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Name of Policy Description of Policy Policy applies to Certificate IV Business Administration Policy This policy describes the philosophy behind ACU supporting staff to undertake the Certificate IV Business Administration as well as the process of calling for and selecting applicants and awarding scholarships. University-wide Specific (outline location, campus, organisational unit etc.) Staff Only Students Only Staff and Students Policy Status New Policy Revision of Existing Policy Description of Revision Approval Authority Governing Authority Responsible Officer Vice-Chancellor Chief Operating Officer Director, Human Resources Approval Date 25 March 2014 Effective Date 25 March 2014 Date of Last Revision Date of Policy Review* * Unless otherwise indicated, this policy will still apply beyond the review date. Related Policies, Procedures, Guidelines and Local Protocols

Table of Contents 1. Background Information... 3 2. Policy Statement... 3 3. Policy Purpose... 3 4. Eligibility... 3 5. ACU Certificate IV Business Administration Scholarship Arrangements... 4 6. Procedures... 4 7. Policy Review... 5 8. Further Assistance... 5 Certificate IV Business Administration Policy Page 2 of 5

1. Background Information ACU has identified that the ongoing development and maintenance of effective administrative and business skills needs to be given significant priority. This includes the individual skills in educational, professional and administrative capabilities for those who seek operational improvements within their roles. The aim of providing opportunities for staff to undertake an ACU supported administrative and business program is to ensure that the University has appropriately trained staff to achieve the ACU Strategic Priorities. 2. Policy Statement The University encourages the professional development of administrative and business related practical skills designed to enhance existing skill sets and improve efficiency, productivity and professionalism by providing the opportunity to undertake the Certificate IV Business Administration Program. 3. Policy Purpose This policy outlines the content of the Certificate IV Business Administration, eligibility requirements and procedures involved when applying for an ACU Scholarship. 4. Eligibility The program is aimed primarily at Professional Staff in an office support, administration, executive assistant, executive officer, personal assistant, reception, customer service, coordinator or assistant role who is either a continuing or fixed-term staff member and: Currently does not have a recognised Degree or Diploma by the Australian Government; Has full support of their nominated supervisor to undertake the program as outlined in their individual Performance Review Plan Professional and Career Development Plan; and Is committed to complete the Certificate IV Business Administration within the 18 month period. 4.1 ACU Support for Staff The University offers a scholarship to eligible staff covering full costs of the Certificate IV Business Administration. An eligible staff member approved to undertake the Certificate IV Business Administration has access to the University s Study Support provisions as outlined in the Study Support Policy. 4.2 Content of the Certificate IV Business Administration The Certificate IV Business Administration is a nationally recognised qualification. The key elements of such a program are: developing complex business documents administering projects developing and using complex spread sheets building and leading teams Certificate IV Business Administration Policy Page 3 of 5

arranging business travel preparing routine financial reports coordinating implementation of customer service strategies The basic program contains 10 units that describe the content of the program. Shown below is a list of units offered as part of this program. Course structure Total Units: 10 Design and produce text documents Organise meetings Design and develop complex text documents Organise business travel Co-ordinate implementation of customer service strategies Implement and monitor WHS policies, procedures and programs to meet legislative requirements Develop and use complex spreadsheets Write complex documents Develop teams and individuals Process payroll Make a presentation 5. ACU Certificate IV Business Administration Scholarship Arrangements The level of support offered to successful Certificate IV Business Administration scholarship applications includes full tuition fees to complete the program within a period of 18 months. 5.1 Obligation to Repay The staff member must enter into a written agreement through the ACU Certificate IV Business Administration Application Form, to repay any amounts paid on behalf of the University for enrolment and tuition under this policy if the staff member; Voluntary terminates employment prior to the end date of the Certificate IV Business Administration; Fails to provide assessments to support the passing of the program; Withdraws from the program post the withdrawal deadline date (4 weeks upon course commencement date); and Fails to complete the program within the specified 18 month completion period. The amounts to be repaid will be proportionate to the number of uncompleted units. Any waiver of this obligation must be approved by the Director, Human Resources. 6. Procedures 6.1 Call for Applications In September each year, applications will be called from eligible staff to apply for a Scholarship to undertake the Certificate IV Business Administration commencing in the following year. Applications must be on the relevant Scholarship Application Form. Certificate IV Business Administration Policy Page 4 of 5

Applicants must complete Part A of the Scholarship Application form and have their nominated supervisor complete Part B. Only application forms that have been fully completed and supported by the applicant s nominated supervisor will be considered. 6.2 Scholarship Selection Applications will be reviewed against the eligibility criteria and the merits of the application. Human Resources will review and consider applications for the Certificate IV Business Administration. 7. Policy Review The University may make changes to this policy and procedures from time to time to improve the effectiveness of its operation. In this regard, any staff member who wishes to make any comments about this Policy may forward their suggestions to Human Resources Advisory Service on x 4222. 8. Further Assistance Any staff member who requires assistance in understanding the Certificate IV Business Administration Policy and Procedures should first consult their nominated supervisor. Should further advice be needed, they should contact HR Advisory Service on x 4222. Certificate IV Business Administration Policy Page 5 of 5