GXS RollStream Automating Supplier Information Management & Registration featuring: Slide 1
Agenda Strategic importance of supplier information management and the need for automated registration and on-boarding GXS RollStream solutions supporting community management of suppliers and trading partners case study Summary Slide 2
Strategic Importance of Supplier Information Management Not simply collecting information to feed the procure-to-pay process: Insurance, product safety credentials, CO2 emissions, Factory certifications Corrective actions Financial health Risk scores from 3 rd parties Drug testing Marketing information Chain of custody Images, social media, collateral Expiration dates Terms & conditions attestations SOX attestations Emergency response contacts QA credentials Slide 3 Slide 3
Legal and Regulatory Environment Only Exacerbates the Problem Slide 4
How adaptive is your business to this immense information management challenge? Human Aspect & Data Aspect Evolution of B2B Community & Information Management B2B People Network (Process Management, Business Social Collaboration) Highly Manual Poor Visibility Partially Automated Limited Visibility Minority of Suppliers Optimized Process Workflow Automation Self-Service Info Management 100% Online B2B Data Network (Electronic Business Documents Exchange to Automate Procurement, Logistics, Payment ) A Few Documents A Few Suppliers More Suppliers More Document Types Enabled 100% Suppliers 100% Documents Slide 5
For example, how would your business answer these questions? What is your cost per trading partner management? $150 $1,000? What is your competition s? How much would your revenues grow per year if your direct goods supplier registration lead time was reduced by 30 days, 60 days, 90 days? Do you have too many suppliers or one-time vendors? How is this controlled or governed? How much in $ savings are you leaving on the table? Slide 6
How would your business answer these questions? If a contractor were to be injured or killed while performing services at one of your locations, would you know instantly if they were insured what if their insurance expired? Can you point to the factory audits your company has performed during sourcing, and when the last audit was done? Who did it? What issues arose? How did you fix? Audit trail? If a state inspector enters your DC, store, port and demands to see product safety credentials are you prepared? Slide 7
Solution: GXS RollStream B2B Community Management Now Part of GXS Trading Grid Information Management Compliance Performance GXSRollStream Community Management Platform Slide 8
GXS Trading Grid Now with RollStream Addressing both the Human-centric and Data-centric Value Chain YOUR VALUE CHAIN Document Tracking GOVERNANCE Message Translation Performance Scorecards Community Management Data Quality YOUR COMPANY Business Rules GOVERNANCE Direct to Enterprise System Integration ERP adapter Managed file transfer Integration broker Web services Direct to Human Integration MS Excel Web forms Devices & tablets Ad hoc MFT Self-service portal Business social approval workflow & dashboards B2B workspaces B2B comms & PM GXS Active SM Applications GXS Transact SM Messaging GXS Expert SM Operations GXS RollStream B2B Community Mgmt. Product Orders Logistics Invoicing Deductions Payments IP Comms. EDI & XML Compliance Archival Invoicing Deductions Payments ERP Integration Maps & Forms Development Change Mgmt. Activity Monitoring Community On- Boarding Tech. Support Information Management Compliance & Enablement Performance Optimization Slide 9
Solution: GXS RollStream B2B Community Management Spotlight: Information Management Information Management Compliance Performance GXS RollStream Community Management Platform Community Information Management Directory Registration Workflow ERP Adapters Information Security Web Forms / Excel/MS Dynamics B2B Project & Communications Center for managing trading partner compliance with: Operational Policies System Rollouts Legal & Regulatory Compliance Corporate Social Responsibility & Risk Expert Services Improve performance of B2B relationships using rich collaboration B2B workspaces Collaborative workflow for disputes and issue management Scorecarding execution Slide 10
Scope of GXS RollStream Information Management & Registration Registration Expression of Interest and Prequal New TP Request Process New TP Registration Forms & Agreements New TP Information Iterative Review Internal Multi-party Approval Workflow Registered TP Master Data Rework Rework Information Mgmt. Directory On-boarding & Enablement Mapping & Translation Data Validation & Quality Testing & Tracking Expansion & Expert Services Legacy Oracle SAP Procure-to-Pay ERP & MDM Document Mgmt. (Flexible API, Stand alone I/O and SSO) Slide 11
Case Study: GXS B2B Community Management Supplier Information Management Supplier Registration Electronic Invoicing Slide 12
Case Study Environment Background Largest cable operator and home Internet service provider in the United States Systems in use: GXS Managed Services for EDI with our large vendors Specialized technology vendor for e-invoicing with 3,000 SMB vendors Oracle ERP for vendor management 2010 paperless initiative Eliminate paper Increase visibility Slide 13
Case Study Environment Background Largest cable operator and home Internet service provider in the United States Systems in use: GXS Managed Services for EDI with our large vendors Specialized technology vendor for e-invoicing with 3,000 SMB vendors Oracle ERP for vendor management 2010 paperless initiative Eliminate paper Increase visibility Vendor Information Management Challenges!!!! Regulatory Risk Cost of vendor engagement & administration Downstream impact of poor data integrity during vendor registration Impact of slow vendor setup and poor visibility to the process Slide 14
GXS RollStream Solution Information Management with Registration Workflow Implemented GXS RollStream Information Management Information Management Compliance Performance Rolled out an automated vendor registration workflow Part of total GXS B2B Community Management solution, including electronic invoicing Enterprise-class with Oracle and web form integration GXS RollStream Community Management Platform Community Information Management Directory Registration Workflow ERP Adapters Information Security Web Forms / Excel/MS Dynamics B2B Project & Communications Center for managing trading partner compliance with: Operational Policies System Rollouts Legal & Regulatory Compliance Corporate Social Responsibility & Risk Expert Services Improve performance of B2B relationships using rich collaboration B2B workspaces Collaborative workflow for disputes and issue management Scorecarding execution Slide 15
Process Overview New TP Request Process New TP Registration Forms & Agreements Rework New TP Information Iterative Review Internal Multi-party Approval Workflow Rework Registered TP Master Data Information Mgmt. Slide 16 2011 Directory GXS, Inc. Oracle
Capabilities Now Presented To Vendors Slide 17
Solution Screenshot Highlights Copyright 2011, GXS Slide 18
Comcast Team Members Have a Simple Automated New Vendor Request Process Slide 19
Internal Pre-approval Controls Ensure Governance over Supplier Addition Slide 20
Suppliers Self-Serve Their Log In Slide 21
Create Appropriate Company and Contact Profiles Slide 22
Simple, Comprehensive Information Collection Slide 23
Flexible Custom Field Maintenance and Self-Policing Completion Prompts Slide 24
Electronic Attestations and Clickwraps Embedded in the Process Slide 25
Internal Comcast Team of Requestors & Approvers Has Own To-Do List Dashboard Slide 26
Full Review and Approval Controls For Comcast Team Members Associated with Request Slide 27
Management Information Dashboards Enable Visibility, Address Bottlenecks that Hinder Time to On-Board Slide 28
Vendors Have a Simple Self-Serve Gateway after Registration Slide 29
RollStream API Enables Seamless Data Exchange with ERP / Procure-to-Pay Slide 30
Benefits Reduced cost of vendor information management Reduced risk of legal and regulatory fines and penalties Improved speed to register and on-board vendors (Enabled over 4,000 in last 6 months) Improved productivity, accountability and visibility to overall process of registration Reduced data quality and integrity risks that lead to lack of ability to trade with or pay suppliers Establishes governance process for reducing necessary growth of supplier base and one-time vendors Slide 31
Additional Solution Highlights Enabling Low TCO for Supplier Information Management Using GXS RollStream Comprehensive security and governance Flexible data model and selfconfiguration Slide 32
Customer Success and Scalability GXS RollStream implemented globally and in multiple industry sectors Retail Healthcare Financial Services Telco & Entertainment Distribution a Largest retailer in Europe and 5th largest globally Implemented ERP Rollout Management Supplier Registration Improved community contact accuracy 60% Reduced lead time to implement Oracle ERP by 6 months Reduce lead time for new supplier registration over 50% Multi-country execution Largest branded medical surgical healthcare distributor in the USA Implemented Supplier Information Mgmt Supplier Registration Ship Discrepancy Issue Mgmt Reduced supplier ramp time by over 30% Increased revenues by $1.48m/yr by accelerated time-tomarket for direct goods Reduced forced/over payments by $2m/yr Slide 33
Summary Strategic imperative Cost, CSR, Risk Management, Auditability Tangible $ROI and risk drivers GXS RollStream enables lowest cost to serve by offering a cloudbased solution that has low TCO for implementation and maintenance Registration applies to suppliers, partners, customers, merchants, contractors, distributors Slide 34
Thank You Q&A To request a demo of GXS RollStream Contact your GXS Sales Executive or Customer Manager Submit a request to meet with your local GXS sales organization under Contact Us Americas: www.gxs.com EMEA: www.gxs.co.uk May 12, 2011 Slide 35 2009 GXS, Inc.