Contract Contract Number 85016 Effective Date of : October 1, 2013
TABLE OF CONTENTS SCHEDULE A Business Lines... 4 PrimePath... 4 PrimePath with Measured Usage, Circuit s... 4 PrimePath with Measured Usage, Local Usage s... 4 PrimePath with Measured Usage, Local Toll Usage s... 4 PrimePath with Measured Usage, Long-Distance Usage s... 4 PrimePath, Calling Features... 5 PrimePath, Messaging Options... 7 PrimePath, Local Operator Service... 8 PrimePath, Directory Listings... 8 PrimePath, Change Requests... 9 PrimePath, Order Expedites... 9 PrimePath, Order Cancellation... 9 Prime T1 Services...10 Prime T1 Services with Measured Usage, Circuit s...10 Prime T1 Services with Measured Usage, DID Numbers...10 Prime T1 Services with Measured Usage, Local Usage s...10 Prime T1 Services with Measured Usage, Local Toll Usage s...10 Prime T1 Services with Measured Usage, Long-Distance Usage s..11 SCHEDULE C Business Trunks...11 Prime T1 Services...11 Prime T1 Services, Features...11 Prime T1 Services, Group Feature s...11 Prime DS0 Services...12 PrimePath Trunks with Measured Usage, Channel s...13 PrimePath Trunks with Measured Usage, DID Numbers...13 PrimePath Trunks with Measured Usage, Local Usage s...13 PrimePath Trunks with Measured Usage, Local Toll Usage s...13 Page 1
PrimePath Trunks with Measured Usage, Long-Distance Usage s...13 SCHEDULE F Outbound Toll...14 Long Distance Services...14 Long Distance Services, Intralata Usage s...14 Long Distance Services, Interlata/Intrastate Usage s...14 Long Distance Services, Interstate Usage s...14 Long Distance Services, International Usage s...15 Long Distance Services, Directory Assistance...15 Long Distance Services, Calling Card...15 Long Distance Services, Dedicated Access (New Jersey)...16 Long Distance Services, NetPROTECT Plus...16 Long Distance Services, NetPROTECT Premium...16 Long Distance Services, Billing Options...17 SCHEDULE G Toll Free...18 Toll-Free MEGACOM...18 Toll-Free MEGACOM, Monthly Service s...18 Toll-Free MEGACOM, Dedicated Access (New Jersey)...18 Toll-Free MEGACOM, Usage s...18 Readyline...19 Readyline, Monthly Service s...19 Readyline, Usage s...19 Toll-Free Advanced Features...20 Toll-Free Advanced Features, Announcements...20 Toll-Free Advanced Features, Routing and Network Queuing...20 Toll-Free Advanced Features, Feature Package I...21 Toll-Free Advanced Features, Transfer Connect (Per Call)...22 Toll-Free Advanced Features, Feature Package II...23 Toll-Free Advanced Features, Transfer Connect (Classic)...23 Toll-Free Advanced Features, Intelligent Call Processing...23 Toll-Free Advanced Features, Direct Toll-Free (International add on)...24 Page 2
Toll-Free Advanced Features, Direct Toll-Free Usage s...24 Toll-Free Services, NetPROTECT Plus...25 Toll-Free Services, NetPROTECT Premium...25 NOTICE: Additional taxes, fees and surcharges may be applicable depending on the using agency, service type and service location. These taxes, fees and surcharges are subject to change. Additional information on regulatory fees and surcharges can be found here: http://www.corp.att.com/access_reform/ Or, you may contact your representative for more information. Page 3
SCHEDULE A Business Lines PrimePath Business Line Services provide a Customer with one or more analog voice-grade telephonic communications channel that can be used to place or receive one call at a time. PrimePath Business Lines are provided for connection of Customer-provided single-line terminal equipment such as station sets or facsimile machines. PrimePath Business Line Service is offered either as Business Lines, Key Lines or Business Trunk. PrimePath PrimePath with Measured Usage, Circuit s Business Line Type Monthly One-Time Key Line used with key system $22.65 $0.00 equipment. Basic Line $22.65 $0.00 PrimePath with Measured Usage, Local Usage s Initial Each Additional 5 Minutes 5 Minutes Local (PrimeOne) $0.08 $0.08 PrimePath with Measured Usage, Local Toll Usage s First 18 Second Each Additional Increment 6 Seconds Local Toll (PrimePlus) $0.0231 $0.0077 PrimePath with Measured Usage, Long-Distance Usage s Intralata First 18 Second Each Additional Increment 6 Seconds Available via Long Distance Service. Page 4
Interlata, Intrastate Please reference Schedule F. Interstate SCHEDULE A Business Lines PrimePath, Calling Features Option Anonymous Call Rejection Call Forwarding Busy Call Forwarding No Answer Call Forwarding Remote Access Call Forwarding Variable Call Return Call Trace Call Transfer Call Waiting Caller ID Caller ID with Name Distinctive Ring Service Description Monthly Allows a user to reject calls that don t have a caller ID. $0.00 Automatically forwards calls to a pre-determined number whenever you are on another call. Automatically sends calls to a pre-determined number whenever you don t answer your phone. Allows users to change their call forwarding number from almost any phone. $1.00 $1.00 $2.18 Calls can be forwarded to any number programmed. $1.33 This feature automatically redials the number of the last person who called you. This feature permits the user to request the last call received to be traced by. Calls can be transferred to any other number inside or outside your office. Allows users to answer an incoming call while on the phone with another caller. Caller ID displays the phone number from which an incoming call is placed. Displays the phone number and calling party name from which an incoming call is placed. Distinctive Ringing feature allows multiple numbers to ring on the same telephone. $0.75 (per use) $1.00 (per use) $2.00 $3.83 $4.25 $4.50 $3.25 Page 5
SCHEDULE A Business Lines PrimePath, Calling Features (continued) Option Hunting Remote Call Forwarding Selective Call Rejection Speed Dialing 30 Speed Dialing 8 Three-Way Calling Description With the Hunting feature, each incoming call seeks out an available line from a sequence of pre-determined numbers. Remote Call Forwarding lets you establish a local phone number in another city, and have all calls to that number automatically forwarded to a different number. Allow subscribers to selectively reject incoming calls from a limited set of previously identified telephone numbers. Monthly $0.00 $13.20 $5.40 Allows users quickly dial numbers that are called frequently. $1.33 Allows users quickly dial numbers that are called frequently. $1.33 Bridges calls with two other parties for instant conferencing capability. $1.33 Page 6
SCHEDULE A Business Lines PrimePath, Messaging Options Option Extended Voice Messaging Deluxe Voice Messaging Deluxe Voice Messaging Multi- Mailbox Forwarding Mailbox Description Call Answering - separate no answer and busy greetings Playback Features - messages can be remotely accessed, saved or deleted, forward and rewind capability Voice Mail - in multiple mailbox applications, messages can be sent, forwarded, and replied to, between mailboxes Messaging Options - any message may be designated as "urgent" internal messaging may be marked as private, receipt request, or future delivery (up to 5 permitted) Group Distribution - mailbox owner may build up to 15 unique group distribution list each with up to 25 members Secure Passcode Total capacity of messages storage is 30 Maximum length of a message is 4 minutes Messages are retained up to 31 days Maximum greeting length is 90 seconds Extended Voice Messaging with additional capacity: Group Distribution - mailbox owner may build up to 25 unique group distribution list each with up to 25 members Total capacity of messages storage is 60 Maximum length of a message is 5 minutes Messages are retained up to 45 days Maximum greeting length is 120 seconds Same features as Deluxe Voice Messaging plus: Mailbox owner can assign up to 8 sub-mailboxes (partitioned) within the main mailbox. Each sub-mailbox has a unique passcode and personalized greetings Callers may leave a message in the main or any of the sub-mailboxes as directed in the main greeting Used in any application where there are two or more lines in a linear hunt and the owner desires a single mailbox to collect all calls. Monthly $2.15 (Standard) $2.80 (Paging) $2.30 (Standard) $3.15 (Paging) $2.50 $1.90 Page 7
SCHEDULE A Business Lines PrimePath, Local Operator Service Service Unit Price Per Unit Local Directory Assistance Per Call $0.75 Busy Line Verification Per Call $1.25 Busy Line Verification with Interrupt Per Call $2.00 Operator Station Per Call $1.25 Customer Dialed Calling Card Station Per Call $0.50 Person-to-Person Per Call $3.00 Billed to Third Party Per Call $1.33 Operator Assistance Local Usage Per Minute $0.08 PrimePath, Directory Listings Service Monthly One-Time Additional Listing $1.50 $0.00 Non-Published Listing $1.50 $8.00 Non-Listed Listing $1.50 $8.00 Page 8
SCHEDULE A Business Lines PrimePath, Change Requests Request Description One-Time PIC Change Record Order Change Feature Change (w/o dispatch) Change Order Service Order Change Dispatch Applies to existing Local Service Customers who request a change in their PIC designation for presubscription of IntraLATA service. Changes to billing records, including a suspension of services, change in mailing address, change in name, or an addition or change of calling card or intralata calling plan services. Feature changes are those that affect the functionality or characteristics of telecom services for business lines/trunks. A Change Order applies when a Customer requests for a change in its telecommunications services after the initial installation. Requests for ordering, connecting, installing, changing or moving of telecommunications services that relate to the Company's local exchange services For lines moves or adds, or feature changes requiring technician dispatch. Includes up to 60 minutes labor. Each additional 15 minutes billed at $30.00 per increment. $10.00 $20.00 $30.00 + $5.00 per feature $40.00 $30.00 $125.00 PrimePath, Order Expedites Service One-Time Service Delivery Expedite Request $100.00 PrimePath, Order Cancellation Service One-Time Pre-Installation Cancellation $75.00 Page 9
SCHEDULE C Business Trunks Prime T1 Services Prime T1 Services with Measured Usage, Circuit s Service Option Monthly One-Time PrimePlex ISDN PrimePlex PRI $265.00 $0.00 PrimeXpress Non Combo or DOD $260.00 $0.00 ISDN 24 channel T1.5 PrimeXpress Non ISDN 24 channel T1.5 DID or DID (DS0) Termination $560.00 $0.00 Prime T1 Services with Measured Usage, DID Numbers Service PrimePlex or PrimeXpress Block Monthly One-Time Initial 20 $10.00 $0.00 Additional 10 $5.00 $0.00 Prime T1 Services with Measured Usage, Local Usage s Initial Each Additional 5 Minutes 5 Minutes Local (PrimeOne) $0.08 $0.08 Prime T1 Services with Measured Usage, Local Toll Usage s First 18 Second Each Additional Increment 6 Seconds Local Toll (PrimePlus) $0.0231 $0.0077 Page 10
Prime T1 Services with Measured Usage, Long-Distance Usage s Intralata Interlata, Intrastate Interstate First 18 Second Increment Each Additional 6 Seconds Available via Long Distance Service. Please reference Schedule F. SCHEDULE C Business Trunks Prime T1 Services Prime T1 Services, Features Features Monthly One-Time Caller ID with Name DID $4.50 $62.50 Caller ID with Name Per Channel $9.00 $62.50 Remote Call Forwarding $6.60 $0.00 Prime T1 Services, Group Feature s Feature Monthly One-Time AERS Customer Group Option $11.25 $225.00 AERS Control Numbers $12.50 $25.00 AERS Customer Group TNs 11+ $2.25 $0.00 AERS Redirect Option Cust Group 3-0 $55.00 $0.00 Incoming Call Redirect $40.00 $125.00 Page 11
SCHEDULE C Business Trunks SCHEDULE C Business Trunks Prime DS0 Services Business Trunks are designed to handle high traffic volumes associated with connection to Customer provided Private Branch Exchange (PBX) equipment or capable key system. Different options: DOD - outgoing calls only One-way in - incoming calls to an attendant DID - incoming calls without attendant Combo - incoming calls to an attendant and outgoing calls Page 12
PrimePath Trunks with Measured Usage, Channel s Service Option Monthly One-Time PrimePath Basic Trunk $22.65 $0.00 PrimePath DID Trunk $62.85 $0.00 Prime Digital Trunk Combo or DOD Trunk $19.30 $0.00 digital interface less than T1.5 Prime Digital Trunk digital interface less than T1.5 DID or DID/DOD Trunk $58.25 $0.00 PrimePath Trunks with Measured Usage, DID Numbers Service PrimePath Block Monthly One-Time Initial 20 $10.00 $0.00 Additional 10 $5.00 $0.00 PrimePath Trunks with Measured Usage, Local Usage s Initial Each Additional 5 Minutes 5 Minutes Local (PrimeOne) $0.08 $0.08 PrimePath Trunks with Measured Usage, Local Toll Usage s First 18 Second Each Additional Increment 6 Seconds Local Toll (PrimePlus) $0.0231 $0.0077 PrimePath Trunks with Measured Usage, Long-Distance Usage s Intralata Interlata, Intrastate Interstate First 18 Second Increment Each Additional 6 Seconds Available via Long Distance Service. Please reference Schedule F. Page 13
SCHEDULE F Outbound Toll Long Distance Services Long Distance Services, Intralata Usage s Schedule Originating Destination Cost Per Minute A Switched Switched $0.0200 B Switched Dedicated $0.0200 B Dedicated Switched $0.0200 C Dedicated Dedicated $0.0130 Long Distance Services, Interlata/Intrastate Usage s Schedule Originating Destination Cost Per Minute A Switched Switched $0.0270 B Switched Dedicated $0.0270 B Dedicated Switched $0.0270 C Dedicated Dedicated $0.0130 Long Distance Services, Interstate Usage s Schedule Originating Destination Cost Per Minute A Switched Switched $0.0240 B Switched Dedicated $0.0160 B Dedicated Switched $0.0160 C Dedicated Dedicated $0.0130 Page 14
SCHEDULE F Outbound Toll Long Distance Services, International Usage s Country/Region Landline Peak Landline Off-Peak Mobile* Peak Mobile* Off-Peak Under this Agreement, customers shall receive a 35% discount on all International Outbound calling. Rates for International Outbound calling are governed by the OneNet Services Business Service Guide, which can be found at http://serviceguidenew.att.com Due to current - or potential political, regulatory or other factors, rates for International Outbound are subject to change. Please reference the most current version of the Business Service Guide for rate information. Long Distance Services, Directory Assistance Cost Per Call Directory Assistance $1.00 Long Distance Services, Calling Card 1 Includes Execubill Cost Per Minute Intrastate 1 $0.0740 Interstate 1 $0.0760 Page 15
SCHEDULE F Outbound Toll Long Distance Services, Dedicated Access (New Jersey) Miles Fixed Per Mile Monthly Cost Cost DS-1 Local Channel 0 $199.80 $0.00 DS-1 Local Channel 1-5 $251.60 $0.00 DS-1 Local Channel 6-10 $275.28 $0.00 DS-1 Local Channel 11-20 $341.88 $0.00 DS-1 Local Channel 21-50 $488.40 $0.00 DS-1 Local Channel 51+ $370.00 $4.81 * Rates also applicable for Connecticut, Delaware, District of Columbia, Hawaii, Maryland, Pennsylvania, Puerto Rico, Virginia, Virgin Islands and West Virginia. All others ICB. Long Distance Services, NetPROTECT Plus Quantity of Customer Telephone Systems Monthly One-Time First 100, per CTS $10.00 $100.00 Next 100 CTS (101-200), per CTS $10.00 $75.00 All Additional CTS (Over 200), per CTS $10.00 $50.00 Long Distance Services, NetPROTECT Premium Quantity of Customer Telephone Systems Monthly One-Time First 100, per CTS $200.00 $300.00 Next 100 CTS (101-200), per CTS $150.00 $250.00 All Additional CTS (Over 200), per CTS $100.00 $200.00 Page 16
SCHEDULE F Outbound Toll Long Distance Services, Billing Options Options Bill Partitioning Billing Edge Description Bill Partitioning is a regulated feature that allows customers to segment their company's billing by individual subsidiaries, divisions or operating groups. OneNet Billing Edge is an easy to use, comprehensive billing information management tool that utilizes CD-ROM (Compact Disc Read Only Memory) as the monthly delivery media. Monthly No $50.00 Page 17
SCHEDULE G Toll Free Toll-Free MEGACOM Toll-Free MEGACOM, Monthly Service s Service Component Monthly One-Time DS1 Local Channel See Below PRI Uplift (Optional) $104.00 $0.00 Per Routing Arrangement $50.00 $0.00 Toll-Free INFO-2 ANI (Per Calling Number) $0.01 $0.00 Toll-Free INFO-2 ANI (without PRI) $375.00 $0.00 Toll-Free MEGACOM, Dedicated Access (New Jersey) Miles Fixed Per Mile Monthly Cost Cost DS-1 Local Channel 0 $199.80 $0.00 DS-1 Local Channel 1-5 $251.60 $0.00 DS-1 Local Channel 6-10 $275.28 $0.00 DS-1 Local Channel 11-20 $341.88 $0.00 DS-1 Local Channel 21-50 $488.40 $0.00 DS-1 Local Channel 51+ $370.00 $4.81 * Rates also applicable for Connecticut, Delaware, District of Columbia, Hawaii, Maryland, Pennsylvania, Puerto Rico, Virginia, Virgin Islands and West Virginia. All others ICB. Toll-Free MEGACOM, Usage s Cost Per Minute Intrastate $0.0270 Interstate $0.0160 Page 18
SCHEDULE G Toll Free Readyline Readyline, Monthly Service s Service Component Monthly One-Time Per Routing Arrangement $9.90 $0.00 Readyline, Usage s Cost Per Minute Intrastate $0.0420 Interstate $0.0240 Page 19
SCHEDULE G Toll Free Toll-Free Advanced Features Toll-Free Advanced Features, Announcements Feature General & Basic Announcements Enhanced Announcements Unit Price Per Unit Monthly Announcement Storage $27.50 + Per Announcement Played $0.035 + Per Minute of Announcement Played $0.030 Monthly Announcement Storage $27.50 + Per Announcement Played $0.035 + Per Minute of Announcement Played $0.030 Toll-Free Advanced Features, Routing and Network Queuing Feature Unit Price Per Unit Monthly Service $10.00 Alternate Destination Routing + One-Time Setup Fee $75.00 + Each Call Routed $0.0150 Next Available Agent Routing Redirected Call $0.0150 Select Routing Monthly Service $10.00 + One-Time Setup Fee $25.00 Network Queuing Queue Slot $5.00 + Every 6 seconds in Queue $0.0150 Page 20
SCHEDULE G Toll Free Toll-Free Advanced Features, Feature Package I When Customer orders Toll-Free Advanced Features Feature Package I, Customer can select any combination of the Toll-Free Advanced Features, except Transfer Connect and the Route It! Platform, for a flat per call charge that applies for every call to the Toll-Free Numbers provisioned with Toll-Free Advanced Features. Pricing is for features only and does not include toll-free charges associated with Toll-Free Megacom or Readyline usage. Feature Package I Setup Fee and Monthly Recurring s Package Package I (Per Call Package) Includes Announcement Features Routing Features Call Redirection Features Select Routing Monthly One Time $125.00 $500.00 Feature Package I Per Call s Package Price Per Call Feature Package I $0.0450 Page 21
SCHEDULE G Toll Free Toll-Free Advanced Features, Transfer Connect (Per Call) Feature Courtesy Transfer Consult & Transfer Conference & Transfer Redirection to non-toll Free Termination Unit Price Per Unit Per Call $0.0100 Per Redirection Attempt $0.0350 Per Call $0.0100 Per Redirection Attempt $0.0400 Per Call $0.0100 Per Redirection Attempt $0.0800 Per Second $0.0013 Page 22
SCHEDULE G Toll Free Toll-Free Advanced Features, Feature Package II When Customer orders Toll-Free Advanced Features Feature Package II, Customer has unlimited use of all Routing Features. Feature Package II Setup Fee and Monthly Recurring s Package Package II (Classic Package) Includes Monthly One Time All Routing Features $12.60 $12.50 Toll-Free Advanced Features, Transfer Connect (Classic) Feature Courtesy Transfer Consult & Transfer Conference & Transfer Redirection to non-toll Free Termination Unit Price Per Unit Per Redirection Attempt $0.0150 + Per Completed Call $0.0100 Per Redirection Attempt $0.2000 + Per Completed Call $0.0200 Per Redirection Attempt $0.2250 + Per Completed Call $0.0301 Toll-Free Advanced Features, Intelligent Call Processing Feature Per Second $0.0013 Unit Price Per Unit Intelligent Call Processing Per Call Attempt $0.0400 Page 23
SCHEDULE G Toll Free Toll-Free Advanced Features, Direct Toll-Free (International add on) Service Component Monthly One-Time Direct Toll-Free (per number) $10.00 $10.00 Toll-Free Advanced Features, Direct Toll-Free Usage s International First 18 Second Each Additional Increment 6 Seconds See Service Guide Page 24
SCHEDULE G Toll Free Toll-Free Services, NetPROTECT Plus Quantity of Customer Telephone Systems Monthly One-Time First 100, per CTS $10.00 $100.00 Next 100 CTS (101-200), per CTS $10.00 $75.00 All Additional CTS (Over 200), per CTS $10.00 $50.00 Toll-Free Services, NetPROTECT Premium Quantity of Customer Telephone Systems Monthly One-Time First 100, per CTS $200.00 $300.00 Next 100 CTS (101-200), per CTS $150.00 $250.00 All Additional CTS (Over 200), per CTS $100.00 $200.00 Page 25