ANY TIME ANY PLACE ANY WHERE JOEL SWEENEY and SHAUN BENNETTS XPERTEX
ABOUT XPERTEX Joel Sweeney Director and Co Owner Shaun Bennetts Managed Services Director Based in Hertfordshire; Opening a new office in Cardiff Independent Technology Services Provider built on trust and reliability We provide expertise in solution design, implementation and support, programme and project delivery resourcing Work with Clients across all sectors; Commercial, Not for Profit, Government and Healthcare 25 Permanent Staff and 30 Associates Privately funded with no debt
ANYTIME ANYPLACE ANYWHERE A Large Government Client selected Xpertex to design and implement the following Mobile Project
Project Bond Requirements: The use of BYOD Technology in a Central Government environment To ensure the security of corporate applications and data To integrate COTS Products into a single, seamless solution To control the deployment of corporate applications To allow secure file collaboration between users irrespective of device To protect business resources and information To provide remote support for mobile users
THE CHALLENGE Allow access to Corporate and Personal Applications Provide Full Lifecycle Device Management and MI Reporting Facilitate sharing of information throughout the organisation Provide strong Information Assurance Security Measures
THE RESPONSE Employ BYOD technology to allow access to Corporate Data and Services Use MDM Software to Control, Deploy and Manage Corporate Data and Services Provide a Private Corporate DropBox that can be accessed from any device, locally or remotely Implementation of Two factor authentication Use Xpertex support model
BYOD TECHNOLOGY SOLUTION USED - GOOD Functionality Preserves existing device Applications users can continue to use maps, Facebook etc albeit unsecured Secure Email, Contacts, Calendar Tasks etc via Microsoft Exchange or Lotus Domino Secure Web browser allows access to corporate Intranet and Web Applications Allows sharing, collaboration or workflow between applications within the secure container Multiple Device Support - for Android, ios, Symbian and Windows 7 devices (Windows 8 in July 2013) Central management through Policy
BYOD TECHNOLOGY SOLUTION USED - GOOD Security Unique Secure Container approach (AES-192 or AES 256-bit) No Central storage of encryption keys Ability to secure data AND applications on remote device Two factor access to secure environment i.e. Office, Instant Messenger or internal bespoke applications Remote wipe and Time bomb options remove only Good Containers Users email, web Facebook and other apps remain
MDM SOFTWARE IMPLEMENTED - FANCYFON Full Lifecycle Device Management Manages the entire lifecycle of every mobile device in the fleet, with over-the-air provisioning, configuration, application updates, security monitoring, and data backup/restore Range of diagnostic tools provide detailed data on the mobile infrastructure, enabling reports and failure alerts to be generated, and the root cause of performance issues to be identified, improving the speed of problem resolution Reports Jail-broken devices, SIM calling records all in real-time Central Policy-based enforcement of device settings, security options and applications, including Exchange mail configuration, camera use, Siri enforced VPN etc
PRIVATE DROPBOX SOLUTION - RES HYPERDRIVE Cross Platform support Allows users to seamlessly access their data through Windows Explorer, Mac Finder, Web browsers, and across different smartphone and tablet platforms eg. Android, Blackberry, ios, Symbian, Windows Phone Collaboration Personal Drives and Team Drives allow for secure collaboration The ability to easily share files with contacts in and outside of an organization through a direct secure link Security Time and access restrictions: how many times, till certain date, password protected Remote wipe capabilities and shred of encrypted drive on a specific device: doesn t affect other replicas/devices Encrypted (AES256) virtual drive - NOT a folder so is protected against disk or media removal and/or ownership taken of file system
Good NOC The Solution FancyFon MDM RES Hyperdrive DropBox Corporate Email Good GFE Server Public Gateway Corporate Gateway Good GD Server Web Application Proxy Internal Web Application
SUPPORT MODEL USED XPERTEX MANAGED SERVICES Management IT Support Services Business Services Network Management Services Infrastructure Services Demand Management Services Programme and Project Services Data Centre Management Services Security Management Services DR and Business Continuity Services Product Management Services Xpertex Flexible Service Xpertex Platinum Service Xpertex Platinum Plus Service Xpertex Ultimate Service
This is a high level overview of a comprehensive Mobile Working solution that was presented recently to an audience of IT Directors and senior managers representing a wide range of commercial and public sector organisations. Due to the nature of the customer, we are not able to provide too much detail here, but we would be happy provide further details (as appropriate) discuss any specific requirements you may have and to offer a tailored solution for your needs. Contact info@xpertex.co.uk for details