explorer or later Microsoft Internet Explorer 7.0 or later Page 20 of 25

21 OfficeScan Client Upgrading From Version 8.0 Trend Micro OfficeScan 10.6 System Requirements All operating systems supported in OfficeScan 8.0, except 2000, are supported in this version. Keep your OfficeScan 8.0 servers if you have clients running 2000 and you want to continue managing these clients. For details on managing these clients, see the topic Unsupported Operating Systems in the Installation and Upgrade Guide. Before upgrading clients running XP Professional, 2003, 2008, and Vista, perform the following tasks: 1. Apply the required Microsoft service packs. XP Professional (32-) Service 2 or 3 XP Professional (64-) Service Service 1 or Service 1 or 2 Vista Service 1 or 2 2. Check if the client computer needs additional resources to run this OfficeScan version. Refer to the following table for details. Page 21 of 25

22 Resource OfficeScan 8.0 Client Requirement OfficeScan 10.6 Client Requirement Disk space 200MB ( XP/Vista/ 2003/Storage 2003/ 2003 R2) 350MB RAM 1GB ( 2008/Storage 2008/Vista) 1.5GB ( Vista) 2GB ( 2008 / 2008 R2/Storage 2008/Storage 2008 R2) Monitor Monitor that supports 800 x 600 resolution at 256 colors Monitor that supports 1024 x 768 resolution at 256 colors Page 22 of 25

23 OfficeScan Web Console Web Console Requirements Processor: 300MHz Intel Pentium or equivalent RAM: 128MB minimum Available disk space: 30MB minimum : Monitor that supports 1024 x 768 resolution at 256 colors or higher Browser: Microsoft Internet Explorer 7.0, 8.0, or 9.0 Page 23 of 25

24 OfficeScan Client Update Agent Processor: 800MHz Intel Pentium or equivalent Update Agent Requirements RAM: Available disk space: : 512MB (1GB for Update Agents running Vista) 1GB or more recommended (1.5GB or more for Update Agents running Vista) At least 700MB At least 1GB if the Update Agent will deploy hot fixes and the OfficeScan client program Monitor that supports 800 x 600 resolution at 256 colors or higher Page 24 of 25

25 OfficeScan Client Compatible Third-Party Products Microsoft Office XP, 2003, 2007, and 2010 Microsoft SQL 2005 and 2008 Terminal Services on 2003 and /2003 R2 Clusters 2008/2008 R2 Failover Clusters VMware Citrix, and 6.0 Citrix 5 Outlook Mail Scan supports the following Microsoft Office Outlook versions: 2002, 2003, 2007, 2010 Trend Micro OfficeScan 10.6 System Requirements Compatible Third-Party Products POP3 Mail Scan supports the following programs: Becky! Internet Mail 2.0 Eudora 6.2 Microsoft Outlook Express 6.0 Microsoft Office Outlook 2000, 2002, 2003, 2007, and 2010 Mozilla Thunderbird 1.5, 2.0 Mail (for Vista only) Foxmail, 6.0 Page 25 of 25