The SureFlap Microchip Cat Flap Veterinary Staff Training

The SureFlap Microchip Cat Flap Veterinary Staff Training

What is the SureFlap Microchip Cat Flap? A selective entry cat flap Reads a cat s unique microchip number Lets only the resident pet(s) into the house Keeps out feline intruders

SureFlap Solves Cat Owners Problems Stops intruder cats from entering the home: Peace of mind for pet and owner Reduced stress in the resident pet(s) No more aggressive territorial behaviour in the home form either resident or intruder cat Stops cat fights Stops spraying

Stress: a Major Cause of Feline Illness As well as the obvious signs of stress in cats, stress can cause many seemingly idiopathic illnesses including: Cystitis Hyperglycaemia Alopecia Dermatitis Weight loss Vomiting / regurgitation of food

SureFlap Solves Cat Owners Problems No collar required to use SureFlap: Magnetic and infra-red cat flaps require collars Many cats find collars uncomfortable Some cats develop skin irritation from collars A cat wearing a collar can become tangled in tree branches and other objects* Collars can easily be lost, leaving a pet locked outside No need to pay for replacement collars * Unless wearing a breakaway collar.

Using SureFlap Inside the Home SureFlap can be fitted to internal doors to segregate pets within the home: To prevent aggression between cats in the same household who do not share the same social group. To provide a pet with a special diet or long-term medication in food, but preventing other pets within the home from eating it.

SureFlap Features & Benefits Features Learns a cat s unique microchip number Compatible with all European microchips Battery powered One-button programming Learns up to 32 microchip numbers Microchip reader integrated into the tunnel Only scans when a cat s head is in the tunnel Simple two-part construction Two year warranty Benefits Only opens for the resident pet keeps all other cats out Client does not need to know the type or number of the pet s microchip Can be installed anywhere, no need for a mains cable Learns a cat s chip in seconds and is then ready to use Ideal for multi-pet households No external antenna protruding from the door, as with other products Saves power and extends battery life Quick and easy to install in doors, windows & walls No hassle for your or your clients

How Does SureFlap Work? 1. Cat Approaches Flap 2. Cat Activates Microchip Reader A continuous beam of infrared light reflects off the bottom of the tunnel. When a cat puts its head in the tunnel it breaks the beam of light and activates the microchip reader. The microchip reader generates an electromagnetic field which provides power to the microchip in the cat s neck. 3. SureFlap Reads Cat s Microchip Number 4. Cat Flap Opens The microchip communicates with SureFlap and its unique number is checked against the microchip numbers stored in memory. If the microchip number matches one of those stored in the memory, the door unlocks allowing the cat to enter the house.

Product Overview Battery Compartment SureFlap runs on 4 AA batteries which should last up to a year with typical use. Exterior Frame Screws into the rear of the main assembly. Rotary Manual Lock Four position rotary lock allows the owner to override the motorised catch to any combination of in/out. Motorised Catch The catch only opens if the cat trying to gain entry has its microchip number stored in the memory. Status Light Indicates Learn Mode and Low Battery Warning. Microchip Reader Integrated into the tunnel. Memory Button Hold down for one second to enter Learn Mode. Hold down for 10 seconds to wipe the memory.

What s Inside The Box Product Manual Three pairs of different length screws to fit doors up to 5cm thick A pair of screw caps Batteries are not included in the box. SureFlap requires 4 x AA batteries.

Getting Started With SureFlap Programme each microchip number into SureFlap before installation Press the memory button to put SureFlap into learn mode Use dried food to tempt the cat to put its head into the tunnel for its chip to be learnt Repeat the process for each pet View the SureFlap Set Up Video for step-by-step instructions.

Why Choose SureFlap? Versus a conventional cat flap: Microchip numbers are unique Only your cat(s) can gain entry through SureFlap No need for a collar or tag Many cats find collars uncomfortable Collars are frequently lost, leaving the cat stuck outside Costly to frequently buy replacement collars

Why Choose SureFlap? Versus other microchip cat flaps: The only microchip cat flap compatible with all European microchips 15-digit (FDXB including bio-thermo chips) 10-digit (FDXA) 9-digit (AVID encrypted) Low power Runs on 4 x AA batteries no need for a mains cable Up to a year typical battery life Integrated microchip reader Superior read range (up to 27cm) Sleek, streamlined design No protruding porch on the exterior of the cat flap

How To Install SureFlap SureFlap can be fitted into doors, windows or walls. Fitting instructions and step-by-step videos are available at: www.sureflap.co.uk/support/installing-sureflap Door installation Glass installation Wall installation

SureFlap Fitting Accessories Mounting Adaptor For glass and wall installations Tunnel Extender For wall installations Each pack contains two pieces, one for the interior and one for the exterior of the house. Each tunnel is 50mm deep. Extenders can be stacked to any depth.

Free SureFlap Promotional Materials Point of Sale Demonstration Kit (free with first order) A3 & A4 Posters Client Leaflets Posters and leaflets are available from the SureFlap veterinary webshop.

Other Promotional Resources Product images Sample newsletter articles Promotional video Available to download from www.sureflap.co.uk/vet/vet-resources

When to Recommend SureFlap All newly microchipped cats Include a SureFlap leaflet in kitten packs Mention SureFlap during nurse clinics During National Microchipping Month (usually June) Cats with behavioural issues Caused by stress Related to core territory needs (problems with intruder cats) Multi-cat households: use on an internal door Separate cats on special diets for feeding Keep mother and kittens separate from other pets in the home

The Benefits of Ordering From SureFlap Dedicated customer service team for you and your clients Easy ordering via SureFlap website or by phone Next business day delivery (on all orders placed by 1pm) No minimum order quantity Listing on SureFlap s online stockist locator Free Point of Sale Demonstration Kit with first order 28-day client happiness guarantee

How to Place Practice Orders 1. Order online: www.sureflap.co.uk/vet OR 2. Call SureFlap s vet sales team: 01954 211664 (8:30am-5pm, Mon-Fri)

How to Handle Client Queries Refer to the SureFlap Client FAQs www.sureflap.co.uk/vet/clientfaqs Or contact SureFlap s Customer Service Team 01234 227158 (8am-6pm, Mon-Fri) enquiries@sureflap.co.uk Twitter: @AskSureFlap

Staying In Touch With SureFlap www.facebook.com/sureflap @SureFlapNews http://blog.sureflap.com

Thank You! Thank you for completing the SureFlap Veterinary Staff Training. Now why not test your knowledge with the SureFlap Training Quiz! www.surveymonkey.com/s/vetquiz Complete the quiz for a chance to win 15 of Amazon vouchers!