Command Spanish for Healthcare Online Command Spanish Command Spanish is a learner-friendly language program and training class that requires NO PRIOR KNOWLEDGE OF SPANISH. Command Spanish language classes provide high quality occupational Spanish language and cross-cultural training programs to English-speakers. Online occupation-specific Command Spanish courses are available for the following groups of healthcare professionals: Dentists Dental Hygienists Emergency Medical Services Hospital Nurses Medical Office Nurses Pharmacy Personnel Physical Therapists Physicians and Nurse Practitioners Respiratory Therapists Cost: $69
Business Development Workshops Take Your Business to the Next Level All courses offered online! Creating Cell Phone Apps for Your Business It seems that nearly everyone is carrying and using a smart phone these days. Smart organizations across the globe are investing in building smartphone applications. In this four week course, we will provide you with stepby-step instructions on how non-technical users can build, deploy and market smartphone applications across Android and iphone platforms. Introduction to Mobile Marketing The way consumers are interacting with brands and connecting to the world is evolving. If phrases such as location based marketing, mobile payments, QR codes, applications, mobile coupons and social networks almost cause you an anxiety attack, this class is for you. Increase your understanding of the mobile experience, especially smartphones and how you can leverage their capabilities to retain current customers and gain new ones. YouTube for Business Discover the power of video for your organization, and how to use YouTube as a marketing tool to reach and serve more people. Find out what types of video work best, how other businesses are using YouTube and how to create your own YouTube channel. After attending this course you will take back proven strategies and techniques for making YouTube work successfully for your organization. Video Marketing Sight, sound and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the know, like and trust factor with your audience. Discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business and build brand awareness. Cost: $195 Advanced Mobile Marketing Learn about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign. Take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization.
Leadership Development Workshops All courses offered online! Customer Service Keys to Customer Service Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course, you will discover the direct relationship between service skills and career achievement. Cost: $145 Extraordinary Customer Service Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Cost: $145 (Take this course and Keys to Customer Service for $245 and receive a certificate in Customer Service.) Project Management Introduction to Project Management Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution. You will have the skills, tools and templates to confidently develop and maintain a project. Prerequisites: Basic knowledge of MS Office Professional. Cost: $195 Project Management Knowledge Areas Project management allows for continuous monitoring, early detection of variations to plan, schedule, and budget that can be communicated to stakeholders for quick resolution. The Project Management Professional community does this through the five Project Management Processes supported by the ten Project Management Knowledge Areas. This course introduces the student to these areas and processes. Cost: $195 Project Management Project Processes Acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge (PMBOK) Guide. Come away with a solid foundation of the five processes to learn and use when any type of project occurs in your employment arena. Cost: $195 (Take Introduction to Project Management, Project Management Project Processes and Project Management Knowledge areas and receive a Certificate in Project Management for $495.) Command Spanish Command Spanish is a learner-friendly language program and training class that requires NO PRIOR KNOWLEDGE OF SPANISH. Command Spanish language classes provide high quality occupational Spanish language and cross-cultural training programs to English-speakers. Online occupation-specific Command Spanish courses are available for the following groups; construction, financial institutions, retail sales and workforce. Cost: $69
Microsoft Suite Workshops Build Your Software Skill Set Access - Beginning Receive an introduction to database concepts, the Access environment and help systems, along with the design and creation of databases, and working with tables, fields, and records. Sorting and filtering data, setting field properties and applying data entry rules are other basic skills that will be taught. In order to use the data effectively participants will also learn to create queries, forms, and reports. Friday, July 1 & July 8 Access - Intermediate Learn how to normalize data, manage table relationships, and enforce referential integrity; work with lookup fields and sub-data sheets; create join queries, calculated fields, and summary values; add objects to forms and create advanced form types; learn how to print reports and labels; create and modify charts; and use pivot tables and pivot charts. Friday, July 15 & July 22 Excel - Beginning Learn how to create, store, retrieve and edit spreadsheets and charts. Learn how easy it can be to format worksheets and use formulas. Thursday, June 9 & June 16 Excel - Intermediate Build on your Excel skills by learning to manage workbooks and prepare them for the internet. This workshop will also help you to automate worksheet tasks, manipulate data using lists, and create pivot tables and pivot charts. Excel - Advanced Learn advanced worksheet management as well as how to use what-if analysis, and analyze data using pivot tables. Explore incorporating web information into a spreadsheet and customizing Excel to better meet your needs. Section 1: Thursday, May 5 & May 12 Section 2: Thursday, July 21 & July 28 Excel-PivotTables Learn how to build, rearrange and format PivotTables. Analyze data using PivotTables; present PivotTable data visually; and troubleshoot PivotTables. Learners will design their own PivotTables layouts using their data files. Wednesday, June 1 & June 8 Word-Advanced This advanced level course covers the functions and features of Word. Learn how to perform a mail merge, create and modify forms, work with large documents, and create macros. Also learn how to customize menus and toolbars and work with Word's XML-based features. This course maps to Microsoft's MOS exam objectives. Friday, June 3 & June 10 Project - Beginning Learn to create a task lists, a Work Breakdown Structure, and work with task relationships. Create calendars, assign resources, and create tables. Use filters and groups. Thursday, May 5 & 12 1 p.m. - 5 p.m. Thursday, July 7 & July 14
Project-Advanced Learn to become more proficient in Microsoft Project for tracking and managing task progress, resource, and costs and for sharing information with stakeholders. Friday, June 10 & June 17 Office 2013: New Features Learn the new online features, including account sign-in, cloud storage, and online services. In Word, navigate and review documents, reply to comments, format documents, align graphics, work with tables, and open PDF files. In Excel, format data with the Flash Fill and Quick Analysis tools, insert charts and PivotTables using recommendations, and format a chart with new tool buttons. In PowerPoint, apply theme variants, match colors with the Eyedropper, create custom shapes, and rehearse a presentation in Presenter view. Wednesday, June 15 & June 29 Windows 7 Beginning Log on to Windows 7 and identify the desktop components, open and switch between applications, move and resize windows, work with commands and dialog boxes, and find information in Windows Help; create and manage folders and libraries; and create and manage files; customize Windows Explorer, edit file metadata, customize folders, and search for computer for specific content; customize the desktop and start menu; use Windows 7 gadgets; and configure system setting with the Control Panel; browse the web with Internet Explorer, use the tabbed browsing feature, search for content on the Web, customize Internet Explorer; and access multimedia content on the Web. PC Basics Learn the key components of a computer, identify basic Windows interface elements, use a mouse, and open and close applications; describe the computing process, identify storage devices, check the capacity of a hard disk, navigate in Windows Explorer, and work with folders and files; search for items on your computer, and use Windows Help; customize your desktop and start menu, use gadgets, and use the control panel to change system settings; use internet explorer to browse the internet, use the Address bar, History lists; and clean up and defragment a disk. Wednesday, June 1 and June 8 Keyboarding A-Z Use the keyboard with correct posture, and identify the home keys and their importance in touch-typing; touch-type all the letter keys; touch-type the letter keys with increasing speed and accuracy; touch-type capital letters, special characters, and standard punctuation; touch-type numbers on a numeric keypad; and develop increasing speed and accuracy, and calculate words per minute typing speed. Thursday, June 9 & June 16 Wednesday, June 29 & July 6 Cost: $149 per workshop. The cost includes any textbooks. All workshops are held at Gateway s SC Johnson imet Center 2320 Renaissance Blvd., Sturtevant.
Lean Six Sigma Training Earn your Green Belt Lean Six Sigma Green Belt Lean/Six Sigma is the standard for world-class quality based on continuous improvement through identifying and eliminating waste. Blending classroom instruction, online modules taken at your convenience and a work project with six hours of coaching, this course is divided into two sections. Section A is comprised of Lean enterprise and Six Sigma organizational structure, and the elements of define and measure in the DMAIC process. Section B will cover the analyze, improve, and control elements of the DMAIC Process with report outs of individual workplace improvement projects. Participants must enroll in both sections A and B. A laptop PC with high speed internet connection is required. 94 hours total. Includes 48 hours classroom, 40 hours online and 6 hours of individual coaching. Section 1 Mondays, May 9 - August 15 (no class 5/30, 6/13 and 7/4) 5:30 p.m. - 9:30 p.m. SC Johnson imet Center 2320 2320 Renaissance Blvd., Sturtevant Instructor: Scott Milligan Section 2 Wednesdays, May 11 - August 3 1 p.m. - 5 p.m. SC Johnson imet Center 2320 Renaissance Blvd., Sturtevant Instructor: Rick Lofy Cost: $2,249 for Section A & B