List of training programmes (FMM Institute JOHOR branch) Please tick ( ) or write down the number of the participants who would like to attend the required programme(s) at the appropriate boxes. 1. Management And Performance Development Creative Problem Solving Skills Developing Effective Middle Management Skills Developing Leadership Advantage Developing Strategic Business Plans Effective Coaching And Counseling Skills For Managers Effective Office Administration And Management Skills Essential Management Skills Impactful Presentation Skills Innovate Or Perish: Developing Creative And Analytical Thinking Skills Managing Difficult People For The Best Results Managing Emotional Intelligence (EQ) Managing Time And Personal Effectiveness Manufacturing Project Management Mental Dynamics For Maximizing Work Effectiveness And Increased Competitive Advantage The Measures Of Success: Performance Drivers And Management Workplace Trainer Development Programme (Train-The-Trainer) Balanced Scorecard Strategy For Business Performance Management Development Programme Managing Crisis In Your Organisation Managing Stress For Improved Work Performance A Structured Approach Towards Creative Problem Solving And Decision Making Professional Personal Development And Time Management The Articulate Executive: The Art Of Effective Communication Turning Around Difficult People And Conflicts Into Opportunities Handling Foreign Workers Effectively What Every Manufacturer Should Know About Insurance Graduate Enhancement Programme 2. Sales And Marketing Backroom Sales Training For Non-Sales Personnel Creating Customers For Life Through Customer Relationship Management (CRM) Drafting A Marketing Plan Excellent Customer Service Export Marketing For Beginners Key Account Management Managing Your Sales Team Overcoming Your Price Is Too High Objection Sales Negotiations Sales Presentation Selection Process And Appraisal Of Sales Personnel
Strategic Sales Planning Strategic Selling Turbocharged Your Company s Sales, Marketing And Operational Effectiveness By Applying Low Cost Internet Tools And Techniques Effective Customer Service And Complaints Management How To Acquire More Customers And Retail Them For Life? By Adopting a CRM Approach Increasing Your Export Business By Using The Internet 3. Financial Management Credit Management: Managing Your Credit And Receivables Collecting Difficult Accounts Effective Cash Flow Management Finance For Non-Financial Managers Financial Management In The 21st Century How To Prepare And Maintain Full Set Of Accounts Managing Your Costs Down And Value Up Manufacturing Financials For Non-Financial Personnel Managing Your Risks Effectively Powerful Budgeting For Better Planning And Management Taxation Made Easy For Non-Financial Personnel Value Cost Analysis Latest Update On Financial Reporting Standards (FRS) In Malaysia Preparation Of Corporate Financial Statements Under Financial Reporting Standards (FRS) In Malaysia Finance For Engineers Advanced Finance For Non-financial Managers Finance And Taxation For Human Resource Personnel Preparing A Business Plan For Your Banker The Art Of Project Evaluation And Financing Mastering Advanced Financial Accounting Practices And Procedures 4. Human Resource And Industrial Relations A Strategic Approach To Competency-Based TNA Monitoring And Measuring Training Effectiveness Competency-Based Interviewing Skills Developing An Employee Handbook Drafting An Effective Employment Contract Managing Absenteeism At Workplace Misconduct And Conducting An Effective Domestic Inquiry HR/Personnel Administration And Practices Towards An Effective Career And Succession Management Understanding Labour Laws Law On Sexual Harassment And Immoral Conduct Workshop On Application And Claim Procedures From HRDF Implementing An Effective TNA And Training Evaluation Systems
Managing Continuous Performance For Improvement Effective Performance Appraisal Skills And Techniques Current Issues In Industrial Relations 5. Operations And Logistics Aligning Your Manufacturing Strategies Total Improvement Process Workshop Cycle Time Reduction For Higher Profits And Productivity Production Flow Analysis And Line Layout Optimisation Production Planning And Control Supply Chain Management Work Measurement Techniques Effective Logistics Management Effective Negotiation Skills For Purchasers Effective Purchasing Management Pengurusan Pembelian Efektif Inventory And Stores Management Materials Planning And Control Perancangan Dan Pengawalan Inventori Operasi Stor Dan Gudang Pengiraan Dan Penilaian Stok Stocktaking And Evaluation Strategic Procurement, Negotiation Skills And Cost Reduction Techniques Managing Strategic Relationship With Suppliers Systematic Distribution And Warehouse Management Integration Of Supply Chain Management And Logistics Management 6. Quality Systems And Assurance Productivity Workshop: Implementation Of 5S Bengkel produktiviti: Pelaksanaan 5S 7 Alat QC Dan Pelaksanaan QCC Productivity Workshop: Waste Elimination Bengkel Produktiviti: Basmi Pembaziran Design Of Experiment Towards Process And Product Optimisation Failure Mode And Effect Analysis (FMEA) Introduction To Statistical Process Control (SPC) Techniques Advanced Statistical Process Control (SPC) Techniques Kaizen: Strategi Peningkatan Berterusan Kaizen: The Strategy For Continuous Improvement Kaedah Pengeluran Lean Manufacturing Lean Manufacturing For Optimum Production Measurement System Analysis, Metrology And Calibration Process Control: Measurement And Calibration Process Validation For Medical Device Manufacturers Productivity Improvement Techniques Towards Maintaining Competitiveness
Teknik Kawalan Kualiti Untuk QC Understanding ISO 9001:2000 Requirements ISO 9001:2000 Internal Quality Audit Toyota Production System Lean Six Sigma OHSAS (Occupational Health and Safety Assessment Series): Occupational Health And Safety Management Systems 7. Engineering And Maintenance Achieve Zero Defects Through Poka Yoke Mencapai Defek Bersifar Melalui Poka Yoke Basic Maintenance For Technicians Penyelenggaraan Asas Untuk Juruteknik Maintenance Management For Technicians (Intermediate Level) Root Cause Failure Analysis For Maintenance Analisis Punca Akar Kerosakan Untuk Penyelenggaraan Total Productive Maintenance (TPM) Penyelenggaraan Produktif Menyeluruh (TPM) Cost Reduction Techniques For Maintenance Predictive Maintenance (PdM) Techniques Geometric Dimensioning And Tolenrancing 8. Technical Air Conditioning Maintenance Basic Electricity And Troubleshooting Hydraulics Maintenance Plastic Injection Moulding Process Plastic Injection Moulding Process Troubleshooting Repair And Maintenance Welding Welding: Braze Welding And Brazing Welding: Gas Metal Arc Welding (GMAW/MIG) Refresher Training Course For Boilerman: Steam Plant Operator For Boiler Operator And Technician 9. Information And Communication Technology AUTOCAD 2006 (Basic/Intermediate/Advanced) MS Office 2000 (Basic/Intermediate/Advanced) 10. Security And Industrial Safety Basic Electrical Safe Work And Practices Understanding The Occupational Safety And Health Act 1994 And Its Regulations Safety And Health At Workplace
How To Develop An Effective Safety And Health Committee Emergency Response Plan (ERP) Basic Emergency Response Team Certificate In First Aid Skills And CPR Sijil Latihan Pertolongan Cemas Dan CPR Introduction To Hazard Analysis Critical Control Point (HACCP) Verification And Internal Audit Of HACCP Corporate Security Management Security Investigation Techniques And Management Safety And Health Management For Human Resource Professionals Occupational Safety And Health Management In Hotels Ergonomics, PPE, Chemical Hazards And Hearing Conservation Hazard Identification, Job Safety Analysis, Inspection And Accident Investigation Safe Forklift Driving Skills (BM) Workplace Chemical Safety (BM) Keselamatan Dan Kesihatan Di Tempat Kerja Accident Prevention at Workoplace Machine Safety and Handling of Materials Evacuation Drill and Chemical Spills Mengendalikan Bahan Kimia Dengan Selamat Implementing and Maintaining ISO14001:2004 HACCP and Food Safety Hearing Conservation Workplace Ergonomic Programme Accident Investigation and Reporting Pengawal Keselamatan Yang Berkesan Hazard Communication and Chemical Spills Clean Up Safe Handling of Chemicals Compliance with the Factories and Machineries Act and Regulations Fire Prevention and Fire Fighting Occupational Safety and Health Risk Management Pemamdu Yang Berhemah Safe Handling of Hazardous Chemical at Workplace OHSAS 18001: Occupational Health And Safety Management Systems 11. Supervisory And Motivational Skills 7 Leadership Skills Of Highly Effective Supervisors (Mandarin) Motivation For Higher Productivity (Mandarin) Kepimpinan Dan Kemahiran Motivasi Untuk Ketua Operator Bimbingan Dan Kawalan Prestasi Kerja Untuk Ketua Operator Kemahiran Menganalisis Keperluan Latihan Untuk Penyelia Kemahiran Delegation Dan Pengurusan Konflik Untuk Penyelia Kemahiran Penyeliaan Yang Berkesan Penyelesaian Masalah Dan Membuat Keputusan Berkesan Penyelia Sebagai Pengurus Dan Pemimpin Pekerja Teknik Pengendalian Mesyuarat Untuk Penyelia Menangani Masalah Ketidakhadiran Dan Pekerja Bermasalah
Motivasi, Kepimpinan, Hubungan Kemanusiaan Dan Pembentukan Kumpulan Kerja Jurulatih OJT Yang Kompeten Pekerja Berdisiplin Sikap Kerja Positif Positive Work Attitude Critical Skills For Supervisors LEAD: Leadership Effectiveness Needs Attitude Dynamism Performance Improvement And Motivation Motivating Employees For Higher Productivity (Mandarin) Habits Of Highly Effective People Motivation For Higher Productivity Outdoor Teambuilding Workshop 12. Export Management INCOTERMS And Its Interpretation In International Trade And Shipping Documentation Practical Aspects Of Malaysian Customs Procedures Goods And Sales Tax (GST) Letters Of Credits (LC) 13. Communication Communicate With Power And Confidence Effective Letter And E-mail For Business Advantage Enhance Your Report Writing Skills Communicate Effectively At Your Workplace Write To Communicate Better Grammar For Business Writing Oral Presentation To Captivate Your Business Audience Enhance Your Public Speaking Skills The Phonics Way Business English For Executives Improve Your Business Writing Skills And E-mail Etiquette Enhancing Communication And Interpersonal Skills 14. Clerical Development Telephone Techniques And Courtesies Adab Bertelefon Dan Perkhidmatan Pelanggan Clerical Development Programme Program Pembangunan Perkeranian Conventional Record And File Management Kemahiran Pengurusan Rekod Dan Fail Konvensional Penyediaan Manual Pengurusan Rekod Dan Fail Yang Efektif The Quintessential Executive Secretary And PA Managing Conventional Records And File Effectively Take The Call! Appropriate Telephone Manners And Protocol
15. Certificate No. of Participants Certificate In Boilerman (BM) Certificate In Electrical Chargeman AO (BM) Certificate In Electrical Chargeman A4 (BM) Certificate In Wireman PW1 (BM) Certificate In Wireman PW3 (BM) FMM (ASQ) Six Sigma Black Belt Certification FMM (ASQ) Certified Manager Of Quality/Organisational Excellence FMM (ASQ) Certified Quality Engineer FMM (ASQ) Certified Quality Technician FMM Certified Energy Manager FMM Certificate In Safety And Health Officer FMM Certificate In Human Resource And Industrial Relations FMM Certificate In Production And Operations Management FMM Certificate In Manufacturing Management FMM Sijil Pengurusan Penyeliaan Untuk Industri (BM) FMM-MNSC Certificate In Shipping FMM Sijil Pengurusan Stor Dan Gudang (BM) FMM Certificate In Logistics Management Certificate In Steam Engineer Kindly list down other training programmes that you request or looking forward: Overall comments on out training programmes, if any: Submitted by: Company: Address: Contact Person: Designation : E-mail: Tel : Fax: