2012 uptimedevices.com

2012 uptimedevices.com

Contents Product Overview...3 Installation...4 Web Interface Orientation...5 Web Interface (Login Screen)...6 Summary Screen...7 Sensors Screen...8 Sensor Names...9 Graph...10 Alerts Screen (Email)...11 Modem...12 SNMP Traps...13 Security Screen...14 Sys Info Screen (Network Connectivity...15 SNMP Information...16 Data Presentation...17 Modem Setup and Pinout Guide...18 Downloading Firmware Updates.....19 2

Sensor Hub/Sensor Hub Pro Manual Product Overview The Sensor Hub was designed to monitor environmental conditions. It has sensor ports (RJ-45) that feature our unique autosense technology. This technology allows the user to plug any Uptime Devices sensor into the device without having to change any settings. Simply plug the sensor into the sensor port and the device will be ready to receive and monitor inputs from that sensor. There are many different sensors that are compatible with theses devices: temperature sensors, humidity sensors, water detector sensors, security sensors, voltage sensors, and more. Each of the Sensor Hub devices have an Ethernet port that lets it to be connected to a network with an assigned IP address. This allows the user to access the device s interface via an Internet browser. Each unit features a modem port (RJ-45) that allows the device to be connected to a serial modem allowing the user to receive pages from the device when certain situations have been detected. Each unit is a full-duplex device that support maximum data transfer rates of 10/100 Mbps. Sensor Hub FRONT VIEW BACK VIEW Sensors Power and Port Indicators Ethernet Modem Power Sensor Hub Pro FRONT VIEW Power and Port Indicators BACK VIEW Sensors Ethernet Modem Power 10 Port Dry Contact Internal Temp./Humidity Sensor 3

Installation In order to use your device, you must physically attach it to your network with a straightthrough cat5 cable using the 10BASE-T (RJ-45) connector labeled Ethernet. Once the device is connected to your network, it must be assigned an IP address. Consult your network administrator for an IP address that is appropriate for your network. When your device is assigned a new IP address, it is saved in the Electrically Erasable Programmable Read-Only Memory (EEPROM). Hence, the device will retain is IP address even after power is recycled. Using IPSet.exe to Assign the IP Address 1 2 3 4 The IPSet program located on the CD that was included with your device is designed t o run on a Microsoft host. Simply run the IPSet.exe le and a small window will open. Do the following: 1. Enter the desired IP IP Address. 2. If necessary Subnet. Typically, the IPSet program will automatically enter the Subnet Mask as you are entering the IP Address. 3. If neccessary Default. 3. MAC Address. Y 4. Click the Apply button. If the IP Address was successfully assigned, there will be an indication of such in the Status Using ARP to Assign the IP Address This method may be preferable if you are not using a Microsoft host. Open a command prompt and do the following: 1. Type: arp s [IP Address] [MAC Address] Ex: C:\> arp s 192.168.0.100 00-08-67-FF-ED-BB Note: The MAC address of the device can be found on the sticker located underneath the device. 2. Type: ping [IP Address] Ex. C:\> ping 192.168.0.100 NOTE: The IP Address must be the same IP Address in step 1. 5 4

Using DHCP to Assign the IP Address DHCP stands for Dynamic Host Protocol. If the IP Address on the device is set to DHCP (See 16), the device will a to a DHCP P address. all nodes on the network and if necessary is forwarded by to a DHCP server. The DHCP server responds by the device a new IP address and a lease period. When the lease period reaches the renew time, typically one half of the lease period, the device will send a to the DHCP server that it an IP address to renew its lease period. If the DHCP server responds, the lease is renewed for a period of time determined by the server. If the DHCP server does not respond the device periodically resends the the rebind period, which is normally 7/8 of the lease period. At this time the device a broadcast for any DHCP server in the enterprise. If a server responds, then the lease is renewed. If no server responds then at the end of the lease, the device will take its IP address off of the network while to periodically broadcast a to any DHCP server. If the device has a static IP address it will no send DHCP If later wish to DHCP back on can do that the Web-based interface. NOTE: Y have a DHCP server to this type of IP Address Many have DHCP servers. See DHCP server s handbook for more information on how it IP addresses and lease periods. Web Interface Orientation The names and data representation of the environmental sensors that are connected to the device are color-coded the web interface to indicate their They Gray - Indicates that the port is not in use. Green - Indicates a normal state. Yellow - Indicates a warning state. Red - Indicates critical state. once: The Apply The Close The Graph The Log Out r. The Refresh The Reset The Test 5

Web Interface Login Screen Once your device has been properly installed you can view its web interface using an internet browser such as Microsoft Internet Explorer. Simply enter your device s IP address into the browser. 3 5 4 6 1 2 1. The default user account is admin. See page 14 for information on how to create other user accounts. 2. The default password for the default user account admin is blank See page 14 for information on how to set up passwords for other user accounts. 3. This refers to your devices model type. 4. See page 19 for information on how to update your devices 5. This refers to the IP address that your device was assigned. See pages 4 or 15 for information on how to set or change your device s IP address. 6. This is your device s MAC address (also found on the sticker located underneath devices in the world. Once you have entered your user name and password click OK. 6

Summary Screen After successfully logging into your device, the Summary Screen will load. Once logged in, you can access this page by clicking the Summary tab at the top of the web interface. 1 1. Summarizes the data provided by the sensors that are plugged into your device. are blank. See page 9 for information on how to create these names. The Value column represents the reading from the corresponding sensor. The Status column shows what state the monitored area is in based on the readings from the corresponding sensor how the sensors readings affect the status. 7

Sensors Screen You can access this page by clicking the Sensors tab on the top of the web interface. 1 3 2 1. The names of the sensors that are currently plugged into the device. If a user has not named the sensor, its default name, such as Temperature Sensor 1, will appear here. Clicking on one of these links will bring up the information corresponding to it. 2. The list of the sensors that are compatible with your device. Selecting a name in this list will display the sensor s information. If the sensor you selected is not currently plugged into the device you will still be able to see its data and make. changes to it. 3. The information that corresponds to the selected sensor. Depending on the type of Description: Describes the sensor type and the location of the sensor (which port it is in). These descriptions are read only (the user cannot change them). Status: Describes the status of the area being monitored relative to the user s inputs. Most sensors have the states Normal, Critical, and Not Present. Some sensors have the states: High Critical, High Warning, Normal, Low Warning, and Low Critical. Current Value: Displays what the sensor is currently reading. If the sensor is not y. If the sensor is an openclose state sensor, such as a water sensor, it will read water or no water. The current value of temperature or humidity sensor is the value of the current temperature or humidity in the monitored area. High Critical to Low Critical: Here, the user enters threshold limits that are used to determine the status of the monitored area. In the slide above (assuming that the humidity sensor is now online), if the humidity of the monitored area rose to 100, the device would indicate a state of High Warning at 81 and a state of High Critical at 91. 8

Normal State: Indicates the normal state of an open-close state sensor. Rearm: A sensor s value must change by this amount before its state is changed. This prevents a sensor from generating many alerts when it moves repeatedly above and below a threshold limit. Calibration: Some sensors, such as temperature, can be adjusted for local conditions. The value entered is added to the sensor reading to create an adjusted current value. The range of integers that can be entered is 100 to 100. Click the Graph button to display a plot of the data points gathered by the sensors attached to your device. See page 10 for more information. Click the Sensor Names button to edit the sensor s names. Sensors Screen: Names You can access this page by clicking the Sensor Names button. By default, the names in this location are blank. Names cannot exceed twelve characters. In the screen shot above, if the user entered the name Server Temp in the rightmost name of the Temperature row, any temperature sensor connected to sensor port #2 will be denoted as Server Temp. To rename or delete a name from one y. 9

Sensors Screen: Graph You can access this page by clicking the Graph button on any page located on the Sensors page. The graph plots the data points gathered by the sensors. The most current data plot is shown on the right side of the graph. To zoom in on an area of the graph, click on the graph and drag the mouse downward to draw a box around the desired portion of the graph. You cannot zoom closer than 10 units on the Y-Axis or 6 units on the X-Axis. To zoom out, do the same as if you were zooming in, but drag the mouse upward. Your Device stores up to 1,440 data samples for each sensor. Sensor data samples can be stored every minute, minutes, ten minutes, or minutes. (To set the data sample rate go to the Data Presentation submenu under Sys Info) These sample rates correspond to 24 hours, 5 days, 10 day, and 15 days of samples. Sensor data samples are lost when the unit is turned off and on or when a sensor is taken and the placed back online. You can use SNMP to sample sensor data at a different rate or to store larger amounts of data. To setup SNMP Traps please refer to page 13. The All button displays the plots with the current data point determining the maximum limits of the graph. The Limit button displays the plots with the threshold limits bounding the graph. 10

Alerts Screen (e-mail) You can access this page by clicking the Alerts tab on the top of the web interface. 1 2 5 3 4 Based on the threshold limits entered by the user (see page 8), the device will report the state of the monitored area or monitored device via email, paging methods, or SNMP traps. Once a threshold has been broken in any direction, the device will send an alert to the user based on the contact information. Example: If the High Warning threshold limit of a temperature sensor is set to 80 F and the temperature of the monitored area rises to 81 F and back down to 79 F, the user will receive two alerts; one declaring a High Warning status, and the other declaring a Normal status. The alerts are sent in that order. 1. Click this link to set up the email alerts feature. 2. Click this link to set up the modem alerts feature. See page 12 for more information. 3. Click this link to set up trap directive polling. See page 13 for more information. 4. Select the time Interval in which your device sends alerts while the monitored area is in a warning or critical state. Your device will never send multiple alerts if it detects a normal state. 5. alert message: Send Mail on Error: Enable the email alert feature. Mail From: The email address that will be composing and sending the alert. Mail To: The email address that will be receiving the alert. Carbon Copy #1- #3: Additional email addresses that will receive the alert. Outgoing Mail Server: The mail server of the email address in the Mail From for this information. Using a mail server of the form mail.uptimedevices.com 11

Alerts Screen: Modem You can access this page by clicking the Modem link on the left margin of the Alerts page. Entering this information will allow your device to send a message to an external modem. (See page 18 to learn how to connect your device to a modem). Select Yes in the Call on Error drop-box to enable this feature. Enter your country code only if you are located outside the United States. Select a value in the Message Delay Drop-Box to indicate the amount of time, after a connection has been established, your device waits to send the alert. 12

Alerts Screen: SNMP Traps You can access this page by clicking the SNMP Traps link on the left margin of the Alerts page. To allow a Network Management Station (NMS) to receive and interpret a trap from your device, change the trap State to On and enter the IP address of the NMS in the Destination IP (The NMS is the computer that has the Network Management Software running on it.) Your device is capable of sending traps to four different NMSs. Community names are designed to allow network administrators to clump network entities together into groups. This is useful because an NMS can be to process traps received from one or more unique communities. 13

Security Screen You can access this page by clicking the Security tab at the top of the web interface. 1 2 Creating a New Account To create a new account you must be logged in as a user with administrative privileges. First, select Add New User from the drop box, and then enter the desired name, password, and settings. Modifying an existing account To modify an existing user account you must be logged in as a user with administrative privileges. If you do not have administrative privileges, you are only able to modify your password. If you have administrative privileges, select which account you would like to modify in the drop-box and make the desired changes. 1. Access Write: Gives the user read/write access to the entire web interface, but does not allow them to modify other user accounts. Read: Gives the user read only access to the entire web interface. Users with read only access cannot enter any data into the interface except when modifying their own passwords. Administration: Gives the selected user full read/write access to the entire web interface and the ability to modify other accounts. 2. Inactivity Timeout automatically logged off. IMPORTANT NOTE: If you do not log off the SH-2 the device will not let you log on from another computer using the same account. We recommend that you have at least some type of Inactivity Timeout selected to avoid an inadvertent lockout of your Sensor Hub 2. The Delete button deletes the selected user and their information. 14

System Info Screen: Network Connectivity You can access this page by clicking the System Info tab at the top of the web interface. 1 2 3 4 1. Opens your device 2. Opens your device s SNMP See page 16 for more information. 3. Opens your device See page 17 for more information. 4. Your device s network settings: IP Address: This is the IP address of your device. Note: If you change the value s interface. this change. Subnet Mask: This value is used to determine what sub-network your device is on. This number is dependent on what type of network you have. Default Gateway: This is the IP address of the gateway that grants your network access to hosts and routers outside your network. In many Local Area Networks y. This information is necessary for the email alerts feature to work. Domain Name Server: A DNS is an Internet service that translates domain. names into IP addresses. Example: A server name such as www.uptimedevices.com must be translated into an IP Address before it can be used. This is the job of the DNS. IP Address Acquisition: assigned an IP Address. 15

System Info Screen: SNMP Information You can access this page by clicking the SNMP Information link on the left margin of the system info tab. 1 1. The elements of most standard system s MIB interfaces. MIB Access: (NMS) to have read-only access to your device. Read-Only Community Name: When issuing SNMP Get or GetNext requests s information from an NMS. Read-Write Community Name: When issuing SNMP Set requests from your be processed using this community name. to read or make changes to your device s information from an NMS. 16

System Info Screen: Data Presentation You can access this page by clicking the SNMP Information link on the left margin of the system info tab. Data Sample Rate: s graph Web Page Refresh Rate: automatically refreshes. Temperature Scale: 17

Modem Setup and Pinout Guide Your device must be connected to a modem to allow it to send you a page upon detecting a change in state within the monitored environment. Your device is compatible with modems that have DB-9 or DB-25 serial COM ports. A proper cable must be constructed to allow communication between your device and the modem. This cable connects the RJ-45 connector labeled Modem on your device to the serial port on the modem. The following pinout guide will aid you in building the correct cable. Please contact an Uptime Devices technical support representative for more information on constructing these cables (See contact information). Your device to DCE (Modem) Cabling RJ-45 Signal Description DB25 DB9 Your DCE Pin # Name Pin# Pin# Device Modem 1 DTR Data Term Ready 20 4 Output Input 2 CTS Clear to Send 5 8 Input Output 3 GND Signal Ground 7 5 4 TXD Transmit Data 2 3 Output Input 5 RXD Receive Data 3 2 Input Output 6 CD Carrier Detect 8 1 Input 7 RTS Request to Send 4 7 Output Input 8 DSR Data Set Ready 6 6 Input Output 18

Downloading Firmware Updates You must have HyperTerminal to update your device T T TCP/IP s IP address in the Host Address corner of the HyperT Transfer T Send Text File Open HyperT After HyperT T to you device, you must wait about one minute before disconnecting its power. 19

512-328-1800 Fax 512-328-1844 sales@uptimedevices.com www.uptimedevices.com While every precaution has been taken to ensure accuracy and completeness in this literature, Uptime Devices, Inc. assumes no responsibility, and disclaims all liability for damages resulting from use of this information or for any errors or omissions. 2012 Uptime Devices, Inc. All rights reserved throughout the world. Speci cations are subject to change without notice. All names referred to are trademarks or registered trademarks of their respective owners. Uptime Devices, Inc. and its logo are registered trademarks of Uptime Devices, Inc.