Columbia College Online Campus P a g e 1 CISS 365 A Project Management June 2015 Session 14-55 June 1 July 25, 2015 Course Description An introduction to project management issues associated with information technology projects including project definition, organizational structures, risk factors, quality management and procurement management. Prerequisites: MGMT 254, CISS 280 or CISS 285 Proctored Exams: Midterm and Final Textbooks Marchewka, JT. Information Technology Project Management, 5 th Edition. Wiley, 2015. ISBN: 978-1-118-91101-3 Chatfield and Johnson, Microsoft Project 2013 Step by Step, Microsoft Press, 2013, ISBN: 978-0-7356-6911-6 Textbooks for the course may be ordered from MBS Direct. You can order online at http://direct.mbsbooks.com/columbia.htm (be sure to select Online Education rather than your home campus before selecting your class) by phone at 800-325-3252 For additional information about the bookstore, visit http://www.mbsbooks.com. Course Overview This course will introduce students to the fundamental principles and basic technologies for management. It surveys both the human and technical sides of the field while concentrating on information systems project management. Specifically, it covers the project management life cycle, management of project teams, communication, scope, schedule, budget, resources, quality, risk, procurement, execution, and closure. In this course, students learn project management through two approaches. First, students read the textbook, participate in the discussion, and take quizzes. Then students form virtual teams to work on a project, developing an application. Students work on team assignments through D2L collaboration tools. Students also learn MS Project through three tutorials. The project focuses on management issues. This course is intended for students in management information systems. However, motivated nonmajors are welcome. We assume that students have met prerequisites for this course. The remaining sections of the syllabus explain the computer requirements and weekly summaries.
Columbia College Online Campus P a g e 2 Technology Requirements Participation in this course will require the basic technology for all online classes at Columbia College: A computer with reliable Internet access, a web browser, Acrobat Reader, Microsoft Office or another word processor such as Open Office. You can find more details about standard technical requirements for our courses on our site. Some individual and team assignments will require MS Project to complete. Students should have Microsoft Office Project 2013 installed on their computers during the first week of the session. Students can download a free 60-day trial. If you choose this option, be sure you don t install it before the start of the course, so that your free license doesn t expire before the end of the course. Make sure you read the instructions carefully before installation. Course Objectives To provide students with a clear understanding of the unique risks, issues, and critical success factors associated with technology projects To introduce students to the role and function of project management. To examine techniques for managing project quality. To examine techniques for managing project procurement. To examine basic methodologies for software design, development, testing and implementation. To examine various techniques for managing a software development team. To understand the need and techniques for managing users and user expectations. Measurable Learning Outcomes Identify risk factors and success factors. Explain the role of project management. Explain requirements of engineering. Identify stages in the process life cycle. Discuss project quality management issues. Prepare a risk management plan. Develop a set of metrics for project management. Identify appropriate team organizational structures.
Columbia College Online Campus P a g e 3 Grading Grading Scale GRADE POINTS PERCENT A 900-1000 90-100 B 800-899 80-89 C 700-799 70-79 D 600-699 60-69 F 0-599 0-59 Grade Weights ASSIGNMENT POINTS PERCENT Discussions 110 11% MS Project Tutorials 90 9% Team Project 220 22% Peer Evaluation 60 6% Quizzes 220 22% Midterm Exam 150 15% Final Exam 150 15% Total 1000 100% Schedule of Due Dates WEEK ASSIGNMENT POINTS DUE DATE Week 1 Discussion 1 10 Thursday Team Assignment 1 20 Sunday Quiz 1 20 Sunday Week 2 Discussion 2 10 Thursday Discussion 3 10 Thursday Team Assignment 2 20 Sunday Team Assignment 3 20 Sunday Submit Proctor Information to Dropbox 0 Sunday Quiz 2 20 Sunday Quiz 3 20 Sunday Week 3 Discussion 4 10 Thursday Discussion 5 10 Thursday MS Project Tutorial 1 30 Sunday Team Assignment 4 20 Sunday Team Assignment 5 20 Sunday Quiz 4 20 Sunday Quiz 5 20 Sunday Week 4 Discussion 6 10 Thursday MS Project Tutorial 2 30 Sunday Team Assignment 6 20 Sunday Quiz 6 20 Sunday Midterm Exam 150 Saturday Week 5 Discussion 7 10 Thursday Discussion 8 10 Thursday MS Project Tutorial 3 30 Sunday
Columbia College Online Campus P a g e 4 Team Assignment 7 20 Sunday Team Assignment 8 20 Sunday Quiz 7 20 Sunday Quiz 8 20 Sunday Week 6 Discussion 9 10 Thursday Discussion 10 10 Thursday Team Assignment 9 20 Sunday Team Assignment 10 20 Sunday Quiz 9 20 Sunday Quiz 10 20 Sunday Week 7 Discussion 11 (Covers Chapter 12) 10 Thursday Team Assignment 11 (Covers Chapter 12) 20 Sunday Quiz 11 (Covers Chapter 12) 20 Sunday Week 8 Peer Evaluation 60 Saturday Final Exam 150 Saturday Total Points 1000 Assignment Overview Discussion Postings should be completed by Thursday of the week. Discussion postings are worth 10 points for each topic; they will be graded according to the rubric below. MS Project Tutorials Team Project Quizzes You will complete 3 tutorials in MS Project. These assignments will be graded according to the point system presented in the rubric below. You will be assigned to a team to work on developing a project a school management system for a martial arts academy over the course of the session. The steps of the project are outlined in the text. Your team will submit reports at each step along the way. Each team will each be graded according to the point system presented in the rubric below. Make sure to list the names of team members on every assignment. All team members will receive the same grade for each assignment unless a member does not contribute to that assignment. The total possible points for the project for each student are 220. You will also evaluate the work of your teammates at the end of the session. The peer evaluation score will be an average of these scores. I may remove some outliers. You will not be able see grades from individual teammates. There will be eleven quizzes in the course to test your understanding of the readings. Each quiz will cover one chapter and will be composed of 20 multiple choice and T/F questions. You will have 120 minutes to complete each quiz.
Columbia College Online Campus P a g e 5 Exams Course Schedule There will be a midterm and a final exam, each worth 150 points. Each exam will consist of 50 multiple choice and T/F questions. The questions will come from readings of the textbook. The multiple choice exam will be closed-book and computer-based. Students will need an Internet connected computer when taking the exam, but the only window that can be opened is the exam in D2L. The use of cell phones, pagers and flashdrives during proctored exams is prohibited. You will have 120 minutes for each exam. This is often information useful to you when scheduling your proctored exams. Week 1 Introduction to Project Management Readings: Chapter 1 Discussion Assignment 1. Describe the different roles and skill sets needed for a project. Team Assignment 1: Team Charter Quiz 1 Develop the team charter for the Martial Arts Academy School Management System project, as described on pages 16-19. are all multiple choice and T/F. The quiz covers Chapter 1. Week 2 Project Initialization and Business Case Readings: Chapters 2 and 3 2. What is the relationship between the Project Life Cycle (PLC) and the System Development Life Cycle (SDLC)? 3. Can a project not meet its scope, schedule, budget, and quality objectives and still be considered successful? Why or why not?. Team Assignment 2: Team Learning Record and the Action Plan Complete the MAA project, as outlined on pages 51-53. Team Assignment 3: Business Case Complete the MAA project, as outlined on pages 80-82. Proctor information due Quiz 2 Quiz 3 Without submitting proctor information in time, you may not be allowed in the exams. are all multiple choice and T/F. The quiz covers Chapter 2. are all multiple choice and T/F. The quiz covers Chapter 3.
Columbia College Online Campus P a g e 6 Week 3 Managing Infrastructure and Project Scope Reading: Chapters 4 and 5 4. Why should the project charter and project plan be developed together? 5. What is the difference between a deliverable and a milestone? Give an example of each. MS Project Tutorial 1: Work Breakdown Structure Complete the Microsoft Project Tutorial 1 on publisher s website. Team Assignment 4: Defining the Project Infrastructure Complete the MAA project, as outlined on pages 113-114. Team Assignment 5: Scope Management Plan and WBS Quiz 4 Quiz 5 Complete the MAA project, as outlined on pages 141-142. are all multiple choice and T/F. The quiz covers Chapter 4. are all multiple choice and T/F. The quiz covers Chapter 5. Week 4 Managing Schedule and Budget Reading: Chapter 6 6. What is a baseline plan? What purpose does it serve once the project team begins to execute the project plan? MS Project Tutorial 2: Baseline Project Plan Using MS Project, expand your Work Breakdown Structure into a full project plan, as described on publisher s website. Team Assignment 6: Work Breakdown Structure Quiz 6 Midterm Exam Using MS Project, develop the work breakdown structure for the MAA project, outlined on pages 167. Turn in both MS Word document and MS Project file. are all multiple choice and T/F. The quiz covers Chapter 6. Students must take their midterm exam (with an approved proctor) between Tuesday and Sunday of this week. The exam questions are all multiple choice and T/F. It is a close book exam. You will have two hours to complete it. Each Columbia College site has its own hours and methods for handling proctoring. Please be informed of their hours so that you can get your exam completed between Tuesday and Sunday of this week.
Columbia College Online Campus P a g e 7 Week 5 Managing Project Risk and Stakeholder Communication Readings: Chapters 7 and 8 7. Briefly describe what is required for effective and successful project risk management. 8. Describe how the SPI and CPI can be used to forecast the final cost of a project. MS Project Tutorial 3: Tracking and Reporting Using MS Project, develop a project baseline, update the progress made, and learn how to generate reports, as outlined on the publisher s website. Team Assignment 7: Project Risk Management Plan Develop the project schedule and budget for the MAA project, as described on pages 197-198. Turn in both MS Word document and MS Project file. Team Assignment 8: Earned Value Analysis Quiz 7 Quiz 8 Develop the earned value analysis for the MAA project, as described on pages 227-228. Turn in both MS Word document and MS Project File. are all multiple choice and T/F. The quiz covers Chapter 7. are all multiple choice and T/F. The quiz covers Chapter 8. Week 6 Managing Project Quality and Leadership Readings: Chapters 9 and 10 9. Define quality in your own words. How would you define quality in a word processing, spreadsheet, or presentation software package? 10. What is the relationship between leadership and management? Team Assignment 9: Quality Management Plan Develop a quality management plan for the MAA project, as described on page 253. Team Assignment 10: A Time for Leadership Complete MAA project, as described on page 276. Quiz 9 are all multiple choice and T/F. The quiz covers Chapter 9. Quiz 10 are all multiple choice and T/F. The quiz covers Chapter 10.
Columbia College Online Campus P a g e 8 Course Evaluation You will have the opportunity to evaluate the course near the end of the session. Course evaluations will open on Sunday of Week 5 and will remain open until Thursday of Week 7. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted. Week 7 Managing Project Completion Readings: Chapter 12 11. Why is the sponsor s acceptance of the project important to project closure? Team Assignment 11: Project Implementation and Closure Quiz 11 Develop an implementation and project closure plan for the MAA, as described on page 319. are all multiple choice and T/F. The quiz covers Chapter 12. Week 8 Team Evaluation Peer Evaluation Final Exam Course Policies Student Conduct You must evaluate your teammates participation and contribution to the team project for the session. You should assign a score between 0 and 60 to each team member to represent her or his level of participation and contribution. I may modify or eliminate outliers. You will not evaluate yourself. I will report the team s average score for each person. You must take a proctored final exam by Saturday of this final week. The proctor must have been approved by the instructor by Week 2 of the course; unless you inform me otherwise, I will assume you will be using the same proctor as you did for your midterm. Exams need to be taken between Tuesday and Saturday of this week. All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at 573-875-7400. The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette. Plagiarism Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For
Columbia College Online Campus P a g e 9 proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College. Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful. All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site. Non-Discrimination There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status. Disability Services Students with documented disabilities who may need academic services for this course are required to register with the Coordinator for Disability Services at (573) 875-7626. Until the student has been cleared through the disability services office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus before enrolling in the course. The structure or the content of the course may make an accommodation not feasible. Online Participation You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible. Attendance Policy Attendance for a week will be counted as having submitted a course assignment for which points have been earned during that week of the session or if the proctoring information has been submitted or the plagiarism quiz taken if there is no other assignment due that week. A class week is defined as the period of time between Monday and Sunday (except for Week 8, when the week and the course will end on Saturday at midnight). The course and system deadlines are all based on the Central Time Zone. Cougar E-mail All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring e-mail from that account for important messages from the College and from your instructor. You may forward your Cougar e-mail account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other e-mail providers. Students should use e-mail for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond.
Columbia College Online Campus P a g e 10 Late Assignment Policy An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class. No late assignments will be accepted without extenuating circumstances beyond the control of the student and with instructor notification prior to the due date (Columbia College Catalog). Course Evaluation You will have the opportunity to evaluate the course near the end of the session. Course evaluations will open on Sunday of Week 5 and will remain open until Thursday of Week 7. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted. Proctor Policy Students taking courses that require proctored exams must submit their completed proctor request forms to their instructors by the end of the second week of the session. Proctors located at Columbia College campuses are automatically approved. The use of Proctor U services is also automatically approved. The instructor of each course will consider any other choice of proctor for approval or denial. Additional proctor choices the instructor will consider include: public librarians, high school or college instructors, high school or college counseling services, commanding officers, education service officers, and other proctoring services. Personal friends, family members, athletic coaches and direct supervisors are not acceptable. Additional Resources Orientation for New Students This course is offered online, using course management software provided by Desire2Learn and Columbia College. The Student Manual provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens. Technical Support If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment. CCHelpDesk@ccis.edu 800-231-2391 ex. 4357 helpdesk@desire2learn.com 877-325-7778 Online Tutoring Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. The Writing Center can be used for writing assistance in any course.
Columbia College Online Campus P a g e 11 Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college. Access Smarthinking through CougarTrack under Students->Academics->Academic Resources. Grading Criteria Discussion GRADE 9-10 = A Criteria Answers given for all questions. Answers are complete and concise. Shows familiarity with the assigned readings. 8 = B Answers are not complete. 7 = C Answers have error or missing points. 6 = D Answers may have major errors or missing points. MS Project Tutorials GRADE 27-30 = A Criteria All supporting materials are presented with highest quality. Writing should be formal with correct grammar and spelling. 24-26 = B All supporting materials are presented. 21-23= C Missing answers or missing supporting materials. 18-20= D Missing answers and missing supporting materials. Team Project Assignments GRADE Criteria 18-20 = A Highest quality team work. Writing is formal with correct use of grammar and spelling. 16-17 = B Good quality team work. 14-15= C Fair quality team work. 12-13= D Lacks quality team work. Peer Evaluation GRADE Criteria 54-60+ = A Participates in and contributes to all projects with highest quality. 48-53 = B Participates in and contributes to all projects with good quality. 42-47 = C Participates in and contributes to most projects with good quality. 36-41 = D Participates in just a few projects or lacks quality contributions.