Effective Use of Two Stage Alarms & Voice Communication Systems



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Effective Use of Two Stage Alarms & Voice Communication Systems Approving These in Fire Safety Plans Sean Tracey, P.Eng., MIFireE Canadian Regional Director NFPA

Outline of the Presentation Background Overview of Fire Alarm Provisions Code provisions for voice systems Advantages Hurdles Fire Safety Plan Considerations Resources

Background Why begin to look at this? National Capital Region issues The selection and effective use of alarm and comms systems has an impact on fire ground operations

World Trade Center Disaster September 11 th, 2001 NFPA only Standards Developer on initial BPAT Recommended changes from NIST studies being forwarded through TCs NFPA forms High Rise Advisory Council

Chicago Fire October 17 th, 2003 Around 5 pm Storage closet on the 12 th floor 6 fatalities Major recommendations regarding sprinklering, employee training, and fire department operations

Fire Alarm Systems Purpose of a fire alarm system Notify occupants of a fire Signal indicating an emergency Occupants to start required evacuation On activating give sufficient time for evacuation.

Code Requirements Note: NFPA has different terminology including general evacuation alarm, private mode and pre-signal mode

Fire Alarm Systems One Stage vs. Two Stage Single stage: upon the operation of any manual station, waterflow detecting device, or fire detector, cause an alarm signal to sound on all audible signal devices in the system

Two stage: Fire Alarm Systems One Stage vs. Two Stage a) alert signal upon the operation of any manual station, waterflow detecting device, or fire detector, b) Automatic alarm if not acknowledged within 5 min of its initiation, and c) have manual stations, that causes an alarm signal to sound Allows supervisory staff to investigate as well can allow for zoning

3.2.4.3. Types of Fire Alarm Systems A single-stage system in a Group F, Division 1 occupancy, A 2-stage system in a Group B occupancy, A single- or 2-stage system in a Group B, Division 3 occupancy where the building is 3 storeys or less, and A single- or 2-stage system in all other cases. Technically you can have a single stage fire alarm system in a high-rise office tower or hotel. Should this impact the design of means of egress and fire safety plans?

Fire Alarm Systems One Stage vs. Two Stage Two-stage alarm systems are normally used if programmed evacuation is required or if a general alarm would cause undue distress to the occupants, for example in health care facilities. Reduces the potential for false alarms In high buildings this can facilitate the staged evacuation and thus reduce the impact of the evacuation on the means of egress

Voice Communications Systems NBC 3.2.6.8. High Buildings A voice communication system conforming to Article 3.2.4.22. shall be provided in a building if a) the floor of the top storey is more than 36 m above grade, or b) a floor area or part of a floor area located above the third storey is designed or intended for use as a Group B, Division 2 or 3 occupancy.

Voice Communications Systems NBC also requires those with more than 1000 occupants and having a two stage alarm system to have voice communication systems to facilitate in the evacuation and messaging to the occupants. To operate the alarm system the facility is required to establish a control facility [3.2.6.7]

Comms Centre Requirements a) a two-way means of communication with the central alarm and control facility and to the mechanical control centre from each floor area, and b) intelligible loudspeakers operated from the central alarm and control facility

The Problem Code may require a two stage alarm system but the NFC does not mandate that this be used This can result in inconsistent application within a jurisdiction impacts operations! The best solution is to have consistent requirements when approving fire safety plans

Supervisory Staff and Voice Comms Elements in the FSP The training of supervisory staff in the use of the voice communication system, The the action to be taken by supervisory staff in initiating any fire emergency systems until the fire department arrives, Instructions to the supervisory staff and fire department for the operation of the systems referred to in Clause (c), and

Problem with Supervisory Staff Training, and Availability The problem is that supervisory staff may not be adequately trained on how to use the system and may not be confident in its use. Property Owners let these go to alarm Impacts the credibility of the alarm system What happens when supervisory staff are not available or after hours? System goes to alarm

Fire Safety Messaging by Supervisory Staff Intelligible pre-recorded, synthesized, or live messages shall be designed so that the alarm signal in shall be designed so that the alarm signal in a 2-stage fire alarm system can be selectively transmitted to any zone or zones while maintaining an alert signal or selectively transmitting voice instructions to any other zone or zones in the building

Human Behaviour During Fire Confidence in Emergency Procedures - clear concise messaging by supervisory staff ensures that the building occupants have confidence in the overall alarm system Voice Communications are proven reinforcing queues* -- reduces alarm recognition time

Evacuating People with Disabilities Fire Safety Plan should identify if this is an issue and the procedures to follow Are there adequate features to allow defence in areas of refuge?

Types of Evacuations Total Total staged Partial Relocation Horizontal Vertical

Total Evacuation ALARM Single stage evacuation of a building

Staged Evacuation ALARM Found with 2 stage alarms alarm sent to the fire floor and remaining floors in alert notification.

Horizontal Relocation

Relocation ALARM Relocation Area Two stage alarm - notification of fire floor remainder of building in alert stage.

USFA Special Report Operational Considerations for Highrise Firefighting, April 1996, In some cases, occupants may be safest if they remain in place or evacuate to a floor beneath the fire floor instead of exiting the building. Firefighters should determine as quickly as possible in a fire incident whether a full, partial, or no evacuation is necessary, and communicate their evacuation plan to occupants by using a public address system or other means. Experience shows that occupants will need guidance with evacuation. Waiting until the incident to determine the evacuation plan is too late. Needs to be part of the pre-incident plan and therefore Fire Safety Plan.

Which Type of Evacuation? Occupancy type Risks present Occupant issues Determined in the FSP for the facility by the property owner but this selection impacts FD Ops. Building size (both height and footprint) Building layout presence of zones Building construction Protective features & alarm systems

Means of Egress Capacity & Occupancy Load Module 3-28 Module 3-28

An example of queuing. Photo taken by John Labrioladuring WTC evacuations.

An example of cross flow. Photo taken by John Labrioladuring WTC evacuations.

FD Operations Impact on operations Cross flow Can t commence stairwell attack Staging of apparatus Fire service is expected to take over voice comms on arrival SOPs needed when two stage alarm systems are present with voice comms

FD Operations No consistent standards or procedures adopted for this Need procedures on how they will direct occupants to evacuate. Has a direct impact on FD considerations Pre-Incident plans reflect what expectations are of building owners SOPs needed to clarify this so building owners will understand their responsibilities

Advantages of Effective Alarm System to Tenants/Occupants Greater confidence in systems Potential for injury is reduced Lessens the impact of false alarms on Lessens the impact of false alarms on workplace productivity

Advantages of an Effective Alarm System to Fire Services Proven better managed evacuations More effective fire ground operations Reduces the potential for cross flow Quicker setup in stairwell Smoother transition to take over of facility communications

Advantages of an Effective Alarm System to Property Owner Enhanced trust in reliability of voice systems Less lost time due to false alarms Lessens potential liability for injuries during false alarm evacuations Disadvantage need a greater emphasis on supervisory staff training on use of the system and messaging (technically required by the code)

Fire Safety Plans Opportunity to effect change must be approved by the local AHJ Consider an SOP for when two stage alarms with voice comms are present They must use the voice system Training & exercises for Supervisory Staff Examples of community fire safety plan templates can be downloaded on the web

Additional Requirements for FSP/Supervisory Staff Training Outline expectations for maintenance and testing of the system Clearly identify expectations of employees during alert and alarm stages and evacuation type required FD should consider a standardized FSP for all fire safety plans with 2 stage alarms and voice systems Example provided with the presentation

Additional Requirements for FSP/Supervisory Staff Training Have a working knowledge of the building fire and life safety systems. Ensure the building fire and life safety systems are in operating condition. Arrange for a substitute in their absence. Daily, monthly and yearly checks of voice and alarm systems as required by the Fire Code

Additional Requirements for FSP/Supervisory Staff Training Consider having standardized messaging or scripts for staff to follow Should have staff training using realistic scenarios to walk through the scripts

Resources NFPA Guide to Introduction to Employee Fire and Life Safety 2001 USFA Special Report: Operational Considerations for Highrise Firefighting - USFA-TR-082/April 1996

10 of the 29 scholarships to attend went to Canadians Including 4 from BC Continue to work to improve fire safety messaging EMAC Approved Messages - as a downloadable resource Fire Prevention Week Theme 2012 Fire Prevention Week - Have 2 Ways Out

PTSC-Online NFPA became a gold level sponsor in 2011 Dedicated NFPA section on the site Use for policy development and sharing materials Presentation and an opportunity to participate in a discussion forum available at: www.ptsc-online.ca

Conclusion The effective use of voice comms with 2 stage alarm systems have been proven to enhance confidence in the alarm system Fire department operations are directly impacted by facilities use of these systems Standardize practice that uses the benefits of these systems and effective staff trainig benefits all

CONTACTING US Canadian Regional Manager: (bilingual service) Sean A. Tracey (613) 830-9102 (W) (613) 841-1929 (F) stracey@nfpa.org Web sites: www.nfpa.org Presentation and an opportunity to participate in a discussion forum available at: www.ptsc-online.ca