CISS 365 DEA Project Management

Transcription

1 Columbia College Online Campus P a g e 1 CISS 365 DEA Project Management March 2015 Session March 23 May 16, 2015 Course Description An introduction to project management issues associated with information technology projects including project definition, organizational structures, risk factors, quality management and procurement management. Prerequisites: MGMT 254, CISS 280 or CISS 285 Proctored Exams: Midterm and Final Textbooks Marchewka, JT. Information Technology Project Management, 4 th Edition. Wiley, ISBN: Textbooks for the course may be ordered from MBS Direct. You can order online at (be sure to select Online Education rather than your home campus before selecting your class) by phone at For additional information about the bookstore, visit Course Overview This course will introduce students to the fundamental principles and basic technologies for management. It surveys both the human and technical sides of the field while concentrating on information systems project management. Specifically, it covers the project management life cycle, management of project teams, communication, scope, scheduling, resources, quality, risk, procurement, execution, and closure. In this course, students learn project management through three approaches. First, students read the textbook and participate in the discussion. Then students will work on a weekly assignment that reflects the knowledge learned, often using Microsoft Office Project. Finally, students form virtual teams to work on a project, developing an appication. Students work on team assignments through D2L collaboration tools. The project focuses on management issues. Knowledge of web site design is helpful, but not required. This course is intended for students in management information systems. However, motivated nonmajors are welcome. We assume that students have met prerequisites for this course and that students have Microsoft Office Project installed in their computers. The remaining sections of the syllabus explain the computer requirements and weekly summaries.

2 Columbia College Online Campus P a g e 2 Technology Requirements Participation in this course will require the basic technology for all online classes at Columbia College: A computer with reliable Internet access, a web browser, Acrobat Reader, Microsoft Office or another word processor such as Open Office. You can find more details about standard technical requirements for our courses on our site. Some individual and team assignments will require MS Project to complete. Students should have Microsoft Office Project 2010 installed on their computers during the first week of the session. Students can download a free 60-day trial. If you choose this option, be sure you don t install it before the start of the course, so that your free license doesn t expire before the end of the course. Make sure you read the instructions carefully before installation. Course Objectives To provide students with a clear understanding of the unique risks, issues, and critical success factors associated with technology projects To introduce students to the role and function of project management. To examine techniques for managing project quality. To examine techniques for managing project procurement. To examine basic methodologies for software design, development, testing and implementation. To examine various techniques for managing a software development team. To understand the need and techniques for managing users and user expectations. Measurable Learning Outcomes Identify risk factors and success factors. Explain the role of project management. Explain requirements of engineering. Identify stages in the process life cycle. Discuss project quality management issues. Prepare a risk management plan. Develop a set of metrics for project management. Identify appropriate team organizational structures.

3 Columbia College Online Campus P a g e 3 Grading Grading Scale GRADE POINTS PERCENT A B C D F Grade Weights ASSIGNMENT POINTS PERCENT Discussions % MS Project Tutorials 90 9% Team Project % Peer Evaluation 50 5% Quizzes % Midterm Exam % Final Exam % Total % Schedule of Due Dates WEEK ASSIGNMENT POINTS DUE DATE Week 1 Discussion 1 10 Thursday Team Assignment 1 20 Sunday Week 2 Discussion 2 10 Thursday Discussion 3 10 Thursday Team Assignment 2 20 Sunday Team Assignment 3 20 Sunday Submit Proctor Information to Dropbox 0 Sunday Quiz 1 50 Sunday Week 3 Discussion 4 10 Thursday Discussion 5 10 Thursday Team Assignment 4 20 Sunday Team Assignment 5 20 Sunday Week 4 Discussion 6 10 Thursday MS Project Tutorial 1 30 Sunday Team Assignment 6 20 Sunday Midterm Exam 200 Saturday Week 5 Discussion 7 10 Thursday Discussion 8 10 Thursday MS Project Tutorial 2 30 Sunday Team Assignment 7 20 Sunday Team Assignment 8 20 Sunday Week 6 Discussion 9 10 Thursday Discussion Thursday Team Assignment 9 20 Sunday Team Assignment Sunday

4 Columbia College Online Campus P a g e 4 MS Project Tutorial 3 30 Sunday Quiz 2 50 Sunday Week 7 Discussion Thursday Team Assignment Sunday Week 8 Discussion Thursday Team Assignment Saturday Peer Evaluation 50 Saturday Final Exam 200 Saturday Total Points 1000 Assignment Overview Discussion Postings should be completed by Thursday of the week. Discussion postings are worth 10 points for each topic; they will be graded according to the rubric below. MS Project Tutorials Team Project Quizzes Exams You will complete 3 tutorials in MS Project. These assignments will be graded according to the point system presented in the rubric below. You will be assigned to a team to work on developing a project a school management system for a martial arts academy over the course of the session. The steps of the project are outlined in the text. Your team will submit reports at each step along the way. Each team will each be graded according to the point system presented in the rubric below. Make sure to list the names of team members on every assignment. All team members will receive the same grade for each assignment unless a member does not contribute to that assignment. The total possible points for the project for each student are 240. You will also evaluate the work of your teammates at the end of the session. The peer evaluation score will be an average of these scores. I may remove some outliers. You will not be able see grades from individual teammates. There will be two quizzes in the course to test your understanding of the readings in Weeks 2 and 6. The quizzes will be composed of 50 multiple choice questions. You will have 120 minutes to complete each quiz. There will be a midterm and a final exam, each worth 200 points. Each exam will consist of 50 multiple choice questions. The multiple choice questions will come from readings of the textbook. The multiple choice exam will be closed-book and computer-based. Students will need an Internet connected computer when taking the exam, but the only window that can be opened is the exam in D2L. The use of cell phones, pagers and flashdrives during proctored exams is prohibited. You will have 120 minutes for each exam. This is often information useful to you when scheduling your proctored exams.

5 Columbia College Online Campus P a g e 5 Course Schedule Week 1 Introduction to Project Management Readings: Chapter 1 Discussion Assignment 1. Describe the different roles and skill sets needed for a project. Team Assignment 1: Team Charter Develop the team charter for the Martial Arts Academy School Management System project, as described on pages Week 2 Project Initialization and Infrastructure Readings: Chapters 2 and 3 2. Describe the project life cycle. 3. Describe project integration management and its relationship to the other Project Management Body of Knowledge areas. Team Assignment 2: Business Case Describe the business case for the MAA project, as outlined on pages Team Assignment 3: Project Infrastructure Describe the project infrastructure for the MAA project, including the resources you will need and the estimated costs, as described on pages Proctor information due Quiz 1 Without submitting proctor information in time, you may not be allowed in the exams. Students must take the quiz between Thursday and Sunday of the week. The quiz questions are all multiple choice. The quiz covers Chapters 1 to 3. Week 3 Managing Human Resource and Project Scope Reading: Chapters 4, 5, and What qualities are required for a good project manager? Can you come up with any on your own? 5. Briefly describe the five scope management processes. Team Assignment 4: Stakeholder Analysis Complete the stakeholder analysis for the MAA project, outlined on pages Team Assignment 5: Scope Management Plan Define the scope of the MAA project and how the project scope will be managed, as outlined on pages

6 Columbia College Online Campus P a g e 6 Week 4 Managing Project Time Reading: Chapter 6 6. What makes estimating an IT project challenging? MS Project Tutorial 1: Work Breakdown Structure Complete the Microsoft Project Tutorial 1 on Pages Team Assignment 6: Work Breakdown Structure Midterm Exam Using MS Project, develop the work breakdown structure for the MAA project, outlined on page 178. Students must take their midterm exam (with an approved proctor) between Tuesday and Saturday of this week. The exam questions are all multiple choice. It is a close book exam. You will have two hours to complete it. Each Columbia College site has its own hours and methods for handling proctoring. Please be informed of their hours so that you can get your exam completed between Tuesday and Saturday of this week. Week 5 Managing Project Cost and Risk Readings: Chapters 7 and 8 7. Describe the steps necessary for estimating the cost of a particular activity or task that has an estimated duration. 8. Briefly describe what is required for effective and successful project risk management. MS Project Tutorial 2: Baseline Project Plan Using MS Project, expand your Work Breakdown Structure into a full project plan, as described on pages Team Assignment 7: Project Schedule and Budget Develop the project schedule and budget for the MAA project, as described on pages Team Assignment 8: Risk Management Plan Develop the risk management plan for the MAA project, as described on page 275. Week 6 Managing Project Communication and Quality Readings: Chapters 9 and What is the purpose of a project communications plan? What kinds of things should this plan address? 10. Define quality in your own words. How would you define quality in a word processing, spreadsheet, or presentation software package? MS Project Tutorial 3: Tracking and Reporting Using MS Project, develop a project baseline, update the progress made, and learn how to generate reports, as outlined in the tutorial on pages

7 Columbia College Online Campus P a g e 7 Team Assignment 9: Earned Value Analysis Using MS Project, develop a project summary report and an analysis for the MAA project, as described on pages Team Assignment 10: Quality Management Plan Develop a quality management plan for the MAA project, as described on pages Quiz 2: You must take the quiz between Thursday and Sunday this week. The quiz questions are all multiple choice. The quiz covers Chapters 7 to 10. Course Evaluation You will have the opportunity to evaluate the course near the end of the session. Course evaluations will open on Sunday of Week 5 and will remain open until Thursday of Week 7. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted. Week 7 Managing Project Procurement and Outsourcing Readings: Chapter Describe the Project Management Body of Knowledge (PMBOK ) area called project procurement management. Team Assignment 11: The Project Contract Develop a project contract plan for the MAA project, as described on page 392. Week 8 Managing Project Implementation, Closure, and Evaluation Readings: Chapter 14 Discussion Assignment 12. Describe the three approaches to implementing an information system. Team Assignment 12: Project Implementation and Closure Develop an implementation and project closure plan for the MAA, as described on page 436. Peer Evaluation Final Exam Course Policies Student Conduct You must evaluate your teammates participation and contribution to the team project for the session. You should assign a score between 0 and 50 to each team member to represent her or his level of participation and contribution. I may modify or eliminate outliers. You will not evaluate yourself. I will report the team s average score for each person. You must take a proctored final exam by Saturday of this final week. The proctor must have been approved by the instructor by Week 2 of the course; unless you inform me otherwise, I will assume you will be using the same proctor as you did for your midterm. Exams need to be taken between Tuesday and Saturday of this week. All Columbia College students, whether enrolled in a land-based or online course, are responsible for behaving in a manner consistent with Columbia College's Student Conduct Code and Acceptable Use

8 Columbia College Online Campus P a g e 8 Policy. Students violating these policies will be referred to the office of Student Affairs and/or the office of Academic Affairs for possible disciplinary action. The Student Code of Conduct and the Computer Use Policy for students can be found in the Columbia College Student Handbook. The Handbook is available online; you can also obtain a copy by calling the Student Affairs office (Campus Life) at The teacher maintains the right to manage a positive learning environment, and all students must adhere to the conventions of online etiquette. Plagiarism Your grade will be based in large part on the originality of your ideas and your written presentation of these ideas. Presenting the words, ideas, or expression of another in any form as your own is plagiarism. Students who fail to properly give credit for information contained in their written work (papers, journals, exams, etc.) are violating the intellectual property rights of the original author. For proper citation of the original authors, you should reference the appropriate publication manual for your degree program or course (APA, MLA, etc.). Violations are taken seriously in higher education and may result in a failing grade on the assignment, a grade of "F" for the course, or dismissal from the College. Collaboration conducted between students without prior permission from the instructor is considered plagiarism and will be treated as such. Spouses and roommates taking the same course should be particularly careful. All required papers may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism. All submitted papers may be included in the Turnitin.com reference database for the purpose of detecting plagiarism. This service is subject to the Terms and Conditions of Use posted on the Turnitin.com site. Non-Discrimination There will be no discrimination on the basis of sex, race, color, national origin, sexual orientation, religion, ideology, political affiliation, veteran status, age, physical handicap, or marital status. Disability Services Students with documented disabilities who may need academic services for this course are required to register with the Coordinator for Disability Services at (573) Until the student has been cleared through the disability services office, accommodations do not have to be granted. If you are a student who has a documented disability, it is important for you to read the entire syllabus before enrolling in the course. The structure or the content of the course may make an accommodation not feasible. Online Participation You are expected to read the assigned texts and participate in the discussions and other course activities each week. Assignments should be posted by the due dates stated on the grading schedule in your syllabus. If an emergency arises that prevents you from participating in class, please let your instructor know as soon as possible. Attendance Policy Attendance for a week will be counted as having submitted a course assignment for which points have been earned during that week of the session or if the proctoring information has been submitted or the plagiarism quiz taken if there is no other assignment due that week. A class week is defined as the period of time between Monday and Sunday (except for Week 8, when the week and the course will end on Saturday at midnight). The course and system deadlines are all based on the Central Time Zone.

9 Columbia College Online Campus P a g e 9 Cougar All students are provided a CougarMail account when they enroll in classes at Columbia College. You are responsible for monitoring from that account for important messages from the College and from your instructor. You may forward your Cougar account to another account; however, the College cannot be held responsible for breaches in security or service interruptions with other providers. Students should use for private messages to the instructor and other students. The class discussions are for public messages so the class members can each see what others have to say about any given topic and respond. Late Assignment Policy An online class requires regular participation and a commitment to your instructor and your classmates to regularly engage in the reading, discussion and writing assignments. Although most of the online communication for this course is asynchronous, you must be able to commit to the schedule of work for the class for the next eight weeks. You must keep up with the schedule of reading and writing to successfully complete the class. No late assignments will be accepted without extenuating circumstances beyond the control of the student and with instructor notification prior to the due date (Columbia College Catalog). Course Evaluation You will have the opportunity to evaluate the course near the end of the session. Course evaluations will open on Sunday of Week 5 and will remain open until Thursday of Week 7. A link will be sent to your CougarMail that will allow you to access the evaluation. Be assured that the evaluations are anonymous and that your instructor will not be able to see them until after final grades are submitted. Proctor Policy Students taking courses that require proctored exams must submit their completed proctor request forms to their instructors by the end of the second week of the session. Proctors located at Columbia College campuses are automatically approved. The use of Proctor U services is also automatically approved. The instructor of each course will consider any other choice of proctor for approval or denial. Additional proctor choices the instructor will consider include: public librarians, high school or college instructors, high school or college counseling services, commanding officers, education service officers, and other proctoring services. Personal friends, family members, athletic coaches and direct supervisors are not acceptable. Additional Resources Orientation for New Students This course is offered online, using course management software provided by Desire2Learn and Columbia College. The Student Manual provides details about taking an online course at Columbia College. You may also want to visit the course demonstration to view a sample course before this one opens. Technical Support If you have problems accessing the course or posting your assignments, contact your instructor, the Columbia College Helpdesk, or the D2L Helpdesk for assistance. Contact information is also available within the online course environment.

10 Columbia College Online Campus P a g e ex Online Tutoring Smarthinking is a free online tutoring service available to all Columbia College students. Smarthinking provides real-time online tutoring and homework help for Math, English, and Writing. The Writing Center can be used for writing assistance in any course. Smarthinking also provides access to live tutorials in writing and math, as well as a full range of study resources, including writing manuals, sample problems, and study skills manuals. You can access the service from wherever you have a connection to the Internet. I encourage you to take advantage of this free service provided by the college. Access Smarthinking through CougarTrack under Students->Academics->Academic Resources. Grading Criteria Discussion GRADE 9-10 = A Criteria Answers given for all questions. Answers are complete and concise. Shows familiarity with the assigned readings. 8 = B Answers are not complete. 7 = C Answers have error or missing points. 6 = D Answers may have major errors or missing points. MS Project Tutorials GRADE = A Criteria All supporting materials are presented with highest quality. Writing should be formal with correct grammar and spelling = B All supporting materials are presented = C Missing answers or missing supporting materials = D Missing answers and missing supporting materials. Team Project Assignments GRADE Criteria = A Highest quality team work. Writing is formal with correct use of grammar and spelling = B Good quality team work = C Fair quality team work = D Lacks quality team work. Peer Evaluation GRADE Criteria = A Participates in and contributes to all projects with highest quality = B Participates in and contributes to all projects with good quality = C Participates in and contributes to most projects with good quality = D Participates in just a few projects or lacks quality contributions.