Ahad Zare Ravasan Lecturer at Mehralborz University zare.ahad@gmail.com Summary Ahad Zare Ravasan is currently a PhD candidate in Information Technology Management in Allameh Tabataba i University, Tehran, Iran. He has published three books and a number of papers in acclaimed journals, such as the Expert Systems with Applications, Information Systems, International Journal of Production Research, Scientia Iranica, International Journal of Data Warehousing and Mining, and International Journal of Enterprise Information Systems. His research interests include ERPs, artificial neural networks applications, business process outsourcing and business intelligence. Also, Ahad's expertise filed include:enterprise Architecture, Information System Analysis and Design, Requirements Engineering, IT Service management, ERP Readiness Assessment and Implementation Methodologies, IT Master Plan,... Experience Business and System Analyst at Mapna Group June 2013 - Present (2 years 1 month) Lecturer at Mehralborz University January 2008 - Present (7 years 6 months) Teaching Information Technology Management Teaching Enterprise Resource Planning Guiding and Orienting Students Projects Lecturer at Agribank-UAST January 2013-2015 (2 years) Teaching Information technology Management Teaching System Analysis and Design Business and System Alanyst at Virtual system processing 2007 - June 2013 (6 years) Lecturer at Allameh Tabatabai University January 2008-2009 (1 year) Teaching Computer uses in Management and Accounting Honors and Awards Best PhD research student award at Allameh Tabatabai University 2013 Best PhD research student award at Allameh Tabatabai University Page1
2012 Best Teacher Assistant award at Mehralborz University 2011 Certifications ITIL Foundation EXIN-Netherland November 2010 Publications An expert system for perfume selection using artificial neural network Expert Systems with Applications 2010, Payam Hanafizadeh The objective of this research is to help customers in purchasing perfumes, with the aid of the expert system program developed by using artificial neural networks. The expert system's role is in the preparation to capture the data from the customer's requirements and predict appropriate perfume. For this end, factors of perfume costumers' decision were recognized using Fuzzy Delphi method and a back propagation neural network classification model was developed and trained with 2303 data of customers. In addition,... A McKinsey 7S model-based framework for ERP readiness assessment International Journal of Enterprise Information Systems (IJEIS) 2011, Payam Hanafizadeh Implementing Enterprise Resource Planning (ERP) systems is a complex, lengthy and expensive process which usually faces serious challenges and failures. Thus, it is necessary to perform a readiness assessment at the initial stage of an ERP implementation project to identify weakness areas which may encounter the project with failure. This paper proposes a new framework for assessing readiness of an organization to implement the ERP project on the basis of McKinsey 7S model using confirmatory factor analysis.... Identification and classification of ERP critical failure factors in Iranian industries Information Systems 2012, Amin Amid, Morteza Moalagh Implementation of Enterprise Resource Planning systems (ERPs) is a complex and costly process, which usually results in serious failures. The majority of previous studies and research projects have been conducted in identifying ERP Critical Success Factors (CSFs) rather than Critical Failure Factors (CFFs). On the other hand, most studies have been devoted to developed countries, while in developing countries, many companies have moved towards using such systems. The majority of IT/IS management standards and... A Literature Review on the Business Impacts of Social Network Sites International Journal of Virtual Communities and Social Networking (IJVCSN) 2012, Payam Hanafizadeh Social network sites (SNSs) such as MySpace, Facebook, and Youtube have attracted millions of users, many of whom have integrated these sites into their daily practices. There are hundreds of SNSs, with various technological affordances, supporting a wide range of interests and practices. However, the impact of SNSs Page2
is increasingly pervasive, with activities ranging from economic and marketing to social and educational. Among the wide impacts of social network sites, they are, anecdotally, becoming... Studying RFID Consumer Acceptance Using TAM: the Case of IUST Students Journal of Information processing and Management 2012 Radio frequency identification (RFID) technology is used in numerous applications and offers a plethora of interesting potential new applications. However, this potential raises issues that require addressing to achieve its widespread acceptance by consumers. This paper investigates the factors that affect consumer acceptance of RFID technology using the technology acceptance model (TAM). To this end, a questionnaire is prepared and distributed among Iran University of Science and technology (IUST) students and gathered data are analyzed using multivariable linear regression method. The results propose that convenience, culture, and regulation are the principal factors influencing the consumers acceptance of RFID. The results of the paper can provide insight to organizations in providing RFID enabled products to their customers and also facilitate its development in the society. Identifying and Prioritizing Hospital Management Issues to be Documented in Knowledge Management Systems Health Information Management 2012 The subject of knowledge as one of the most valuable sources of every organization has gained more importance in businesses and industries, recently, especially in recent 2 decades and in governmental organizations. Considering this importance, the objective of the study is exploring the most important subjects in the area of hospital management and identifying subjects with the highest priority to being documented in knowledge management system of the Ministry of Health and Medical Education... Developing a practical framework for assessing ERP post-implementation success using fuzzy analytic network process International Journal of Production Research 2013, Morteza Moalagh Implementing an enterprise resource planning system is a sophisticated, lengthy, and costly process which tends to face serious failure. Thus, it is essential to perform a success assessment at the post-implementation stage of an ERP project to evaluate how much the system has succeeded in achieving its predetermined objectives. This paper proposes a practical framework for assessing a firm's ERP post-implementation success utilising current models through a fuzzy analytic network process. The construct of ERP success is broken... ERP success prediction: An artificial neural network approach Scientia Iranica 2013 The Enterprise Resource Planning system (ERP) has been pointed out as a new information systems paradigm. However, achieving a proper level of ERP success relies on a variety of factors that are related to an organization or project environment. In this paper, the idea of predicting ERP post-implementation Page3
success based on organizational profiles has been discussed. As with the need to create the expectations of organizations of ERP, an expert system was developed by exploiting the Artificial Neural Network (ANN) method to... The Consistency of Virtual Organizations Enabling Capabilities and Improvements in Knowledge Management Performance International Journal of Enterprise Information Systems (IJEIS) 2013 The success of a virtual organization (VO) largely depends on the effective collaboration of its members in orchestrating their knowledge, skills, core competences and resources. It enables the VOs to enhance competitive capabilities and respond better to business opportunities. Most previous studies have focused on the influence of some contingent factors on Knowledge Management (KM) process/outcome and neglect the interacting relationships among these contingent factors. The objective of this study is to... Identification and Classification of Affecting Factors on E-Tourism in Iran Middle-East Journal of Scientific Research 2013 Nowadays, tourism industry is emerged as one of the greatest industries in the world. The evolution of ICT in the past decades had large effect in the industry and led the emerging concept of e-tourism. Based on this situation it is recommended to study the e- tourism area as an important research field and also develop the approaches and mechanisms for enabling tourism industry through electronic and virtual solutions. Hence, this study aims to identify the factors affecting on e-tourism development in Iran. To this... A New Approach to Knowledge Management Strategies: Relation Strategy and Substitution Strategy International Journal of Knowledge and Systems Science (IJKSS) 2013, Reza Naghizadeh, mohamad naghizadeh Knowledge management (KM) has been regarded as a critical issue for the practitioners and academicians in these years. Recently, knowledge management strategies have been highly considered in organizations. The article tries to explore knowledge management strategies from different aspects and explains the most important factors in its success. Here, nine main factors are considered for the success of the knowledge management strategies and it has been tried to present a new framework for knowledge... A Review for the Online Social Networks Literature (2005-2011) European Journal of Business and Management 2014, Sara Asgary Although Online Social Networks (OSNs) such as MySpace, Facebook, and Youtube are still under development; they have attracted millions of users, many of whom have integrated these sites into their daily practices. There are hundreds of OSNs, with various technological affordances, supporting a wide range of interests and practices. However, impact of OSNs is increasingly pervasive and numerous researchers worked on different aspects on social networks. There is no research work for identification and... A Framework for Assessing Governmental Websites Quality: The Case of Iranian Free Economic Zones Websites International Journal of E-Services and Mobile Applications (IJESMA) 2014 Page4
, Mohammad Amin Zare E-government has provided the state-run sector with numerous opportunities to offer a variety of services through websites to citizens and the private sector. These websites have been launched in order to provide easy access to government services, boost the efficacy of the government-run sector and reduce operational costs. Given the point that many of these websites have gradually been developed and have scarcely been standardized to meet the requirements of site visitors, it is necessary to develop models for... A FCM-Based Dynamic Modeling of ERP Implementation Critical Failure Factors International Journal of Enterprise Information Systems (IJEIS) 2014, taha mansouri Implementation of Enterprise Resource Planning systems (ERPs) is a complex and costly process which usually results in serious failures. Numerous factors affect these projects implementation due to their size, complexity and high chance of failure. Therefore, identifying these factors in ERP projects is a critical issue. The majority of previous studies and research projects have been conducted in identifying ERP Critical Success Factors (CSFs) rather than Critical Failure Factors (CFFs). In order to help practitioners, this paper... An Expert System for Predicting ERP Post-Implementation Benefits Using Artificial Neural Network International Journal of Enterprise Information Systems (IJEIS) 2014 Implementing Enterprise Resource Planning systems (ERPs) is a complex and costly project which usually delivers only a few of expected benefits. Obtaining the expected benefits of ERPs is impressed by a variety of factors and variables which is related to an organization or project environment. In this paper, the idea of predicting ERP post- implementation benefits based on the organizational profiles and factors has been discussed. Regarding the need to form the expectations of organizations about ERP, an... A Novel Hybrid Algorithm Based on K-Means and Evolutionary Computations for Real Time Clustering International Journal of Data Warehousing and Mining (IJDWM) 2014, taha mansouri One of the most widely used algorithms to solve clustering problems is the K- means. Despite of the algorithm's timely performance to find a fairly good solution, it shows some drawbacks like its dependence on initial conditions and trapping in local minima. This paper proposes a novel hybrid algorithm, comprised of K-means and a variation operator inspired by mutation in evolutionary algorithms, called Noisy K-means Algorithm (NKA). Previous research used K-means as one of the genetic operators in Genetic Algorithms.... Supporting the Module Sequencing Decision in ITIL Solution Implementation: An Application of the Fuzzy TOPSIS Approach International Journal of Information Technologies and Systems Approach (IJITSA) 2014, taha mansouri, Saeed Rouhani, PhD Nowadays a growing interest in Information Technology Service Management (ITSM) proves the trends and needs of their implementation in organizations. In order to successfully implement an ITSM project in an organization, it is essential to implement a suitable ITSM solution to support the related processes. The Page5
ITSM solution implementation can be conducted either in a big bang or phased manner by module. The present paper intends to offer the analytical means to support decision-making in the implementation... An Extended Framework for ERP Post-Implementation Success Assessment Information Resources Management Journal (IRMJ) 2014 Implementing enterprise resource planning systems is a sophisticated, lengthy and costly process which tends to face serious failure. Thus, it is essential to perform the success assessment at the post-implementation stage of an ERP project to evaluate how much the system has succeeded in achieving its predetermined objectives. This paper proposes a practical and extended framework for assessing a firm's ERP postimplementation success. The factors contributing to the post-implementation success assessment have been... A Fuzzy TOPSIS based Approach for ITSM Software Selection International Journal of IT/Business Alignment and Governance (IJITBAG) 2014 Nowadays a growing interest in Information Technology Service Management (ITSM) proves the trends and needs of their implementation in organizations. In order to implement an ITSM project successfully in an organization, it is essential to select a suitable ITSM software. Evaluation and selection of the ITSM software packages is complicated and time consuming decision making process. This paper presents an approach for dealing with such a problem. This approach introduces functional, non-functional and fuzzy evaluation... A Practical Framework for Business Process Management Suites Selection Using Fuzzy TOPSIS Approach In Proceedings ofthe16thinternationalconferenceonenterpriseinformationsystems 2014 An Investigation of BI Implementation Critical Success Factors in Iranian Context International Journal of Business Intelligence Research (IJBIR) 2014 Nowadays, many organizations take Business Intelligence (BI) systems to improve their decision-making processes. Although many organizations have adopted BI systems, not all of these implementations have been successful. This paper seeks to identify critical success factors (CSFs) that impact on successful implementation of BI systems in organizations. So, at first, through literature review, 26 CSFs were identified. Following that, a questionnaire was developed and then filled out by domain experts who had at least... A practical framework for assessing business intelligence competencies of enterprise systems using fuzzy ANP approach International Journal of Applied Decision Sciences 2015 As traditional concept in management, decision support had a remarkable role in competitiveness or survival of organisations and following, as modern impression, nowadays business intelligence (BI) has various applications in achieving desirable decision supports. Consequently, assessing BI competencies of enterprise Page6
systems can enable decision support in firms. This paper presents a practical framework for assessing the business intelligence capabilities of enterprise systems based on a set of novel factors... A Fuzzy ANP Based Weighted RFM Model for Customer Segmentation in Auto Insurance Sector International Journal of Information Systems in the Service Sector (IJISSS) 2015, taha mansouri Data mining has a tremendous contribution for researchers to extract the hidden knowledge and information which have been inherited in the raw data. This study has proposed a brand new and practical fuzzy analytic network process (FANP) based weighted RFM (Recency, Frequency, Monetary value) model for application in K-means algorithm for auto insurance customers' segmentation. The developed methodology has been implemented for a private auto insurance company in Iran which classified customers into... Can Organizational Structure Influence ERP Success? International Journal of Information Systems and Supply Chain Management 2015, taha mansouri, ali nabavi Implementing enterprise resource planning systems is a sophisticated, lengthy and costly process which tends to face serious failure. Though many contributing factors have been cited in the literature, the authors argue that the integrated nature of ERP systems, which generally requires an organization to adopt standardized business processes reflected in the software, is one of the key factors contributing to these failures. The integration and standardization imposed by most ERP systems may not be suitable for all types of organizational structures and it seems that some characteristics in organizational structures affect the likelihood of implementation success or failure. Based on the theory of organizational structure, this paper analyzes how the traditional variables which define a firm's organizational structure such as formalization, complexity, and centralization along with two variables of size and CIO position in an organization influence ERP projects success. The paper tests five hypotheses using a sample of 203 Iranian cases. The results show that all of the research variables on organizational structure exert a positive influence on ERP success which confirms all the research hypotheses. A practical model for ensemble estimation of QoS and QoE in VoIP services via fuzzy inference systems and fuzzy evidence theory Telecommunication Systems 2015, taha mansouri, ali nabavi, hamid ahangarban Nowadays, there is an increasing number of Voices over IP (VoIP) services offered in telecommunication networks with specific quality requirements. Such requirements impact upon both the objective quality of service (QoS) of the end-to end connection as well as the subjective quality of experience (QoE) as perceived by the end user. In this study, we have proposed an integrated QoS and QoE evaluation system based on the combination of fuzzy inference systems and fuzzy evidence theory. For quality criteria, we have used QoS as a... A Model for Assessing Business Intelligence level of Enterprise Systems IT Management Quarterly- ATU 2012 Page7
Most organizations still experience a lack of Business Intelligence (BI) in their decision making processes when implementing enterprise systems, such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM). Consequently, a model and techniques to evaluate and assess the intelligence-level of enterprise systems can improve decision support. This paper proposes an expert tool to evaluate the BI competencies of enterprise systems, and combines a comprehensive review of recent literature with statistical methods for factor analysis. A statistical analysis has identified six factors for the evaluation model: Analytical and Intelligent Decision-support, Providing Related Experimentation and Integration with Environmental Information, Optimization and Recommended Model, Reasoning, Enhanced Decision-making Tools, and finally, Stakeholder Satisfaction. Enterprises can use this approach to evaluate, select, and buy software and systems that provide better decision support for their organizational environment, enabling them to achieve competitive advantage. The role of BPR in the realization of ERP benefits IAMS Journal 2012, Payam Hanafizadeh Implementing enterprise resource planning (ERP) projects needs relatively high amount of investment costs. Due to the high failure rates, these projects face real challenges and risks which in case of failure, lots of expenses are imposed to organizations. Business process reengineering (BPR) is one of the most important ERP critical success factors which is not appropriately investigated and discussed in academic literature. With this in mind, this study has evaluated the effects of BPR projects on ERP systems implementation benefits' realization. The statistical analysis in this study is based on questionnaire data gathered through Iranian organizations that implemented the ERP systems. The results reveal that there is a positive relationship between implementing BPR projects and gaining more benefits from ERP systems. The Relationship Between Employees' Organizational Citizenship Behavior and ERP System Success Iranian Journal of Ethics in Science and Technology 2014, sara asgari The concept of organizational citizenship behavior is one of the most important organizational behavior theories which is also being considered as one of the important soft factors of ERP implementation projects. However, this concept is somehow overlooked in Information Systems academic works. Hence, the paper tries to articulate the relationship between the two concepts... Information technology essentials for management and engineering students Islamic Azad university publications 2012 Virtual Banking, the concept and implementation approaches Pouyeh Mehr Eshragh Publication 2013, Mohammad Amin Zare, Saeed Rouhani, PhD Multi-Dimensional Constructs Analysis Method using SmartPLS tools Termeh Publicstion 2013, Payam Hanafizadeh Page8
Languages English Turkish Persian (Professional working proficiency) (Native or bilingual proficiency) (Native or bilingual proficiency) Skills & Expertise Enterprise Architecture Business Process IT Management Business Intelligence ERP Systems Analysis Business Analysis IT Strategy Requirements Analysis Business Process Design ITIL IT Service Management Business Process Improvement Education Allameh Tabatabai University PHD Candidate, Information Technology Management, 2011-2015 Grade: 18.3 Allameh Tabatabai University Master of Arts (M.A.), Information Technology Management, 2008-2011 Grade: 17.0 Iran University of Science and Technology Bachelor of Science (BSc), Industrial Engineering, 2003-2008 Grade: 14.0 Projects Analysis and Development of Civil Projects Management Information System-Tehran Municipality 2007 to 2007 Members:Ahad Zare Ravasan, Saeed Rouhani, PhD, Morteza Moalagh IT Strategic Plan- Bank Mellat 2007 to 2007 Members:Ahad Zare Ravasan, Saeed Rouhani, PhD, Mohammad Amin Zare Feasibility study of implementing Core Banking system- Bank Tose e Taavon 2007 to 2007 Members:Ahad Zare Ravasan, Saeed Rouhani, PhD, Mohammad Amin Zare Page9
IT master plan- Mazandaran Governance Organization 2009 to 2009 Members:Ahad Zare Ravasan, Mohammad Amin Zare Designing e-participation systems in urban regions of Tehran- Tehran Municipality 2010 to 2010 Members:Ahad Zare Ravasan, Mohammad Amin Zare, Ghazal Ramesht Virtual Banking feasibility study- Maskan Bank 2010 to 2010 Members:Ahad Zare Ravasan, Saeed Rouhani, PhD, Mohammad Amin Zare, Ghazal Ramesht Designing reporting schemes for port and maritime organization- Shahid Rajaie Port 2010 to 2010 Members:Ahad Zare Ravasan, Mohammad Amin Zare Designing and implementing Semnan e-city portal- Semnan Governance Organization 2010 to 2010 Members:Ahad Zare Ravasan, Mohammad Amin Zare IT master plan- South Kerman Power Distribution Company 2011 to 2011 Members:Ahad Zare Ravasan, Mohammad Amin Zare, Morteza Moalagh, Ghazal Ramesht Designing and developing Project management information system- South Kerman Power Distribution Company 2012 to 2012 Members:Ahad Zare Ravasan, Saeed Rouhani, PhD, meissam heidari IT master plan- Iranian Offshore Engineering and Construction Company (IOEC) 2012 to 2012 Members:Ahad Zare Ravasan, Saeed Rouhani, PhD, Mohammad Amin Zare, Morteza Moalagh business process modelling and reengineering of free and special zones in Iranian ports- Port and Maritime Organization (PMO) 2012 to 2012 Members:Ahad Zare Ravasan, Saeed Rouhani, PhD, Mohammad Amin Zare Terminal Container System selection- Shahid Rajaie port 2012 to 2012 Members:Ahad Zare Ravasan, Mohammad Amin Zare, Saeed Rouhani, PhD, Morteza Moalagh Iranian Rural ICT Plan- ITRC 2014 to Present Members:Ahad Zare Ravasan, Mohammad Amin Zare, Saeed Rouhani, PhD Page10
Ahad Zare Ravasan Lecturer at Mehralborz University zare.ahad@gmail.com Contact Ahad on LinkedIn Page11