UMBRA CUSCINETTI, INC. 2916 100 th Street SW Everett, WA 98204-1340 USA 425-743-2577 FAX: 425-347-0682 Printed versions may not be the latest. Suppliers shall utilize the latest version which can be found on our website at www.umbragroup.it following the Supplier Information link. INTRODUCTION: Umbra Cuscinetti, Inc. (herein referred to as UCI) is responsible to ensure purchased products and services conform to specified purchase order requirements. UCI s Quality Management System (QMS) is based on the international standard, AS9100B, which requires that we establish procedures for selecting Suppliers and for the periodic review and assessment of the effectiveness of the control of purchased materials. It is therefore of extreme importance that we use Suppliers who can consistently deliver high quality products and services. Quality will assist Purchasing in the selection of qualified Suppliers. The prime consideration in the selection of qualified Suppliers will be the Supplier s ability to meet performance (quality and delivery) requirements of the Purchase Order. Surveys / Audits will be performed in accordance with UCI procedures to determine the potential Supplier s capability for supplying parts, or performing critical processes, as required. Selected audits and surveys by the Company and its customers, including applicable Government agencies, will be performed on a scheduled basis to determine if Supplier s operations are in accord with contractual requirements. Results of the Surveys and Audits will be compiled, and all qualified Suppliers will be listed on UCI s Approved Supplier List (F-740-001). PURPOSE: This Document contains the Supplier Quality Assurance Requirements (SQAR s) and is considered contractual and supplemental to the UCI Purchase Order and the Purchase Order Terms and Conditions (Attachment A-740-001). APPLICABILITY: SQAR s SECTION 1: Requirements herein are imposed on all purchase orders for products and services provided to UCI, as applicable. SQAR s SECTION 2: Requirements herein are applicable on products and services provided to UCI, ONLY when referenced on the Purchase Order. NEED ASSISTANCE? If you have any questions about the SUPPLIER QUALITY ASSURANCE applicable to a Purchase Order, please contact the UCI Buyer.
Page 2 of 10 TABLE OF CONTENTS SQAR s SECTION 1: 1. Right of Facility Access 2. Quality Requirements Flow Down 3. Records Retention 4. Special Processes 5. Receiving Inspection 6. Control of Measuring and Test Equipment 7. Latest Revisions 8. Control of Nonconforming Product 9. Traceability / Lot Shipment Requirements 10. Protective Packaging 11. Special Handling / Protection of Parts 12. Marking and Identification 13. Shelf Life Time Sensitive Material 14. Control of UCI Property 15. Inspection System 16. Distributor Inspection Requirements 17. Evidence of Inspection 18. Sampling 19. Manufacturing Record 20. Latent Defect Reporting 21. Corrective and Preventive Action Request 22. Certified Supplier 23. Statement of Conformity 24. Material Test Reports SQAR s SECTION 2: 25. Source Inspection 26. First Article Inspection (FAI) 27. International Traffic in Arms Regulations (ITAR) 28. Key Characteristics
Page 3 of 10 1. Right of Facility Access SQAR s SECTION 1 (Applies to all Purchase Orders) UCI and its customers or their authorized representatives, including representatives of the United States Government or the Federal Aviation Administration, shall be granted access to Supplier's facilities, and shall be entitled to enter such facilities at any reasonable time during Supplier's normal operating hours to inspect Work In Process and/or conduct tests of processes or materials, and to monitor compliance with applicable specifications as contained in UCI Purchase Orders. 2. Quality Requirements Flow Down Suppliers shall flow down to sub-tier Suppliers, in writing, the applicable requirements of UCI s purchase order and UCI SQAR s, including key characteristics where required. 3. Records Retention Unless otherwise specified, all records related to delivered products and services shall be maintained for a minimum of ten (10) years after purchase order completion. Copies of these records shall be submitted to UCI upon request. 4. Special Processes Special Processes such as painting, plating, heat treating, non-destructive testing, etc., shall be in accordance with specification(s) and standards stated on the drawing and purchase order. The Supplier shall provide certification of all special processes performed. The Supplier shall use ONLY processors who hold a current certification from Nadcap for each process being performed. In some cases, process Suppliers must also be approved by The Boeing Company. Other approved sources may be obtained from the UCI Buyer. Boeing Approved Process Sources in accordance with D1-4426 can be accessed using the Boeing Suppliers Website: Boeing: Suppliers - Approved Process Sources D1-4426 With each shipment, the Supplier shall include certification(s) identifying the process, part number, purchase order number, process specification number, identification of the process method used as the acceptance criteria document, and evidence of acceptance including applicable reports. All certifications must reflect applicable document revisions. Questions regarding Special Process Sources should be directed to the cognitive UCI Buyer. NOTE: Process Suppliers used must have completed their Nadcap certification process. Suppliers who are working on Nadcap or are waiting on final approval will not be used until they are listed on the Nadcap QML. 5. Receiving Inspection All products and services delivered to UCI are subject to Receiving Inspection to ensure compliance with UCI requirements as outlined in the Purchase Order. These requirements may include, but are not limited to, correct quantity, dimensions, material
Page 4 of 10 identification, test reports, material/process certifications, Certificates of Conformance, or factory or mill lot identification or traceability. Product failing to pass Receiving Inspection may be returned to the Supplier for screening, replacement, credit, or rework. A copy of the rejection paperwork must be returned with reworked material. Nonconforming product detected at receiving inspection will be reflected in the Supplier quality rating. 6. Control of Measuring and Test Equipment Measuring and testing equipment used in the acceptance of the product supplied to UCI must be calibrated in compliance with MIL-STD-45662, ISO 10012-1, ANSI/NCSL Z540-1 or equivalent industry standard. The system shall provide for notification of the Buyer in the event that equipment is found significantly out-of-tolerance. The cognizant Quality personnel shall appraise the impact on product quality already delivered. 7. Latest Revisions The product being manufactured and/or service being performed must be completed per the latest revision. At no time shall other revisions be used other than what is indicated on the drawings or purchase orders without the express, written permission of an authorized Buyer of UCI. 8. Control of Nonconforming Product Nonconforming product produced from UCI supplied material shall be segregated, identified, and returned to UCI along with a completed internal nonconformance report from the Supplier. Supplier shall notify UCI in writing of any known discrepancies in materials to be delivered prior to shipment to UCI, and UCI reserves the right to refuse delivery of such materials prior to shipment if the nonconformance would result in the products or services being rejected at receiving inspection. Repetitive nonconformances may be cause for a Corrective and Preventive Action Request (F-852-001) initiated by UCI. 9. Traceability / Lot Shipment Requirements Lots may not be commingled. Shipments may consist of no more than two (2) manufacturers lots for each part number included in an order. No quantity of a single manufacturer s lot may consist of less than 20 Percent of the total quantity per shipment unless otherwise specified on the purchase order. A production lot shall consist of parts that are all the same configuration fabricated under same conditions, from the same material, processed (including heat treat) together and produced as one continuous run. A casting, forging, machined part or stamping lot consists of the same part number, of one alloy, produced using the same processing parameters (including heat treat) and contains a homogeneous heat pour, or same basic material. A plating lot (cadmium, anodize, chemical milling, etc.) shall consist of treated articles on the same order, treated under the same conditions, from the same chemical composition, from the same tank. A coating lot (paint, dry film lube, etc.) shall be processed as one batch, on the same
Page 5 of 10 part, on the same order. A batch is defined as the end product of all of the raw materials mixed or blended in a single or continuous operation. 10. Protective Packaging The Supplier shall maintain proper control of packaging and shipping operations to assure that items are: 1) Shipped in correct quantities and accompanied by the proper paperwork. 2) Properly preserved and packaged to protect items from corrosion, contamination and damage in transit. Boxes or containers, as applicable, should be selected to the extent necessary to provide protection from physical and environmental damage during shipping and handling. Cushioning materials shall be applied, as required, to protect and to restrict movement of the item(s). 11. Special Handling / Protection of Parts UCI parts delivered for processing are usually high value precision parts that are vulnerable to handling damage. These parts are inspected and determined to be free of damage, and are packaged to prevent transit damage prior to shipment from UCI. THE SUPPLIER IS REQUIRED TO PROVIDE SPECIAL HANDLING TO PREVENT PART- TO-PART CONTACT AND OTHER DAMAGE TO THE PARTS AND TO INDIVIDUALLY PROTECTIVE PACKAGE THE PARTS PRIOR TO RETURN TO UCI. Failure to comply with this clause may result in a UCI rejection (NOD) and subsequent back charges to the Supplier for rework and or the scrapping of parts, if it s determined that the Supplier is responsible due to negligence during packaging and/or handling. Supplier shall inspect, upon receipt, UCI parts prior to processing to detect damage in transit, or otherwise. In the event the Supplier determines parts delivered from UCI are not free of damage at the time of arrival, Supplier must notify the Buyer, and are not to begin processing of parts without prior approval from UCI. 12. Marking and Identification All packages shall be marked with UCI part number, lot/date code, and Suppliers name. The Supplier is required to reference UCI part number or stock number on all labels and documents. 13. Shelf Life Time Sensitive Material Each item, package, or container shall reflect the specification, drawing, nomenclature, or other design description required by the Purchase Order. Cure or manufacturing dates, assembly dates, expiration dates, temperature limits, compound number, and manufacturing identification will be recorded on the certifications and shipping documents as appropriate. Items received with less than 2/3 shelf life remaining shall be cause for rejection unless otherwise specified by the Purchase Order. The mixing of date codes within any single order shall be minimized. Product older than 3 years shall not be provided. Temperature-sensitive materials shall be maintained within the limits prescribed in the applicable document during storage and shipment. Material 40º F or
Page 6 of 10 less requires special temperature labels to be attached to the exterior of each package. The label shall reflect the words temperature sensitive material and the maximum material storage temperature allowed. 14. Control of UCI Property Material supplied by UCI to be used in Supplier s delivered product shall be to the following: 1) Inspected upon receipt for evidence of UCI acceptance, shipping damage and lot identification. 2) Material traceability shall be maintained throughout the manufacturing process, assuring that items manufactured by the Supplier are identifiable to the material lot number provided by UCI. Supplier must ensure that a statement is included on the shipment certification and/or shipper identifying UCI Supplied Material. Supplier shall perform the following when UCI furnishes tools/gages: 1) Inspect, upon receipt, to detect damage in transit and assure completeness, presence of operating instructions and a valid calibration status, as applicable. 2) Provide adequate protection to preclude damage or deterioration during use, handling and provide periodic calibration of gaging in accordance with UCI instructions, or request UCI to perform calibration at least 30 days prior to the expiration date shown by the calibration status. When deficiencies occur, notify the UCI Buyer immediately. 3) Support UCI periodic audits of UCI furnished tools/gages. Supplier shall return the Engineering Drawing to UCI upon completion of the work performed on the purchase order when stamped as shown in the figure below: Supplier shall maintain the Engineering Drawing the duration of the contract when stamped as shown in the figure below: 15. Inspection System The Supplier must have an inspection system to assure compliance with the requirements of the UCI purchase order. This system must provide for examination of
Page 7 of 10 the Supplier's product to assure compliance with the purchase order, engineering drawing, and specification requirements. Any inspection performed by the Supplier shall be performed by competent inspection personnel. The system must meet good aerospace practices. 16. Distributor Inspection Requirements Any Distributor supplying material to UCI shall have a system to assure the acceptance status and inspection integrity of the manufacturer is maintained and passed on to UCI. Any inspection performed by the Distributor shall be performed by competent inspection personnel. The Distributor's system must provide for traceability of material back to the manufacturer. 17. Evidence of Inspection The Supplier shall perform inspection of all supplies to ensure conformance to engineering drawing and specification requirements. Evidence of such inspections shall be subject to review and auditing by UCI Quality Assurance. 18. Sampling Unless otherwise specified in applicable drawings/specifications, all sampling shall be per ANSI/ASQC Z1.4, Level II, single sampling, with AQLs as follows: 19. Manufacturing Record Characteristics Classification (Maximum) AQL Critical...100% (no sampling) Major...1.5% Minor...4.0% Supplier certifies that shop Manufacturing Records shall reflect and indicate work requirements, including non-destructive inspection, as evidence by the Supplier s quality assurance signature or acceptance stamp, and are on file available for review upon request. 20. Latent Defect Reporting Supplier is obligated to report, within three (3) business days, by telephone and in writing all suspected problems or latent defects associated with current deliveries or previously delivered product to the UCI Quality Management Department. 21. Corrective and Preventive Action Request The Supplier shall respond to UCI requests for corrective action. The Supplier s response to any such request shall be timely and must include the root cause of the problem, the statement of the action taken to preclude a recurrence, and the effectivity of the action. 22. Certified Supplier
Page 8 of 10 UCI inspection is required on the first shipment of a certified item. Supplier inspection shall be accomplished per the UCI approved quality plan. Acceptance of Certified Supplier s product and product documentation shall be verified by the Supplier s certified representative who is authorized use of the UCI certified Supplier stamp. 23. Statement of Conformity The Supplier shall submit a Statement of Conformity on the packing list/shipper or on a separate document, reflecting compliance to all Purchase Order requirements. The Statement of Conformity must be legible and in the English language, and be signed and dated by the Supplier s authorized Quality Assurance Representative. 24. Material Test Reports The Supplier shall submit chemical/physical test reports with each shipment. The reports must show evidence that the materials conform to the material requirements specified in the applicable drawings and specifications. When required by the applicable specifications, reports/certifications are to reflect actual test values. Test reports shall include document revision levels and lot identification as applicable. All parts and/or material shall be identified by and traceable to a heat number, heat code, heat lot number, melt number, or batch control number. Any reprocessed raw material must be traceable to the original mill test report and must include objective evidence of compliance (e.g., mechanical tests) to the materials reprocessed condition. No material substitutions are permitted without the express written consent of the UCI Buyer.
25. Source Inspection QMS ATTACHMENT: A-740-002 SQAR s SECTION 2 (Purchase Order Specific) Page 9 of 10 When specified on the purchase order, UCI source inspection is required prior to shipment from the Supplier s facility. Upon request, the Supplier shall provide personnel and equipment to assist any UCI representative during inspection of products or services. On site product acceptance by UCI and/or customer personnel does not absolve the Supplier of the responsibility to provide acceptable product, nor shall it preclude subsequent rejections by the UCI 26. First Article Inspection (FAI) The First Article Inspection (FAI) shall provide evidence that all engineering, design, and specification requirements are understood, accounted for, verified, and recorded. An FAI is required: 1) For a new part prior to or as part of the first production run. 2) When the process is new or the process has changed. 3) Production facilities have moved. 4) The product has not been manufactured in a 2 year period. The requirement for an FAI may be modified or waived by the UCI Quality Management Department, and will be documented through the UCI Buyer. The FAI Report format shall be in accordance with AS9102. 27. International Traffic in Arms Regulations (ITAR) When specified on the purchase order, the Supplier and all its sub-contractors shall adhere to all ITAR requirements. All Dual Use Technical Data shall be stamped as shown in the figure below: Technical Data: includes but is not limited to, RFQ, MOA, PIA, purchase orders, drawings, plant visit, end item parts and samples, written and electronic communication. Dual Use Technical Data: is data that is used for commercial military purposes. Questions regarding I.T.A.R. contact UCI, or access the US Department of State Website: http://www.pmdtc.org/consolidated_itar.htm 28. Key Characteristics When specified on the purchase order, or defined on the Engineering Drawing, the Supplier and all sub-tier contractors shall inspect all key characteristics 100% and provide the recorded data. Revisions
Page 10 of 10 REV. DATE DESCRIPTION OF CHANGE AUTHORIZED BY NEW 10-24-2006 ORIGINAL RELEASE A 01-14-2013 Updated Sections 3, 5, 9, 13, and 15 Russell R. Preston Quality Manager Randy Wood Quality Systems Manager