Cash Reporting Scheduler User Guide

Cash Reporting Scheduler User Guide J.P. Morgan ACCESS sm

Created: June 2008 Last Modified: October 22, 2010 Software Version: 2.0 This document contains information that is confidential and is the property of JPMorgan Chase & Co. It may not be copied, published, or used in whole or in part for any purpose other than as expressly authorized by JPMorgan Chase & Co. All trademarks, trade names, and service marks appearing herein are the property of their respective owners. SecurID is a registered trademark or trademark of RSA Security Inc. in the United States and/or other countries. JPMorgan Chase & Co., 2010. All Rights Reserved.

Table of Contents Table of Contents... 2 Welcome... 4 Features... 4 Entitlements... 5 About This Guide... 5 Online Help... 5 Additional Product Information... 6 Contacting Technical Support... 6 Help Desk Centers... 6 Getting Started... 7 Prerequisites... 7 Cash Reporting Scheduler Entitlement... 8 Installing Cash Reporting Scheduler... 8 Standard Installation... 8 Installation as a Service... 9 Installation Instructions... 10 Creating Your First Certificate... 14 Activate Your Certificate... 19 Configuring a Polling Schedule... 19 Setting Download Destination, Printer and Proxy Settings... 21 Add/Modify Download Destinations... 22 Add/Modify Proxy and Connection... 23 Saving Reports in Cash Balances and Transactions... 25 Features and Functions... 29 Starting and Stopping the Cash Reporting Scheduler... 29 If You Forget Your Password... 30 User Interface... 31 Creating or Modifying a Polling Schedule... 32 Configure Scheduler Buttons... 32 Event Notification... 33 Failed Polling Session Notifications... 35 Managing Auto-Print Reports... 36 Table of Contents Page 2

Post Download Processing... 37 Managing Data Files... 38 Managing Certificates... 39 Create a New Certificate... 39 Revoking a Certificate... 41 Viewing Logs... 43 Frequently Asked Questions... 45 Installation FAQs... 45 Index... 48 Table of Contents Page 3

Welcome 1 Welcome to J.P. Morgan ACCESS SM Cash Reporting Scheduler. This is a client application that you install on your local computer. It enables you to automate the retrieval, storage and printing of J.P. Morgan ACCESS Cash Balances and Transactions reports in an unattended mode according to a preset schedule. The Cash Reporting Scheduler works in tandem with the J.P. Morgan ACCESS Cash Balances and Transactions application. You can save and schedule reports to which you are entitled using the existing Save a Report functionality in J.P. Morgan ACCESS. You can then create a polling schedule and select reports to download and save in the client side Cash Reporting Scheduler. Online reports in Adobe Acrobat (PDF) format can also be selected for automatic printing on download. Features Security Installation Internet Connection Schedule Polling for Saved Reports The Cash Reporting Scheduler has two levels of security. Each user must be entitled by a Security Administrator to use the Scheduler. In addition, the user must create a digital certificate and submit it to the Bank. The Cash Reporting Scheduler client application is easy to install using an installation wizard. It can be installed as an Application or a Service. The Cash Reporting Scheduler will try to set up your internet connection by automatically detecting your proxy server and firewall settings, or you can configure the connection manually based on your environment. Use the Configure Scheduler tab to set a customized daily or weekly schedule to poll Cash Balances and Transactions for available reports and export files that can be downloaded in unattended mode. Note: If you have installed Cash Reporting Scheduler as an Application on your PC, be sure that your computer is in a logged on mode and Cash Reporting Scheduler is running during the hours when downloading of reports is scheduled. Configure Storage and Printer Options Designate a destination folder for storing reports and export files that are automatically downloaded from Cash Balances and Transactions, and select a printer to autoprint online reports in Adobe Acrobat (PDF) format. Welcome Page 4

Download and Auto-print Reports Manage Certificates View Log Email Notification Post Processing All reports that are saved and scheduled in Cash Balances and Transactions are available for polling by the Cash Reporting Scheduler. Online reports in Adobe Acrobat (PDF) format are also available for the Auto-print option on the Manage Auto-Print Reports tab. Note: Do not turn off your printer if you want Cash Reporting Scheduler to auto-print reports after work hours. Before you can use the Cash Reporting Scheduler, you must submit a certificate for authentication by the Bank. The Manage Certificates tab enables you to create, activate, deactivate, delete or revoke certificates as needed. The Cash Reporting Scheduler provides log files that record the downloading and printing of reports, as well as other operations of the Scheduler. Configure Cash Reporting Scheduler to automatically email a file that has successfully been downloaded; send email alerts when a report is successfully downloaded or when a polling session fails to download all reports. After downloading a file, configure Cash Reporting Scheduler to automatically process reports/files to another application. Entitlements To use the Cash Reporting Scheduler, the user requires a separate J.P. Morgan ACCESS SM entitlement. Your Security Administrator (SA) grants the entitlement that allows you to create a polling schedule and download and print reports using the Cash Reporting Scheduler. For additional security, you will be required to submit and maintain an active digital certificate that is approved by the Bank. Instructions for managing certificates are included in this guide. About This Guide This guide is prepared for J.P. Morgan ACCESS SM clients who are entitled to use the Cash Reporting Scheduler application. Links Hypertext links in this guide appear as blue text. Click a blue text link to move to the referenced information. Notes Tips and information of special interest are found as notes. Online Help Help topics are available from the Cash Reporting Scheduler window. To view the help topics, select Help Contents from the Help menu. Welcome Page 5

Additional Product Information Contacting Technical Support The J.P. Morgan ACCESS SM Cash Reporting Scheduler has links to several sources of product information and assistance, including Hints, FAQs, and Product Guides. You may also refer to the J.P. Morgan ACCESS Cash Balances and Transactions User Guide for instructions for saving and scheduling cash management reports. The saved reports can then be scheduled for download or printing in unattended mode using the Cash Reporting Scheduler. The User Guide is available on the J.P. Morgan ACCESS portal. J.P. Morgan Client Services & Technical Support staff is ready to assist with all your technical and general inquires. Help Desk Centers Worldwide Help Desk numbers appear on the J.P. Morgan ACCESS sm Log On screen. Support contact information is also on the Contacts page. Welcome Page 6

Getting Started 2 J.P. Morgan ACCESS SM Cash Reporting Scheduler is a desktop application that you can install and run from your computer. The application regularly polls J.P. Morgan ACCESS Cash Balances and Transactions according to a schedule you set, looking for saved reports that are available to be downloaded and printed in unattended mode. This chapter describes the steps that will get you up and running with the J.P. Morgan ACCESS Cash Reporting Scheduler. Step 1: Install Cash Reporting Scheduler. Step 2: Create a digital certificate for authentication. Your Security Administrator will send it to the Bank for approval. Step 3: When it is approved, activate the certificate in Cash Reporting Scheduler. Step 4: Set a polling schedule. Step 5: Specify a destination folder and printer, and test your Internet connection. Step 6: If desired, set up Event Notification and Post Processing. Step 7: Save reports in J.P. Morgan ACCESS Cash Balances and Transactions with the Use Cash Reporting Scheduler option selected; create a schedule for running reports that is consistent with the polling schedule in Cash Reporting Scheduler. When you have completed these steps, you can begin using the J.P. Morgan ACCESS Cash Reporting Scheduler. Prerequisites Before you start using JPMorgan ACCESS SM Cash Reporting Scheduler, you should make sure you have the following: An account (or accounts) on the JPMorgan ACCESS SM portal with entitlements for both Cash Balances and Transactions reports and Cash Reporting Scheduler. An Internet connection: Proxy credentials may be required for accessing the Internet through your corporate firewall. Cash Reporting Scheduler will try to automatically detect and use your browser's proxy settings. Please consult your network administrator if you do not know your proxy settings. If you use a dial-up or VPN Internet connection, you must make sure the Internet connection is established before running Cash Reporting Scheduler. A Windows operating system with the following minimum configuration: o Microsoft Windows XP (SP1) or higher Operating System o Microsoft Internet Explorer 6.0 o 256MB RAM, 150MB disk space o Adobe Acrobat Reader 6.0 or 7.0 Note: Please ensure that the executable java.exe and CashReportingScheduler.exe are not blocked by your anti-virus software or any other software. Getting Started Page 7

Cash Reporting Scheduler Entitlement Your Security Administrator (SA) grants the entitlement to use the Cash Reporting Scheduler. This entitlement is in addition to the digital certificates you create and validate with the Bank. To be eligible to use the Cash Reporting Scheduler, you must also be entitled to create, save and schedule various reports in J.P. Morgan ACCESS SM Cash Balances and Transactions. These entitlements are granted by your SA. Note: Only reports that are saved and scheduled in Cash Balances and Transactions with the Use Cash Reporting Scheduler option enabled are eligible for downloading by the Cash Reporting Scheduler. Installing Cash Reporting Scheduler J.P. Morgan ACCESS Cash Reporting Scheduler 2.0 may be installed in two ways. The Installation wizard lets you choose Install as a Service or Install as an Application (Standard Installation). Note: You may require Administrative rights on your workstation in order to install Cash Reporting Scheduler. Please confirm by contacting the system administrator at your company. Standard Installation Standard installation of Cash Reporting Scheduler launches the Web application. The user must log on to the application before using it. Because Cash Reporting Scheduler is running under the logged-on user s privileges, it has access to the user s network drives and devices. This access sets the conditions for Cash Reporting Scheduler functionality, such as the locations for post processing files, download destination, certificates and printers. Cash Reporting Scheduler can print the PDF reports using network printers. With Standard Installation, services such as Database Service and Scheduler service are not started. Cash Reporting Scheduler relies on the availability of Windows Scheduler. When Cash Reporting Scheduler is installed as an application, you will see it on the Processes tab in Task Manager: Getting Started Page 8

Installation as a Service When Cash Reporting Scheduler is installed as a Windows Service, the user interface and all services are activated. Database Service and Scheduler Service are launched. As a service, Cash Reporting Scheduler does not require user logon. The service is listed in System Services as CRS Service. It runs as System User and operates with System User privileges; therefore, network resources are not accessible for post processing files, download destination, certificates and printers. In Service mode, Cash Reporting Scheduler cannot print the PDF reports using network printers; only local printers are accessible. To start or stop the service: 1. Click Start Run. 2. Enter services.msc in the Run dialog box. Getting Started Page 9

3. When the Services panel appears, select CRS Service from the list of local services on the Extended tab. Installation Instructions 4. Click Stop the Service or Restart the Service. To begin the installation, you will receive an e-mail from your Security Administrator containing a download URL. Click the URL to open the Cash Reporting Scheduler Download page and download JPMorganCashReportingScheduler.exe to your computer. Click this file to run the installation program. Getting Started Page 10

Step 1: Accept the license agreement. Step 2: Accept the default destination folder for the installation files. To select a different destination folder, click Change and select a folder from your local directory. 4. Click Next, and then select the installation mode for Cash Reporting Scheduler: Install as a Service Install as an Application Getting Started Page 11

Step 3: Select the Install button to proceed with installing the program. Step 4: Select the Finish button to complete the installation. You may choose to create a shortcut on the desktop and use it to launch the application. Getting Started Page 12

For more information, see Installation FAQs. Launching the Cash Reporting Scheduler Application After the standard installation of J.P. Morgan ACCESS SM Cash Reporting Scheduler, launch the application by double-clicking the Cash Reporting Scheduler shortcut icon on your desktop. If this icon is not available, then click the Windows Start button and select Programs then Cash Reporting Scheduler. Starting the Cash Reporting Scheduler Service To start or stop the service: 1. Click Start Run. 2. Enter services.msc in the Run dialog box. 3. When the Services panel appears, select CRS Service from the list of local services on the Extended tab. Getting Started Page 13

Creating Your First Certificate 4. Click Stop the Service or Restart the Service. If you are a first-time user, Cash Reporting Scheduler will notify you to create a new certificate. After installing the Cash Reporting Scheduler, you will need a digital certificate approved by the Bank. Using certificates for authentication protects against impersonation of the entitled user. The New Certificate Wizard will walk you through the process of creating a new certificate that you will send to your Security Administrator (SA), who is authorized to accept it and send it to the Bank for approval. To create a certificate: 1. Double-click the Cash Reporting Scheduler icon on your desktop to open the application. The following message appears if you are a first-time user. Getting Started Page 14

2. The Manage Certificates tab appears if you are a first-time user. Getting Started Page 15

3. Select Create New Certificate to open the certificate information screen. 4. Enter information in the following required fields: ACCESS ID/GAID: Enter your J.P. Morgan ACCESS ID or GAID. GID: This ID is also known as the Reference #. You can log on to J.P. Morgan ACCESS, and then click the Profile tab to view your Reference #. Your SA can also provide your GID, if necessary. Create a Password: Enter a password using any number of alpha/numeric characters. Reenter Password: Reenter the password. Notes: o o o This password is unique to the certificate. It is not your J.P. Morgan ACCESS password. You will always use the password associated with the active certificate to log on to the Cash Reporting Scheduler. Be sure to save the password in a secure location. If you forget your password, you must follow the prompts from the logon screen to revoke the active certificate and activate a new one. See If You Forget Your Password. The password does not expire until the certificate expires or is revoked. Customer Name: Enter the name of your company. User s First and Last Name: Enter your name. User s Work Address 1: Enter the street address of your workplace. Getting Started Page 16

User s Work Address 2 (optional): Enter additional address information, if needed. City: Enter the city where your workplace is located. State/Province: Enter the state where your workplace is located. If you are located outside the U.S. and Canada, enter n/a. Country: Enter the country in which you are located. Postal Code: Enter the Postal/Zip Code of your workplace. User Phone Number: Enter your work phone number and extension, if needed. User Email Address: Enter your email address at work. 5. Destination Folder Click Browse and select a folder to store the Zip file containing your certificate information. Note: You are responsible for saving the files for all certificates you create. When you create a new certificate, always assign a unique filename so that you do not overwrite existing certificate information. 6. The Valid From and To date fields at the bottom of the screen are filled automatically to generate a two-year certificate beginning on today s date. You may modify the end date, but the term of the certificate cannot exceed two years. One month before your current certificate expires, the Scheduler will note this in the log file and the days remaining will be visible in the Polling Tools box. 7. (Optional) Enter the name of your Security Administrator (SA) in the Will Be Submitted By fields. If you do not know which SA will submit your certificate request, leave this field blank. 8. Click Next to review the certificate request. To modify information, click Back and make the changes. 9. Click Finish to generate a certificate request report. Getting Started Page 17

A report in Adobe Acrobat (PDF) format opens in Windows Explorer. This report is located in the CertificateExport.zip file that Scheduler puts in the folder you designated for storing your certificate. The Zip file contains files with.csv and.cer extensions, as well as the PDF of your certificate information. 10. It is your responsibility to email the Zip file to your Security Administrator. The SA will print, sign and date the certificate request report (PDF) that is located in the Zip file. The SA must then perform the following two steps before the Bank can process and approve the digital certificate: Print, sign and date the certificate and send as fax/scanned copy to: J.P. Morgan IMSD Security Operations FAX: 813-649-8367; Email: IMSD.Security.Operations@jpmorgan.com Send an email with the Zip file attached to: IMSD.Security.Operations@jpmorgan.com Getting Started Page 18

Activate Your Certificate When your SA notifies you that your digital certificate has been approved, you can open the Cash Reporting Scheduler and activate the certificate. 1. Open the Cash Reporting Scheduler application and select the Manage Certificates tab. Your certificate will appear in the table with a status of Generated. Configuring a Polling Schedule 2. Select the certificate. If you would like to review the certificate, click the View button. 3. Click the Activate button to activate the certificate. You are now authorized to schedule polling on the Cash Reporting Scheduler to automatically download and print reports in unattended mode. The Configure Scheduler and Manage Auto-Print Reports now appear with the Manage Certificates and View Log tabs on the J.P. Morgan ACCESS SM Cash Reporting Scheduler window. Use the Configure Scheduler tab to designate specific times and frequencies when the Cash Reporting Scheduler will poll J.P. Morgan ACCESS SM for reports that were saved and scheduled to run in Cash Balances and Transactions. Notes: All times that you enter in the schedule will be in your local time. If you modify the date/time on your computer, the changes will affect Cash Reporting Scheduler polling times and certificate expiration dates. If you schedule polling to occur after work hours: o o When running Cash Reporting Scheduler as an Application, your computer will need to remain on and the Cash Reporting Scheduler application open in order to download reports. When running Cash Reporting Scheduler as a Service, the CRS Service will need to continue to run in Windows in order to download reports. Getting Started Page 19

To configure the polling schedule: 1. Select the Configure Scheduler tab. 2. Enter information in the following fields to set the polling schedule: Polling Schedule: Polling is enabled by default. When you select Disable, the polling pauses without resetting the polling configuration. If polling is in progress, you will receive a warning message with the option to stop the polling. Frequency: Select Daily to enable daily-specific options on the Configure Scheduler tab. Select Weekly for weekly-specific options. 3. If you selected Daily frequency, enter information in the following daily-specific fields: Start Date: Click the drop-down arrow and select a date from the calendar. Run Every: Select one or more days on which you want polling to take place. Starting (required): Select a local start time in hours and minutes from the drop-down lists and indicate if the time is AM or PM. Getting Started Page 20

Continuing Every: Select the polling interval in hours and minutes from the drop-down lists. The minimum interval is 30 minutes. Ending (required): Select a local end time in hours and minutes from the drop-down lists and indicate if the time is AM or PM. Note: The Ending time must correspond to the completion of a full interval. For example, if the Starting time is 9:00 am and the interval is 1 hour 30 minutes, the Ending time could be 10:30 am, noon, 1:30 pm, 3:00 pm and so on. 4. If you selected Weekly frequency, complete the following weekly-specific fields: Start Date: Click the drop-down arrow and select a date from the calendar. Run Every: Select the number of week(s) between polling sessions. For example, Cash Reporting Scheduler can poll for reports every week, every two weeks, or every three weeks on selected days. Check one or more days of the week on which you want polling to take place. At: Select a local run time in hours and minutes from the drop-down lists and indicate if the time is AM or PM. Until: Select No End Date or select End On and click the drop-down arrow and select a date from the calendar. 5. Check Rerun Poll on Failure to enable repeated attempts of your daily or weekly polling in case of failure. Enter the number of minutes to wait after a failure before rerunning the poll. The value you select from the After Failure drop-down determines how many times the current poll will be rerun before defaulting to the next scheduled time or date. For example, if you select Twice, the poll will be rerun after the first and second failures, but not after a third failure. The first time you set a polling schedule after activating your certificate, you cannot begin a polling session until you set a download destination folder and printer and test your Internet connection. If necessary, in future sessions you can change these settings by selecting the check box for Add/Modify Download Destinations, Add/Modify Proxy and Connection or Add/Modify Event Notification options on the Configure Scheduler tab, and then select the Modify button. Setting Download Destination, Printer and Proxy Settings If you are using Cash Reporting Scheduler for the first time, the only button that is enabled on the Configure Scheduler tab is Next. Click Next to open the Add/Modify Download Destinations and Add/Modify Proxy and Connection panels to set your storage, printer and internet settings. Getting Started Page 21

Add/Modify Download Destinations 1. Enter the following information in the Download Destinations dialog box: Storage Location: Click Browse and select a folder for storing downloaded reports from Cash Balances and Transactions. Within this Reports folder, for each downloaded report Scheduler will create a folder with the report name specified in Cash Balances and Transactions, for example, Balance_Report_crs. Note: When Cash Reporting Scheduler is installed as a Service, the Download Destination location can only be a local drive. Network or mapped drives cannot be accessed. Printer 1: Select a primary printer. If you select Default, the Cash Reporting Scheduler will send reports to the default printer on your computer. If you plan to auto-print lengthy reports frequently, you may want to select a different printer. Printer 2 (optional): Select a backup printer that the Scheduler will use when your primary printer is not available. Note: When installed as a Service, only local printers are supported. 2. Click Next to open the Proxy Settings dialog box and test your Internet connection. Getting Started Page 22

Add/Modify Proxy and Connection Use the Proxy/Firewall Settings dialog box to test your Internet connection. Cash Reporting Scheduler must be able to get out to the Internet to download your reports. 1. Click Test Internet Connection. Cash Reporting Scheduler will attempt to connect to the Internet. If the test is successful, you will see a Confirmation message. Getting Started Page 23

2. If the test is not successful, click Modify to enable the proxy configuration fields. Enter information in any of the following groups of fields: Select Automatic Configuration options if your company publishes a URL or script file containing a list of proxy servers. o Click Detect Browser Settings. This sets Browser Settings for the application if there is a manual proxy configuration for the system. o Select the check box for Use Automatic Configuration script/url, and enter the URL or path to the script file in the Address field. Cash Reporting Scheduler will use the address to go to the next available proxy server. Under Manual Configuration: o Click the Detect Browser Settings button. Cash Reporting Scheduler will attempt to detect the Internet Explorer registry settings for your company s proxy server. If values appear in the Proxy Server and Proxy Port fields, select Test Internet Connection to validate the settings. o If the fields are not populated automatically, you can manually enter values and then test the connection. Enter an IP address or server name in the Proxy Server field. Proxy Port will be a number, for example, 8080. Proxy Protocol should be HTTP(S) or SOCKS to enable navigation to the Internet. Note: If you do not know your proxy settings, you can check the settings on your browser. From the Tools menu on your Internet Explorer, click Internet Options Connections LAN Settings, or contact your Network Administrator. Getting Started Page 24

Confirmation Message Enter Proxy Authorization settings, if needed. These settings may be automatically detected. If you know that your company requires users to log onto a locked directory (Realm) with a User Name and Password to go to the Internet, contact your Network Administrator for logon information. You cannot proceed until the Internet connection is tested successfully. 3. Click Finish to return to the Configure Scheduler tab. 4. Click Start Polling to save the polling schedule. When you select Start Polling, you will see a confirmation screen. Saving Reports in Cash Balances and Transactions Cash Reporting Scheduler can only download, save, and print reports that have been saved in J.P. Morgan ACCESS SM Cash Balances and Transactions with the Use Cash Reporting Scheduler option enabled. Only users who are entitled to both Cash Reporting Scheduler and Cash Balances and Transactions can use the features of the Scheduler to save and print reports in an unattended mode. Notes: Users who have the Cash Reporting Scheduler entitlement can see the Use Cash Reporting Scheduler option and instructional text in Cash Balances and Transactions. While all reports in Cash Balances and Transactions are available for unattended download, Cash Reporting Scheduler can only download and print those reports to which you are entitled. To use the Cash Reporting Scheduler: 1. Log on to J.P. Morgan ACCESS SM and open Cash Balances and Transactions. 2. Select the Run a Report tab. 3. Select a Report Type and set options and filters. Getting Started Page 25

4. When you are satisfied with your report selections, click the Use Cash Reporting Scheduler check box. This action disables the Run Report button. 5. Select Save Report. The Save Report screen appears. 6. Enter a name for the report. Getting Started Page 26

Notes: Reports that are saved with the Cash Reporting Scheduler option selected are displayed on the My Saved Reports tab with an asterisk (*) after the report name. However, this asterisk does not appear when the report is shown on the View Status/History tab. Therefore, we recommend that you add an identifier to the filename when you save the report to indicate that it will be retrieved and printed by the Cash Reporting Scheduler. In this example, we have added _crs to the filename. Do not use the following characters in report names: \ / : *? < >. Cash Reporting Scheduler cannot create a folder with a report name containing these characters. The report will be downloaded and placed in the Report_Name_Unknown folder in the downloaded reports folder. 7. Click Save. The report now appears on the My Saved Reports tab. 8. Click the Create button associated with the report. The Schedule Details screen appears. Note: A report must be scheduled to run in Cash Balances and Transactions before it can be downloaded and printed in unattended mode by the Cash Reporting Scheduler. Getting Started Page 27

9. Set a schedule to run the report daily or weekly on selected days. Each time the report is run, it is placed in your View Status/History tab, where it will remain for three days. Note: For timely downloads, set your polling schedule to occur 5 minutes after reports are scheduled to run in Cash Balances and Transactions. When coordinating schedules, please note that Cash Reporting Scheduler uses the computer s local time, while all times in J.P. Morgan ACCESS are in Eastern Time (GMT 5). Now you are ready to work with the Cash Reporting Scheduler. Getting Started Page 28

Features and Functions 3 Starting and Stopping the Cash Reporting Scheduler Standard Installation To open the Cash Reporting Scheduler, double-click the icon on your desktop, or click the Start button and select Cash Reporting Scheduler from the list of Programs. To exit the Cash Reporting Scheduler, select Exit from the File menu, or right-click the Scheduler icon in the system tray and select Exit. This closes the application window and stops the polling. To minimize the Cash Reporting Scheduler to the system tray while it runs in the background, click the X in the upper right corner of the window. Service Installation To open Cash Reporting Scheduler that is installed as a Windows Service: 1. Click Start Run 2. Enter services.msc in the Run dialog box 3. When the Services panel appears, select CRS Service from the list of local services on the Extended tab. 4. Click Restart the Service to start Cash Reporting Scheduler. You can stop the service by clicking Stop the Service. Features and Functions Page 29

If You Forget Your Password When you log on to Cash Reporting Scheduler, you are prompted to enter the password that corresponds to the currently active certificate. If you have forgotten your password, you will have to revoke the currently active certificate and activate another. The logon screen that requests your password also provides a Manage Certificates link. You can follow this link to the Manage Certificates tab and begin the process of revoking the current certificate. 1. Click the Manage Certificates link, and then click OK on the Reset Settings dialog box to open the Manage Certificates tab. 2. Highlight the currently active certificate and select Revoke, and then follow the procedure for revoking a certificate. 3. You may activate an existing certificate that has a current status of Generated or Inactive or create a new certificate and activate it. In either case, the certificate you choose to activate must be approved by the Bank or polling cannot occur. Be sure to keep the new password in a safe place. Features and Functions Page 30

User Interface The Cash Reporting Scheduler opens to the Configure Scheduler tab. You will use this dialog to set a schedule for polling the J.P. Morgan ACCESS SM repository for your report(s) and select a destination folder and printer for storing your reports. Tabs The Cash Reporting Scheduler window has five tabs that open related screens: The Configure Scheduler tab is the default tab. You can use the fields on this tab to set a daily or weekly schedule for polling J.P. Morgan ACCESS Cash Balances and Transactions for saved report data. You can also navigate to additional screens that enable you to: o add or modify the download and printing destinations o add or modify the proxy server and Internet connection The Manage Auto-Print Reports tab displays a list of saved online reports in.pdf format and the date and time each report was received. You can select the auto-print option for a report, set a report for Event Notification, open the Reports folder to view a report, or flag the report for post processing. The Manage Files tab displays a list of exported data files (non-pdf). You can set a file for Event Notification, open the Files folder to view a file or flag the file for post processing. The Manage Certificates tab opens to the Existing Certificates table. You can select and modify the status of existing certificates, or create a new certificate. The View Log tab opens to a list of log files for a specified number of polling days. You can review the log files for errors and other processing information. Features and Functions Page 31

Polling Tools Polling Tools is located in the upper right corner of the Cash Reporting Scheduler window. This feature provides useful tools and information. You can: See if polling is in progress. o Red Light indicates that a poll is currently in progress. o Red Light with System Error means that the poll is not able to authenticate with the Bank. o Green Light notifies the user that there is no activity and it is okay to modify settings. Determine how long your certificate will be valid. A message displays the number of days remaining before the certificate expires. Hyperlink buttons are provided on each tab: Restore Default Settings: Click this link on the Configure Scheduler tab to clear your schedule entries and restore the default settings. Print Page: Click to print the data content on the tab in view. Export: Select a log file on the View Log tab, and then click the Export link to open a Save dialog box and select a folder for the log file. Creating or Modifying a Polling Schedule You can change the polling schedule at any time. When you select Start Polling and click OK on the Polling Scheduled confirmation screen, the Modify button is enabled on the Configure Scheduler tab. To change the settings, click Modify and enter new information, then select Start Polling. For detailed instructions, see Configuring a Polling Schedule. Configure Scheduler Buttons At the bottom of the Configure Polling screen are action buttons. Start Polling Click this button when it is enabled to initiate polling according to the schedule you have configured. This button is not enabled until you have properly configured all settings, including download destinations and proxy settings. Modify Click this button when it is enabled to stop the currently running schedule and modify the schedule. Next Click this button when it is enabled to open the next required screen. Cancel Click this button to cancel modified entries and revert to previous settings. You may also select the Add/Modify Download Destination, the Add/Modify Proxy and Connections or the Add/Modify Event Notification at any time. Features and Functions Page 32

Event Notification This feature notifies users by email when certain operations are completed in Cash Reporting Scheduler. For example, you can arrange to have a notification sent to one or more users when a report or data file is downloaded successfully or when a polling session fails. You can also send the downloaded file or report as an attachment with the email alert. To set up Event Notification: 1. Check the Add/Modify Event Notification option on the Configure Scheduler tab to open the 3-page Event Notification 2. Click Next. 3. Specify the following email setup information: Default alert from address Enter the email address from which the event notification is to be sent. This must be a valid email address, for example, username@yourcompany.com. Default alert to email address Enter the email address to which the email notification is to be sent. This must be a valid email address, for example, username@yourcompany.com. Note: Up to 20 email addresses may be entered. SMTP Server Name Enter the name of the SMTP Server you use to route the email, for example, smtp.yourcompany.com. Features and Functions Page 33

Note: For Event Notification an SMTP server is required. SMTP Server Port Enter the port on which the SMTP Server runs. If you are using the Microsoft Outlook email client, this field is populated automatically when you select the SMTP Server Name. For example, the port number for smtp.yourcompany.com could be 25, and the port number for smtp.gmail.com could be 587. Requires Secure Connection When you check this option, email is sent through an SSL (Secured Sockets Layer) connection. Requires Authentication You must select this check box if the mail server requires authentication for sending emails. If it is not selected, the User Name and Password fields are disabled. Cash Reporting Scheduler does not provide exclusive authentication. Authentication is performed by the SMTP server. User Name Enter the User Name of the email account. Password Enter the password of the user email account. 4. When you have entered the email notification settings, click Test Event Notification to test that the event notification was successful. 5. To change Event Notification settings, click Modify and edit the parameters. 6. When you are satisfied with your settings, click Next to set up Failed Polling Session Notifications. Please verify the e-mail address(es) entered to ensure proper delivery. Please note that e-mails containing your banking information will be sent to these addresses. Please also note that these e-mails will be directly sent by your organization, which will be responsible for such e-mails, and not by J.P. Morgan. Features and Functions Page 34

Failed Polling Session Notifications The Failed Polling Session Notifications screen is enabled when you have completed Event Notification Setup. You can configure Cash Reporting Scheduler to send an email alert when a polling session fails; for example, when files fail to download. To configure Failed Polling Session email alerts: 1. Check Send Failed Polling Session email alert. The Failure Notification is sent at the polling session level and not at report/file download. Report download status is only available when a report is downloaded successfully. 2. Enter information in the following fields: From email address Enter the email address from which an email alert will be sent if a polling session fails, for example, username@yourcompany.com. To email address Enter the email address to which an email alert will be sent if a polling session fails, for example, username@yourcompany.com. Note: Up to 20 email addresses may be entered. Email Subject Enter the default subject line for a Failed Polling Event notification. Email Message Enter the default message content for a Failed Polling Session notification. 3. Click Finish. Please verify the e-mail address(es) entered to ensure proper delivery. Please note that e-mails containing your banking information will be sent to these addresses. Please also note that these e-mails will be directly sent by your organization, which will be responsible for such e-mails, and not by J.P. Morgan. Features and Functions Page 35

Managing Auto-Print Reports Use this tab to manage the printing of online reports in Adobe Acrobat (PDF) format that you saved and scheduled using the Use Cash Reporting Scheduler option in Cash Balances and Transactions. The tab displays a list of downloaded online reports and the date and time they were received by the Cash Reporting Scheduler. The first time a report is received by Cash Reporting Scheduler, it appears in the list highlighted in yellow. After subsequent polls, the same report is added to the list but it is not marked in yellow as a new addition. To auto-print a report on the next download, select the checkbox in the Auto-Print Next Download column. Cash Reporting Scheduler will send the reports to the printer you selected in Download Destinations and Printer. Features and Functions Page 36

Post Download Processing The Manage Auto-Print Reports tab has five action buttons: Save If you change the printer selection, click this button to save your changes. Cancel If you do not wish to proceed with the changes you made to the printer selection, click this button to restore the original values. Post Processing If you wish to enable Cash Reporting Scheduler to automatically process reports to another application, click this button. Event Notification If you wish to send an email notification that the report has downloaded successfully, click this button. Open Reports Folder Select this button to open the downloaded reports folder to view all online reports and export files. You can open a report and view it before deciding if you want to print it. Notes: If you have installed Cash Reporting Scheduler as an application on your PC and you schedule reports for auto-printing after work hours, do not turn off your computer and printer when you leave. Only online reports in Adobe Acrob a t (PDF) format appear on the Manage Auto-Print Reports tab. Export files are downloaded but are not available for the Auto-print option. You can locate export files by selecting the Open Reports Folder button and manually print files, if desired. If a.pdf report will be moved to a new location during Post Processing, Auto- Print cannot be executed on the report. When files or reports have been fully and successfully downloaded, post processing can be established. With the post processing functionality, an external batch process can be started which in turn can trigger: Import programs File conversion routines Export files and/or reports to a treasury workstation or other financial application Note: Cash Reporting Scheduler will only trigger the batch processing job. The success/failure for underlying routines/programs will not be the responsibility of the Cash Reporting Scheduler application. To set up Post Processing: 1. From the Manage Auto-Print Reports tab or the Manage Files tab, select the report/file for post processing and click Post Processing. 2. To select the executable which is to be run after successful download of a report, click Browse. 3. When the executable has been identified, click Finish. The following file extensions can be executed:.bat.exe.vbs You must select the location of the post processing application for each downloaded report/file. Note: When Cash Reporting Scheduler is installed as a Service, Post Processing cannot access an executable on a network drive/location. Only local executables can be accessed and executed after successful download of the report/file. Features and Functions Page 37

Managing Data Files The Manage Files tab displays a list of exported data files (non-pdf). You can select a file and mark it for further actions. Note: A printing option is not available for non-pdf data files. The Manage Files tab has three action buttons: Post Processing Click this button to enable Cash Reporting Scheduler to automatically process files to another application Event Notification Click this button to send an email notification that the file has downloaded successfully. Open Files Folder Click this button to open a browse dialog to the location of Cash Reporting Scheduler's download destination folder. You can open a file and view it before deciding if you want to print it. Features and Functions Page 38

Managing Certificates Certificates provide secure access to report data. You cannot receive reports from the Cash Reporting Scheduler without a valid certificate. When you install the application, you create an initial certificate. A certificate can have a maximum duration of two years. Polling Tools will tell you how many days remain before your current certificate expires. Create a New Certificate You can initiate the certificate creation process from the Manage Certificates tab in the Cash Reporting Scheduler window. For detailed instructions, see Chapter 2, Creating Your First Certificate. To manage your certificates: 1. To view your current certificates, select the Manage Certificates tab. This screen displays a list of your existing certificates with the creation date, the status, and the date when the certificate was last modified. The table is sorted by creation date. You can sort any column in ascending/descending order by clicking the column heading. Certificates can have the following status: Generated: the certificate is newly generated and available to be activated. Active: the certificate is currently activated. Inactive: the certificate is not being used but is available to be activated. Features and Functions Page 39

Revoked: the certificate has been revoked because of insufficient or incorrect user information and cannot be used. Expired: the certificate has exceeded the time period allowed and is no longer valid. Deleted: the certificate was first revoked or expired and then deleted. After deletion it will be removed from the list after a specified number of days, corresponding to the number of days that log files are retained (the default is 15). See Viewing Logs. 2. After selecting a certificate in the Certificates table, use the action buttons to: View the user information for the certificate. Activate the certificate. This button is enabled when the selected certificate has the current status of Generated or Inactive. Only one certificate may be active. When you select a certificate and click Activate, the Scheduler checks to see if another certificate is already active. If so, you will be asked if you want to retain the currently active certificate or activate the new one. If you choose to activate the new certificate, the existing certificate s status will automatically change to Inactive. Note: Whether you activate an existing Generated or Inactive certificate or create and activate a new one, you must send the certificate information to the Bank to be processed. If you log on to Cash Reporting Scheduler with an active certificate that has not been approved by the Bank, Scheduler cannot authenticate with J.P. Morgan ACCESS SM and polling will not occur. Deactivate the certificate. This button is enabled when the selected certificate has the current status of Generated or Active. When you deactivate a certificate, there must be another certificate that has Generated status that can be activated; polling will fail if there is no active certificate. The Scheduler checks to see if there is one or more certificates that can be activated. You can then replace the certificate that is being deactivated with another certificate that is available to be activated. Delete the certificate. This button is enabled when the status of the selected certificate is Revoked or Expired. After deletion it will be removed from the list after a specified number of days, corresponding to the number of days that log files are retained (the default is 15). See Viewing Logs. Revoke the certificate. This button is enabled when the status of the selected certificate is Active, Generated or Inactive. A revoked certificate cannot be reactivated. Features and Functions Page 40

Revoking a Certificate To revoke a certificate: 1. Select the certificate on the Manage Certificates tab and click Revoke. The following message pops up. 2. Click OK. A Certificate Revocation window displays the information (PDF) you entered when you created the certificate. For example: Features and Functions Page 41

3. Review the information and then click Next. A new Certificate Revocation window opens. Features and Functions Page 42

4. Click Browse. Notice that Cash Reporting Scheduler will incrementally update the file name to avoid duplication. We recommend that you include Revoke in the file name to distinguish the file from certificate requests. You will need this file to complete the process of revoking the certificate. 5. A revoked certificate must be processed by the Bank. You must locate the revoked certificate zip file and send it to your SA, who will forward the certificate revocation report to: J.P. Morgan IMSD Security Operations Email: IMSD.Security.Operations@jpmorgan.com Viewing Logs The Cash Reporting Scheduler logs various actions taken by the user and the application, as well as the results of communication sessions with the Bank. Each day s log is written to a separate text file. Log files can help you identify errors in the polling process. Features and Functions Page 43

To view the log files: 1. Click the View Log tab. 2. Select retention options for log files: Delete logs after Days: Set the number of days you want the log files to be retained. The default is 15. Do not delete logs: Select this option if you want log files to be retained indefinitely. 3. After changing the retention option, click Save. To override your changes and return to the original selections, click Reset. 4. The History section lists log files by date. You can click a date to view a log in the table on the right. 5. The displayed log shows date and local time, the event type, and a status message for the event. You can sort the data in ascending or descending order by clicking a column heading. When a log is displayed, use the action buttons to: Print Select this button to print the data displayed in the log file. Save Select this button to open a Browse dialog and export the log file data (.txt) to the folder you select. Features and Functions Page 44

Frequently Asked Questions Installation FAQs How do I know my banking data will be safe from hackers on the Web? The Cash Reporting Scheduler has security features to help prevent financial data from being revealed to anyone but the account holder. First, Scheduler logs onto J.P. Morgan ACCESS SM using a 128 bit encrypted HTTPS connection. Second, Scheduler issues a digital certificate in your name that the Bank uses to validate the identity of anyone asking for your banking data. What is a digital certificate? A digital certificate is a unique key that you use to enter your mailbox for data and reports at the Bank. You give one half of the key to the Bank so they can validate you. You are the only person that holds the other half that is necessary to complete the key and unlock the mailbox. What if my computer reboots while I am away? Cash Reporting Scheduler is a user application designed to be started by the user. You will need to restart Cash Reporting Scheduler if a Windows update or a power outage causes your computer to restart. What can I do if Cash Reporting Scheduler fails to start when installed as service? To restart the J.P. Morgan ACCESS SM Cash Reporting Scheduler service: 1. Click Start Run. 2. Enter services.msc in the Run dialog box. 3. When the Services panel appears, select CRS Service from the list of local services on the Extended tab. 4. If the Status of Cash Reporting Scheduler is Stopped, click Restart the service. Features and Functions Page 45

What can I do if Cash Reporting Scheduler fails to start when installed as an application? 1. Press Ctrl + Alt + Delete keys to open the Task Manager. 2. Select the Processes tab to see if CashReportingScheduler.exe is running. I get an error message after installing the application. If the error message appears, please wait for a few minutes and then try again to start Cash Reporting Scheduler by clicking the desktop icon. It may take a few moments to initialize the database before you can log on. Features and Functions Page 46

How can I switch Cash Reporting Scheduler from application mode to service mode and vice versa? 1. Close Cash Reporting Scheduler or stop the service. 2. Navigate to the bin folder on the Cash Reporting Scheduler installation folder, and execute the appropriate batch file: Run_as_service.bat file. Run_as_application.bat file Troubleshooting Errors Save error This error occurs when Scheduler attempts to save files to the designated storage destination and the folder was deleted or the directory was unavailable. Network error This error occurs if the Internet is unavailable when Scheduler attempts to retrieve files from the Bank. This may result from three conditions: your internet connection is down, your corporate firewall is down, or your proxy credentials have expired. Print error This error occurs if both your primary and secondary printers are unavailable when Scheduler attempts to auto-print downloaded reports from the Bank. When this occurs, the report is saved by Scheduler so that you can print it when a printer becomes available. Features and Functions Page 47

Index Cash Balances and Transactions, 25 default screen, 31 Cash Reporting Scheduler Starting, 29 Stopping, 29 User Interface, 31 Certificate Activate, 40 Deactivate, 40 View, 40 Certificate information, 16 Certificate Status Active, 39 Deleted, 40 Expired, 40 Generated, 39 Inactive, 39 Revoked, 40 Configure Polling tab, 19 Create New Certificate, 14 Download Destination, 21 Entitlement, 8 Cash Reporting Scheduler, 8 Entitlements, 5 Export, 32 GAID, 16 GID, 16 Installation, 8 JPMorgan ACCESS technical support, 6 Manage Auto-Print Reports, 36 Manage Certificates, 5, 39 Password, 16 Print Page, 32 Restore Default Settings, 32 Run a Report tab, 25 Schedule Details screen, 27 Security, 4 Security Administrator, 4, 8, 17, 18 Storage, 4 Storage Location, 22 technical support, 6 Technical Support, 6 Use Cash Reporting Scheduler check box, 26 View Log, 5, 43 Welcome, 4 Index Page 48